The document provides an overview of a full-day workshop on design and the digital workplace. It includes an agenda that covers topics such as gathering insights, UX patterns, and designing an organization. The workshop aims to teach how to incorporate design into projects and improve teams' design skills. User needs and pain points are also identified to help prioritize a roadmap for the digital workplace initiative.

1. LED BY:
As part of this full-day workshop, we will aim to learn how design can be
incorporated into our projects
DESIGN IN YOUR ORG
Kanwal Khipple
MWPC
2019

2. Room 4 - Devoteam - Lumapps
MWCP 2019 – MERCI à nos sponsors

3. MWCP 2019
SUCCESS IS EARNED NOT GIVEN.

5. MWCP 2019
MISSION
Disney
WalMart
Fedex
Microsoft
McDonalds
Apple
Nike
Google
Toyota
Every company starts with an idea, and based on that one idea, works hard to build a
culture that helps deliver products and services
produce family fun entertainment
saving people money so they can live better
guaranteed overnight
enable productivity
be your favorite place and way to eat and drink
design best personal computers
inspire athletes
organize information to make it accessible & useful
satisfying ownership experience

6. MWCP 2019
BRAND IDENTITY
In order to have an effective brand, you need your target audience to associate you
whenever they think of the benefit they are looking to receive

7. MWCP 2019
DESIGN NEEDS TO BE INCLUSIVE
Individual and group collaboration needs are diverse

8. MWCP 2019
BRANDS IMPACT TO EXPERIENCE
Ensuring experiences and how users interact with them exemplify your brand

9. MWCP 2019
SHARED STORIES
Building champions in an organization starts by encouraging and sharing failures

10. MWCP 2019
NEWS THAT MATTERS…
It can’t just be regional, departmental and corporate news on your homepage anymore. You
need to think about how you will surface team and project news.

11. MWCP 2019
WHATS IN IT FOR ME
Make intuitive experiences that users can not live without

12. MWCP 2019
BUILDING EXPERIENCES
Implementing an effective design that drives engagement and speaks to your brand

13. MWCP 2019
INTRANET IN YOUR POCKET…
What if you could also enable better site experiences on mobile devices. What if you could
design for the user? Extending team or departmental reach.

14. MWCP 2019
ENGAGEMENT DRIVES INNOVATION
Enabling your champions and leaders to contribute

15. 300+ slides
80+ SharePoint Presentations @ Slideshare.Net/kkhipple
Intranets w/ Office 365 Whitepaper @ Office365Intranets.com
Message Me On LinkedIn or Email Kanwal@Khipple.com

16. SPEAKER | AUTHOR | SUPER GOOD LOOKING
KANWAL KHIPPLE, CEO
@kkhipple
bit.ly/linkedinkk
2014 2015

17. “My goal is to be able to find content like news, forms,
templates, and research efficiently and with as little friction
from technology tools as possible.”
KEY CHARACTERISTICS
Knowledge Worker
Tech-savvy Independent Goal-Oriented
MEASURES OF SUCCESSBEHAVIOR PROFILE
Consumer Persona
TOUCH POINT CHANNELS
Phone Website
Speech Chat
Mobile App
ATTRIBUTES
Technical Prowess
Technology Avoidance
Social Engagement
Leadership/ Influence
Openness to Change
Communication
Connection
Collaboration
Consumption
Contribution
 Ability to access content easily
from mobile devices.
 Favorite/frequent content
surfaced for easy access.
 Personalized news for teams and
workgroups.
 Ability to interact with thought
leaders through social networks.
Name Ken
Age 29
Role Associate
Location New York
Education Business Degree
Family Single
EXPECTATIONS:
Locate content or information in
three clicks or less. Locate content
from anywhere, on any device.
Engage with peers and thought
leaders via social media.
Personalization of news and content
based on his teams.
FRUSTRATIONS:
Difficult to sift through search
results/ documents to find the
relevant ones. Obsolete documents
exist within search results. Lack of
connection with both peers and
leaders.

