The document discusses challenges in IT delivery and strategies for making objective infrastructure decisions. It notes that IT is fragmented across planning, financing, skills, and operations. A portfolio approach is recommended to take an inclusive view of existing capacity and make rational decisions. This involves building a picture of service delivery, taking total costs of ownership into account, and reviewing existing and new capacity needs to extend, replace, or build from scratch in a balanced way. Mainframes can provide low running costs compared to other options like Amazon EC2 servers. The overall goal is to strike the right balance between existing and new systems and technologies.
Whether or not you believe that IT is experiencing a
revolution, it is clear that a number the fundamentals of how
the IT infrastructure is built are changing. Server and storage
virtualisation, cloud-based delivery models, data centre
convergence onto 10 Gigabit Ethernet and the unification of
voice communications mechanisms are all symptomatic of
this. But IT is a two-edged sword: with every innovation
come a new set of risks to be mitigated, holes to be filled,
policies to be set and compliance objectives to be stuck to. In
the face of such rapid change, how exactly should
organizations large and small be thinking about security?
What are the pot-holes along the road, and how can they be
avoided?
IT support incorporates some fundamental principles, but these need to be considered in today’s context of an increasingly flexible and more demanding workforce. In this presentation, we consider the challenges of modern day support, and how they can be met with a combination of best practices and tools.
· The modern workforce – what’s driving the state of play and what are the resulting needs
· Linking IT support challenges with continuity and productivity needs
· Applying the timeless principles of IT service delivery to an increasingly flexible workforce
· Getting ahead of the game when it comes to IT support – lessons from the front line
We’ve created a monster! Truth and fiction in SOAJon Collins
This presentation is about Service Oriented Architecture, or SOA. Why ‘we’ve created a monster’? This presentation considers SOA as both bandwagon and what’s really happening in organisations around the globe.
Six principles of The Technology GardenJon Collins
This presentation introduces the 6 principles documented in the book The Technology Garden, which presents how to deliver enterprise IT sustainably and with maximum business value.
Whether or not you believe that IT is experiencing a
revolution, it is clear that a number the fundamentals of how
the IT infrastructure is built are changing. Server and storage
virtualisation, cloud-based delivery models, data centre
convergence onto 10 Gigabit Ethernet and the unification of
voice communications mechanisms are all symptomatic of
this. But IT is a two-edged sword: with every innovation
come a new set of risks to be mitigated, holes to be filled,
policies to be set and compliance objectives to be stuck to. In
the face of such rapid change, how exactly should
organizations large and small be thinking about security?
What are the pot-holes along the road, and how can they be
avoided?
IT support incorporates some fundamental principles, but these need to be considered in today’s context of an increasingly flexible and more demanding workforce. In this presentation, we consider the challenges of modern day support, and how they can be met with a combination of best practices and tools.
· The modern workforce – what’s driving the state of play and what are the resulting needs
· Linking IT support challenges with continuity and productivity needs
· Applying the timeless principles of IT service delivery to an increasingly flexible workforce
· Getting ahead of the game when it comes to IT support – lessons from the front line
We’ve created a monster! Truth and fiction in SOAJon Collins
This presentation is about Service Oriented Architecture, or SOA. Why ‘we’ve created a monster’? This presentation considers SOA as both bandwagon and what’s really happening in organisations around the globe.
Six principles of The Technology GardenJon Collins
This presentation introduces the 6 principles documented in the book The Technology Garden, which presents how to deliver enterprise IT sustainably and with maximum business value.
from shadow IT to empowered IT-asanka 2014 08-gartner catalystWSO2
Project teams often use shadow IT, instead of the more slower moving traditional IT, to facilitate rapidly changing complex business requirements and quick release cycles. As a result an unmanaged, ungoverned set of IT solutions reside in enterprises without ownership. The risks of shadow IT keeps the CIO awake at night: business continuity to data protection to unmanaged costs are just a few of these risks. At the same time, the smart CIO knows not to wage war against shadow IT because that’s what keeps the business innovating rapidly.
In this session Asanka Abeysinghe, VP of Solutions Architecture at WSO2, will present how enterprises can leverage cloud enabled ALM frameworks to build managed and governed empowered IT. Topics to be discussed include, managing quick release cycles, template driven rapid development, empowering developers to develop, test and release apps in a governed secured manner, and providing internal business capabilities as APIs for application development. In addition Asanka will explain how innovative WSO2 clients are already gaining startup speed, reducing project risk, and enabling new business models by adopting WSO2 DevOps PaaS solutions
9 Considerations Before You License a New ITSM SolutionCherwell Software
In a crowded market of IT service management solutions, it can be easy to find a solution that meets your feature and functional requirements. Conversely, it can be difficult to calculate and understand the hard and soft costs of a potential solution. Getting clear answers from potential vendors to the following questions is critical in controlling your total cost of ownership.
