Drivers and facilitators of employee engagement by Sunnie Tölle. Presentation from the second BeeSocial Event at Impact Hub Zurich hosted by Beekeeper.

1. Drivers and Facilitators of
Employee Engagement
Sunnie Jaye Tölle
Founder & CEO
Inspire 925 GmbH
@inspire925
#beesocial

2. The Average Swiss Company
29% engaged 50% disengaged
21% actively
disengaged
Source:
„State
of
the
American
Workplace.“
Gallup.
2013

3. 21% higher productivity
37% less sick leave
48% fewer safety incidents
22% more profitability
High Engagement Organizations
Source: Gallup. 2012. „Q12 Meta-Analysis.“ http://strengths.gallup.com/private/resources/q12meta-analysis_flyer_gen_08%2008_bp.pdf

4. What do high engagement
organizations do differently?

5. long-term continuous attention
short-term irregular attention
proactive, strategicreactive, random
?
? ?

6. Great Places To Work Switzerland
Rank
2009
2010
2011
2012
2013
2014
1
Google
Cisco
Cisco
Cisco
Google
Cisco
2
Cisco
HilA
HilA
MicrosoC
Cisco
MicrosoC
3
MicrosoC
MicrosoC
MicrosoC
Accenture
MicrosoC
Ebay
4
Biogen
Idec
Federal
Express
Federal
Express
Federal
Express
Autodesk
Development
Autodesk
Development
5
Federal
Express
AboP
Accenture
Philips
HilA
Biogen
Idec
6
AboP
Biogen
Idec
Autodesk
Development
Autodesk
Development
Federal
Express
Federal
Express
7
Hugo
Boss
Ticino
Phillips
AG
Zühlke
Engineering
Mc
Donald‘s
Mc
Donald‘s
Accenture
8
ABB
Schweiz
Mc
Donald‘s
Mc
Donald‘s
Dow
Europe
AG
Hugo
Boss
Ticino
Mc
Donald‘s

8. SBB: Sharing Is Caring

9. ETH ieLab: Breakfast Lottery

10. Swissôtel: Talk! Employee Community
„Talk – Join the Conversation!“
Description
Beekeeper has created an exclusive virtual environment for Swissôtel consisting of mobile apps, a website, a blog and
newsletters, all named after our collaboration: “Talk – Join the conversation!”.
In this environment all Swissôtel colleagues are encouraged to express their thoughts and ideas, take part in ongoing
conversations and help each other out.
Steps to become a “Swissôtel-Bee”
1. Go to swissotel.beekeeper.io
2. Register with a @swissotel.com email address
3. Choose a nickname, password and your gender
4. Confirm your email address
5. Start talking
Features in “Talk”: You can start a discussion with your ideas, thoughts and comments here
Writing a Post Commenting a Post
Liking a Post / Comment Writing a Private Message
Impression of Look and Feel of “Talk”
Mobile ApplicationWebsite
A Beekeeper – Swissôtel Collaboration
Reading TALK is always interesting. Ideas
and topics come to my mind. It generates
more thoughts and ideas and makes you
think: “hmm… that’s interesting, it can be
also helpful to me, both at work and at
home”
Team Manager

11. 11
30%
20%
10%
0%
1 2 4
0"
20"
40"
60"
80"
100"
120"
140"
5/1/13" 5/15/13" 5/29/13" 6/12/13"
Ac.vity"Index"
Users"
Call"with"
Success"
Partners"
"
Roadshow"
"
NewsleFer"
"
NewsleFer"
"
NewsleFer"
"
TALK!"Meetup"
3 5 6 Week #
Penetration
The community reached a penetration of 30%
among the workforce within six weeks

12. What was the TALK! Community used for?
• Exchanging thoughts and ideas for improvement.
• Sharing best practices and achievements.
• Giving peer-to-peer feedback and recognition to other colleagues.
• Opening up a casual and informal communication channel across
departments and geographies.

13. New Book in October 2014:
„Inspired at Work“

14. Thank you & Keep in Touch
Tweet @inspire925, #beesocial
Linkedin linkedin.com/company/inspire-925
Like facebook.com/inspire925
Email sunnie@inspire925.com
Web www.inspire925.com