18. WHAT WE ARE GOING TO COVER TODAY.
A DAY IN THE LIFE
BREAK
GATHERING INSIGHTS
LUNCH
UX PATTERNS
BREAK
DESIGN IN YOUR ORG
9:00am - 10:30am
10:30am - 11:15am
11:00am - 12:15pm
12:15pm - 1:45pm
1:45pm - 2:45pm
2:45pm – 3:00pm
3:00pm – 4:00pm

19. WHAT WE ARE GOING TO COVER TODAY.
TOGETHER, ENCOURAGE DESIGN TO BE INTEGRATED
INTO YOUR PROJECTS AND IMPROVE HOW TO BE A
DESIGN-LED TEAM
THINK ABOUT USABILITY THROUGH THE LENS OF OUR KEY USER PERSONAS
DISCUSS AND COMMIT TO SOME BROAD UX BEST PRACTICES & PRINCIPLES
GET INSPIRED TO THINK OUTSIDE OF THE NORM WITH EXAMPLES
ARTICULATE THE DIGITAL WORKPLACE EXPERIENCE THROUGH WIREFRAMES & SKETCHES

20. WHAT WE ARE GOING TO COVER TODAY.
A DAY IN THE LIFE
BREAK
GATHERING INSIGHTS
LUNCH
UX PATTERNS
BREAK
DESIGN IN YOUR ORG
9:00am - 10:30am
10:30am - 11:15am
11:00am - 12:15pm
12:15pm - 1:45pm
1:45pm - 2:45pm
2:45pm – 3:00pm
3:00pm – 4:00pm

21. PRINCIPLES
BUILDING COMMUNITIES
BUILDING A ROADMAP
BUILD VS BUY
PRINCIPLES
What we are going to cover today

22. MWCP 2019
CREATIVE DESIGN
CONCEPTS
ADOPTION PLAN
STRATEGY APPROACH
We will get an in-depth understanding of the key user needs with regards to search, communication and
collaboration and present a digital workplace roadmap as an approach towards the next phases of your
Office 365 initiative.
STRATEGY
KICK-OFF
STREAMLINED USER
NEEDS ANALYSIS
SUCCESS READINESS
ASSESSMENT
DRAFT PERSONAE /
USER PROFILES
Current State Future State
USER NEEDS
SOLUTIONS &
RECOMMENDATIONS
KEY PAIN POINTS /
CHALLENGES
DIGITAL WORKPLACE
ROADMAP
FINDINGS &
RECOMMENDATIONS
DOCUMENT
OFFICE 365
CONFIGURATION
WORKSHOPS
CREATIVE WORKSHOP
COMMUNICATION &
COLLABORATION
STRATEGY
WORKSHOPS
SUCCESS READINESS
FINDINGS &
RECOMMENDATIONS
INFORMATION
ARCHITECTURE
WORKSHOPS
ADOPTION PLANNING
WORKSHOP
DIGITAL WORKPLACE
ROADMAP
WORKSHOP

23. MWCP 2019
It would be great to find content easily on the Intranet
using search and be able to access work related
documents and materials while I am out of the office
GOALS
Drive innovation and successful
delivery of projects for my clients.
EXPECTATIONS
Comprehensive digital hub for all
of my workplace productivity
needs. Personalized digital
experience.
FRUSTRATIONS
Difficult to sift through search
results to find relevant content. Not
sure what are the best tools to use
for the job.
“
KEY CHARACTERISTICS
Age
Occupation
Education
Family
Location
41
Consultant
Bachelor’s Degree
Married
United States
FUTURE STATE
OUTLOOK
SHAREPOINT
ONEDRIVE
TEAMS
YAMMER
CURRENT STATE
OUTLOOK
SHAREPOINT
ONEDRIVE
TEAMS
YAMMER
John
Consumer Persona
Strategic Focused Independent
ATTRIBUTES
TECHNICAL PROWESS
TECH. AVOIDANCE
ONLINE EXPERIENCE
SOCIAL
DRIVE
TOUCH POINT CHANNELS
Phone Website
Speech Chat
Mobile App
Goal Oriented