Impact Of IT(Information Technology) on Organization Sarfraz Soomro
The use of computers and information technology has brought many changes to organizations.
The manager’s job
Organizational structure, authority and power
Job content (Value and Supply Chain)
Employee career paths
Shadow IT is on the rise. While it does have its downsides, it's here to stay, and that means IT needs to embrace these activities. In fact, doing so can create added business value by improving the end user experience.
Salesforce and Remedyforce ISV Tech Talk: Pushing New Versions of your AppBMC Software
BMC Remedyforce was asked to present at Dreamforce 2015 on our seamless upgrades to thousands of users using the Salesforce App Cloud Push mechanism. Remedyforce is seen as a leader in the IT Service Management and Help Desk SaaS markets. Remedyforce help desk and service management is built on Salesforce and integrates with Service Cloud and other Salesforce App Cloud and AppExchange apps. Learn more: http://www.bmc.com/remedyforce
80% of SMBs in North America now indicate that cloud computing adds to continued business growth, according to a new investigation from Techaisle. This is a big departure from earlier years, when the focus was primarily on reducing IT expenditures. The report results indicate that cloud computing providers and resellers should rightly expand their sales presentations with prospective customers beyond the cost and capex vs. opex motivations for moving to cloud computing, concentrating more on the business value proposition of cloud-based services.
This is the deck I used for the first session of the Kleros Incubator. It includes a methodology that blockchain founding teams can follow for strategy design.
My article posted here was publishd in the Summer 2013 edition of FedTech Magazine.
Thin clients offer a number of benefits as end-user replacements for PCs, including lower cost, longer useful life, enhanced security, improved mobility. In today's cloud-based computing environment, why haven't more Federal agencies implemented thin clients as their primary end-user platforms?
Presented by: John Mancini, President, AIIM
Panelists: Cengiz Satir, VP Product Management,Iron Mountain; Lubor Ptacek, Vice President of Product Marketing, OpenText; Rob Hamilton, Global Vice President and Digital Market Leader, Recall; Andrea Chiappe, Director of Innovation and Strategy, Systemware
GreenUnivers a publié son Panorama des cleantech en France en 2016, réalisé en partenariat avec le cabinet EY et le Pexe, le réseau des éco-entreprises. C’est la cinquième édition de ce document de référence qui dresse un bilan des politiques publiques, des financements verts publics et privés, des tendances en matière d’innovation et de business dans huit secteurs clés et qui, cette année, s’intéresse aussi au nouveau rôle joué par les régions, promues chefs de file de la transition énergétique. Cette édition 2016, riche de près de 100 pages, a été réalisée grâce au soutien de nos partenaires, tous des acteurs clés de la transition énergétique : le groupe Engie, Business France, le groupe Ecosys et le Cleantech Open France et le fonds Demeter Partners.
Vous trouverez ci-dessous une synthèse de ce Panorama 2016 dont vous pouvez télécharger la version intégrale en fin d’article.
Nous vous souhaitons une bonne lecture.
from shadow IT to empowered IT-asanka 2014 08-gartner catalystWSO2
Project teams often use shadow IT, instead of the more slower moving traditional IT, to facilitate rapidly changing complex business requirements and quick release cycles. As a result an unmanaged, ungoverned set of IT solutions reside in enterprises without ownership. The risks of shadow IT keeps the CIO awake at night: business continuity to data protection to unmanaged costs are just a few of these risks. At the same time, the smart CIO knows not to wage war against shadow IT because that’s what keeps the business innovating rapidly.
In this session Asanka Abeysinghe, VP of Solutions Architecture at WSO2, will present how enterprises can leverage cloud enabled ALM frameworks to build managed and governed empowered IT. Topics to be discussed include, managing quick release cycles, template driven rapid development, empowering developers to develop, test and release apps in a governed secured manner, and providing internal business capabilities as APIs for application development. In addition Asanka will explain how innovative WSO2 clients are already gaining startup speed, reducing project risk, and enabling new business models by adopting WSO2 DevOps PaaS solutions
9 Considerations Before You License a New ITSM SolutionCherwell Software
In a crowded market of IT service management solutions, it can be easy to find a solution that meets your feature and functional requirements. Conversely, it can be difficult to calculate and understand the hard and soft costs of a potential solution. Getting clear answers from potential vendors to the following questions is critical in controlling your total cost of ownership.
Impact Of IT(Information Technology) on Organization Sarfraz Soomro
The use of computers and information technology has brought many changes to organizations.
The manager’s job
Organizational structure, authority and power
Job content (Value and Supply Chain)
Employee career paths
Shadow IT is on the rise. While it does have its downsides, it's here to stay, and that means IT needs to embrace these activities. In fact, doing so can create added business value by improving the end user experience.
