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The Art of Social Strategy 2011© Heidi Forbes Öste, 2BalanceU AB Don’t Waste Your Time on Social Media Presented by Heidi Forbes ÖsteGlobal Social Strategist@forbesoste   #SocialStrategy At WIN Conference, Rome 2011
relating to SOCIETY:  relating to human society and how it is organized relating to interaction of PEOPLE:  relating to the way in which people in groups behave and interact living in a COMMUNITY:  living or preferring to live as part of a community rather than alone offering opportunity for INTERACTION:  allowing people to meet and interact with others in a friendly way relating to human WELFARE:  relating to human welfare and the organized welfare services that a community provides SO·CIAL [ SṒSHƏL ]  2011 © Heidi Forbes Öste, 2BalanceU AB
B2B and B2C 			P2P Business Strategy + 			Social Optimization + 		Social StrategySocial Tools Traditional Leadership		Engaged Authentic 					Leadership Social Tools WHAT IS SOCIAL STRATEGY? 2011 © Heidi Forbes Öste, 2BalanceU AB
Developing and maintaining MUTUALLY beneficial and effective relationships WHAT IS SOCIAL OPTIMIZATION? 2011 © Heidi Forbes Öste, 2BalanceU AB
Strategy Revisted 2011 © Heidi Forbes Öste, 2BalanceU AB Slide 5 Copyright © 2BalanceU AB. All rights reserved.
Culture Authenticity Trust Engagement Transparency Policy 2011 © Heidi Forbes Öste, 2BalanceU AB Slide 6 Copyright © 2BalanceU AB. All rights reserved.
YOUR NETWORK 2011 © Heidi Forbes Öste, 2BalanceU AB
YOUR FUTURE 2011 © Heidi Forbes Öste, 2BalanceU AB
YOUR STORY WITH CLARITY & CONTEXT 2011 © Heidi Forbes Öste, 2BalanceU AB
CLARITY clarity [ˈklærɪtɪ] : free from obscurity and easy to understand; the comprehensibility of clear expression 2011 © Heidi Forbes Öste, 2BalanceU AB
CONTEXT Context [ˈkɒntɛkst] : frame of reference, relation, connection, determine relevance 2011 © Heidi Forbes Öste, 2BalanceU AB
com·mu·ni·ty [kəˈmyunɪti ] of practice: a group of people who share an interest, a craft, and/or a profession. COMMUNITY 2011 © Heidi Forbes Öste, 2BalanceU AB
co·op·er·ate  [kəʊˈɒpəˌreɪt] : To work or act together toward a common end or purpose. COOPERATE 2011 © Heidi Forbes Öste, 2BalanceU AB
Reconnecting:Creating mutual value in your Connections 2011 © Heidi Forbes Öste, 2BalanceU AB
THE RULES: ENGAGE AUTHENTICALLY & ADD VALUE 2011 © Heidi Forbes Öste, 2BalanceU AB
Social Business Ecosystem 2011 © Heidi Forbes Öste, 2BalanceU AB
Social Media Revolution 2011 2011 © Heidi Forbes Öste, 2BalanceU AB
WHAT IS SOCIAL MEDIA? “Social Media is the democratization of information, transforming people from content readers into publishers. It is the shift from a broadcast mechanism, one-to-many, to a many-to-many model, rooted in conversations between authors, people, and peers.” -Brian Solis 2011 © Heidi Forbes Öste, 2BalanceU AB
THE TOOLS: BE DYNAMIC 2011 © Heidi Forbes Öste, 2BalanceU AB
WHERE? User numbers 272,066,000 21,293,830 476,213,935 215,939,400 68,553,666 825,094,396 110,931,700 2,095,006,005 2011 © Heidi Forbes Öste, 2BalanceU AB
HOW? 2011 © Heidi Forbes Öste, 2BalanceU AB
WHERE CHANGES… 4 years 2011 © Heidi Forbes Öste, 2BalanceU AB
HOW CHANGES 2011 © Heidi Forbes Öste, 2BalanceU AB
DETERMINE BASELINE 2011 © Heidi Forbes Öste, 2BalanceU AB
AUTHENTIC LEADERSHIP AND COMMUNITY 2011 © Heidi Forbes Öste, 2BalanceU AB
ESTABLISHING THE PATH 2011 © Heidi Forbes Öste, 2BalanceU AB
ENGAGEMENT: ARE YOU LISTENING? 2011 © Heidi Forbes Öste, 2BalanceU AB
ENGAGEMENT: SHARING IS POWERFUL 2011 © Heidi Forbes Öste, 2BalanceU AB

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The Art of Social Strategy: Don't Waste Your Time on Social Media

