The document discusses a visit to an HMV music store where the author found that singles were only available at the cash register and not out on the main floor. When asking employees about this, the store manager explained that physical singles do not sell well anymore due to digital downloading being more popular. While album sales remain steady, vinyl records have seen a recent growth in sales. The store manager said the music industry is confused about how to adapt to changes in technology and consumer preferences. The manager provided examples of the few singles still stocked by HMV.