Salesforce and Remedyforce ISV Tech Talk: Pushing New Versions of your AppBMC Software
BMC Remedyforce was asked to present at Dreamforce 2015 on our seamless upgrades to thousands of users using the Salesforce App Cloud Push mechanism. Remedyforce is seen as a leader in the IT Service Management and Help Desk SaaS markets. Remedyforce help desk and service management is built on Salesforce and integrates with Service Cloud and other Salesforce App Cloud and AppExchange apps. Learn more: http://www.bmc.com/remedyforce
80% of SMBs in North America now indicate that cloud computing adds to continued business growth, according to a new investigation from Techaisle. This is a big departure from earlier years, when the focus was primarily on reducing IT expenditures. The report results indicate that cloud computing providers and resellers should rightly expand their sales presentations with prospective customers beyond the cost and capex vs. opex motivations for moving to cloud computing, concentrating more on the business value proposition of cloud-based services.
This is the deck I used for the first session of the Kleros Incubator. It includes a methodology that blockchain founding teams can follow for strategy design.
My article posted here was publishd in the Summer 2013 edition of FedTech Magazine.
Thin clients offer a number of benefits as end-user replacements for PCs, including lower cost, longer useful life, enhanced security, improved mobility. In today's cloud-based computing environment, why haven't more Federal agencies implemented thin clients as their primary end-user platforms?
Presented by: John Mancini, President, AIIM
Panelists: Cengiz Satir, VP Product Management,Iron Mountain; Lubor Ptacek, Vice President of Product Marketing, OpenText; Rob Hamilton, Global Vice President and Digital Market Leader, Recall; Andrea Chiappe, Director of Innovation and Strategy, Systemware
GreenUnivers a publié son Panorama des cleantech en France en 2016, réalisé en partenariat avec le cabinet EY et le Pexe, le réseau des éco-entreprises. C’est la cinquième édition de ce document de référence qui dresse un bilan des politiques publiques, des financements verts publics et privés, des tendances en matière d’innovation et de business dans huit secteurs clés et qui, cette année, s’intéresse aussi au nouveau rôle joué par les régions, promues chefs de file de la transition énergétique. Cette édition 2016, riche de près de 100 pages, a été réalisée grâce au soutien de nos partenaires, tous des acteurs clés de la transition énergétique : le groupe Engie, Business France, le groupe Ecosys et le Cleantech Open France et le fonds Demeter Partners.
Vous trouverez ci-dessous une synthèse de ce Panorama 2016 dont vous pouvez télécharger la version intégrale en fin d’article.
Nous vous souhaitons une bonne lecture.
This report is an outcome of research on topic 'Business Intelligence', which is a hot topic now. This research report is prepared for the partial fulfillment of the requirements for 'Current Developments Module' of B.Sc.Computing degree.
It demonstrates details of the Business Intelligence in today's world and explains BI architecture. It also provides detailed analysis on its use in the current business environment.
Describes a 3-dimensional framework that structures 1200 relevant terms found in a review of the social science literature. Includes a process for prioritizing social context criteria.
A power quality presentation includes definitions of power quality, most common power quality problems and the solutions, standard carves, and practical example of an active filter. Presented by - Eng. Shemy Elhady
Modern IT Service Management Transformation - ITIL IndonesiaEryk Budi Pratama
Presented at Online ITIL Indonesia Webinar #5.
Content:
> Setting up the context
> Understanding holistic IT Management point of view
> IT Service Management Transformation
> Key Performance Indicator (KPI)
> IT Service Catalogue
> IT Sourcing
> Agile Incident Management
Slide deck highlighting the reasons for IT organisations to undertake a "Service Management" approach to providing their customers / users with IT services.
Oracle IT Financial Management (ITFM) - Align IT to run and grow the business. Transparency to IT service charges; align IT projects with strategic priorities; IT spend analysis - run vs. grow vs. transform; build credibility with the business
Flex mode framework architectural overview v 2.1 19-08-2013Sukumar Daniel
The architecture overview describes the FlexMode Framework created as a methodology to use in IT Service Management Systems Transformation from a traditional Technology delivery management style to a Service Oriented Architecture management style.
FlexMode has demonstrated success across multiple domains.
Automobile Manufacture - Tata Motors, winner of the 2010 Enterprise and IT Architecture Excellence Award for ITSM from ICMG
Retail - Tesco Stores PLC - Winner of the 2011 Enterprise and IT Architecture Excellence Award from ICMG
Banking - ING Vysya Bank
IT Sevices - NTT Data
Most businesses are trying to achieve digital transformation, but not everyone is going about it the right way. MuleSoft recently surveyed 800 global IT decision makers; 96 percent of respondents are executing on digital transformation initiatives or planning to do so in the near future. However, the results also showed that just 18 percent of IT decision makers are confident that they will succeed in meeting this year’s digital transformation goals.
