This document outlines a process to improve the design schedule process. It identifies problems with the current process such as a loss of productivity, information, and quality. Three causes are listed: an ineffective design schedule process, poor communication methods between stakeholders, and a lack of performance measures. Three solutions are proposed: implementing quality improvement processes and measures, creating a family of measures to track metrics, and developing a communication network to address miscommunication. The expected results are increased quality, greater faculty collaboration, utilizing institutional expertise, and increased accountability.

1. DESIGN SCHEDULE
PROCESS
An Analysis

2. PURPOSE
 Who?
 What?
 When?
 Why?

3. EXPECTED RESULTS
 Increased Quality
 Faculty Collaboration
 Utilization of I4 expertise
 Increased Accountability
3
Solutions
1
Problem
3
Causes

4. Structure of the design
schedule process
results in a loss of
productivity,
information, and quality
Problem
1
Problem

5. Structure of the design
schedule process results
in a loss of productivity,
information, and quality
Problem Causes
Ineffective/inefficient
design schedule process
Stakeholder’s method(s)
of communication
Lack of documented
performance measures 3
Causes

6. Structure of the design
schedule process results
in a loss of productivity,
information, and quality
Problem Causes
Structure of the design
schedule process results
in a loss of productivity,
information, and quality
Solutions
Ineffective/inefficient design
schedule process
Stakeholder’s method(s) of
communication
Lack of documented
performance measures
Quality Improvement
Process of Measures
Community Network
3 SOLUTIONS

7. Solution 1
Quality Improvement
 I4 Capacity
 Average number of new courses
 Average number of major/minor
 Course load special projects
 Allocate Redesigns
 Students
 Sections
 Courses

8. Solution 1
Guidance Tools
Consulting (job aid)
 Deans are provided with specific metrics
 Deans department chairs accountable for maintaining data
 I4 act as consultants to University faculty and staff
 I4 design faculty creates guidance tools for major/minor redesigns

9.  Productivity
 Quality
 Timeline
 Cycle Time
 Resource Utilization
 Cost Measures
Solution 2
Family of Measures

10.  Implement solutions 1 & 2
Solution 3
Communication Network
Benefits gained:
 Elevate miscommunication among stakeholders
 Information easier to track
 Chain of accountability
 Retain vital informal communication

11. EXPECTED RESULTS
 Increased Quality
 Faculty Collaboration
 Utilization of I4 expertise
 Increased Accountability
3
Solutions
1
Problem
3
Causes