Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
WORKSHOP: STRATEGY AND SUCCESS WITH OFFICE 365: PRACTICAL TOOLS AND TECHNIQUE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Tackling SharePoint Site And Microsoft Teams Sprawl In Microsoft 365 What You...Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Power Automate, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
Tackling Teams & SharePoint Site Sprawl: Why It Matters & What You Need To KnowRichard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It’s very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionRichard Harbridge
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
Tackling Governance, Site & Teams Sprawl With Microsoft 365Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Orchestry can improve experiences, management and organizational outcomes.
Intranets & Digital Hubs With Office 365: What You Need To KnowRichard Harbridge
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While some organisations are running their Intranets “on premises,” others are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is not “should our intranet be built with Office 365?” but “how should we integrate or build our Intranets with Office 365.” This is even more true today with the emergence of new modern Intranet capabilities and continued innovation from Microsoft that must be reconciled with enterprise Intranet/Digital Workplace needs.
In this session Richard Harbridge will explore:
• The benefits Office 365 brings to an intranet...
• Where the issues and challenges lie...
• Practical guidance on when and how you can integrate Office 365 with your existing intranet today...
THE FUTURE OF COLLABORATION NEEDS YOUR HELP (MICROSOFT 365 COLLABORATION CONF...Richard Harbridge
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
WORKSHOP: STRATEGY AND SUCCESS WITH OFFICE 365: PRACTICAL TOOLS AND TECHNIQUE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Tackling SharePoint Site And Microsoft Teams Sprawl In Microsoft 365 What You...Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Power Automate, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
Tackling Teams & SharePoint Site Sprawl: Why It Matters & What You Need To KnowRichard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It’s very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Microsoft 365 can improve experiences, management and organizational outcomes.
SharePoint Upgrade & Migration Planning: From Strategy To ExecutionRichard Harbridge
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
Tackling Governance, Site & Teams Sprawl With Microsoft 365Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Orchestry can improve experiences, management and organizational outcomes.
Intranets & Digital Hubs With Office 365: What You Need To KnowRichard Harbridge
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While some organisations are running their Intranets “on premises,” others are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is not “should our intranet be built with Office 365?” but “how should we integrate or build our Intranets with Office 365.” This is even more true today with the emergence of new modern Intranet capabilities and continued innovation from Microsoft that must be reconciled with enterprise Intranet/Digital Workplace needs.
In this session Richard Harbridge will explore:
• The benefits Office 365 brings to an intranet...
• Where the issues and challenges lie...
• Practical guidance on when and how you can integrate Office 365 with your existing intranet today...
THE FUTURE OF COLLABORATION NEEDS YOUR HELP (MICROSOFT 365 COLLABORATION CONF...Richard Harbridge
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Your users may struggle with these questions:
Should I share via Microsoft Yammer, Microsoft Office 365 Groups, or Microsoft OneDrive?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximise the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Making The Most of Meetings with Microsoft Teams, Yammer & Microsoft 365Richard Harbridge
Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills
Let us help you take your meetings, especially remote ones, to the next level and deliver more value.
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join me as we will explore:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How you can improve experiences, management and organizational outcomes.
Steps to Pro-active Governance & Adoption in Microsoft 365Richard Harbridge
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics include:
ALIGNING WITH MICROSOFT & OUR INDUSTRY
KEY PATTERNS & GOVERNANCE
TACKLING SPRAWL EFFECTIVELY
Pro-Active Planning (Estimates & Roadmaps)
PRO-ACTIVE ADOPTION & EXCELLENCE
VISUALIZING & COMMUNICATING BETTER
Q&A / Next Steps
What's Changed with SharePoint in the Past Few Years and Why It MattersRichard Harbridge
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Proactive governance & adoption in Microsoft 365 are essential to success. But, where should you start? Join us to find out everything you need to know.
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. After all, Microsoft 365’s value and impact are heavily dependent on whether it is leveraged, but also how efficiently it is leveraged – and that comes down to governance.
Grab a mug and join Michal Pisarek, Orchestry CEO & Microsoft MVP, and Richard Harbridge, 2toLead CTO & Microsoft MVP to discover everything you need to know about proactive governance & adoption within Microsoft 365.
Personalizing & Improving Office 365 & Your Digital WorkplaceRichard Harbridge
There are a great number of features and capabilities within Office 365 that enable users to have more personalized experiences. What’s more there are many organizations that build on the incredible capabilities of personalized services such as flow, the graph and more to further improve personal experiences.