24. MWCP 2019
USER STORIES
Capture user needs by personae. Answer the who, what and the why
As a who are you?
I want to… what is your need?
So that… why is it important to you?
John
Find all relevant documents
from a
unified search
I can quickly review the information
and determine what I can reuse or
reference in my work
flip

25. MWCP 2019Workshops and discussions have helped us prioritize and plan out key activities for the next
quarter
USER NEEDS
0
5
10
15
20
25
30
35
Adoption as a
Service
Digital Hub Intelligent Search Knowledge Sharing Team Cooperation

26. MWCP 2019
USER NEEDS
Collaboration, Communication and Creative workshop uncovered numerous needs and
wants
Personalize company and team news based on my interests
Personalized
Navigation Automate tasks Digital Workplace support process Enable teams to
automate their processes Digital Workplace Manage Permissions Logical Architecture Easily
search for experts Communications strategy Track the point of contact
Shared Ownership Site Creation Tool Content management strategy Easily and
effectively communicate When-to-use-what guidance Collaborate on
deliverables with my teammates Metadata On-boarding and Off-boarding process
Seamlessly switch between Apps Company communication (news and publications)
Workplace collaboration Access to all information important to me Access to workplace
productivity tools Access to team and project content Personalized content based on employee groupings
Tag documents Expertise search Refine search results Content Search Internal best
practices (SOPs, Playbook) Capture and measure employee engagement Permissions management strategy

27. MWCP 2019
• Adoption
• Too many tools - Not sure what to use when
• No formal training/support (only peer-to-peer support)
• Lack of governance
• Self-Serve – Communication & Collaboration
• Self-management of workspaces is not available
• Client/Project Knowledge not shared across regions/teams
• Lack of collaboration between teams
• Lack of best practices for documents management
• Technology Enablement
• Technology Infrastructure is slow and cumbersome
• Permissions hard to implement to comply with MSA agreements
• Need direction to migrate documents to SharePoint Online
• Automate Collaboration
• Repetitive tasks are not easy to perform due to large number of applications
• Intelligent Search
• Difficult to find information within the company
• No central place to search for employees
• Employee information and status not up to date
• Digital Hub
• Fractured Corporate Communication (each business line has separate communication)
• Lack of Single Sign-on (10-15 applications to log in every day)
PAIN POINTS
Frequency of the various pain points we’ve heard. Dominated by Culture, Adoption &
Training frustrations, followed by Workplace Communication & Collaboration.
Automate
Collaboration
Digital Hub
Intelligent Search
Adoption
Self-Serve
(Communication &
Collaboration)
Technology
Enablement

28. MWCP 2019
PRODUCT ROADMAP
As we unearth requests, we will align them based on priority and business value
CORE
COMPONENTS
CONTENTS
2018 Q1 Q2 Q3 Q4
R1 R2
OFFICE 365
BETA PILOT
TOP NAVIGATION
SOLUTION FRAMEWORK
INFORMATION ARCHITECTURE
OOTB BRANDING RESPONSIVE DESIGN
INFORMATION ARCHITECTURE
PAGE LAYOUTSHOME PAGE
TOP NAVIGATION
FOOTER
HERO SLIDER
EMPLOYEE SPOTLIGHT
STAFF DIRECTORY
RESPONSIVE DESIGN
SPOTLIGHT PAGES
SITE DESIGNS HUB SITES PAGE TEMPLATES? ???

