Exploring digital wellbeing
Alicja Shah, senior co-design manager, Jisc
Heather Price, senior co-design manager, Jisc
Digital wellbeing workshop
#digitalwellbeing2
Aims
• To share our new definition of
digital wellbeing and present the
findings of our study
• Reflecting on support your
organisation is providing to
students and staff
What is digital wellbeing?
#digitalwellbeing3
Establishing a common vocabulary
4 digitalwellbeingdigitalwellbeing
Reconsidering definitions
Avoiding a simplistic way of describing digital wellbeing
digitalwellbeing5
Digital wellbeing as a concept
digitalwellbeing6
Breaking it down
Digital wellbeing is a complex concept that can be viewed from a variety of
perspectives, and has several aspects within a range of contexts
Perspectives
• Individual
• Organisational
• Community
• National
• Global
Aspects
• Emotional
• Social
• Physical
• Mental
Contexts
• Community
• Personal
• Work
• Learning
Digital wellbeing as a concept
digitalwellbeing7
Breaking it down
Digital wellbeing is a complex concept that can be viewed from a variety of
perspectives, and has several aspects within a range of contexts
Perspectives
• Individual
• Organisational
• Community
• National
• Global
Aspects
• Emotional
• Social
• Physical
• Mental
Contexts
• Community
• Personal
• Work
• Learning
An holistic view of digital
wellbeing - definition
digitalwellbeing8
Digital wellbeing considers the impact of
technologies and digital services on people’s
mental, physical and emotional health.
We can view this from an individual perspective in
personal, learning or work contexts. This means
understanding and identifying the positive and
negative impacts of engaging with digital activities
and being aware of ways to manage and control
these to improve wellbeing.
Individual examples
Managing digital workload
Safe and appropriate
use/interaction with digital
systems, services and content
Engaging mindfully to avoid
digital distraction and overload
Being confident and capable of
choosing the most appropriate
technologies for each task
Making sure digital activities
do not negatively impact
on physical or mental health
An holistic view of digital
wellbeing - definition
digitalwellbeing9
We can also view digital wellbeing from a broader
societal or organisational perspective where
service providers need to recognise and take
responsibility for ensuring that digital systems,
services or content are well managed, supported,
accessible and equitable. They also need to
empower and build capability in their staff, service
users and partners to engage with these in a way
that supports and or improves their wellbeing
Institutional examples
Recognising and acknowledging
the impact on users
Generating an organisational
culture that supports and
enhances digital
Gathering feedback from
staff and students about
their digital wellbeing
Making appropriate adjustments
Providing support and guidance
Different perspectives
Various windows on digital wellbeing
digitalwellbeing10
Digital wellbeing: Individual perspective
digitalwellbeing11
My own
awareness
and capacity
to change my
digital
practices
Positive
impacts of
technologies
on my
wellbeing
How
technologies
can improve
digital
wellbeing
Negative
impacts of
technologies
on my
wellbeing
Digital wellbeing: Organisational perspective
digitalwellbeing12
Enabling
people to
change their
digital
practices
Positive
impacts of
technologies,
content and
services we
provide
How we can
support digital
wellbeing
Negative
impacts of
technologies,
content and
services we
provide
Digital wellbeing: Societal perspective:
community, national & global
digitalwellbeing13
Providing
opportunities
and support
for digital
participation
Establish
controls to
make sure
digital services
are safe and
equitable
Fulfilling basic
human needs
to support
digital
participation
Allowing
personal
freedom of
choice and
accessibility
Basic human
rights to food,
water and
shelter
Inclusive
education
opportunities
Safe
technological
environment
Effective legal
frameworks
Inclusive
policies and
systems
Appropriate
guidance and
support
Responsive
services
My own
awareness
and capacity
to change my
digital
practices
Positive
impacts of
technology on
my wellbeing
How
technologies
can improve
digital
wellbeing
Negative
impacts of
technologies
on my
wellbeing
Bringing it all
together
Environmental,
economic and societal
conditions needed to
support individuals in
maintaining positive
digital wellbeing
digitalwellbeing14
digitalwellbeing15
Emotional wellbeing
•Resilience and coping
•Self worth
•Self care
•Maintaining balance
•Reaching potential
•Managing feelings
Physical health
•Musculoskeletal health
•Sufficient sleep
•Long term physical
impairment or disability
•Temporary physical
limitations
Social wellbeing
•Maintaining
relationships
•Caring for others
•Safe interactions
•Full participation with
family, friends and
wider communities
•Preventing
isolation
Mental health
• Cognitive function
• Mental illness
• Mental health
problems
Different aspects of
health and wellbeing
16
Mental wellbeing
POSITIVE IMPACT
• Finding sources of
support and help
• Connecting with others
experiencing same issues
NEGATIVE IMPACT
• Emphasising one’s
differences
Emotional wellbeing
POSITIVE IMPACT
• Creating a sense of
belonging
• Helping people to reach
their potential (through
learning opportunities or
making connections)
• Providing opportunities
for creativity
NEGATIVE IMPACT
• Encouraging addictive
behaviours
• Compromising online safety
• Promoting feelings of low
self worth
Social wellbeing
POSITIVE IMPACT
• Preventing isolation
• Connecting with others
(family friends,communities)
• Enabling participation
(as a citizen or community
member)
• Supporting others
• Collaborating with others
• Sharing content with others
NEGATIVE IMPACT
• Experiencing or engaging in
cyberbullying
• Being a victim of crime
(eg stalking, grooming)
Physical wellbeing
POSITIVE IMPACT
• Using fitness apps
• Monitoring health
• Assistive technologies
for physical conditions
(temporary or permanent)
NEGATIVE IMPACT
• Impact on muscular and
skeletal health
• Impact on sleep patterns
Potential impacts of digital tools and practices/activities
Different contexts
Various lenses on digital wellbeing
digitalwellbeing17
digitalwellbeing18
Digital social wellbeing
Digital personal wellbeing
Digital learning wellbeing
Digital work wellbeing
Activity
19
Choose two environments:
• Digital social
• Digital personal
• Digital learning
• Digital work
Think of examples where there can be
potential positive or negative impacts
(or behaviours) on an individual.