Join Richard Harbridge as he shares real world examples of Office 365 that enable rich personalization including those that are OOTB, require some configuration, or are opportunities for further development and investment.
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
GrowFL: Improve Employee and Customer Experience in a Hybrid Work EnvironmentAdam Levithan
It is a time for transition as organizations not only balance working remotely and in-office, but your clients will also want a combination of in-person and remote experiences. How does a growing organization manage productivity and collaboration, while providing continued customer service in this scenario? The answer is automation, allowing you to utilize your human capital to it's optimum. Join us as Adam Levithan, Principal of Product Management at Withum and a Microsoft MVP, walks through the process and options readily available to your business.
How To Help Users Decide: When To Use What In Office 365Richard Harbridge
Your users may struggle with these questions:
· Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
· Should I collaborate on data using an Excel sheet or a SharePoint list?
· Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 SharePoint Intranet, what’s next?
How are you going to continue to drive user engagement across your corporate Intranet and department specific sites? How are you going to ensure that your users have a seamless experience as they connect with information and applications from across your entire digital workplace?
In this webinar hosted with our partner 2toLead, we will give you some practical suggestions for how you can respond to your users’ demands for powerful and integrated solutions that seamlessly support their needs across the digital workplace.
What we will cover in this webinar:
- Why you need to create a connected digital workplace experience.
- Real use cases and best practices for how you can deliver more value with integrated solutions across your digital workplace and Intranet
- We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more.
Strategy & Success: Practical Tools & Techniques For The Strategist, Architec...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Your users may struggle with these questions:
Should I share via Microsoft Yammer, Microsoft Office 365 Groups, or Microsoft OneDrive?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximise the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Making The Most of Meetings with Microsoft Teams, Yammer & Microsoft 365Richard Harbridge
Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills
Let us help you take your meetings, especially remote ones, to the next level and deliver more value.
How do organizations successfully migrate or upgrade SharePoint to SharePoint Online, Microsoft Teams, & Modern SharePoint From Classic SharePoint Or Legacy Versions Of SharePoint Server?
In this session, MVP and expert Richard Harbridge will discuss what important considerations should be understood and planned before an upgrade/migration, what approaches have successfully worked for other companies, and practical guidance on how best to succeed with your modernization or migration project.
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join me as we will explore:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How you can improve experiences, management and organizational outcomes.
Steps to Pro-active Governance & Adoption in Microsoft 365Richard Harbridge
Organizations are looking to Microsoft 365 to transform and optimize how they work. When organizations are only reactive with governance and adoption efforts, they will continue to fall behind and spend all their time firefighting, supporting, and struggling to manage and get the most out of their Microsoft 365 investments. Proactive governance leads to greater stability, better resiliency, and much greater effectiveness. When paired with proactive adoption, you achieve far more with less. So why don’t organizations all embrace proactive governance and adoption? Why aren’t all organizations proactively tackling Microsoft Teams lifecycle management or how to best drive more significant teams' usage before and after meetings? Because it can be a daunting challenge, especially without help or a proven path forward.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares the best ways to accelerate and shift Microsoft 365 governance from being reactive to being proactive. We will explore how proactive adoption aligns and compliments this proven approach and how it and the effectiveness driven by good governance help organizations maximize the value of their digital workplace and Microsoft 365 investments.
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics include:
ALIGNING WITH MICROSOFT & OUR INDUSTRY
KEY PATTERNS & GOVERNANCE
TACKLING SPRAWL EFFECTIVELY
Pro-Active Planning (Estimates & Roadmaps)
PRO-ACTIVE ADOPTION & EXCELLENCE
VISUALIZING & COMMUNICATING BETTER
Q&A / Next Steps
What's Changed with SharePoint in the Past Few Years and Why It MattersRichard Harbridge
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Proactive governance & adoption in Microsoft 365 are essential to success. But, where should you start? Join us to find out everything you need to know.
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. After all, Microsoft 365’s value and impact are heavily dependent on whether it is leveraged, but also how efficiently it is leveraged – and that comes down to governance.
Grab a mug and join Michal Pisarek, Orchestry CEO & Microsoft MVP, and Richard Harbridge, 2toLead CTO & Microsoft MVP to discover everything you need to know about proactive governance & adoption within Microsoft 365.
Personalizing & Improving Office 365 & Your Digital WorkplaceRichard Harbridge
There are a great number of features and capabilities within Office 365 that enable users to have more personalized experiences. What’s more there are many organizations that build on the incredible capabilities of personalized services such as flow, the graph and more to further improve personal experiences.
