The document discusses efforts by Penn Libraries to define and organize digital literacy workshops and services around core "digital fluencies". In 2015, librarians conducted empathy mapping exercises to understand how different groups view digital fluencies. They derived initial fluencies from existing programming and created definitions for Information Literacy, Media Fluency, and other domains. Librarians then gathered feedback on the definitions and identified key concepts to refine the fluencies framework. The goal is to bring order to initiatives, identify gaps, and create a common language for digital literacies.

1. Digital Fluencies
July 9, 2015

2. Today
• Why bother?
• What do we hope to accomplish?
• What have we done & learned so far?
• What do you think?
• What’s next?
https://goo.gl/MkVYVU

3. Current state
It all started by looking at the variety of workshops offered @
Penn Libraries…

4. 2015 Workshops
unique sessions
50+
300+
total sessions
WIC, EC, Collab Classroom,
Kislak, Health Sciences
Does not include special requests, CWP, BIs, etc.

5. Workshops
Canvas Office Hours
Canvas Basics
Assessment and Grading in Canvas
Respondus Browser
BlueJeans Video and Web Conference
Introduction to Google Apps
Google Analytics for Social Media
LinkedIn for Undergraduates
Introduction to APIs: Flickr and Tumblr
NVivo
NVivo Advanced Queries
NVivo for Literature Reviews
Maker Space Event: Calendar Planning
Introduction to 3D Printing
Intro to SketchUp
Intro to solidworks
Introduction to Latex
Introduction to Matlab
Differential and Integral calculus with Matlab
PowerPoint Basics
Audio and Video in PowerPoint
Prezi
Excel Basics
Excel Charts
Excel Formulas and Functions
Excel Pivot Tables
Excel office hours
Unexpected Discovery: Serendipity in the Research Process
Controlling Scholarship: Using Copyright
Making Your Research Discoverable: Metadata, Scholarly
Commons, Academia.edu and Researchgate
Using Metadata in Digital Humanities
Research More Effectively
Creating and Describing an Online Exhibit
Using the Omeka Platform
Early Books Collective
Tableau for Data Visualization
Simple Mapping Tools
ArcGIS Basics
Synthesizing Sources in a Research Paper
The Editing and Revising Process
Reasoning and Peer Review
Zotero
RefWorks
Ready, Set. Succeed: Unpacking your last
exam
WordPress Basics
WordPress Advanced
iBooks Author
Editing Audio for Videos with Adobe Audition
Publishing with Adobe InDesign
Adobe Illustrator Basics
iMovie 10
Video Editing with Adobe Premiere Pro
Engaging Students Through
Technology Lightning Round 2015
Faculty Active Learning Showcase:
Increasing Student Engagement
Across the Disciplines

6. How do we make sense?
And why bother?

7. “We will expand our
focus…to embrace a
wide spectrum of digital
proficiencies that
everyone needs in order
to be successful in our
changing environment.”
“Think ‘library’ and
programs to build digital
and information fluency
will also come to mind.”
p. 5
p. 10

8. ACRL, IFTF, JISC, NMC,
Educause , MacArthur
https://goo.gl/MkVYVU

9. Could we use digital fluencies as an organizing principle
for our workshops and services?

10. Workshops
Canvas Office Hours
Canvas Basics
Assessment and Grading in Canvas
Respondus Browser
BlueJeans Video and Web Conference
Introduction to Google Apps
Google Analytics for Social Media
LinkedIn for Undergraduates
Introduction to APIs: Flickr and Tumblr
NVivo
NVivo Advanced Queries
NVivo for Literature Reviews
Maker Space Event: Calendar Planning
Introduction to 3D Printing
Intro to SketchUp
Intro to solidworks
Introduction to Latex
Introduction to Matlab
Differential and Integral calculus with Matlab
PowerPoint Basics
Audio and Video in PowerPoint
Prezi
Excel Basics
Excel Charts
Excel Formulas and Functions
Excel Pivot Tables
Excel office hours
Unexpected Discovery: Serendipity in the Research Process
Controlling Scholarship: Using Copyright
Making Your Research Discoverable: Metadata, Scholarly
Commons, Academia.edu and Researchgate
Using Metadata in Digital Humanities
Research More Effectively
Creating and Describing an Online Exhibit
Using the Omeka Platform
Early Books Collective
Tableau for Data Visualization
Simple Mapping Tools
ArcGIS Basics
Synthesizing Sources in a Research Paper
The Editing and Revising Process
Reasoning and Peer Review
Zotero
RefWorks
Ready, Set. Succeed: Unpacking your last
exam
WordPress Basics
WordPress Advanced
iBooks Author
Editing Audio for Videos with Adobe Audition
Publishing with Adobe InDesign
Adobe Illustrator Basics
iMovie 10
Video Editing with Adobe Premiere Pro
Engaging Students Through
Technology Lightning Round 2015
Faculty Active Learning Showcase:
Increasing Student Engagement
Across the Disciplines
Can we bring order to our workshops &
other strategic initiatives & services?

