1. DILLI BABU G .B
CONTACT No: - 0552612578
EMAIL ID: - gbdillibabu@yahoo.co.in
AL Quasis, DUBAI, UAE.
PROFILE SUMMARY
• Extensively worked on Retail Store operations, maintaining the Sales reports, maintaining
the Profit and Loss account of the Store, Customer Relationship Management and Employee Supervision.
• Genuine Talent in Building trust Relationships, Result-oriented & self-motivated professional
• Excellent communication and interpersonal skills. Clear understanding of business and team player skills. Can
communicate across all age groups and levels of organization.
• Proven ability in team building, customer care & service, Rapport building and keeping Personal Relationship with
regular and corporate customers
WORK EXPERIENCE
BROTHER GAS B&D .LLC (AL GHURAIR GROUP) OPERATIONS COORDINATOR- Dubai
2013-July – Till date
• Assist Managers in day-to-day coordination and management of business operational activities
• Monitor, control and manage business operations to meet customer expectations and company goals.
• Liaise between customer and management to ensure smooth operations delivery.
• Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
• Ensure compliance with company standards and procedures.
Build and maintain strong customer relationship through regular meetings and communications.
• Evaluate current operational performance and provide strategic plan for improvements.
• Provide direction and guidance to internal teams to achieve performance targets.
• Identify problems in operations process and resolve them in quickly and timely manner.
• Follow standard operating procedures for efficient business operations.
• Maintain clear and accurate operations documents/procedures for reference purposes
MOTHER DAIRY FRUIT & VEGETABLE LTD. (GOVT OF INDIA) Cluster In charge-Sales & Marketing Operations
2013Jan -2013 June
• Formulating strategic plans and delivery for annual sales plan month on month with an aim to build business in
the market.
• Evaluated market & maximized performance through direct corporate and retail selling.
• Coordinating and conducting promotional activities like make over, facial and demo activities for additional sales
and awareness.
• Consistently conducted market surveys, to analyze market competition.
• Maintained a strong inter-personal relationship with the decision makers for large corporate, which helped
maintain the loyalty levels for the brand.
• Efficiently identified the clients’ requirements and suggested customized solutions for multi-point access.
• Ensuring compliances of organizational ethics as a statutory requirement.
• Rationalization of Inventory, which helps to increase the gross margin returns.
• Controlling Pilferage.
• Visual Merchandising.
• Understood Auto Replenishment System, Receiving process and Cashiering.

2. DOMINO’S PIZZA SENIOR ASSISTANT MANAGER OPERATIONS
2009Aug -2013 Dec
• Handling customers queries and concerns
• Taking orders
• Keeping PR with regular and corporate customers
• Developing customer loyalty, by making them involved with the brand through various activities
• Checking for the stock on the basis and indenting on the basis of the stores requirements
• Checking the food cost is as per the budgets given by the company
• Maintaining the Sales reports, Food cost reports, P&L account of the company
• Responsible for coordinating all training and development programs in the area in coordination with the
training manager
• Responsible in developing the managerial team and training them to meet their job requirements.
INTERNSHIP LeMERIDIEN- Bangalore
2007Dec -2008 May
• Formulating strategic plans and delivery for annual sales plan month on month with an aim to build business in
the market.
• Evaluated market & maximized performance through direct corporate and retail selling.
• Coordinating and conducting promotional activities like make over, facial and demo activities for additional sales
and awareness.
• Consistently conducted market surveys, to analyze market competition.
• Maintained a strong inter-personal relationship with the decision makers for large corporate, which helped
maintain the loyalty levels for the brand.
EDUCATION
Qualification : BHM (Bachelor of Hotel Management).
Institute : GARDEN CITY COLLEGE, BANGALORE.
Year of Graduation : JUNE 2009.
Grade : 72%.
Qualification : Intermediate (PLUS 2)
Institute : Vivekananda educational academy
Year of Graduation : April 2011
Grade : 75%.
COMPUTER SKILLS
• MS Office and Excel Applications, Power Point Software Applications,
• World Wide Web, Email, Internet, Software Applications
• Functional ERP Skills
• SAP Sales and Distribution

3. PERSONAL DETAILS
Date of Birth : July20, 1988
Languages Known : English, Hindi, Telugu, Kannada and Tamil
Contact Address : AL Quasis, Dubai UAE.
Nationality: - : Indian.
I hereby state that the above mentioned information is true in all aspects.
Yours Sincerely
DILLI BABU.G.B