SlideShare a Scribd company logo
#DownloadBris 
tol 
@MrJonPayne
SOCIAL MEDIA FOR 
#DownloadBris 
tol 
@MrJonPayne 
BUSINESS 
#DownloadBristol
CC
I’VE MADE ALL THE MISTAKES* 
23 years in sales 
16 years selling online 
14 years running agencies 
7 years in search & social marketing 
*Nearly all. 
#DownloadBristol @MrJonPayne
YOU? 
• Would prefer not to use it, but worry you lose out to savvy 
competitor 
• Someone is doing it for the business. You want actionable tips. 
• Have set up a couple of accounts, dabbled. Pretty much 
stopped 
#DownloadBristol @MrJonPayne
SOCIAL MEDIA ≠ 
GRUMPY CAT
CC 
TIMELY MESSAGING
SPREADS EASILY
WHICH PLATFORMS? 
#DownloadBris 
tol 
@MrJonPayne
SPREADS EASILY 
CC
SPREADS EASILY 
Double bubble = social helping search ranking 
#DownloadBristol @MrJonPayne
#DownloadBrist 
ol 
Google+, Facebook & Twitter help you dominate branded search @MrJonPayne
TOP TIER PLATFORMS 
at least one of these 
Recycle content for Google+ 
#DownloadBristol @MrJonPayne
SECONDARY PLATFORMS 
If you’re niche, hip, cool. Target Instagram or Vine. 
LinkedIn isn’t easy to scale, it’s personal 
#DownloadBristol @MrJonPayne
GETTING THE RIGHT 
IMAGE FOR YOUR 
BRAND 
Before you start 
#DownloadBristol @MrJonPayne
#DownloadBristol Who are your audience? @MrJonPayne
WHAT DOES YOUR AUDIENCE WANT? 
Joanna - 48 
Linda - 35 
Chief Executive Marketing Assistant / PA 
Dan - 43 
Managing Director 
#DownloadBristol @MrJonPayne 
Create detailed personae – it’ll help you understand what to post 
and when
GET PLANNING - SCHEDULED FUN 
Hubspot Editorial Calendar 
#DownloadBristol @MrJonPayne
https://twitter.twimg.com/OwnTheMoment 
#DownloadBristol @MrJonPayne
HOW WILL YOU HANDLE 
NEGATIVITY? 
#DownloadBristol DON’T FEED THE TROLLS. Fix only what you can fix. BE HUMAN @MrJonPayne
WOT DUZ DAT MEAN FYR 
STYLEZ, BRUV? 
#DownloadBristol Izzit? @MrJonPayne
SOCIAL MEDIA STYLE GUIDE 
• What does the business want from social media? 
• Who are the audience? 
• What do the audience want? 
• Who do they trust? 
• What do they read online? 
• What does that mean for my writing style? 
• Who is empowered to do this? 
Take ½ a day to do this. It’ll make your marketing team or your 
agency do a better job 
#DownloadBristol @MrJonPayne
ENGAGE 
THE BASICS 
#DownloadBristol @MrJonPayne
SEXY 
@MrJonPayne
#DownloadBristol Schedule your posts, keep pics big and maintain editorial sign off, @MrJonPayne 
use BufferApp
ENGAGE 
ON FACEBOOK 
#DownloadBristol @MrJonPayne
#DownloadBristol No engagement = bad for platform, bad for your brand. @MrJonPayne 
Patronising pro tip: Use images & pay for advertising.
#DownloadBristol @MrJonPayne 
Much better! People ♥ pictures
#DownloadBristol The social platforms want people to keep coming back. Your @MrJonPayne 
content needs to encourage this like these posts.
THINK MOBILE. 
THNK TIMING. 
Tie your brand / product or 
service to something that has 
plenty of PR already. Use some of 
their juice. 
#DownloadBristol 94 likes, 9 comments, 12 shares @MrJonPayne
COMPETITIONS 
Minimal barrier to entry – ask for 
comment. 
You’ll need a comment to be able 
to respond to the winner. 
#DownloadBristol Don’t ask for shares, this is currently against Facebook T&Cs @MrJonPayne
#DownloadBristol Truffle Shuffle on Facebook @MrJonPayne
#DownloadBristol Truffle Shuffle on Facebook @MrJonPayne
#DownloadBristol Truffle Shuffle on Facebook @MrJonPayne
NOT ALWAYS AS IT SEEMS 
#DownloadBristol @MrJonPayne
FACEBOOK TIPS 
• Keep your messages short and sweet 
• Use pictures / video for engagement 
• Ask people to do something ‘Share if you love..’ 
• Make it personal 
• It’s not about followers 
#DownloadBristol @MrJonPayne 
© Aaron Stidwell
ENGAGE 
ON TWITTER 
#DownloadBristol @MrJonPayne
#DownloadBristol Share video, image content… resize images! @MrJonPayne
#DownloadBristol Pin important tweets. Use Hashtags sparingly, @ useful @MrJonPayne 
accounts sparingly, tag photos to save space & get RTs
#Downlo#aDdoBwrisntloladBristol Search Bios for influencers with the Twitter desktop app, @MrJonPayne 
Just Unfollow and / or FollowerWonk
#DownloadBristol Monitor mentions of your brand, competitor brands or @MrJonPayne 
relevant phrases + geocode for prospecting / outreach
TWITTER ANALYTICS 
#DownloadBristol @MrJonPayne
TWITTER TIPS 
• Clear CTA ‘Click Here’ 
• Use Urgency ‘Right Now’ 
• Use Pictures & resize your images 
• Comment don’t just RT 
• Share your message more than once 
#DownloadBristol @MrJonPayne 
© Aaron Stidwell
ENGAGE 
ON PINTEREST 
#DownloadBristol @MrJonPayne
PINTEREST 
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne © BellaFaye Garden
