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GO MOBILE !
Köln | Sept 2012
TABLE OF CONTENTS




o Mobile Landscape

o Performance Barometer

o Case Studies

o Go Mobile !




                                                            2
                          SOURCE: http://flic.kr/p/8eSh5h
MOBILE LANDSCAPE
PERFORMANCE BAROMETER
CASE STUDIES
GO MOBILE !


                        3
Mobile is not about Phones
                       Mobile is the new PC




SOURCE: Asymco
http://goo.gl/yHZHL

                                            4
SOURCE: KPCB
                                                   http://goo.gl/qPjbP




• There is a disproportion between viewership & ad spend
• Money follows the eyeballs
                                                                         5
SOURCE: Cisco
                                                            http://goo.gl/FZJk1


• Tablets alone will consume as much traffic in 2016 as all existing
  mobile devices today
• Smartphones will be the most prominent mobile device
                                                                                  6
MOBILE LANDSCAPE
PERFORMANCE BAROMETER
CASE STUDIES
GO MOBILE !


                        7
•   The zanox Mobile Performance Barometer is based on:
     o Transactions from January – July 2012
     o Sampling based on 2000+ advertisers
     o Based on millions of transactions




                                     SOURCE:

                                                          8
GLOBAL
COUNTRY PERFORMANCE




                                                     SOURCE:


      • UK & Scandinavia have the highest percentage mobile traffic
      • Fastest growing countries are NL & Scandinavia

                                                                      9
GLOBAL
M-COMMERCE DEVICE PERFORMANCE




                                                  iPad




                                                     SOURCE:


      • iPad is king ! It generates more revenue than both the iPhone
        and Android combined
      • Android experiences largest increase in comm/transaction YoY
                                                                        10
GLOBAL
M-COMMERCE DEVICE PERFORMANCE




                                                  iPad




      • iPad is king ! It generates more revenue than both the iPhone
        and Android combined
      • Android experiences largest increase in comm/transaction YoY
                                                                        11
GLOBAL
M-COMMERCE DEVICE PERFORMANCE




                                              iPad




                                             iPhone




                                                      SOURCE:


     • Over 53% of all mobile transactions come from the iPad
     • iPad generated more revenue than the iPhone in July 2011 but
       it took another four to have more transactions
     • Android surpassed iPhone in transactions & revenue in March    12
GLOBAL
INDUSTRY PERFORMANCE




                                                     SOURCE:


         • Financial Services has the largest growth in H1
         • Retail & Shopping is far and away the largest mobile
           industry by revenue
                                                                  13
GLOBAL
MULTI-CHANNEL PERFORMANCE




                                                    SOURCE:


     • iPad out-performs even e-commerce in revenue per transaction
     • Average m-commerce (smartphone + tablet) revenue per
       transaction is just below e-commerce
                                                                      14
GLOBAL
M-COMMERCE DEVICE PERFORMANCE




                                                        SOURCE:


     •   Germany, France & Italy are ‘iOS countries’ with 75% of their traffic
     •   Spain & Poland lead Europe in Android transactions over 60%

                                                                                 15
MOBILE INFOGRAPHIC




      http://bit.ly/zanoxInfographic

                                       SOURCE:
MOBILE LANDSCAPE
PERFORMANCE BAROMETER
CASE STUDIES
GO MOBILE !


                        17
DATING



         Claim:
         o Transactions on mobile devices need to be kept simple
         o Payment walls are a major barrier on mobile devices




         Facts:
         o Users spend more time on mobile devices (8+ min/session)
         o 3.3x more mobile revenue in 2012
         o Gap between mobile leads & sales reduced by 23%
TRAVEL



         Claim:
         o People use their mobile device when they have an
           immediate need




         Facts:
         o Most mobile transaction happen in less than 8 min
           compared to 42+ min on desktops
         o Publishers earn on average 42% more commissions
           per transactions than on e-commerce
         o Travel Industry skews heavily towards iOS devices
MOBILE SOLUTION



          For Publishers:
          o Access to all mobile advertisers via a single AdCode
          o Creative optimization give the highest CTRs for both
            app and mobile sites
          o Dedicated editor team keeps offers fresh and up-to-date



          For Advertisers:
          o Reconnect users with previous or local offers via
            retargeting and geotargeting
          o Custom high performing mobile landing pages with high
            quality traffic
MOBILE LANDSCAPE
PERFORMANCE BAROMETER
CASE STUDIES
GO MOBILE !