Join Richard Harbridge as he shares real world examples of Office 365 that enable rich personalization including those that are OOTB, require some configuration, or are opportunities for further development and investment.
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
GrowFL: Improve Employee and Customer Experience in a Hybrid Work EnvironmentAdam Levithan
It is a time for transition as organizations not only balance working remotely and in-office, but your clients will also want a combination of in-person and remote experiences. How does a growing organization manage productivity and collaboration, while providing continued customer service in this scenario? The answer is automation, allowing you to utilize your human capital to it's optimum. Join us as Adam Levithan, Principal of Product Management at Withum and a Microsoft MVP, walks through the process and options readily available to your business.
How To Help Users Decide: When To Use What In Office 365Richard Harbridge
Your users may struggle with these questions:
· Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
· Should I collaborate on data using an Excel sheet or a SharePoint list?
· Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 SharePoint Intranet, what’s next?
How are you going to continue to drive user engagement across your corporate Intranet and department specific sites? How are you going to ensure that your users have a seamless experience as they connect with information and applications from across your entire digital workplace?
In this webinar hosted with our partner 2toLead, we will give you some practical suggestions for how you can respond to your users’ demands for powerful and integrated solutions that seamlessly support their needs across the digital workplace.
What we will cover in this webinar:
- Why you need to create a connected digital workplace experience.
- Real use cases and best practices for how you can deliver more value with integrated solutions across your digital workplace and Intranet
- We will discuss Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more.
Strategy & Success: Practical Tools & Techniques For The Strategist, Architec...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Beyond the Intranet: Digital Workplace Apps, Solutions n Bots #spc19Kanwal Khipple
Many organizations have already established a powerful Office 365 Intranet, but they haven't answered the question What's next . In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users' needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It's not just IT that can build these great solutions!
Join Kanwal Khipple as he shares real world examples, and best practices for how organizations can deliver more value with integrated solutions built by the business, by IT, or a combination of both. In this session, we will talk about Bots, Microsoft Flow, PowerApps, Microsoft Forms, Integrations, Office 365 development, industry innovation and more!
Thanks to the Microsoft Power Platform, users have a digital base to routinely simplify complex work and digitally optimize, link, and automate specific processes in the company at the push of a button. Existing business processes are transformed, and new models are developed.
Creative Social Intranet Software is a Employee Intranet Portal that provides companies the ability to share ideas, post documents, merge schedules, upload photos & collaborate on projects within a single secure intranet portal.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Avoid Collapse: Build Your Intranet Foundation The Right Way - ILTACONRichard Harbridge
Want guidelines for designing a more successful SharePoint Intranet for the unknown growth of your firm? Come to this session to learn about decisions around SharePoint 2016 and SharePoint Online that can be challenging like security, search, performance, etc. Walk away prepared for your firm's Intranet future armed with the experience of others who have learned what it takes to be successful, the hard way.
#ILTAG95
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
System Integration is crucial for nowadays business management in evolving markets. Large companies with production chains need to make workflow as simple and as intuitive as possible. Every question has to have an easy answer.
This is the slide deck which was used for my webinar on Digital Transformation and Microsoft 365. In this session I've given a detailed overview of Digital Transformation and how it has been disrupting the organizations across the globe. I've also explained how Microsoft 365 can help in planning your organization's Digital Transformation.
Traditional custom intranets require substantial investment in time and costs. Successful user adoption and the ability to keep pace with the latest technology is never guaranteed.
NextGen Intranet solutions like OneWindow Workplace, built on Office 365, provide rapid deployment in a ready-to-go, cloud-based, mobile-first environment.
Daniel Cohen-Dumani, founder and CEO of Portal Solutions and Val Orekhov, CTO at Portal Solutions, share the future of NextGen Intranets and introduce you to OneWindow Workplace in this interactive webinar.
You'll learn:
- What is NextGen Intranet?
- NextGen vs. custom Intranets: what is the difference?
- The power of building on Office 365
- Key features and benefits of OneWindow Workplace
- Is a ready-to-go intranet right for your organization?
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale – determining if an organization is large enough or has enough content for a great experience with Viva Topics and more.
Preparing, Piloting & Paths to Success with Microsoft CopilotRichard Harbridge
Preparing, Piloting & Paths to Success with Microsoft Copilot
In the modern post generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. This workshop will explore how to get the most out of Microsoft 365 Copilot, Microsoft Viva Copilot and Microsoft Copilot experiences. Join Microsoft MVP and industry expert Richard Harbridge as we delve into challenges surrounding its adoption including initial preparation, user training, support, governance and integration into existing workflows. We will start with an overview highlighting the critical to understand elements that make Copilot so impactful in organizations today along with plenty of data and industry insights. As we transition into guidance around piloting Microsoft 365 Copilot, participants will explore its robust features through rich examples. Engaging with real-world scenarios will unveil common hurdles and provide a clear roadmap towards optimizing Microsoft 365 Copilot for your organizational needs.
