The Digital Banking Playbook is a report by business intelligence platform PSFK in partnership with Microsoft that presents opportunities for driving financial institutions forward with an intelligent cloud. Three scenarios highlight how cloud-based solutions can help the industry minimize risk, ensure optimal service at scale and think differently about security, privacy and regulatory compliance. Backed by expert insights and key analyses of global industry trends, the Digital Banking Playbook will guide financial institutions of all sizes as they aim to service a broader range of global clientele. Download the free report at https://info.microsoft.com/DigitalBankingPlaybook-Registration.html

1. with
Transformation Strategies For
A Connected Marketplace
DIGITAL
BANKING
PLAYBOOK

2. • 3 future-forward scenarios that identify key digital
opportunities in retail banking, risk investment
and wealth management
• Key trends influencing the financial industry
• Primary challenges and actionable solutions
for industry associates
• Quick initiatives to deliver highly innovative
and quality products to customers, clients
and advisors
Download The Entire Digital
Banking Playbook Report
Featuring:
with

3. Financial And Capital
Industry Disruptors
1. Speed of the Marketplace
2. Personalization Expectation
3. Increased Data Breach Risk
4. Risk of Alternative Banking Solutions
5. Balancing Innovation and Regulation
with

4. The Digital Disruption In Retail Banking
The ‘bundled’ and less transparent products of traditional
banking institutions are proving inefficient for a new wave of
informed and always-on customers. Fintech firms, by contrast,
are leveraging cutting-edge digital solutions to appeal to
consumers—offering hyper-relevant products and services,
seamless, multi-channel access and open transparency about
fees and operations.
with
50.2% of global consumers do business with at least one non-
traditional banking firm.
Capgemini and LinkedIn WFTR Voice of the Customer Survey.
Capgemini Financial Services Analysis, 2016
11% of consumers left their bank in the past year—and consumer
switching to virtual banks is at double-digit levels.
2016 North America Consumer Digital Banking Survey.
Accenture Consulting, 2016

5. Core Banking And Finance
Technologies
1. Artificial Intelligence
2. Machine Learning
3. Cloud-Based Infrastructure
4. Blockchain
5. API
6. Responsive Security Systems
with

6. • 3 future-forward scenarios that identify key digital
opportunities in retail banking, risk investment
and wealth management
• Key trends influencing the financial industry
• Expert insights and leading case studies
• Primary challenges and actionable solutions
for industry associates
• Quick initiatives to deliver highly innovative
and quality products to customers, clients
and advisors
Download The Entire Digital
Banking Playbook Report
Featuring:
with

7. with
Transformation Strategies For
A Connected Marketplace
DIGITAL
BANKING
PLAYBOOK