1. Provocations
for Collaboration and Change
Stephen Abram, MLS
Lighthouse Consulting Inc.
CSU Libraries
COLD Retreat
San Diego June 23, 2014
2. After Lunch: Think Space
1:00: The Future of Academic Libraries: Stephen Abram will explore the trends, challenges and
opportunities in technology, trends in the Higher Ed space and the ‘new’ learning environment.
1:45: Roundtable Discussions: Brainstorming:
Table Topics in the arena of System-wide strategies for Value, Impact and change
– Technological Change: Seeing the cloud from both sides now
– Content: the digital-print hybrid
– Faculty Liaison: Serving the core for research and teaching
– Learning Management Systems & LibGuides Student Engagement and Information
Fluency
– Culture shaping: Staff training and organization renewal management
– Next Generation Web (information or experience portals?)
2:30: Break
2:45: More full group discussion (facilitated by Stephen Abram)
Reports from Roundtables
Next steps: Are there opportunities for greater cooperation and high impact
strategies/savings/productivity/speed to implementation that are worthy of further exploration?
5:00: Adjourn
3. Innovation on Campus / in Community
• Collaboration System-wide
• Collaboration with other departments on campus
• Collaboration with a class
• Digital signage and branding templates for
localization
• Events and training scalability
• “Field trips” to other facilities on campus or to
other libraries
3
5. The research behind the NMC Horizon Report: 2014 Higher Education
Edition is jointly conducted by the New Media Consortium (NMC) and the
EDUCAUSE Learning Initiative (ELI), an EDUCAUSE Program. The ELI’s critical
participation in the production of this report and their strong support for
the NMC Horizon Project is gratefully acknowledged.
Acknowledgements
The NMC Horizon Report: 2014 Higher Education Edition Edition is a
publication of the New Media Consortium and is made possible via a grant
from the World Bank.
6. 32 Editions
10 reports in 2013
40+ translations
38 Editions
50+ Translations
12 Years of Global Research into Emerging Technology Uptake
The NMC Horizon Project
7. Horizon Reports
Higher Education
K12 Education
Museums
European Union (K12)
Latin America (Higher Ed)
Regional/Sector Technology Outlooks
Australia / New Zealand / Brazil
UK / Norway / Singapore
Training / eLearning
STEM / Community Colleges
www.nmc.org/horizon-project
11. Badging / Microcredit
Learning Analytics
Mobile Learning
MOOCs
Online Learning
Open Content
Open Licensing
Personal Learning Environment
Remote Labs
Virtual Labs
Learning
Technologies
12. Mobile Apps
3D Video
Tablet Computing
Telepresence
Quantified Self
BYOD
Digital Preservation
Flipped Classroom
Gamification
Location Intelligence
Consumer
Technologies
Digital
Strategies
14. Internet of Things
Cloud Computing
Real-Time Translation
Semantic Applications
Single Sign On
RSS
3D Printing
InfoViz
Visual Data Analysis
Volumetric Displays
Internet
Technology
Visualization
Technology
15. Open Hardware
Next-Gen Batteries
Speech-to-Speech
Virtual Assistants
Wireless Power
Affective Computing
Cellular Networks
Electrovibration
Flexible Displays
Geolocation
Location-Based Services
Machine Learning
Mobile Broadband
Natural User Interfaces
Near Field Communications
Enabling
Technologies
16. Slow: 5 yrs or more
Mid: 3-4 yrs
Fast: 1-2 yrs
Fast vs. Slow Trends
Policy
Practice
Leadership
20. Technologies to Watch 2014
ONE YEAR OR LESS:
TWO TO THREE YEARS:
FOUR TO FIVE YEARS:
• Learning Analytics
• Flipped Classroom
• BYOD
• Massive Open Online Courses
• 3D Printing
• Games and Gamification
• The Internet of Things
• Wearable Technology
• Virtual Assistants
• Quantified Self
• Affective Computing
• Flexible Displays
22. ACRL
• Top Trends in Academic Libraries
• http://crln.acrl.org/content/75/6/794.full
• June 2014
23. ACRL Top Trends in Academic Libraries
Data:
• New Initiatives and collaborative
opportunities
• Cooperative roles for researchers,
repositories, and journal publishers
• Partnerships related to discovery and re-use of
data
• Device neutral digital services
24. ACRL Top Trends in Academic Libraries
Evolving Openness in Higher Education:
• Open Access
• Open Education
• Open Learning
• Student Success
• Funding, student success initiatives, and
accreditation
25. ACRL Top Trends in Academic Libraries
Libraries, student success, and demonstrating
value:
• Competency-based Learning
• Altmetrics
• Digital Humanities
26. Topical Approach
System-wide strategies for Value, Impact and change
• Technological Change: Seeing the cloud from both sides
now
• Content: the digital-print hybrid
• Faculty Liaison: Serving the core for research and teaching
• Learning Management Systems & LibGuides Student
Engagement and Information Fluency
• Culture shaping: Staff training and organization renewal
management
• Next Generation Web (information or experience portals?)
32. 1. The Infrastructure of Libraries
• The Cloud
• Discovery
• ILS
• Repositories
• Metadata
• Savings?
33. 2. LibGuides & other Pathfinders
• Do you catalogue your LibGuides? (across the
system?)
• Do you have a system-wide LibGuide repository?