Digital social wellbeing
digitalwellbeing20
Potential positives and negatives
Digital social wellbeing positives
Digital social wellbeing negatives
• Preventing isolation
• Building and maintaining relationships
• Reducing loneliness
• Full participation and connection with family,
friends and wider communities
• Increased opportunities for inclusion – eg
disabled people
• Cyberbullying
• Online grooming – sex, radicalisation
• Exclusion – accessibility – eg older people,
poverty
Digital personal wellbeing
digitalwellbeing21
Potential positives and negatives
Digital personal wellbeing positives
Digital personal wellbeing negatives
• creating a positive identity
• building self worth
• enjoyment – eg games, fun interactions,
music
• convenience/time saving – eg shopping
• access to new ideas/inspiration
• tools for physical health
• negative comparison with others
• addictive online behaviours – eg gambling,
porn, checking devices
• passive consumption
• access to illegal activities/materials
• personal data breaches
• lack of access – being left behind
• lack of sleep
• impact on physical health eg eye strain,
posture, lack of exercise
Digital learning wellbeing
digitalwellbeing22
Potential positives and negatives
Digital learning wellbeing positives
Digital learning wellbeing negatives
• alternative ways to learn
• online collaborative learning opportunities
• engaging learning activities
• practice techs for employment
• learn techs for new careers/career change
• increased access to learning
• more engaging assessment and feedback
• lack of digital learning skills
• digital overload
• negative impact of compulsory online
collaboration
• time learning new technologies not the
subject
• inappropriate use of technologies
• lack of choice (eg told which technologies to
use
Digital work wellbeing
digitalwellbeing23
Potential positives and negatives
Digital learning wellbeing positives
Digital learning wellbeing negatives
• improved communication
• global collaboration
• flexibworkle working
• tools to manage workload
• tools to make things easier
• creating positive online professional identity
• links to other professionals/subject networks
• digital overload
• always on (24 hour access)
• changes to job roles/activities
• automation of tasks – redundancy
• poor ergonomics
Digital wellbeing in educational institutions
Wellbeing of staff and students
digitalwellbeing24
My own
awareness
and capacity
to change my
digital
practices
Positive
impacts of
technology on
my wellbeing
How
technologies
can improve
digital
wellbeing
Negative
impacts of
technologies
on my
wellbeing
Inclusive and
responsive
services
Inclusive
and
accessible
systems
Safe
environments
Duty of care
to staff and
students
Ethical and legal
responsibilities
Understands
impact of
digital on
wellbeing
Appropriate
guidance and
support
Inclusive
policies and
strategies
#digitalwellbeing
Supporting digital
wellbeing of staff
and students in an
educational
institution
The environment and
conditions an
institution needs to
provide to ensure
digital wellbeing of
staff and students.
Activity
26
• Think about your organisation.
• What does it to do help support
the digital wellbeing of staff and
students?
• Working in groups annotate the
diagram with your examples.
Activity
27
• Think about your own digital
wellbeing.
• Share your tips on looking after
your own digital wellbeing with
your group.
• As a group choose your three
favourite tips and add them to your
tree using your flower post-its!
Individual practices around digital wellbeing
Join our mailing list:
www.jiscmail.ac.uk/JISC-DIGITALWELLBEING
Follow our blog:
https://digitalcapability.jiscinvolve.org
Twitter: #digitalwellbeing
Jisc Developing mental health and wellbeing technologies and analytics
R&D project:
https://www.jisc.ac.uk/rd/projects/developing-mental-health-and-wellbeing-
technologies-and-analytics
Get in
touch…
Except where otherwise noted,
this work is licensed under CC-BY
digitalcapability@jisc.ac.uk
digitalwellbeing29

Exploring digital well-being

  • 1.
