This document discusses cultural intelligence and cross-cultural communication skills. It notes that developing these skills is important for global citizenship to avoid culture shock. It identifies some blocks to cross-cultural communication and discusses how to develop skills in interpreting unfamiliar gestures, mirroring other cultures, and bringing behavioral and emotional changes to communicate effectively across cultures. The document also discusses the importance of cultural intelligence in corporate environments to avoid potential chaos and competition from lack of understanding between cultures.

1. The skills to woo the world around you| Cultural Intelligence and International Communication

3. WHY

4. We all need it!

6. GLOBAL CITIZENSHIP

7. Otherwise, we could suffer from a CULTURE SHOCK !

8. Blocks to Cross-Cultural Communication

9. Hmmmmmm. So how can I develop cross-cultural Communication Skills?

10. A Seemingly natural ability of an outsider to interpret someone’s unfamiliar and ambiguous gestures in just the way that person’s compatriots & colleagues would, even to mirror them. CQ

11. Sources of CQ

12. USING CQ

13. Bringing BEHAVIORAL CHANGE

14. Bringing EMOTIONAL CHANGE

15. Bringing PHYSICAL changes

16. PERCEPTIONS What is trendy in my culture could be your tradition and vice-versa. We must learn to analyse everything we see and hear through culturally sensitive lens.

17. Guess what RED signifies in different cultures?

18. I can’t believe Genie has this question but anyways.... What has CQ got to do with the Corporate world?

19. “People from different cultures use their brains differently to solve the same visual perceptual tasks” -MIT researchers & Colleagues report in a brain imaging study Culture-specific brain-activation pattern

20. What happens in a cross-cultural corporate environment?

21. Could lead to Chaos & Competition

22. Read more about these case studies Smiling Barbie Dolls in Japan Mc Donald’s first launch in India

23. APPROACHES

24. " Culture is more often a source of conflict than of synergy. Cultural differences are a nuisance at best and often a disaster.” Prof. Geert Hofstede, Emeritus Professor, Maastricht University

25. 5-D Model www.geert-hofstede.com/

26. www.geert-hofstede.com/

27. I hope this presentation helped you understand Cultural Intelligence better. Do give me your feedback and any experiences you might have had which has to do with Cultural Intelligence and cross-cultural communication. Thank You.

28. Roma Kaur Rana http://www.linkedin.com/pub/roma-kaur/10/77b/752 http://ultimateconnections.blogspot.com/ http://www.youtube.com/user/Idexprograms