2. Providing Feedback in an Online
Course
• Providing quality feedback is important in any
class.
• It is especially important when instructing an
online course.
– In online courses, students can quickly feel
alienated if feedback is not received in a timely
manner ("Communication In Online Courses:
Strategies For Providing Feedback", 2010).
• The following is a compilation if strategies
and techniques that are available to
instructors working in an online environment.
3. Methods for Editing
• Most Microsoft documents offer editing programs through the use of
the review button.
• This allows instructors to edit submitted documents and give
learners a visual cue for the instructor’s suggestions.
4. Methods for Editing
The video on the right
introduces GradeMark, an
application that is included
with a paid subscription to
www.turnitin.com. A
major component of
GradeMark is its editing
program for instructors.
GradeMark also offers
additional tools which
could be beneficial to
online instructors.
5. Generic Rubric - Paper
Rubrics are excellent
ways to communicate
an instructor’s
expectations for an
assignment to
students.
This rubric can fit
most any graduate
level writing
assignment.
The rubric is
hyperlinked to the
source website.R
6. Generic Rubric - Presentation
This rubric is an
example of a
presentation
created in an
online class.
The rubric is
hyperlinked to
the source
website
7. Socratic Questioning Techniques
• “Socratic questions help students clarify their knowledge. Socratic
Questioning is a way for an instructor to model critical thinking by probing
students understanding of a course topic. They are very useful for online
instructors have to manage discussion boards each week” (Rubin, 2012).
Click Icon to see examples
8. Reflection and Review Strategies
• Reflection and review strategies are
important because they allow students to
give feedback to the instructor.
Click HERE to see an
example of questions
from an instructor and a
student’s response in
regards to reflection
Click the image to see some tech-savvy
suggestions for student reflection.
9. Positive Reinforcement Methods
• Positive reinforcement is key in an online course, as it
reinforces and encourages student motivation; which is a
driving factor for success in this type of environment.
• Examples:
– Extra Credit
– Providing encouraging feedback
– Praising good ideas in discussions
10. Conclusion
• Instructor feedback is necessary for online
instruction from start to finish.
• Instructors must keep in mind that it is
their communication skills that will keep
students motivated to continue giving all of
their effort in a course.
• In order to keep students motivated,
feedback and communication must be
consistent and thorough.
11. References
• Communication in online courses: Strategies for providing feedback. (2010). Retrieved from http:
//www.ion.uillinois.edu/resources/tutorials/communication/feedback.asp
• Rubin, N. (2012). Socratic questioning techniques. Retrieved from http://nancy-
rubin.com/2012/04/14/socratic-questioning-techniques/