11. Future State
For a proof-of-concept, imagine that we could identify a few
“big bucket” ideas & related basic, fundamental concepts

12. Cheat Sheet
Fluency 1 Fluency 2 Fluency 3 Fluency 4
Definition Definition Definition Definition
Why it’s
important
Why it’s
important
Why it’s
important
Why it’s
important
Key ideas Key ideas Key ideas Key ideas
Tools/Services Tools/Services Tools/Services Tools/Services
Maybe we could create something like this…

13. This would give us a common language & common
framework for understanding emerging literacies.

14. We knew it could be dangerous, but we had to try!

15. What have we done?

16. April 2015 June 2015
1-hour
20 librarians
Actively teaching
workshops & working
with tools
Empathy maps
Definitions & key ideas
1-hour
15 librarians,
3 colleagues
Recommended by April
group
Empathy maps
Definitions & key ideas

17. Undergrads, Grads, Faculty, Administrators, Librarians

18. Findings

19. Thinking? Not sure
Seeing? Different things
Hearing? Vastly different
Doing? Some overlap
Saying? Quite different
Feeling? …

20. Finally common ground. We are all stressed & overwhelmed.

21. So we got into the mindset of our community members.

22. Kindergarten
language:
Define a given
fluency & identify
core concepts
Next activity:

23. Fluencies were derived from current programming:
Digital Scholarship, Digital Pedagogy, Scholarly Participation, Info & Media Literacy

24. Here’s what different groups produced….

25. Info Literacy
The reflective discovery of information and
the understanding of how it is created,
valued, and ethically used.
Use research tools and indicators of authority to
determine the credibility of sources
Articulate the traditional and emerging processes of
information creation and dissemination
Summarize the changes in scholarly perspective over
time
Give credit to the original ideas of others through
proper attribution and citation

26. Media Fluency
The skills need to learn, create,
distribute, and manage digital art.Images
Audio
Video
Text
Visualization/infographics
Modelling
Web content & blogs
Virus protection
Copyright, ownership
User experience (UX)
Specific software
(Adobe products)
Specific hardware (Mac,
Win, iPad, tablets,
phones, etc.)

27. Info & Media Literacy
The ability to find, analyze, and create
qualitative and quantitative information.
3 Basic Concepts:
•Searching
•Evaluating
•Generating

28. Scholarly Participation
The production, consumption,
dissemination, or sharing of ideas.
Key concepts:
•Awareness of publishing process
•Audience engagement
•Keeping current
•Scholarship as dialogue
Building blocks:
• Copyright/author rights
• Publishing model
(e.g. Open Access, others)
• Bibliometrics/Altmetrics
• Data curation
• Researcher profile
• Citation management
• Promotion of research through different
platforms
• Research methodologies
• Organizing outputs (yours and others’)

29. Scholarly Communications
Ways in which researchers & others
share information about their work with
others and learn about others’ work.
Key concepts:
•Code of Ethics (copyright, reproducibility)
•Dissemination (understanding implications of medium)
•Consumption/Awareness (metadata/cataloging)

30. Digital Pedagogy
Using technology to teach
and support student
learning.
Understanding student behavior in the
context of diversity
Connecting students to support resources
Willingness to learn and use new
technologies to teach
Using technology to help solve problems and
make learning fun, engaging, and active
Effectively using (or not using)
digital technology in an
educational environment.
Effectively using (or not using) digital technology in
an educational environment.
Knowing when to learn & knowledge of conventions
Discerning how/when to use technology
Willingness and confidence to approach
technology and to ask for help when needed
Defining course goals
Knowledge of tools and examples of how to use
them
Reflecting on success and failure, and a
willingness to adapt based on those experiences

31. Digital Scholarship
Research conducted or
presented through computers.
Familiarity with platforms & tools:
• coding & encoding (text mining)
• mapping and GIS/mapping tools
• visualization
• distant & ultra-close reading
• computational data analysis (scripts languages like
Python, R)
• scholarly apparatus (annotation platforms, collaboration
tools)
Data curation
• Finding & collecting a corpus
• Doing the preparatory work needed to analyze data sets
• Rendering data
• Reading code - follow, apply, adapt
• Understanding the implications of the methods chosen
• Save, store, structure data
• Know the tools for learning -- how to use them and when
to interpret results
Using technology to ask &
answer research questions
about a given body of
information.
• Critical assessment of information
• Knowing when & how to share scholarship
• Formulating a good research question
• Technical competencies
• Developing a thesis & supporting evidence
• Subject knowledge
• Research skills

32. Don’t be fooled. This is difficult (aggravating) work.

33. It’s your
turn…
The audience is asked to
refine & improve definitions.

34. • Are there aspects of the definition or key
concepts that you would add or strike?
• How would you more simply /
accurately define the fluency?

35. Next steps… Refine definitions
Identify key concepts
Map wkshps & svcs
Find gaps
Share work

36. https://goo.gl/MkVYVU
Thank you!

37. CC-licensed images
Slide 1
https://www.flickr.com/photos/45082883@N00/2115971629/
Slide 14
https://www.flickr.com/photos/78837394@N08/8904638639/
Slide 2
https://www.flickr.com/photos/10972513@N07/6446986911/
Slide 3
https://www.flickr.com/photos/phxcc/17894948573/
Slide 6
https://www.flickr.com/photos/7259030@N07/4501610335/
Slide 9
https://www.flickr.com/photos/travelinlibrarian/2115951897/
https://www.flickr.com/photos/49208525@N08/14866415899/
Slide 13
Slide 15
https://www.flickr.com/photos/45082883@N00/2113148022/

38. CC-licensed images (cont’d)
Slide 18
https://www.flickr.com/photos/98327290@N02/9393678028/
Slide 19
https://www.flickr.com/photos/32941164@N02/4739480616/
Slide 21
https://www.flickr.com/photos/19953384@N00/5963132974/
Slide 22
https://www.flickr.com/photos/51532760@N00/6856723157/
Slide 31
https://www.flickr.com/photos/118895637@N06/13461431125/
Slide 34
https://www.flickr.com/photos/67215977@N00/69526554/
Slide 35
https://www.flickr.com/photos/52957117@N04/7113954399/
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