1. Learning & Development
Doing More –
With Less
Michael Millward MSc
Chartered FCIPD

2. Today
• 70 % of a corporate value is the people
• Lack of development opportunities is one of the
top reasons for employees leaving
• Many employers do not see beyond the skills and
knowledge that they hired the employee for
• Many employers do not link training to either
business objectives or the objectives of the
employee.
• Well trained employees are more productive

3. Ways to Train
• Improving skills
• Classroom
• On-the-job training
• Formal
• Build knowledge
• Accreditation

4. Know What You Know
• Skills and Knowledge Audits
• Learning Organisations
• Organising Knowledge

5. Questions
• People learn most when they are able to
question what they have been told
• Always invite questions

6. Questions
• Who
• What
• When
• How
• Why

7. Know What You Need
• Annual
• Objectives
• Regular
• Law compliance
• Individual appraisals
• Just in time
• Over train employees
• Know what you already have

8. Business Objectives
• Doing more with less means making sure that
the training is linked to business objectives
• Return on investment
• Improved service
• Customer care
• Accreditation
• Compliance
• Communication

9. Personal Objectives
• Win-Win situation
• What’s in it for me?
• How will this new skill of knowledge help me
achieve my objectives?
• How will the learning process affect my
lifestyle?
• How will I be rewarded for the new skill or
knowlewdge?

10. Appraisal
• An opportunity to learn from the past
• Means not repeating the same mistake twice

11. Performance Management
• Not about Discipline
• Looking to the future and linking employee
activities to the needs of the organisation
• It’s about Change

12. Learning Organisations
• Self Perpetuated Learning
• Continuous Learning
• Has to do something with the learning
• Grants
• Make the questions that you need asking
public
• Learning Attitude

13. Archive
• How are you going to record everything that
your organisation knows?
• Is it possible?

14. What do we Train?
• Theories and Models need to be put into
context
• Find the best performers
• Identify what they do that makes them
successful
• Transfer that into your other employees
• Don’t clone people

15. Just-in-Time
• Use it or Lose it
• Think school-days French
• If training is not possible just-in-time then
plan refresher activities

16. Over Training
• Everyone of our employees has been trained
in this topic
• Is it really necessary to do the same thing?
• Should training be tailored to the needs of
different types of employees?

17. Train Trainers
• With limited resources probably better to
train employees to train other employees
• Does not need to convert people into full time
trainers
• Just needs to get them to see the situation
from a different perspective

18. Learning or Activities
• Sitting by Nelly
• Coaching and mentoring
• Employee volunteering as employee
development
• Performance management
• Appraisals
• Reading
• Use training courses for things you can not
learn in-house

19. Michael Millward
Abeceder Limited
1200 Century Way
Thorpe Park Business Park
Leeds
LS15 8ZA
Michael.millward@abeceder.co.uk
0113 251 5123