In this presentation, you will learn:
-How IT can enable opportunities that impact the bottom line
-Steps to digitize data and transform the organization
-How CIOs and IT teams can reconcile existing technology with expectations for digital transformation
Harnessing the Power of an Enterprise IT Dashboard - uptime softwareuptime software
Discover the three key reasons how enterprise IT dashboards can deliver highly valuable information to your organization in an easy to use format, and learn the importance of implementing simple processes that will turn dashboard data into actionable IT decisions.
A presentation on the challenges of secure mobile working and what to do about them, for Infosec 2007. The data may be getting long in the tooth but the points are still valid today.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
Driving value from IT
1. www.freeformdynamics.com Driving Value from IT Objective infrastructure decision making Jon Collins, Managing Director Freeform Dynamics Ltd jon@freeformdynamics.com February 2010
2. Agenda The challenges of IT delivery today Bringing things up to date Starting with the end in mind What about Mainframe?
3. IT is not broken – but it’s not always easy! “How well do you think IT helps the business achieve its strategic and operational goals?”
6. IT SERVICES Bringing things up to dateThe Technology View… SOFTWARE ARCHITECTURE SYSTEMS MONITORING AND MANAGEMENT PLATFORM CAPABILITIES HARDWARE PLATFORM
8. Building a picture of service delivery Adopting a ‘portfolio approach’ to IT Taking an inclusive view of existing capacity Making the right decisions Rationalising at the right level Starting with the end in mind
9. Consistent policies An architectural view of IT delivery Co-ordination between development and operations Management of technical knowledge Getting to grips with costs Right tools for the job Building a picture of service delivery ... The ‘portfolio approach’ does applyto IT!
10. Cost of acquisition/allocation Storage cost and flexibility Software licensing costs Ease/cost of operational management Inherent security Ease/cost of security management Performance and scalability Resilience and recovery Application support Standards support Taking an inclusive view of existing capacity
11. Making the right decisions REVIEW OF CAPACITY USE EXISTING NEW REQUIREMENT EXTEND REPLACE POTENTIALLY INCREASING COST AND EFFORT BUILD FROM SCRATCH
12. What about the Mainframe? Running costs based on availability of existing kit: cents / hour AMAZON EC2 SERVER MAINFRAME
13. Rationalise at the right level Development Operations Communications Skills Architecture IT today is about striking the right balance between existing and new Look for quick wins, free up resource to enable breathing space Conclusion
14. www.freeformdynamics.com Driving Value from IT Objective infrastructure decision making Jon Collins, Managing Director Freeform Dynamics Ltd jon@freeformdynamics.com February 2010
Editor's Notes
Fragmentation is propagated in a number of ways and areas of the business. You may recognise some of them: ‘Organisation’ – a lack of coordination between the teams involved in designing, developing and operating IT systems can result in friction, lack of co-operation and occasional conflict. Different environments, such as Windows, UNIX/Linux and mainframe can be treated as if they were different worlds, with the parties involved becoming almost tribal in their attitudes to each other. Planning and financing: ‘Too many cooks’ – historical convention or organisational politics can combine to out-rank objectivity when there are too many different parties involved in infrastructure decision making processes. If everybody has to have their say, there is a good chance of inappropriate viewpoints skewing things out of kilter.‘Operations’ – coordinating policy, performance, management, support, troubleshooting and so on across technology and departmental domains is fraught with challenges. Technically, it is difficult to achieve consistent performance, scalability and security, and the time and effort spent on communicating and co-ordinating between teams adds overhead. ‘Skills and resourcing’ – Resource and effort can be duplicated in some areas and stove-piped in others. It can be manifest by people doing essentially the same things but following different processes and using different tools, or it could be an imbalance of skills in certain areas due to IT staff being locked into specific kill sets, perhaps as a result of some of the influences outlined above. The net result of fragmentation is inefficiency and waste. The risk of doing the wrong things (or just doing things wrong) is heightened, time is lost that could be better spent and, worst of all, hard-won budget may be used unnecessarily.
You don’t often see one of these!
From an IT perspective, service delivery relies on each layer of technology integrating with each other in an efficient manner, supported by appropriate monitoring and management.
From the outside in, to business users IT service delivery should very much appear as a black box. This way, attention can be focused on the ‘services’ rather than the “what’s inside the box”.But hang on... Isn’t that just a mainframe?
Given all of these developments, it is possible to take such a mainframe view and marry it with the flexibility and control that the more recent platforms lack, building on what is available now but without falling into the traps of the past?