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
In the post-pandemic and hybrid world, the importance of effective conversations in both customer experience (CX) and employee experience (EX) has surged.
Historically, voice data has primarily enhanced customer support, but with the integration of advanced recording, transcription, and AI-driven tools, there's a newfound potential to elevate all employee interactions.
AI copilot agents stand at the forefront of this transformation, offering streamlined customer interactions, real-time insights for support agents, and organizational agility. The transition from chat to voice calls presents both an opportunity and a challenge.
While analytics have been a mainstay in , their application in remains largely untapped. This disparity offers organizations a chance to holistically understand operations and create a seamless synergy between CX and EX.
However, the utilization of AI and analytics brings forth challenges, especially concerning data anonymization and de-anonymization in the context of employee data. As privacy norms evolve, organizations must tread carefully, balancing the promise of AI with ethical considerations.
Join industry experts , Chief Executive Officer of and Chief Technology Officer at as they share insights, best practices and lessons learned that can help your organization navigate forward faster with AI.
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowRichard Harbridge
There has never been a time where improving the employee experience has been more critical.
Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionRichard Harbridge
Mastering Microsoft 365: The Winning Trio of Automation, Governance, and Adoption
In today's rapidly evolving digital landscape, mastering Microsoft 365 is no longer just a luxury—it's a necessity. Join us for an enlightening webinar presented by Microsoft MVP and renowned industry expert, Richard Harbridge, as we delve deep into how automation, governance and adoption can not only improve the management, but the employee experience of Microsoft 365.
What we'll cover:
Governance and Lifecycle Mastery: Understand the critical nuances of the governance and lifecycle of SharePoint sites and teams. Navigate the complexities with ease and ensure your organization's digital assets are managed effectively and securely.
Tackling Sprawl: With the proliferation of digital tools and platforms, sprawl has become a pressing concern. Learn actionable strategies to manage and mitigate sprawl, ensuring your digital ecosystem remains organized and efficient improving both the management and employee experience.
The Power of Automation: Discover how automation and programmatic improvements not only streamline operations but also lead to proactive management. Unleash the potential of Microsoft 365 by leveraging automation to its fullest.
The Symbiotic Relationship of Governance and Adoption: Dive into the intricate relationship between governance and adoption. Understand how a robust governance framework can bolster adoption rates and how fostering adoption can, in turn, reinforce governance.
In a world where efficiency, security, and adaptability are paramount, mastering Microsoft 365 can set your organization leagues ahead of the competition. Equip yourself with the knowledge and strategies to make the most of this powerful suite and drive your organization towards unparalleled success.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Piloting & Scaling Successfully With Microsoft Viva
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deploymentsJoin internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale - determining if an org is large enough or has enough content for a great experience with Viva Topics and more.
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Richard Harbridge
There has never been a time where improving the employee experience has been more critical. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers, all while empowering your organization to thrive in an ever-evolving digital landscape.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Richard Harbridge
Redefine and elevate your SaaS experience.
In today's rapidly evolving digital landscape, Software as a Service (SaaS) platforms are no longer just about providing tools; they're about enhancing user experiences, driving efficiency, and ensuring that businesses stay ahead of the curve. Enter the transformative trio: AI, Analytics, and Recommendations. This session delves deep into the synergistic relationship between these three pillars, illustrating how they can be harnessed to elevate your SaaS experience to unprecedented heights.
Join Richard Harbridge, Microsoft MVP and leading industry expert as he shares best practices and real-world examples from Microsoft 365, SharePoint Online, Microsoft Teams, and Microsoft Viva that advance your SaaS experience.
Together attendees will gain insights into:
Analytics - Understand your user behavior, workflow efficiencies, and areas of improvement. Dive into how Microsoft 365's robust analytics can offer actionable insights to optimize your business processes.
AI - Beyond just data, discover how AI can be a game-changer in action management. Learn how Microsoft's AI capabilities not only predict but proactively address challenges, ensuring a seamless and enhanced user experience.
Recommendations - Personalization is key in today's SaaS world. Explore how Microsoft 365 tailors recommendations based on user behavior, ensuring that each interaction is relevant, timely, and actionable.
