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How to Build a Learning Tech Stack
The document discusses the importance of a learning technology stack, outlining its definition, current trends, and models for implementation in organizations. It highlights key areas of demand, common pitfalls, and the necessity for data collection to enhance the effectiveness of learning programs. Examples and a case study illustrate how companies can optimize training processes and budgets through effective learning management and resource management integration.
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How to Build a Learning Tech Stack
- 1. A Blueprint forSuccess: How to build your learning technology stack #LearningTechStack Pam Boiros Learning Advisor at Training Orchestra @trainingorc Andrew Downes Learning & Interoperability Consultant at Watershed @watershedLRS
- 2. Agenda • What isa learning tech stack? • Current trends driving the need • Audience poll • Learning tech stack models • Reasons to adopt • Pitfalls to avoid • Solution and examples • Q&A
- 3. What is atech stack? A technology stack—or tech stack for short—refers to a set of technologies, software, and tools that are used in the development and deployment of websites, apps, and other digital products. A Marketing Tech Stack Example:
- 4. More than 60%have used: • LMS • Authoring Systems • Portals • Analytics & Dashboards Established / Mainstream Between 35-65% have used: • Mobile • Virtual Classrooms • Social Learning Niche / Emerging What Learning Platforms are people using? More than 35% have used: • MOOCs Specialist / Exploring Fosway Group: Digital Learning Realities 2017 Research
- 5. Digital Learning —Key Trends Top 5 Areas for Demand for Learning Platforms 1. Learner Engagement (74%) 2. Mobile Learning (74%) 3. Social/Collaborative learning ( 71%) 4. Analytics & Dashboards (66%) 5. Virtual Classrooms (64%) Top In-Demand Learning Content 1. Video (77%) 2. Mobile (76%) 3. Blended Learning (73%) 4. User Generated Content (68%) Fosway Group: Digital Learning Realities 2017 Research
- 6. Poll What stage areyou and your organization at regarding the learning tech stack approach? A) Learning about this topic for the first time today B) Actively researching if it’s applicable for our organization C) Plan to implement a learning tech stack strategy within a year D) In the process of implementing a learning tech stack E) Already implemented and using a learning tech stack
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- 8. Source: Bersin byDeloitte, Deloitte Consulting LLP © 2018 Deloitte Development LLC Bersin by Deloitte: Learning Tech Segments
- 9. The New LearningTechnology Stack Back office Focused on L&D pros Front office Focused on the learner
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- 11. How do youknow… …where to focus your effort and budget? …how to make your training more effective? …if your new e-learning is as effective as the classroom? …if your learning programs are having an impact?
- 12. You need tobe collecting the data to answer your questions.
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- 15. ILT is morecomplex than e-learning.
- 16. THREE PITFALLS TOAVOID
- 17. 1. Ignoring yourlearning technology foundation You create content, you run programs, but you have no idea if it’s actually working (or even what working or not working look like). No Training Resource Management No Learning Evaluation You're spending a considerable portion of your budget on instructor-led classroom training, but you don't have a way to forecast needs or optimize your resources.
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- 22. Training Resource Management Softwareto optimize resource use and training budgets for companies providing Instructor-Led Training
- 23. Deeper dive into TRMS features •Logistics & Resource Management • Course Scheduling • Automated Administration • Financials & Cost-Tracking • Reporting & Business Intelligence • Sales & Profitability Monitoring
- 24. An LMS ABI tool An LRS A Learning Analytics Platform is not… But it does contain an LRS inside But you do use it to analyze data But it is specific to learning
- 25. Large mutual life-insurancecompany in the United States, and one of the largest life insurers in the world Use Case: Multinational L&D department with a large budget and complex operations Challenge Solution Optimize and track training activity on a large-scale. • 12,000 Employees • 100s of Courses • Blended Learning Strategy • Multiple Training Centers • SuccessFactors LMS No overall visibility of ILT program. Needed all course info—such as date, time, instructors, participants— to upload into the LMS. This made it impossible to proactively create, modify, and optimize the training schedule on a large-scale. Augment LMS with Training Management then Learner Experience. Results: Better collaboration between front and back offices through tools and integration. 1. Global view of Training 2. Increased efficiency administration • Logistics • Conflict management • Strategic Forecasting 3. Budget optimization = $ savings (10-20%) Learning Experience Platform LMS TRMS CASE STUDY: Insurance Industry Front End • Learning Journey • Aggregated Content • Consumer-like feel Back End • Scheduling, logistics & resource mgmt • Budget monitoring & planning • LMS data audit & reporting Middleware • E-learning delivery • Communication with learners • Initial data entry
- 26. Visa University: A newecosystem A next-generation learning ecosystem brings together data from all your learning systems. For example, in addition to tracking online learning, Visa gathered data about face-to- face classroom learning.
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- 28. • Focus onyour foundation. • Assess your needs. • Think about your tech stack as a whole. In Summary: The blueprint dos and don’ts • Over-focus on the shiny front end. • Leave measurement for later. • Use the wrong tools for the job. DO DON’T
- 29. QUESTIONS? Pam Boiros Learning Advisorat Training Orchestra @trainingorc Andrew Downes Learning & Interoperability Consultant at Watershed @watershedLRS
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