According to Piqora: 
70% of the clicks happen 
within first 2 days 
#DownloadBristol @MrJonPayne
WHAT WORKS 
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
SECRET BOARDS 
Keep em secret until they’re full or for planning in house stuff 
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
PINTEREST TIPS 
• Use attractive & engaging images 
• Write optimised descriptions for your pins 
• Think about trends 
• A mix of your pins and others 
• Use secret boards to inspire 
• Tell your story 
#DownloadBristol @MrJonPayne 
© Aaron Stidwell
ENGAGE 
ON GOOGLE+ 
#DownloadBristol @MrJonPayne
SMASHING IT ON THE GOOGLE+ 
#DownloadBristol @MrJonPayne 
100,000 + views from Google / Google maps
SMASHING IT ON THE GOOGLE+ 
#DownloadBristol @MrJonPayne
SMASHING IT ON THE GOOGLE+ 
#DownloadBristol @MrJonPayne 
It’s tough to do, but get it right and you should reap search 
rankings too 
Example posts…
GOOGLE+ TIPS 
• Verify location(s) – postcard method 
• Verify website – rel publisher code 
• If you’re posting anywhere else 
recycle for Google+ 
• GET REVIEWS! 
#DownloadBristol @MrJonPayne 
© Aaron Stidwell
ENGAGE 
MORE 
#DownloadBristol @MrJonPayne
THINK MOBILE. 
I paid for this bit 
THNK TIMING. 
#DownloadBris 
tol 
Tie your brand / product or 
service to something that has 
plenty of PR already. Use some of 
their juice. 
94 likes, 9 comments, 12 shares @MrJonPayne
THINK MOBILE. 
THNK TIMING. 
#DownloadBris 
tol 
Free postcards 
Tie your brand / product or 
Proper job 
service to something handwritten that label 
has 
plenty of PR already. on a MOOMIN! 
Use some of 
their juice. 
Hand tied ribbon 
on this 
“handwritten” note 
94 likes, 9 comments, 12 shares @MrJonPayne 
Social nudges
#DownloadBristol Be nice IRL! @MrJonPayne
http://moz.com/blog/meta-data-templates-123 
#Downloa#dDBoriwstnolloadBristol @MrJonPayne
CONVERTING 
FOLLOWERS INTO 
CUSTOMERS 
IS HARD TO DO 
AND HARDER TO MEASURE 
#DownloadBristol @MrJonPayne
KNOWLEDGE GRAPH 
Millward Brown 2014 
PEOPLE 
USE 
PHONES 
FOR 
SOCIAL
GET A RESPONSIVE SITE 
#DownloadBristol http://wordpress.org/ @MrJonPayne 
http://yoast.com/wordpress/seo/
SORT YOUR CALLS TO ACTION 
#DownloadBristol Don’t use ‘submit’, make them look like buttons, keep it simple & @MrJonPayne 
contrasting
SQUINT 
#DownloadBristol Can you still see the important stuff? @MrJonPayne
MONITOR . MEASURE . IMPROVE 
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
#DownloadBristol @MrJonPayne
HOW MUCH CAN I DO 
MYSELF? 
#DownloadBristol @MrJonPayne
#DownloadBristol Do one thing well @MrJonPayne
TOP TIER PLATFORMS 
Consumer Sales 
Pinterest is particularly wonderful for craft, fashion, cooking, 
visual stuff. Facebook good for sites with a physical location 
#DownloadBristol @MrJonPayne
TOP TIER PLATFORMS 
Business Sales 
I’d lean more towards Twitter. Good for outreach to influencers 
and customers in the B2B sector 
#DownloadBristol @MrJonPayne
CAN YOU MAKE TIME? 
• 1 article / blog post per week 
• 1 update per day (on each of your chosen channels) 
• Quality work of that scope takes 5-7 hours per week 
#DownloadBristol @MrJonPayne
@MrJonPayne 
@BristolPost
Download Bristol - Social Media For Business

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Download Bristol - Social Media For Business

Editor's Notes

  1. Before you can start to right content and post to social media you need to have a good idea of who your audience is and what it is that they’re interested in.
  2. http://offers.hubspot.com/thank-you/blog-editorial-calendar? http://blog.hubspot.com/marketing/create-robust-editorial-calendar-ht http://offers.hubspot.com/thank-you/social-media-publishing-template? Start to create a plan around when and what you want to post. And it could be in excel or Google Docs – what ever works for you or your team. Planning in advance and creating content that has longevity will allow you to create a balance between what’s happening right now and what’s coming up.
  3. You also want to think about what will be trending and what is seasonal. It’s like working for a magazine you want to think about what is coming up months in advance so that you can plan ahead and make a really great campaign.
  4. https://www.flickr.com/photos/bellafaye8/6699360101/sizes/l
  5. https://www.flickr.com/photos/tom-margie/3189268106/in/photostream/
  6. http://pinterest.com/joannatapeface/for-geography-geeks/ http://pinterest.com/generalelectric/badass-machines/ http://pinterest.com/tianarutledge/i-fucking-love-me-some-tea/ http://pinterest.com/marcymassura/drunkknitting/