• Do you have system-wide LibGuide standards that
can be localized, locally branded, AND
customized?
• Are they optimized to reach for the top of search
results – in the OPAC?; Google?; Your LMS
(learning Management System)?; website search?
• Do you work on your defaults, SEO, SMO, Geo-
tags,
• Wouldn’t this be better enabled centrally?
34. 3. Branding, Authors and Authority
• How do you promote the library ‘brand’?
• How do you promote the talents of your staff?
• Are LibGuides clearly authored?
• Are specialists tied to departmental pages and e-
courseware?
• Are liaison roles fully developed with well-
defined, measureable expectations, and
implemented with CRM support?
• Is the Director’s liaison role to faculty, deans,
governance, provost, support departments well
defined?
35. 4. Repositories
• Are they set up to be harvested by Google, et al
(especially using SEO-geo)?
• Is your metadata contributed to your own search
engines, DPLA, OCLC WorldShare, etc. (or is it
part of the dark web?)
• Know the real transformative impact of
LinkedData
• Have you adopted a standard (that’s reviewed for
cost effectiveness and efficiency) or does
creativity rule?
36. 5. Learning Management Systems
• Do you tie a central team of copyright clearance and
cost-effectiveness evaluators to LMS and e-
coursepack/p-coursepack creation?
• What percentage of all library staff trained and expert
in e-learning development? (Think in terms of
spectrum skills (sometimes using a web
search/development metaphor helps since we’ve
evolved through this before.)
• What is your penetration of library services and
branding into all: departmental web pages, LMS
courses (top pages, guide on the side, or at the point-
of-need)?
37. 6. Full Text
• Yep – that’s what ‘they’ want…
• Do you use the Google API to link to free
fulltext in g-Scholar, g-Books, Gutenberg, gov-
docs, etc.?
• Is OpenURL optimized?
• Is discovery just ‘Google-style’ or are there
targeted pathways?
• Are your repositories integrated or an
archipelago?
38. 7. Mobile
• Yep – that’s what ‘they’ want…
• Getting reading for smartphone, tablet, and
phablet dominance
• App teams
• Start with easy . . . Vendor tools localized like
Gale, ILS vendors, etc.
39. What do
library users
want most?
http://www.thedigitalshift.com/201
2/02/mobile/the-state-of-mobile-
in-libraries-2012/
39
What does
this mean for
libraries?
41. 8. eLearning and MOOCs
• Yep – that’s a disruption
• How are you adapting?
• Staff training and upgrades
• Faculty professional development
• Students
• Recruiting
42. 10. Information Fluency
• Yep – that’s what they ‘should’ want…
• Re-frame as learning fluency in 21C
• Citation e-courses, videos, in-class
• Survey faculty and prioritize
• Move forward to non-credit and credit courses
• Take ownership of e-learning skills (like SJSU
SLIS)
• Take ownership of leadership in e-Teaching
43. 9. Storage and Space Re-Design
• Yep – that’s what ‘they’ need…
• Moving the books to be more efficient
• Office delivery
• OCLC study
• Shared, cost-effective, safe storage
44. 10. Measurements
• Are your traditional statistics working for you?
• Do you have impact measurements,
longitudinally, aligned with the institutional and
library missions? (LibQual, ARL, ACRL, etc.)
• Do you sample and holistically collect data and
insights that help provide progress reports
against strategic milestones?
• Do you measure against peers with CSU libraries
as well as external peers?
45. 11. Trimmings
• Maker Spaces and maker movement
• Writing Labs
• Equipment loans (cameras, tablets, laptops,
etc.)
• Drones
• Coffee and Food
46. 12. Library Culture
• Is your culture one of libraries, education, learning,
research, faculty, student, etc.? What’s the top focus?
• What needs to change in your culture and what would
help?
• Do these words echo?
– Passive Aggressiveness
– Analysis Paralysis
– Risk Aversion
– Academic Freedom & Tenure vs. Employer Direction
– Conflict Avoidance
– Retirements, simply retirements
47. OK let’s break into small groups…
Vote where to dive deeper for 45 minutes
1. Technological Change: Seeing the cloud from both
sides now
2. Content: the digital-print hybrid
3. Faculty Liaison: Serving the core for research and
teaching
4. Learning Management Systems & LibGuides Student
Engagement and Information Fluency
5. Culture shaping: Staff training and organization
renewal management
6. Next Generation Web (information or experience
portals?)
48. “What are the most
important variations
or trends in
university teaching
& learning to be
considered while
enhancing library
services?”
Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
presentation
48
49. “What are the most
important variations or
trends in university
teaching &
learning to be
considered while
enhancing
library services?”
Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012 49
presentation
50. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
Collaboration
Using Technologies
Blended Instruction
50
teaching & learning trends
51. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
51
enhancing library services
52. • incorporate technologies into
our teaching
Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
Carpan, C. (2010). Library services in the age of Google: Introducing Information Literacy 2.0.
College & Undergraduate Libraries. 17, 106-113. DOI: 10.1080/10691310903584627
52
library services
• academic librarians are experts
• think about collaborating
53. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
53
enhancing library services
54. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
Collaboration
Using Technologies
Blended Instruction
54
enhancing library services
55. Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012
Collaboration
Using Technologies
Blended Instruction
55
enhancing library services