29. MWCP 2019
Intranets
Extranets
Departmental Portals
Functional Areas
Project Group Sites
Team Group Sites
Enterprise Social Network
Document Management
Records Management
And much much more….
DIGITAL WORKPLACE PLANNING…
Intranet planning is a small part of your broader digital workplace planning.

30. MWCP 2019Empower employees to be productive and engage with their peers through an integrated employee digital
experience
DIGITAL TRANSFORMATION ROADMAP
SELF SERVE DIGITAL HUB AUTOMATE
COLLAB
INTELLIGENT
SEARCH ADOPTION AS
A SERVICE
Empower
employees to
manage and
create teams
Measure and
improve
employee
success
Automate
repetitive tasks
Inform and
engage
employees
Deliver smart
results based
on how you
work

31. MWCP 2019
APPROACH TO DESIGN SPRINTS
Iterative approach allows us to gather feedback from you sooner, and change course as
needed.
ITERATION 1
Workshops:
• Security and permissions
• Page components
• Navigation
Requirements Doc
Solution Specs Doc
• Site structure and
security model
• Navigation mapping
Wireframes
Workshops:
• News & Events
• Metadata
• Search
Requirements Doc
Solution Specs Doc
• Site structure
• Enterprise Metadata
and Taxonomy
Wireframes
Workshops:
• Custom features
• Personalized experience
• Employee engagement
• Governance
• Adoption
Solution Specs:
• Component functionality
Wireframes
Creative Design
*Governance framework
*Adoption framework
ITERATION 2 ITERATION 3
Foundational elements Current features to keep or improve upon New features/ functions that do not exist today
ANALYSISDESIGN

32. MWCP 2019
Success readiness is something you can evaluate and it spans roles, programs,
policies, guidance , even incentives and rewards.
AT AN
ORGANIZATIONAL
LEVEL HOW READY
ARE YOU?

33. PRINCIPLES
BUILDING COMMUNITIES
BUILDING A ROADMAP
BUILD VS BUY
BUILDING COMMUNITIES
What we are going to cover today

34. MWCP 2019
COMMUNICATION
COLLABORATIONPRODUCTIVITY
Groups Teams
• TIP follow the office 365 roadmap
(roadmap.office.com)
• TIP follow the techcommunity
(https://techcommunity.microsoft.com)
• TIP major release every 2 years
• TIP 4 minor releases every year
• TIP build a visual roadmap of product
features
YOUR ROLE AS A PRODUCT MANAGER
You managing a product not a set of projects

35. MWCP 2019
INNOVATION BENEFITS ARE MORE INTERESTING…
Continually improving experiences, continuous rollout of new capabilities, continued
integration with more technologies, and much more. (https://roadmap.office.com)

36. MWCP 2019
PRODUCT ROADMAP
As we unearth requests, we will align them based on priority and business value
CORE
COMPONENTS
CONTENTS
2018 Q1 Q2 Q3 Q4
R1 R2
OFFICE 365
BETA PILOT
TOP NAVIGATION
SOLUTION FRAMEWORK
INFORMATION ARCHITECTURE
OOTB BRANDING RESPONSIVE DESIGN
INFORMATION ARCHITECTURE
PAGE LAYOUTSHOME PAGE
TOP NAVIGATION
FOOTER
HERO SLIDER
EMPLOYEE SPOTLIGHT
STAFF DIRECTORY
RESPONSIVE DESIGN
SPOTLIGHT PAGES
SITE DESIGNS HUB SITES PAGE TEMPLATES? ???

37. MWCP 2019
Intranets
Extranets
Departmental Portals
Functional Areas
Project Group Sites
Team Group Sites
Enterprise Social Network
Document Management
Records Management
And much much more….
DIGITAL WORKPLACE PLANNING…
Intranet planning is a small part of your broader digital workplace planning.