By the end of this session, participants will be equipped with the knowledge and inspiration to leverage the power of AI, analytics, and recommendations, transforming their SaaS platforms from mere tools to dynamic, adaptive, and optimized experiences. Join us for this first session of this series and embark on a journey to redefine and elevate your SaaS experience.
Metaverse & The Employee Experience: What You Need To KnowRichard Harbridge
Back in the day we would use 'who installed a browser' that wasn't the default as an 'indirect signal' that denoted a level of individual interest in improving their digital productivity or experience. Nowadays we are swimming in indirect signals - from who organizes the most meetings (named if you use Audit log etc) to dynamics around networking (Viva Insights) to who uses Teams Apps (another great indirect signal of expanding productivity/investing in digital experiences).
What still works best though is direct signals like comments, nominations, champion programs (yearly and NON MANAGER & NON IT focused) and more that help identify people and map them/amplify their visibility as potential super collaborators, those with high amounts of digital debt and those who would better benefit from greater digital fitness or digital experience investments.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers.In this session, you will learn to:• Enhance your organization's potential by learning how to pinpoint areas of focus, tackle risks, and automate tasks for a more productive and efficient workflow.• Delve into the practical applications and benefits of these technologies, from streamlining repetitive tasks to uncovering valuable insights for informed decision-making.• Gain a comprehensive understanding of how to successfully integrate AI, analytics, and automation into your Microsoft 365 environment, empowering your organization to thrive in an ever-evolving digital landscape.
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Richard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Tackling Employee Experience Today As We Embrace The Future WorkplaceRichard Harbridge
Tackling Employee Experience Today As We Embrace The Future Workplace
The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around communications. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for communicators to use and master, but becoming an early adopter of emerging tech is not without its risks. Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for communications strategies, the tech innovations to prepare for today, and how ChatGPT is already changing the playing field forever. * This session description was not written by ChatGPT.
Enhancing Microsoft Teams To Build A Better Digital WorkplaceRichard Harbridge
Today, many organizations have brought the Intranet, or the digital hub of their digital workplace, into Microsoft Teams via Viva Connections. But what else are organizations doing to enhance further, improve upon, and embrace Teams as a hub for not just teamwork, but also corporate communication, social collaboration, networking, and more?
Join Microsoft MVP and 2toLead CTO Richard Harbridge as he shares the unique opportunity Teams apps and solutions provide. Be prepared to explore examples, patterns, and practices for how lines of business in any organization can leverage, extend and integrate Teams to create business-oriented solutions.
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Richard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Getting Started & Driving Success With Power Platform At ScaleRichard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Getting The Most Out Of Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
6. YOU HAVE AN INCREDIBLE INTRANET…
So what’s next? What do most organizations focus on after Release 1?
7. RICHER INTEGRATION IS OFTEN NEXT…
Making things even better often means integrating your Intranet experience even more with
the places people work, and how people work.
Extended
(Flow, Sync, Etc.)
OOTB Based
(Links, Connectors, Features, Etc.)
Custom
High Complexity
Low Complexity
8. LINK INTEGRATION STILL MATTERS…
Example when provisioning spaces connect them based on your IA and provisioning process.
Example change Outlook Conversations link to the Team. This is defaulted moving forward.
Linking is still a
reliable and easy
way to integrate.
9. APP LAUNCHER INTEGRATION MATTERS…
While many Intranets build out quick access or app launchers this is in O365 already.
Whatever we build should compliment this and not look to replace it.
Out Of The Box
●
10. OOTB INTEGRATION STILL MATTERS…
Or consider how Microsoft Teams automatically works with things like SharePoint Intranet
News if you use the connector.
11. MICROSOFT MOBILE FIRST…
Maximize the investment Microsoft has already made by using their first party mobile
applications and ensuring your Intranet and Intranet strategy blends well with these.
Out Of The Box
●
12. PROJECT CORTEX UNIFIES KNOWLEDGE…
Empower people with knowledge and expertise in the apps you use everyday.
13. MICROSOFT POWER PLATFORM…
The low-code platform that spans Office 365, Azure, Dynamics 365, and standalone
applications. These are all essential building blocks for going beyond the Intranet.
Power BI
Business analytics
Power Apps
Application development
Power Automate
Process automation
Power Virtual Agents
Intelligent virtual agents
Innovation anywhere. Unlocks value everywhere.
Common
Data Service
Data
connectors
AI BuilderPortals
14. AUTOMATION IS IMPORTANT…
Power Automate (Flow) and the Azure capabilities powering it (Logic Apps, Cognitive Services
For Power AI Builder & More) is extremely important.