  • 1. The Art of Social Strategy 2011© Heidi Forbes Öste, 2BalanceU AB Don’t Waste Your Time on Social Media Presented by Heidi Forbes ÖsteGlobal Social Strategist@forbesoste #SocialStrategy At WIN Conference, Rome 2011
  • 2. relating to SOCIETY:  relating to human society and how it is organized relating to interaction of PEOPLE:  relating to the way in which people in groups behave and interact living in a COMMUNITY:  living or preferring to live as part of a community rather than alone offering opportunity for INTERACTION:  allowing people to meet and interact with others in a friendly way relating to human WELFARE:  relating to human welfare and the organized welfare services that a community provides SO·CIAL [ SṒSHƏL ] 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 3. B2B and B2C P2P Business Strategy + Social Optimization + Social StrategySocial Tools Traditional Leadership Engaged Authentic Leadership Social Tools WHAT IS SOCIAL STRATEGY? 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 4. Developing and maintaining MUTUALLY beneficial and effective relationships WHAT IS SOCIAL OPTIMIZATION? 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 5. Strategy Revisted 2011 © Heidi Forbes Öste, 2BalanceU AB Slide 5 Copyright © 2BalanceU AB. All rights reserved.
  • 6. Culture Authenticity Trust Engagement Transparency Policy 2011 © Heidi Forbes Öste, 2BalanceU AB Slide 6 Copyright © 2BalanceU AB. All rights reserved.
  • 7. YOUR NETWORK 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 8. YOUR FUTURE 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 9. YOUR STORY WITH CLARITY & CONTEXT 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 10. CLARITY clarity [ˈklærɪtɪ] : free from obscurity and easy to understand; the comprehensibility of clear expression 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 11. CONTEXT Context [ˈkɒntɛkst] : frame of reference, relation, connection, determine relevance 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 12. com·mu·ni·ty [kəˈmyunɪti ] of practice: a group of people who share an interest, a craft, and/or a profession. COMMUNITY 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 13. co·op·er·ate  [kəʊˈɒpəˌreɪt] : To work or act together toward a common end or purpose. COOPERATE 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 14. Reconnecting:Creating mutual value in your Connections 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 15. THE RULES: ENGAGE AUTHENTICALLY & ADD VALUE 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 16. Social Business Ecosystem 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 17. Social Media Revolution 2011 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 18. WHAT IS SOCIAL MEDIA? “Social Media is the democratization of information, transforming people from content readers into publishers. It is the shift from a broadcast mechanism, one-to-many, to a many-to-many model, rooted in conversations between authors, people, and peers.” -Brian Solis 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 19. THE TOOLS: BE DYNAMIC 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 20. WHERE? User numbers 272,066,000 21,293,830 476,213,935 215,939,400 68,553,666 825,094,396 110,931,700 2,095,006,005 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 21. HOW? 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 22. WHERE CHANGES… 4 years 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 23. HOW CHANGES 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 24. DETERMINE BASELINE 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 25. AUTHENTIC LEADERSHIP AND COMMUNITY 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 26. ESTABLISHING THE PATH 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 27. ENGAGEMENT: ARE YOU LISTENING? 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 28. ENGAGEMENT: SHARING IS POWERFUL 2011 © Heidi Forbes Öste, 2BalanceU AB
  • 29. Heidi Forbes Öste CEO and Founder heidi@ForbesOste.com Twitter: @ForbesOste http://forbesoste.com The Art of Social Strategy 20+ Years Experience Connecting People and Organizations usingSocial Optimization Strategy. Advising on Social Media and Network Effectiveness

Editor's Notes

  1. Who are We?What do we do?What do we want to do?Are the answers the same in a social-based economy? Do we have clear answers?
  2. Authenticity refers to the truthfulness of origins, attributions, commitments, sincerity, devotion, and intentions.Authenticity  TrustDependability is a value showing the reliability of a person to others because of his/her integrity, truthfulness, and trustfulness, traits that can encourage someone to depend on him/her.Trust is a relationship of reliance. Trust is a prediction of reliance on an action, based on what a party knows about the other party. -Wikipedia
  3. Policies for use and interactionMessages for internal and external useProduct / Service descriptionsTool kitsClient relations
  4. Aligning social strategy with visionAligning social strategy with objectivesVoice for social and sustainability initiativesConnect those with similar interests / networksShare where they are presentEngage youth early
  5. Does social capital share our passion?Identify Ambassadors (internal)Identify Advocates (external)New compentencies / CommunicatorsPrivate v. Professional
  6. Identify Human Capital social roles influencers, advocates, connectors, hackers, followersEmphasize / Support face to face networkingProvide tools and training to empower individualsInvite CollaborationAlign the rules for digital sharing with the organizational rules. Understand where there is added value in sharing
  7. Who is using the tools
  8. Which tools
  9. Which tools is your audience using, this evolves. Your content is key
  10. Don’t make the mistake of trying to become something you are not, a technology provider. Use what is being developed, create partnerships for greater impact and allowing focus on strategy and what you are good at: content and impact.
  11. Anchor must be own, then can link and cross link to create greater awareness
  12. Engage in the conversation and provide channels for advocates to support in the best way they can