                        21
MOBILE SURVEY
GLOBAL




                                    Mobile Site
                                      15%
                       Neither                     Tracking
                        44%                          52%
                                         Both                 No Tracking
                                         25%                     48%

                            Mobile App
                              16%


                                                        SOURCE:




  •   A survey of our Top 200 Advertisers showed the majority (56%) are mobile
  •   Only 52% of the Advertisers with mobile websites implement tracking



                                                                                 22
TRACKING THREAT
OPPORTUNITY COST OF DOING MOBILE POORLY


The destruction of value when advertisers fail to:
• Embrace mobile thus giving users a bad user experience or
• Track it correctly effectively stealing traffic from their partners

               Loss in Publisher commissions in August:
                   128k EUR
               Estimated loss of commissions in 2012:
                   1.7 Million EUR
               Revenue not attributed to the correct channel:
                   23 Million EUR
HOW NOT TO DO MOBILE
AKA THE OPPORTUNITY COST OF ADVERTISERS FOR DOING MOBILE POORLY



eCommerce ≠ mCommerce
o Making your m-commerce site the little version of e-commerce
o Assuming a mobile user is the same as desktop user
o Repurposing your e-commerce creatives for mobile

Mobile Basics
o ‘Wait and see’ how mobile plays itself out
o Place additional barriers during a mobile transaction
o Mobile websites vs Apps

Poor Metrics & KPIs
o Failing to recognize/realize your mobile traffic sources
o Not embracing social and local with your mobile solution
TIPS FOR PUBLISHERS



Knowledge
o Understand what the advertiser means when they have a mobile offer.
o Be mindful of user base and their devices
o Mobile loves local and social


Technology
o Create mobile optimized landing pages
o Responsive web design give superior mobile experiences across all devices
o Primary source of mobile innovation is on the publisher side. Embrace new
  mobile technologies: HTML5, CSS3, apps, m-commerce …




                                                                        25
THANK YOU


Till Goehre                            Chris Loonan
Senior Director Product & Innovation   Director of the Mobile/Social Incubator
Till.Goehre@zanox.com                  Christopher.Loonan@zanox.com


                                                                          26

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ZANOX.de - Mobile Commerce - DMEXCO 2012

