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INBOUND MARKETING:
Your Secret Weapon .
Steve Vaughan, HubSpot International
Hi, I’m
#DFB2B
@SvaughanInbound
Are you lovable?
Marketing has a Lovability Problem
stockbrokers lawyers
salespeople lobbyists
marketers
Less Lovable More Lovable
GENERIC
WHY? STOP THIS
MADNESS!
WHY? STOP THIS
MADNESS!
91% 	
  
unsubscribe

from email
44% 	
  
of direct mail
is never
opened
86% 	
  
skip TV ads
200M	
  
on the 

Do Not Call list
BROKEN.
THE OLD

MARKETING PLAYBOOK

IS
how your customers

buy today
Have a Need
90%
Europeans
Research Options Research
Options
ORGANIC - 92%
CLICK HERE
Trust
Networks
ENGAGED WITH
SALES VIA TWITTER
Octopus Group/Brightfire/HubSpot – The Human CIO
They like to educate themselves
rather than speak with a sales person
60% of the sales cycle
is over – before a
buyer talks to your
salesperson.
Corporate Executive Board: bit.ly/zub217
Your consumer has changed, They
are in control.
HOW CAN YOU
DO MARKETING
THAT Your Buyer
WILL LOVE?
?
The Inbound Funnel
Persona Driven Content + Context
In simple terms you
create value (content) for your
customers, experiences they will
love (context).
1 BUYER
PERSONAS
Understand
Your Audience
1
Buyer Personas
Building Buyer
Personas tell us who
we are creating content
for and why they will
buy from us.
MARKETING MARY
• Professional marketer (VP, Director, Manager)
• Mid-sized company (50-500 employees)
• Small marketing team (1-5 people)
Goals:
• Support sales with collateral and leads
• Manage company communications
• Build awareness
Challenges:
• Too much to do
Loves HubSpot because:
• Easy to use tools that make her life easier
• Learn inbound marketing best practices
• Easier reporting to sales and CEO
CORPORATE CATHY• Director of Marketing Operations

(VP Marketing , Product Marketing)
• Large company (500-2,000 employees)
• Marketing team of 15+
Goals:
• Demand/pipeline generation
• Campaign execution and coordination
Challenges:
• Working with sales
• Data & technlogy overload
Loves HubSpot because:
• Integration with all of her systems
• Homebase for marketing with takeaways
• Easy to execute on campaigns
Talk to your prospects,
customers, and sales teams
The biggest
problem our
prospects have
is…
Listen on Social
Media
Use Analytics and
Lead Intelligence
Form fields
Woah!
Wow!
Cool!
Good to
know!
Yes!
Awesome!
Great!
1 BUYER
PERSONAS
Understand
Your Audience
1
Attract and
Convert with
Content
2
Create content that adds
value,
answers questions,
solves a pain point, or
just entertains.
ATTRACT QUALIFIED VISITS
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
Close
Repurposed
Curated
Created
Co-marketing
Resources
Required
Expected Results
YOUR CONTENT TYPES
Close
Repurposed
Curated
Created
Co-marketing
Resources
Required
Expected Results
YOUR CONTENT TYPES
Close
Curating Industry
News
Close
Repurposed
Curated
Created
Co-marketing
Resources
Required
Expected Results
YOUR CONTENT TYPES
Close
Created
(Though Leadership)
Close
Repurposed
Curated
Created
Thought
Leadership
Resources
Required
Expected Results
YOUR CONTENT TYPES
Blog & eBooks Tools Photos Videos & Podcasts Presentations
RECYCLE AND PUBLISH
IN LOTS OF FORMATS
Close
Repurposed
Curated
Created
Co-Marketing
Resources
Required
Expected Results
YOUR CONTENT TYPES
Close
Joint Campaigns
CONVERTS INTO QUALIFIED LEADS
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
Calls to Actions to
Downloadable
Content
CONTENT TO CONVERT
Completes Form
(Stage = Lead)
Close
Original Blog Posts
Corporate Cathy
ASSETS MEAN YOU OWN YOUR
MARKETING
Vs
70%
of our blog leads
are from OLD
articles
IMPACT OF WEBSITE CONTENT 

ON INBOUND LEADS.
IMPACT OF TOTAL PUBLISHED BLOG
POSTS ON INBOUND LEADS.
3
Create
Marketing
Assets
Create a Content
Machine
23
Context to
Personalise your
Funnel3
USE CONTEXT
TO
PERSONALISE
CONTEXT TO SELL
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
Mary
CONTENT TO ATTRACT
I have a question
about

“marketing org
structure”
CONTENT TO CONVERT
Call to Action to
download eBook
(Stage = Visitor)
Reads our blog
post
CONTEXT TO PERSONALIZE
Demographic Data
Name
Email & Phone
Role & Department
Company & Industry
Employees / Team
Challenges / Goals
Geographic location
CONTEXT TO PERSONALIZE
Behavioural Data
Blog articles read
Forms completed
Content downloaded
Website visits
Emails opened
Social media actions
Videos watched
CONTEXT TO BUILD A 360° VIEW
Behaviroal Data
Blog articles read
Forms completed
Content downloaded
Website visits
Emails opened
Social media actions
Videos watched
Demographic Data
Name
Email & Phone
Role & Department
Company & Industry
Employees / Team
Challenges / Goals
Geographic location
Who they are
What they are interested in
CONTEXT TO PERSONALIZE
Delight
I love this
topic
Easily send follow up offer to
all people who download this
content
CONTEXT TO PERSONALIZE
Delight
CONTEXT TO PERSONALIZE
Call to Action for
Inbound Marketing
Strategy feedback
(Stage = Marketing
Qualified Lead)
CONTEXT TO SELL
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
CONTEXT TO SELL
DelightReady to be called
(Stage = Sales
Qualified Lead)
CONTEXT TO SELL MORE
Register for Inbound
(Stage = Customer)
CONTENT + CONTEXT TO DELIGHT
Attract Convert Close Delight
Strangers Visitors Leads Customers Promoters
Why Now?
THIS STUFF REALLY
WORKS.
Attracting	
  Visitors
Average Customer ROI after using Software for 1 Year
3.5x 	
  
Average Increase in 

Monthly Website Visitors
Converting	
  Leads
6.1x
Average Increase in Monthly
Leads
Closing	
  Customers
69%
Report Growth	
  
in Revenue
Source:	
  MIT	
  Sloan	
  graduate	
  student	
  study	
  available	
  at	
  HubSpot.com/ROI
70
WHAT HAPPENS NEXT?
71
Europe lags North
America?
My competition
doesn’t do this.
Be different!
I don’t want to be stuck.
Well, change directions
and experiment
http://www.hubspot.com/marketing-statistics
In God we trust, all else bring us data!
My boss said
“Show me the
money”!
WE’VE
GOT OUR
TOES IN…
75
Marketing has a Lovability Problem
marketers
Less Lovable More Lovable
TIME TO
JUMP IN
ALL THE
WAY!
77
Steve Vaughan, HubSpot International
@SVaughanInbound svaughan@hubspot.com #DFB2B
INBOUND 

MARKETING:
Your Secret
Weapon.
Thank You!

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