    Exploring digital wellbeing AlicjaShah, senior co-design manager, Jisc Heather Price, senior co-design manager, Jisc
  • 2.
    Digital wellbeing workshop #digitalwellbeing2 Aims •To share our new definition of digital wellbeing and present the findings of our study • Reflecting on support your organisation is providing to students and staff
  • 3.
    What is digitalwellbeing? #digitalwellbeing3
  • 4.
    Establishing a commonvocabulary 4 digitalwellbeingdigitalwellbeing
  • 5.
    Reconsidering definitions Avoiding asimplistic way of describing digital wellbeing digitalwellbeing5
  • 6.
    Digital wellbeing asa concept digitalwellbeing6 Breaking it down Digital wellbeing is a complex concept that can be viewed from a variety of perspectives, and has several aspects within a range of contexts Perspectives • Individual • Organisational • Community • National • Global Aspects • Emotional • Social • Physical • Mental Contexts • Community • Personal • Work • Learning
  • 7.
    Digital wellbeing asa concept digitalwellbeing7 Breaking it down Digital wellbeing is a complex concept that can be viewed from a variety of perspectives, and has several aspects within a range of contexts Perspectives • Individual • Organisational • Community • National • Global Aspects • Emotional • Social • Physical • Mental Contexts • Community • Personal • Work • Learning
  • 8.
    An holistic viewof digital wellbeing - definition digitalwellbeing8 Digital wellbeing considers the impact of technologies and digital services on people’s mental, physical and emotional health. We can view this from an individual perspective in personal, learning or work contexts. This means understanding and identifying the positive and negative impacts of engaging with digital activities and being aware of ways to manage and control these to improve wellbeing. Individual examples Managing digital workload Safe and appropriate use/interaction with digital systems, services and content Engaging mindfully to avoid digital distraction and overload Being confident and capable of choosing the most appropriate technologies for each task Making sure digital activities do not negatively impact on physical or mental health
  • 9.
    An holistic viewof digital wellbeing - definition digitalwellbeing9 We can also view digital wellbeing from a broader societal or organisational perspective where service providers need to recognise and take responsibility for ensuring that digital systems, services or content are well managed, supported, accessible and equitable. They also need to empower and build capability in their staff, service users and partners to engage with these in a way that supports and or improves their wellbeing Institutional examples Recognising and acknowledging the impact on users Generating an organisational culture that supports and enhances digital Gathering feedback from staff and students about their digital wellbeing Making appropriate adjustments Providing support and guidance
  • 10.
    Different perspectives Various windowson digital wellbeing digitalwellbeing10
  • 11.
    Digital wellbeing: Individualperspective digitalwellbeing11 My own awareness and capacity to change my digital practices Positive impacts of technologies on my wellbeing How technologies can improve digital wellbeing Negative impacts of technologies on my wellbeing
  • 12.
    Digital wellbeing: Organisationalperspective digitalwellbeing12 Enabling people to change their digital practices Positive impacts of technologies, content and services we provide How we can support digital wellbeing Negative impacts of technologies, content and services we provide
  • 13.
    Digital wellbeing: Societalperspective: community, national & global digitalwellbeing13 Providing opportunities and support for digital participation Establish controls to make sure digital services are safe and equitable Fulfilling basic human needs to support digital participation Allowing personal freedom of choice and accessibility
  • 14.
    Basic human rights tofood, water and shelter Inclusive education opportunities Safe technological environment Effective legal frameworks Inclusive policies and systems Appropriate guidance and support Responsive services My own awareness and capacity to change my digital practices Positive impacts of technology on my wellbeing How technologies can improve digital wellbeing Negative impacts of technologies on my wellbeing Bringing it all together Environmental, economic and societal conditions needed to support individuals in maintaining positive digital wellbeing digitalwellbeing14
  • 15.
    digitalwellbeing15 Emotional wellbeing •Resilience andcoping •Self worth •Self care •Maintaining balance •Reaching potential •Managing feelings Physical health •Musculoskeletal health •Sufficient sleep •Long term physical impairment or disability •Temporary physical limitations Social wellbeing •Maintaining relationships •Caring for others •Safe interactions •Full participation with family, friends and wider communities •Preventing isolation Mental health • Cognitive function • Mental illness • Mental health problems Different aspects of health and wellbeing
  • 16.
