© 2020 2BalanceU
ForbesOste.com
Digital Wellbeing and the
Future of Work
Leading from mastery of our digital self
Dr. Heidi Forbes Öste
@ForbesOste
Winter Session 2020
January 7, 2020
Digital Wellbeing
© 2020 2BalanceU
@ForbesOste
INDIVIDUAL
Building boundaries and
less toxic relationship with
technology
SYSTEM
Creating protocols
and policies to enforce
compliance for ethical
use of behavioral
science and
technology.
ORGANIZATION
Designing products
and eco-systems that
support human
wellbeing.
Technology
should
ENHANCE the
human
experience, not
become it
Digital Wellbeing
© 2020 2BalanceU
@ForbesOste
Awareness
© 2020 2BalanceU
@ForbesOste
Humans are complex
The anomaly
is the norm.
@ForbesOste
© 2020 2BalanceU
@ForbesOste
• Fear/anxiety based interaction
• Proclaimed “Luddites”
• WiFi used on phone or cable, no
control of connection
• feeling of dependency on “techy
people” to fix
• often driven by privacy, safety,
health (EMF) concerns
Digital Averse
© 2020 2BalanceU
@ForbesOste
• Insist on minimalist approach to
technology and social media use
• Limit reach to audience that needs and
want to hear from you
• Limit access both in speed and
content to relevant information as it is
released just in time that can improve
your contents’ relevancy
• Feeling lost and behind
Digital Resistant
© 2020 2BalanceU
@ForbesOste
• Trying new tools with hesitation.
• Willing to try that which is proven
and easy to adopt to.
• Needs some hand holding and
assistance
• A lot of time dedicated to learning
and trying to understand
Digital Cautious
© 2020 2BalanceU
@ForbesOste
• Established clear benefits of
where tech can enhance
relationships and business.
• Builds in boundaries and
guidelines for personal usage to
avoid overload.
• Delegates that which does not
require personal attention leaving
room for new ideas, innovation,
building relationships and
growing business both online and
off.
Digital Balance
© 2020 2BalanceU
@ForbesOste
• Similar to Digital Cautious, but
more exploratory.
• Collects tools and takes deep dive
into learning them resulting in
loss of focus on high value
actions and relationships.
• Desire to maximize benefits of
digital tools but unclear on how to
manage.
Digital Curious
© 2020 2BalanceU
@ForbesOste
• Jumps at any new technology that
to “solve” current problem at
hand.
• Leaving little time for actually
building a competency with the
tool and distracting from HIGH
VALUE ACTIONS and
relationships.
• Early adopter of anything new and
shiny in the digital landscape,
resulting in a large portion of both
time and money resources wasted
on digital consumption.
Digital Hoarder
© 2020 2BalanceU
@ForbesOste
• Digital addict are the ones that
drive statistics on smartphone
viewing.
• They cannot be without their
devices and are constantly
checking them for updates.
• Driven by the need for the
Dopamine rush of a new “Like” or
share.
• Usage is detrimental to their
relationships and business growth
as well as their personal
wellbeing.
Digital Addict
© 2020 2BalanceU
@ForbesOste
Social Optimisation
Building and Maintaining
MUTUALLY
Beneficial and Effective
Relationships
© 2020 2BalanceU
@ForbesOste
Social Optimisation
The Future
© 2020 2BalanceU
@ForbesOste
THIS is the future
Breathe
© 2020 2BalanceU
@ForbesOste
Listen
© 2020 2BalanceU
@ForbesOste
Reconnect
© 2020 2BalanceU
@ForbesOste
Share
© 2020 2BalanceU
@ForbesOste
Delegate
© 2020 2BalanceU
@ForbesOste
Practice Gratitude
© 2020 2BalanceU
@ForbesOste
Systems
© 2020 2BalanceU
@ForbesOste
Reduce Noise
© 2020 2BalanceU
@ForbesOste
No Regrets
© 2020 2BalanceU
@ForbesOste
Refresh
© 2020 2BalanceU
@ForbesOste
Reboot
© 2020 2BalanceU
@ForbesOste
Join the conversation
© 2020 2BalanceU
@ForbesOste

