The document is a resume for Diane J. Brown that summarizes her 17 years of experience in human resources and payroll. It lists her contact information, skills, and professional experience working for various companies in roles such as an HR analyst, HR specialist, HR generalist, and HR coordinator. Her experience includes responsibilities such as payroll processing, benefits administration, recruitment, and training.

1. Diane J. Brown
1974 East Fairmont Drive
Tempe, AZ 85282
ladydibrown@yahoo.com
Home 480-491-5355, Cell 480-227-4295
Self-motivated and dependable individual with seventeen years of experience in working
with all aspects of Human Resources and Payroll. Extensive experience in HRIS,
recruitment, interviewing, payroll, worker’s compensation, FMLA, benefits orientation,
short term and long term disability. E-Verify certified, Fingerprint Clearance and
continued PHR certification.
Personal Skills:
 Wage Garnishments
 ADP E-Time Processing
 E-Verify Certified
 Report Smith
 HRIS: Paycom, ADP HRP, ADP,
Inflections, SAP, ADP, Pay Chex
Flex, People Trak
 Microsoft Office
 Compease
 Performance Pro
 COBRA
 FMLA
 Process Workers Compensation
 Process Unemployment Claims
 Process Short & Long Term
Disability Claims
 Retention Knowledge
 HIPAA Privacy Officer
 401(k)
 I-9 Compliance
 Recruitment
 Short Term & Long Term Disability
 Workers Comp and Unemployment
Claims
 New Hire Orientation Trainer
 Valley Metro Trip Coordinator
 Coordinator of Annual Health Fair,
Flu Shots, CPR-AED Training, Blood
Drives, and
 Open Enrollment
Professional Experience
Valley Metro February 2017 to July 2017
Alternate Concepts, Inc. (Temp position thru Account Temps)
HR/Payroll Analyst
Temporary assignment while their employee was out on FMLA. Maintained HR records,
processed weekly union payroll, complied payroll and operational reports. Assisted with annual
enrollment and went thru the transition from ADP Version 2, Pay Expert and EZ Labor Manager
to PayChex Flex during the interim.
 Provided support to the General Manager and Project Administrator.
 Maintained confidential employee files and payroll related records.
 Maintained hourly rate of compensation and employee benefits.
 Distributed updated employment information to all personnel.
 Assist employees with human resource requests.
 Updated personnel records and forms.

2. 2
Community Bridges, Inc. June 2016 to September 2016
Human Resources Specialist
Community Bridges, Inc. (CBI) is one of the largest nonprofit organizations that provides
substance abuse and behavioral health treatment at 22 locations in Arizona. Community
Bridges pride themselves on offering comprehensive, medically integrated behavioral health
programs which include prevention, education and treatment services using cutting edge,
nationally recognized treatment models. I was hired to assist with the Southern Territory which
included Casa Grande, Avondale, Benson and finally adding on Tucson, Arizona with all
aspects of bringing on new employees, entering them in the payroll system known as
Inflections. Conducted background checks, making job offers, FMLA, Workers Comp,
investigations and terminations.
 Assisted bi-weekly orientation for all new hires.
 Collected all information to process thru E-Verify and payroll.
 Assisted with the merge of 175 employees from a similar non-profit behavior health
facility in Tucson, AZ to Community Bridges. Providing all applicants their job
description, benefits and pay offer. This was an extensive operation to talk to each
applicant on a one to one basis and to answer all their questions to make the transition
to our company as painless as possible.
Glencroft, Glendale, AZ (Temp) July 2010 to November 2010
Human Resources Generalist (Hired November 2010 to August 2016)
I was hired on as a temp to fill in for Payroll Specialist and the HR Generalist jobs while the
employees were out on FMLA. I was hired on permanent in November when the HR Generalist
decided not to return. Performed a full range of human resources functions to include the
processing of new hires that included background checks, e-verify, drug testing and
fingerprinting. Serviced 470 employee database. Data entry of all new hires and terms in
Paycom payroll system. Prior to Paycom, employer had ADP Payroll. Processed employee
benefits, employee orientation, assisting with the training of employees and employee relations.
A thorough knowledge of the practices and procedures in the use and function of human
resource principles. Strong written and oral communication skills.
 Recorded employee information suchas personal data, compensation, benefits, tax data, and
absence slips, performance evaluations, I-9’s and termination date and reason.
 Processes employment applications, including reference and licensure verification, when
necessary, and assists in other employment activities.
 Updated employee files to document personnel actions and to provide information for payroll.
Examines employee files to answer inquiries and provides information to authorized persons.
 Compiled data from personnel records and prepares reports, utilizing applicable computer
software.
 Knowledgeable about the payroll process and can assist in the transmission of payroll, if
necessary.
 Responsible for creating/maintaining employee and volunteer identification badges.
 Disperses/maintained employee benefit information, i.e., health, vision, dental, 401(k) and life
insurance. Trip Reduction Coordinator for the company.
 Prepares/maintains/facilitates orientation/mandatories materials/classes.