    16 Mental wellbeing POSITIVE IMPACT •Finding sources of support and help • Connecting with others experiencing same issues NEGATIVE IMPACT • Emphasising one’s differences Emotional wellbeing POSITIVE IMPACT • Creating a sense of belonging • Helping people to reach their potential (through learning opportunities or making connections) • Providing opportunities for creativity NEGATIVE IMPACT • Encouraging addictive behaviours • Compromising online safety • Promoting feelings of low self worth Social wellbeing POSITIVE IMPACT • Preventing isolation • Connecting with others (family friends,communities) • Enabling participation (as a citizen or community member) • Supporting others • Collaborating with others • Sharing content with others NEGATIVE IMPACT • Experiencing or engaging in cyberbullying • Being a victim of crime (eg stalking, grooming) Physical wellbeing POSITIVE IMPACT • Using fitness apps • Monitoring health • Assistive technologies for physical conditions (temporary or permanent) NEGATIVE IMPACT • Impact on muscular and skeletal health • Impact on sleep patterns Potential impacts of digital tools and practices/activities
  • 17.
    Different contexts Various lenseson digital wellbeing digitalwellbeing17
  • 18.
    digitalwellbeing18 Digital social wellbeing Digitalpersonal wellbeing Digital learning wellbeing Digital work wellbeing
  • 19.
    Activity 19 Choose two environments: •Digital social • Digital personal • Digital learning • Digital work Think of examples where there can be potential positive or negative impacts (or behaviours) on an individual.
  • 20.
    Digital social wellbeing digitalwellbeing20 Potentialpositives and negatives Digital social wellbeing positives Digital social wellbeing negatives • Preventing isolation • Building and maintaining relationships • Reducing loneliness • Full participation and connection with family, friends and wider communities • Increased opportunities for inclusion – eg disabled people • Cyberbullying • Online grooming – sex, radicalisation • Exclusion – accessibility – eg older people, poverty
  • 21.
    Digital personal wellbeing digitalwellbeing21 Potentialpositives and negatives Digital personal wellbeing positives Digital personal wellbeing negatives • creating a positive identity • building self worth • enjoyment – eg games, fun interactions, music • convenience/time saving – eg shopping • access to new ideas/inspiration • tools for physical health • negative comparison with others • addictive online behaviours – eg gambling, porn, checking devices • passive consumption • access to illegal activities/materials • personal data breaches • lack of access – being left behind • lack of sleep • impact on physical health eg eye strain, posture, lack of exercise
  • 22.
    Digital learning wellbeing digitalwellbeing22 Potentialpositives and negatives Digital learning wellbeing positives Digital learning wellbeing negatives • alternative ways to learn • online collaborative learning opportunities • engaging learning activities • practice techs for employment • learn techs for new careers/career change • increased access to learning • more engaging assessment and feedback • lack of digital learning skills • digital overload • negative impact of compulsory online collaboration • time learning new technologies not the subject • inappropriate use of technologies • lack of choice (eg told which technologies to use
  • 23.
    Digital work wellbeing digitalwellbeing23 Potentialpositives and negatives Digital learning wellbeing positives Digital learning wellbeing negatives • improved communication • global collaboration • flexibworkle working • tools to manage workload • tools to make things easier • creating positive online professional identity • links to other professionals/subject networks • digital overload • always on (24 hour access) • changes to job roles/activities • automation of tasks – redundancy • poor ergonomics
  • 24.
    Digital wellbeing ineducational institutions Wellbeing of staff and students digitalwellbeing24
  • 25.
    My own awareness and capacity tochange my digital practices Positive impacts of technology on my wellbeing How technologies can improve digital wellbeing Negative impacts of technologies on my wellbeing Inclusive and responsive services Inclusive and accessible systems Safe environments Duty of care to staff and students Ethical and legal responsibilities Understands impact of digital on wellbeing Appropriate guidance and support Inclusive policies and strategies #digitalwellbeing Supporting digital wellbeing of staff and students in an educational institution The environment and conditions an institution needs to provide to ensure digital wellbeing of staff and students.
  • 26.
    Activity 26 • Think aboutyour organisation. • What does it to do help support the digital wellbeing of staff and students? • Working in groups annotate the diagram with your examples.
  • 27.
    Activity 27 • Think aboutyour own digital wellbeing. • Share your tips on looking after your own digital wellbeing with your group. • As a group choose your three favourite tips and add them to your tree using your flower post-its! Individual practices around digital wellbeing
  • 28.
    Join our mailinglist: www.jiscmail.ac.uk/JISC-DIGITALWELLBEING Follow our blog: https://digitalcapability.jiscinvolve.org Twitter: #digitalwellbeing Jisc Developing mental health and wellbeing technologies and analytics R&D project: https://www.jisc.ac.uk/rd/projects/developing-mental-health-and-wellbeing- technologies-and-analytics
  • 29.
    Get in touch… Except whereotherwise noted, this work is licensed under CC-BY digitalcapability@jisc.ac.uk digitalwellbeing29