Digital Wellbeing and the Future of Work

  • 1.
    © 2020 2BalanceU ForbesOste.com DigitalWellbeing and the Future of Work Leading from mastery of our digital self Dr. Heidi Forbes Öste @ForbesOste Winter Session 2020 January 7, 2020
  • 2.
    Digital Wellbeing © 20202BalanceU @ForbesOste INDIVIDUAL Building boundaries and less toxic relationship with technology SYSTEM Creating protocols and policies to enforce compliance for ethical use of behavioral science and technology. ORGANIZATION Designing products and eco-systems that support human wellbeing.
  • 3.
    Technology should ENHANCE the human experience, not becomeit Digital Wellbeing © 2020 2BalanceU @ForbesOste
  • 4.
  • 5.
    Humans are complex Theanomaly is the norm. @ForbesOste © 2020 2BalanceU @ForbesOste
  • 6.
    • Fear/anxiety basedinteraction • Proclaimed “Luddites” • WiFi used on phone or cable, no control of connection • feeling of dependency on “techy people” to fix • often driven by privacy, safety, health (EMF) concerns Digital Averse © 2020 2BalanceU @ForbesOste
  • 7.
    • Insist onminimalist approach to technology and social media use • Limit reach to audience that needs and want to hear from you • Limit access both in speed and content to relevant information as it is released just in time that can improve your contents’ relevancy • Feeling lost and behind Digital Resistant © 2020 2BalanceU @ForbesOste
  • 8.
    • Trying newtools with hesitation. • Willing to try that which is proven and easy to adopt to. • Needs some hand holding and assistance • A lot of time dedicated to learning and trying to understand Digital Cautious © 2020 2BalanceU @ForbesOste
  • 9.
    • Established clearbenefits of where tech can enhance relationships and business. • Builds in boundaries and guidelines for personal usage to avoid overload. • Delegates that which does not require personal attention leaving room for new ideas, innovation, building relationships and growing business both online and off. Digital Balance © 2020 2BalanceU @ForbesOste
  • 10.
    • Similar toDigital Cautious, but more exploratory. • Collects tools and takes deep dive into learning them resulting in loss of focus on high value actions and relationships. • Desire to maximize benefits of digital tools but unclear on how to manage. Digital Curious © 2020 2BalanceU @ForbesOste
  • 11.
    • Jumps atany new technology that to “solve” current problem at hand. • Leaving little time for actually building a competency with the tool and distracting from HIGH VALUE ACTIONS and relationships. • Early adopter of anything new and shiny in the digital landscape, resulting in a large portion of both time and money resources wasted on digital consumption. Digital Hoarder © 2020 2BalanceU @ForbesOste
  • 12.
    • Digital addictare the ones that drive statistics on smartphone viewing. • They cannot be without their devices and are constantly checking them for updates. • Driven by the need for the Dopamine rush of a new “Like” or share. • Usage is detrimental to their relationships and business growth as well as their personal wellbeing. Digital Addict © 2020 2BalanceU @ForbesOste
  • 13.
    Social Optimisation Building andMaintaining MUTUALLY Beneficial and Effective Relationships © 2020 2BalanceU @ForbesOste
  • 14.
  • 15.
    The Future © 20202BalanceU @ForbesOste
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
    Practice Gratitude © 20202BalanceU @ForbesOste
  • 23.
  • 24.
    Reduce Noise © 20202BalanceU @ForbesOste
  • 25.
    No Regrets © 20202BalanceU @ForbesOste
  • 26.
  • 27.
  • 28.
    Join the conversation ©2020 2BalanceU @ForbesOste

Editor's Notes

  • #6 I won’t be going into them in great detail today, but you can learn more about the Digital Self profiles and the different ways that profiles relate to technology and how it impacts their businesses and relationships. I will be giving you information on how to download a free copy Digital Self Mastery at the end of this presentation.
  • #7 BEFORE engage with tech: phone, remote, device of any kind…BREATHE deeply with SMILE on face, think about POSITIVE OUTCOME from successful interaction with device PACED ENTRY , keep it simple on all levels to develop comfort with presence of tech for easy win. Have someone help set up Facetime, WhatsApp for video call with loved one far away MENTOR-MENTEE talk through challenges and share experience of learning together from shared perspectives
  • #8 When experiencing FOMO from virtual or F2F experience, self awareness of intent of sender ”Weather is here, wish you were beautiful” v “Weather is beautiful, which you were here” CODING system to avoid overload or loss of location with so many overlapping categories (taxonomy) NOTIIFICATIONS management, turn all off and then add as needed (ask for help from someone who is other side of spectrum, create a challenge for them too) SPRING CLEANING
  • #9 PHUB-Free dinners CRITICAL THINKING hat, fact check to avoid triggers
  • #10 LAGOM
  • #11 MAP Tech ecosystem Attention to High Value Actions: List, ID Low value actions, ID trusted source to delegate to, Map HVA to tech-ecosystem to be sure covered
  • #12 Just because you can, doesn’t mean you should. Simplicity and limits, setting boundaries
  • #13 Overuse versus addict Get help Blue Blocker glasses Docking station to create hard boundaries Alarm clock Gratitude practice (one tech, one analog)
  • #17 Are you launching new tech-based products and/or services, or delivery your programs and services using technology? If so, you need to consider Digital Wellbeing and Ethics as part of your strategy. Are you creating the problem or the solution? Are you losing customers, investors, market share because of it? What could you do better?