15. TIME TO VALUE FOR INTEGRATION…
Arguably this is made much better by improvements in development patterns, as well as a
reduction in complexity of deployment/risks.
16. TIME TO VALUE FOR INTEGRATION…
When people want to see information in one place we would build, buy and implement
solutions. IT leads this and the approach takes time.
Build Business
Case
Secure Budget
(On Promise Of
Value)
Analyze Systems,
Needs &
Approach
Design Optimal
Solution
Build Solution
Test Solution (QA
& Then
Production)
Document
Deployment
Deploy Solution
(QA & Then
Production)
Deliver Value
Get Feedback
(Often As A
Separate Motion)
Past
18. TIME TO VALUE FOR INTEGRATION…
We optimize for MVP and iterative improvement today. Accelerating IT’s ability to integrate
faster and deliver value sooner.
PresentSecure Budget
(On Promise Of
Immediate Value)
Build Business
Case
19. Client Side
Web Parts
Cloud
Services
TIME TO VALUE FOR INTEGRATION…
The new model accelerates development considerably as we can deliver more tailored value
faster, and often avoid server side delays or complexity.
Present
20. TIME TO VALUE FOR INTEGRATION…
Now it doesn’t just need to be IT who is meeting integration needs. O365 Connectors, Flow,
Team Tabs, 3rd Party solutions, all accelerate time to value.
21. TIME TO VALUE FOR INTEGRATION…
Microsoft Flow allows organizations and individuals to automate workflows that integrate with
existing SaaS services and business apps that users rely on today.
Present
22. TIME TO VALUE FOR INTEGRATION…
Now it doesn’t just need to be IT who is meeting integration needs.
23. TIME TO VALUE FOR INTEGRATION…
Now it doesn’t just need to be IT who is meeting integration needs.
24. INTEGRATION CAN BE EASY…
By using a simple sync model you can connect systems and reduce clicks, or tie
processes/data together.
Supported Via 3rd Party
25. POWERAPPS INTEGRATION MATTERS…
Using PowerApps combined with Flow can lead to some incredible integrated solutions for the
Intranet and Digital Workplace.
26. DONATION MATCHING PROGRAM
It can be easy to connect experiences (apps/forms) with processes and rollups on the Intranet itself.
Adding new matched donation numbers in real time as an example.
27. 1-DAY HACKATHON FOR POWER PLATFORM…
Get started by selecting a targeted department or business unit and do a 1-day focused hackathon
to automate and improve a process and integrate it with the Intranet/Digital Workplace.
28. GREAT VENDOR TOOLING HELPS…
There are numerous examples of how 3rd Parties integrate and connect your digital workplace into
your digital hub (Intranet). Be sure to explore all of them for which are right for you.
29. CUSTOM INTEGRATION MATTERS…
You can always build your own webparts, solutions and controls to make things easier and improve
the end user experience. As an example you could bring information into the nav menu.
30. CUSTOM INTEGRATION MATTERS…
As another example you could bring key information into the Intranet via a custom SharePoint
Framework webpart on a key page, or across pages via the header or a panel design.
31. CUSTOM INTEGRATION MATTERS…
As another example you could bring key information into the Intranet via a custom SharePoint
Framework webpart on a key page, or across pages via the header or a panel design.
32. CUSTOM INTEGRATION MATTERS…
Often customers might create their own visualization for news, events or activities rolling up
within their Intranet. This could also roll up content from other systems in a unified feed.
Requires Minor Customization
◑• News and events filter to
separate content types.
• Color-coded categories with
quick filters above newsfeed.
• Events receive nearly the
same visual treatment as
news, but includes the event
date icon.
• Featured news/events
display as a larger card.
• Where no visual image is
available or required, a
colored background is
shown.
33. BUILD FOR THE DIGITAL WORKPLACE…
Modern customizations like SharePoint Framework web parts. If you keep them upgraded
then they can be displayed and work just as well in Microsoft Teams.
LEARN MORE
Announcing the General
Availability of SharePoint
Framework 1.8
36. CONNECTED EXPERIENCES ARE BETTER…
We need a combination of information, how people work, what people want, the answers/info
they need, how we can help/automate, and more to define the right experiences for our users.
37. NATURAL & BOT ASSISTED EXPERIENCES…
Bots, by nature, are connected experiences and are based on analytics/information gleaned
from multiple sources. They are becoming the norm for how many of us get things done.
38. NATURAL & BOT ASSISTED EXPERIENCES…
There are many ways this is already becoming more integrated in how we work. This year
(2019) it is estimated that 40% of enterprises will be actively using chatbots.