  • 1. GO MOBILE ! Köln | Sept 2012
  • 2. TABLE OF CONTENTS o Mobile Landscape o Performance Barometer o Case Studies o Go Mobile ! 2 SOURCE: http://flic.kr/p/8eSh5h
  • 4. Mobile is not about Phones Mobile is the new PC SOURCE: Asymco http://goo.gl/yHZHL 4
  • 5. SOURCE: KPCB http://goo.gl/qPjbP • There is a disproportion between viewership & ad spend • Money follows the eyeballs 5
  • 6. SOURCE: Cisco http://goo.gl/FZJk1 • Tablets alone will consume as much traffic in 2016 as all existing mobile devices today • Smartphones will be the most prominent mobile device 6
  • 8. The zanox Mobile Performance Barometer is based on: o Transactions from January – July 2012 o Sampling based on 2000+ advertisers o Based on millions of transactions SOURCE: 8
  • 9. GLOBAL COUNTRY PERFORMANCE SOURCE: • UK & Scandinavia have the highest percentage mobile traffic • Fastest growing countries are NL & Scandinavia 9
  • 10. GLOBAL M-COMMERCE DEVICE PERFORMANCE iPad SOURCE: • iPad is king ! It generates more revenue than both the iPhone and Android combined • Android experiences largest increase in comm/transaction YoY 10
  • 11. GLOBAL M-COMMERCE DEVICE PERFORMANCE iPad • iPad is king ! It generates more revenue than both the iPhone and Android combined • Android experiences largest increase in comm/transaction YoY 11
  • 12. GLOBAL M-COMMERCE DEVICE PERFORMANCE iPad iPhone SOURCE: • Over 53% of all mobile transactions come from the iPad • iPad generated more revenue than the iPhone in July 2011 but it took another four to have more transactions • Android surpassed iPhone in transactions & revenue in March 12
  • 13. GLOBAL INDUSTRY PERFORMANCE SOURCE: • Financial Services has the largest growth in H1 • Retail & Shopping is far and away the largest mobile industry by revenue 13
  • 14. GLOBAL MULTI-CHANNEL PERFORMANCE SOURCE: • iPad out-performs even e-commerce in revenue per transaction • Average m-commerce (smartphone + tablet) revenue per transaction is just below e-commerce 14
  • 15. GLOBAL M-COMMERCE DEVICE PERFORMANCE SOURCE: • Germany, France & Italy are ‘iOS countries’ with 75% of their traffic • Spain & Poland lead Europe in Android transactions over 60% 15
  • 16. MOBILE INFOGRAPHIC http://bit.ly/zanoxInfographic SOURCE:
  • 18. DATING Claim: o Transactions on mobile devices need to be kept simple o Payment walls are a major barrier on mobile devices Facts: o Users spend more time on mobile devices (8+ min/session) o 3.3x more mobile revenue in 2012 o Gap between mobile leads & sales reduced by 23%
  • 19. TRAVEL Claim: o People use their mobile device when they have an immediate need Facts: o Most mobile transaction happen in less than 8 min compared to 42+ min on desktops o Publishers earn on average 42% more commissions per transactions than on e-commerce o Travel Industry skews heavily towards iOS devices
  • 20. MOBILE SOLUTION For Publishers: o Access to all mobile advertisers via a single AdCode o Creative optimization give the highest CTRs for both app and mobile sites o Dedicated editor team keeps offers fresh and up-to-date For Advertisers: o Reconnect users with previous or local offers via retargeting and geotargeting o Custom high performing mobile landing pages with high quality traffic
  • 22. MOBILE SURVEY GLOBAL Mobile Site 15% Neither Tracking 44% 52% Both No Tracking 25% 48% Mobile App 16% SOURCE: • A survey of our Top 200 Advertisers showed the majority (56%) are mobile • Only 52% of the Advertisers with mobile websites implement tracking 22
  • 23. TRACKING THREAT OPPORTUNITY COST OF DOING MOBILE POORLY The destruction of value when advertisers fail to: • Embrace mobile thus giving users a bad user experience or • Track it correctly effectively stealing traffic from their partners Loss in Publisher commissions in August: 128k EUR Estimated loss of commissions in 2012: 1.7 Million EUR Revenue not attributed to the correct channel: 23 Million EUR
  • 24. HOW NOT TO DO MOBILE AKA THE OPPORTUNITY COST OF ADVERTISERS FOR DOING MOBILE POORLY eCommerce ≠ mCommerce o Making your m-commerce site the little version of e-commerce o Assuming a mobile user is the same as desktop user o Repurposing your e-commerce creatives for mobile Mobile Basics o ‘Wait and see’ how mobile plays itself out o Place additional barriers during a mobile transaction o Mobile websites vs Apps Poor Metrics & KPIs o Failing to recognize/realize your mobile traffic sources o Not embracing social and local with your mobile solution
  • 25. TIPS FOR PUBLISHERS Knowledge o Understand what the advertiser means when they have a mobile offer. o Be mindful of user base and their devices o Mobile loves local and social Technology o Create mobile optimized landing pages o Responsive web design give superior mobile experiences across all devices o Primary source of mobile innovation is on the publisher side. Embrace new mobile technologies: HTML5, CSS3, apps, m-commerce … 25
  • 26. THANK YOU Till Goehre Chris Loonan Senior Director Product & Innovation Director of the Mobile/Social Incubator Till.Goehre@zanox.com Christopher.Loonan@zanox.com 26

Editor's Notes

  1. mobile is not phonemobile isthenew PC
  2. Unless Android increases the revenue growth (as compared to iPad) even further, it will not surpass iPad. Even exponential growth will not make the predicted revenue curves cross in the future. iPad grew revenue during the last 3 months as compared to the three months before by 29%, Android “only” by 19%.
  3. Do we know why Financial Services is now #1:I wouldarguethatfor Financial Services the same holdstrueasforthesmall countries – growthfrom a lowbasis. Retail generates still byfarthemostrevenue but on a zanoxlevel was overtakenby Financial Services withregardstogrowth.Examplesfor Financial Services growthBenelux (+977%)Poland (+360%)Spain (+565%)
  4. Wait even longer before entering the mobile spaceHave a mobile website but not recognize/realize your traffic sourcesEven worse, intentionally divert traffic so you don’t pay publishersCreate an app when don’t have a large, loyal customers basePlace additional barriers during a mobile transactionMaking your m-commerce site the little version of e-commerce Assuming a mobile user is the same as desktop userNot embracing social and local with your mobile solutionRepurposing your e-commerce creatives for mobile
  5. Knowledge of your userbase and the devices they use to browse your siteCreate mobile optimized landing pagesMobile innovation will come from the publisher side. Embrace new mobile technologies. HTML5 & CSS3, apps & offerwalls and m-commerce Understand what the advertiser means when they have a mobile offer. For example do they track traffic from mobile web to app or only app to app?Does your site support rich media? Expandable banners?Everyone has a difference definition of performanceThink local and social for your mobile sitesWeb responsive cross devices solution for mobile screens : Iphone, Ipad, Android…