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Drive Insane Traffic to
Your Chatbot with PPC
HOSTED BY:
Presenters
• Larry Kim
– CEO of MobileMonkey
– @larrykim
• Kelly Pollock
– Senior Account Manager at Hanapin Marketing
– PPC Hero Blogger
– @kelpollock
Who is Hanapin?
The PPC Agency of Experts
that increases market share for
businesses with multiple brands,
regions, products, and/or service lines.
www.hanapinmarketing.com/complex-businesses
Hanapin also produces PPC Hero and Hero Conf
Our Clients Include….
#learningWithIm
3 Random
Facts About
Larry
#learningWithIm
Slightly
Obsessed With
Unicorns
Make PPC
Magical
Again!
Live in Harvard Square, Cambridge, MA
#learningWithIm
WordStream in 2008 vs. 2018
2008 2018
Working on
Creating The
World’s Best FB
Messenger
Marketing
Platform!
World’s Biggest 3-
Year Old Kid (#ppckid)
#ppckid2 due
May 27, 2018!
Me
Wife, Kay Lee,
(Heart Surgeon!)
Join the Conversation
Include the hashtag #thinkppc in
your Twitter tweets.
Or use the webinar question box
to send us questions.
Live Poll Question #1
How long have you been in PPC?
#thinkppc
A. 0-1 year
B. 1-3 years
C. 3-5 years
D. 5+ years
#CMCa2z #learningWithIm
Today’s Agenda
1. Why
Chatbots?
3. Building
Chatbots
4. My Top Chatbot Marketing
Hacks
2. Chatbot
Basics
5.
Q&A
Chatbot 101
Chatbot 101
Chatbot 101
Chatbot 101
Chatbot 101
What is a Chatbot?
Engage in a chat interface.
● Facebook Messenger
● Landing page chat
● Text Message
Chatbot 101
Common Chatbots
Rule based bots...
● Landing page chat features
● FAQ and help center assistants
Chatbot 101
Common Chatbots
Rule based are getting cooler, but are limited
● Rules can be very simple to very complex
● Creation is relatively straightforward
● Not efficient in answering questions
Chatbot 101
Common Chatbots
Rule based are getting cooler, but
are limited
● Rules can be simple to complex
● Creation is straightforward
● Not efficient in answering
questions
Chatbot 101
Common Chatbots
Self Learning Bots
● Use AI to to anticipate questions
● Can vary from complex to simple
set up
● Some can even generate
answers
Chatbot 101
Chatbot 101
Chatbot 101
Chatbot 101
#learningWithIm
Part 1: Why
Marketers
Should Care
About
Chatbots?
1. Messaging Apps have Surpassed Social Networks
Big 4 Social
Networking
Apps
Big 4
Messaging
Apps
Yet only 1% of businesses can automatically engage w/ customers via messaging.
Email Marketing
5-10% Open Rates
2. FB Messenger Marketing 10-80x Better
Engagement vs. Email or FB News Feed
FB Messenger Blast
70-80% Open Rates
(Within first 60 minutes!)
FB News Feed
0-1% Organic Post Visibility
Vs.
#CMCa2z #learningWithIm
3. “Live
Chats” are
Slow and
Need to Be
Staffed 24/7
#CMCa2z #learningWithIm
4. Mobile
Conversion Rates
are around 1-2%
(Which is Awful)
#learningWithIm
Introducing Facebook Messenger
Chatbot Marketing!
• +75% Open Rates
• Using the chat platform
people already have
• Without Having to Staff
24/7
• Mobile Friendly
(Conversion Friendly)
#learningWithIm
Part 2: Chatbot Basics
Facebook Messenger Chatbot Building Blocks
1. This is an
Automated
Chatbot (not a
live person)
2. This Chat is
Taking Place via
Facebook
Messenger.
#learningWithIm
Part 3. Building
Chatbots
#learningWithIm
4. My Top Chatbot
Marketing Hacks
#CMCa2z #learningWithIm
7. Q&A
Automatically Answering
Common Business
Questions
6. Contact Hack
Get User Information for
All Your Bot Users
5. Chat Blasting
Email Marketing on Steroids
3. Contact Manager
Get everyone’s name,
location, photo, language,
etc.
2. Facebook Ads
Convert Ads at 3-5x Higher
Conversion Rates
1. Live Operator
Takeover
Jump in on a conversation at
any time!
Larry’s Chatbot Building Hacks
4. Website Plugins
Checkbox Plugin, Website
Popup, Link Plugins, Etc.
#learningWithIm
Now Entering
Unicorn-Land!
“Be a Unicorn in a Sea of Donkeys”
THANK YOU HANAPIN MARKETING!
Offers!
A. I’d like a free, non-expiring license of MobileMonkey
B. I’d like a copy of Hanapin’s PPC Playbook for
Companies with Multiple Brands
C. I’d like both!
D. No, thanks.
Live Q&A Time!
Thank you for attending our webinar!
#thinkppc
Contact Hanapin Directly: marketing@hanapinmarketing.com
Contact MobileMonkey Directly: larry@mobilemonkey.com
Hanapin Marketing | The PPC Agency of Experts Behind PPC Hero and Hero Conf

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