3. 3
 Responsible for preparing, posting, and placing employment ads, both internally and
externally.
 Answers telephone and gives appropriate information regarding employment verification
queries. Returns all voicemail calls, e-mails, and faxes in a timely manner.
 Working knowledge of all employee benefits programs,including health, dental, vision, 401(k),
STD, etc.
 Performs all duties of Human Resources Generalist competently, confidentially, timely,
accurately, and with a positive and cooperative attitude.
 Exhibits a thorough knowledge of the FRC Personnel Policy manual and Glencroft Employee
Guide.
 Participates in Hew Hire Orientation by reviewing new hire paperwork and explaining human
resources related policies and procedures.
 COBRA/Continuation of Coverage to ensure compliance accuracy.
 Processed all Short Term Disability and Worker’s Comp claims. Long Term Disability was
outsourced but responsible for assisting with enrollment and claims.
.
Vangent (Census 2010) Phoenix Data Capture Center March 2010 - June 2010
Sub-contracted through Job Brokers, Tempe, AZ
Document Preparation Clerk
Temporary position that required a background clearance from the Department of Commerce
for Suitability Determination to work on the 2010 Census project. Trained on the requirements
of Title 13 law that provides protection of the confidential data found in the census.
 Part of work team that processed over 1,200 confidential documents daily.
 Reviewed data for discrepancies to ensure quality standards.
 Stayed current with all format, quality, and procedure changes.
 Established productivity and accuracy standards.
 Worked with teams of clerks performing similar tasks.
TruWest Credit Union, Tempe, AZ May 2005 – August 2009
Human Resources Administrative Assistant II
Provided administrative human resources for business associates and serviced 235 employee
database as needed regarding H.R. issues.
 Perform administrative duties to include answering phones, filing, faxing, processing
invoices, and maintain all employee files according to applicable retention laws.
 Entered all new hire or employee changes into the HRB/Payroll, Performance Pro and
Compease systems for all staffing processes such as new hires, terminations, etc.
 Conducted all staffing related processes, such as posting positions, recruitment,
advertising, new hire packets, conducting employment verification processes,
participating in new hire orientation and preparing exit documents for exiting employees
as needed.
 Track and record all staffing processes, e.g., advertising budget, requisition log, and
I-9’s.
 Coordinated a variety of HR related programs that benefit employees.

4. 4
 Conducted various audits as required and to ensure all Federal and State Department of
Labor posters were posted in applicable areas.
 Processed changes such as new hires, terminations, transfers, and salary increases into
E-time, HR Benefits Solution, Compease and Payroll systems.
 Payroll functions included data entry for the following:
 Wage garnishments
 Educational Assistance
 Disability payments
 Benefit deductions
 401K loans
 Conducted research to resolve payroll issues.
 Kept abreast of upcoming performance evaluations and pay increases.
 Assisted the Benefits Coordinator that included enrollments, updates, maintenance and
point of contact.
 HIPAA Privacy Officer
 Processed COBRA, FMLA, Short & Long Term Disability documentation.
 Managed records administration.
 Maintained Human Resource Information System (HRIS).
Marcolin USA, Inc., Scottsdale, AZ August 2001 – February 2005
Human Resources Coordinator
Fifth largest international eyewear distributor for Cover Girl, Kenneth Cole, Dolce Gababana,
Roberto Cavalli, Timberland, The North Face, NBA and many more recognizable name brands.
 Assistant and back up to the Human Resources Director.
 Updated and processed bi-weekly payroll for 165-employee database. Process and
make changes as necessary on ADP E-Time software for hourly employees.
 Able to set up a new employee data base through ADP and make changes on a need to
basis.
 Processed garnishments check requests and final checks for terminated employees.
 Sent out notices as benefits became available for eligible employees on medical, dental
and 401(k).
 Ability to coordinate and oversee employment and selection processes, including setting
up background checks.
 Knowledge of policies, procedures, and regulations related to processing personnel
actions including COBRAnotifications.
 Knowledge of employee benefit programs on health insurance, life insurance and
retirement and sharing this all with new employee orientations.
 Took care of sending out all 1099’s at year-end.
 Maintained all personnel files, payroll, ADP, and 401(k) files.
 Managed the entire office supply needs along with travel for the company.
 Maintained all personnel files, forms and packets for sales and office personnel.
 Daily and weekly use of People-Trak, Excel, Word, ADP, E-Time
 Ability to communicate orally to conduct training, make referrals, and provides guidance
on personnel policies and procedures.