39. OFFICE 365 ASSISTANT…
It’s so ubiquitous that those who manage your Office 365 (Digital Workplace) themselves can
leverage a bot to help answer questions and help.
40. WHO BOT…
You can try this yourself by using the popular Who bot in Microsoft Teams. Who lets you tap
in to organization-wide experts.
41. THERE ARE TONS OF BOTS OUT THERE…
You can find a bot that supports almost anything, but what about bots in your own
organization? That help people do organizational specific actions/tasks?
42. REAL WORLD EXPERIENCE…
In the real world for organizations of 100,000 employees an HR bot is a difficult project. It
needs to be highly accurate, work across languages and regions, and much more.
Time
It may take
months/years.
Content
Usable content
takes effort.
Priority
Can deliver value
throughout
evolution.
43. MICROSOFT POWER PLATFORM…
The low-code platform that spans Office 365, Azure, Dynamics 365, and standalone
applications. These are all essential building blocks for going beyond the Intranet.
Power BI
Business analytics
Power Apps
Application development
Power Automate
Process automation
Power Virtual Agents
Intelligent virtual agents
Innovation anywhere. Unlocks value everywhere.
Common
Data Service
Data
connectors
AI BuilderPortals
44. REMEMBER POWER AUTOMATE (FLOW)?
Power Automate and the Azure capability powering it (Logic Apps) is extremely important.
45. HOW CAN WE GET STARTED?
How about tackling a low risk and easy to create QnA support bot for an existing community?
46. IDENTIFY A GROUP/COMMUNITY…
From supporting new employees getting onboarded to ensuring common HR
questions are handled, identify your key community. This example is a Yammer one.
47. BUILD YOUR KNOWLEDGE BASE…
Whether you are sourcing content from an existing list or building it from scratch, its
fairly easy to build a KB using QnA Maker - https://www.qnamaker.ai
48. FLOW TO ANSWER TOP QNA…
Build a simple Microsoft Flow that answers questions based on confidence.
49. APPROVAL…
If the confidence is lower than X% (70% in this example) then we can email an identified
expert and have them approve (confirm) or decline and provide the correct answer.
50. THE RESULTS…
This results in both the system learning the answer and the answer being shared with the requestor.
It helps these experts maximize their time so that they don’t answer the same questions again.
Question
Submitted
Question
Identified
Check If It
Looks To
Be In QnA
Send To
Expert
(Easy
Approval)
Post QnA
Answer Or
Expert
Answer
Update
QnA
Depending on the community size, the
volume of requests and the number of
QnAs this may cost $0 dollars for the
Azure services, the O365 licensing
(Yammer is free), and significantly
improves future digital assistants by
adding content to a credible and
excellent QnA engine.
51. MICROSOFT HAS AI BUILDER…
AI Builder is meant to make many of the typical AI services we leverage in Azure more
accessible. This works with Microsoft Flow, PowerApps and more.
52. MICROSOFT HAS AI BUILDER…
AI Builder is meant to make many of the typical AI services we leverage in Azure more
accessible. This works with Microsoft Flow, PowerApps and more.
53. MICROSOFT HAS POWER VIRTUAL AGENTS…
Easily test and maintain bots with a graphical interface. Recognize, extract and act on common
entities in a user’s response. Remember user responses to use as variables.
54. MICROSOFT HAS POWER VIRTUAL AGENTS…
It can also learn quickly by extracting topics, questions and more from existing websites.
55. MICROSOFT HAS POWER VIRTUAL AGENTS…
The bot doesn’t follow the dialog script blindly. It intelligently uses all the information it has to
decide when to ask a question and when to skip them.
56. MICROSOFT HAS POWER VIRTUAL AGENTS…
It makes it easy to deploy to multiple channels, or demo sites with a single click. This brings
Intranet content, insights, and connections to the places people are.
57. MICROSOFT HAS POWER VIRTUAL AGENTS…
Easily see what’s working, what to improve, how specific topics are performing, which
conversations are going to human agents and more to see what to teach the bot next.
58. MICROSOFT HAS POWER VIRTUAL AGENTS…
Bot authors can convert any existing bot into a Skill and seamlessly trigger actions embedded in it
through our no-code designer. This is an enormous opportunity to improve/connect experiences.
59. BUILT ON THE POWER PLATFORM AND AZURE…
Organizations are investing in bots now. They connect many processes and systems just like
the Intranet often does.
62. 100+ pages of Intranet & O365 guidance: http://Office365Intranets.com
CONNECTING...
APPLICATIONS & SYSTEMS
EXPERIENCES
PEOPLE
63. PERSONALIZATION MATTERS…
It’s one thing to have great integration and a connected experience. It’s another to ensure it
resonates and helps people connect with each other and what matters.
64. TARGETED ROLLUPS & NEWS…
Content can be targeted to the current user and with more properties like region we can do
even more targeted roll ups and content control to improve the user experience.
Out Of The Box●
65. TARGETED ROLLUPS & NEWS…
Sometimes the capabilities built in aren’t quite enough (or may be years away from meeting your
needs) so it might make sense to add your own web part and targeting/personalization capabilities.
Requires Customization
◔
66. SEARCH BASED NAVIGATION…
While structured and managed navigation is still valid in today’s world it is also important to
improve navigation with powerful capabilities like search.
Bring the power of SharePoint
Home and that dynamic
personalized navigation into the
global/top nav experience.
Requires Customization
◔
67. PERSONALIZED CONTENT NAVIGATION…
Navigation doesn’t need to be limited to top level links, or simple UI layouts. In this example
we bring key content for the user (targeted) to them in the navigation menu itself.
Consider bringing targeted
documents and content to the
user inside the navigation
experience.
Requires Customization
◔
68. WHAT ABOUT PEOPLE?
We talked about connecting people to content. Earlier we talked about how to connect people
to process (*experience and applications/systems). How do we connect people to people?
People
ProcessContent
69. PROFILES ARE CRITICAL…
Not only do they help people find important content, connect with peers and more.
70. PROFILES ARE CRITICAL…
They also show up everywhere a user reference/name does via the people cards. Across
multiple applications and systems as well (throughout your digital workplace).
71. WE CAN CONNECT FURTHER…
By users filling out their profile information and connecting with LinkedIn they can share more
about themselves to improve the quality of people reaching out or knowing who they are.
Out Of The Box●
72. WE CAN CONNECT FURTHER…
By users filling out their profile information and connecting with LinkedIn they can share more
about themselves to improve the quality of people reaching out or knowing who they are.
Out Of The Box●
73. CONNECTING PEOPLE VIA ANALYTICS…
The more we work digitally the more what we do is captured. With AI improvements we can
better understand how to work better, smarter, and more optimally.
74. CONNECTING PEOPLE VIA ANALYTICS…
The more we work digitally the more what we do is captured. With AI improvements we can
better understand how to work better, smarter, and more optimally.
75. 100+ pages of Intranet & O365 guidance: http://Office365Intranets.com
CONNECTING...
APPLICATIONS & SYSTEMS
EXPERIENCES
PEOPLE
76. DIGITAL WORKPLACE PLANNING…
Intranets?
Extranets?
Departmental Portals?
Functional Areas?
Project Group Sites?
Team Group Sites?
Enterprise Social Network?
Document Management?
Records Management?
And much much more….
Intranet planning is a small part of your broader digital workplace planning, but you need to
plan beyond release 1 of your Intranet. Start planning and implementing improvements now.
Richard Harbridge is the Chief Technology Officer and an owner at 2toLead. Richard works as a trusted advisor with hundreds of organizations, helping them understand their current needs, their Soon needs, and what actions they should take in order to grow and achieve their bold ambitions.
Richard remains hands on in his work and has led, architected, and implemented hundreds of business and technology solutions that have helped organizations transform both digitally and organizationally. Richard has a passion for helping organizations achieve more; whether it is helping an organization build beautiful websites to support great content and social strategy, or helping an organization leverage emerging cloud and mobile technology to better service their members or the communities that they serve.
Richard is an author and an internationally recognized expert in Microsoft technology, marketing and professional services. As a sought-after speaker, Richard has often had the opportunity to share his insights, experiences, and advice around branding, partner management, social networking, collaboration, ROI, technology/process adoption, and business development at numerous industry events in around the globe. When not speaking at industry events, Richard works with Microsoft, partners, and customers as an advisor around business and technology, and serves on multiple committees, leads user groups, and is a Board Member of the Microsoft Community Leadership Board.
Simple, graphical bot creation
Easily test and maintain bots through a simple, easy to use graphical interface
Extract information from user responses
Recognize, extract, and act on common entities in a user’s responses. For example, colors, currencies, ages, dates and times. Or create your own custom entities, e.g. model numbers
Remember user responses
Store user information for use later in variables and use them to branch or create personalized conversations
Learn from your website
Just point the bot to your website, and it will extract common questions, FAQs and pre-build topics for you – so you can be up and running in minutes - out of the box.