38. MWCP 2019Empower employees to be productive and engage with their peers through an integrated employee digital experience
DIGITAL TRANSFORMATION ROADMAP
SELF SERVE DIGITAL HUB AUTOMATE
COLLAB
INTELLIGENT
SEARCH ADOPTION AS
A SERVICE
Empower
employees to
manage and
create teams
Measure and
improve
employee
success
Automate
repetitive tasks
Inform and
engage
employees
Deliver smart
results based
on how you
work

39. MWCP 2019
CONSUMER
A day in the life of Ken the Associate
Offices
INTRANET
Practices
Departments Communities
Ken logs into intranet and
starts his day by skimming
the homepage newsfeeds.
Ken sees that his Section
Head has received recognition
and ‘Likes’ the article.
Ken looks for a pitch deck
to reuse for a proposal he
has been assigned.
1
2
3
Ken reads up on where to stay
in Dallas, since he’s visiting
there to deliver the pitch.
4
COEs

40. MWCP 2019
COMMUNICATOR
A day in the life of Gail the HR Manager
Offices
INTRANET
Practices
Departments Communities
Gail logs into Intranet and notices she has
a task due today. She must prepare an
article about a new HR initiative.
Gail creates the news page under
the HR Dept site and schedules it
to be published next week.
1
2
COEs
Gail closes the
task in Outlook
3
Gail navigates to University to
ensure that supplementary
and training information is
available in advance.
4

41. MWCP 2019
COLLABORATOR
A day in the life of David the Partner.
Offices
Intranet
Practices
Departments
CommunitiesDavid navigates to his
Section to read the
latest practice news.
3
COEs
David opens Planner online
to check the status of the
Matters he is managing
2
David opens Outlook
online and checks his
email and schedule
1
David searches for a policy
using the keyword search
4
David checks who’s visiting his
office this week and plans to
introduce himself
5

42. MWCP 2019
COMMUNICATION
Publishing firm-wide news and events and providing users a personalized view based on their
followed communities.
Communicator
“I want to publish firm news and events to keep my
colleagues informed of what’s going on.”
Consumer
“I want to be able to select and manage my
followed communities so that I can personalize my
view of the homepage news and events.”
Consumer
“I want to see a calendar view of all events within a
community that I follow.”

43. MWCP 2019
COMMUNITY ENGAGEMENT
People-centered news, engaging social features, and a searchable firm directory all contribute to
fostering the idea of ‘One Team’.
Communicator
“I want to showcase community news and events to
raise awareness of initiatives and foster our ‘One
Team’ community.”
Consumer
“I want to be able to socially interact with news
pages, such as ‘Liking’ and commenting.”
Connector
“I want access to a searchable firm directory to easily
look up the contact information and skills of my
colleagues.”

44. MWCP 2019
SEARCH
Predictive search with integrated directory and search scopes.
Consumer
“I want a consistent keyword search across all
pages so that I can search all SharePoint content
from anywhere in Intranet.”
Consumer
“I want a predictive search experience so that I see
real-time results as I type my query.”
Connector
“I want to see people that match my search query
appear in the predictive search.”

45. MWCP 2019
COLLABORATION
Easy content sharing and project/matter task tracking.
Collaborator
“I want to see a dashboard of tasks
associated with my projects and
matters so that I can manage my team
effectively.”
Contributor
“I want users to share links to content
instead of sending attachments so that
they are always referencing the latest
version.”
MDMS
Intranet

46. MWCP 2019
SHOWCASE EXCELLENCE
University COE and a metadata model to facilitate search, sorting and filtering.
Consumer
“I want to see all training and learning resources from
around the firm in one centralized place (University)
so that I don’t have to search for this information in
various locations.”
Contributor
“I want to use enterprise metadata to facilitate search
and better target content the right audiences.”

47. Reimagining the Digital WORKPLACE through catered functionality, personalization and branding.
• Corporate culture &
philosophy embodied
through thoughtful
navigation patterns
• Highly contextual and
predictive search inline
within navigation

48. Reimagining the Digital WORKPLACE through catered functionality, personalization and branding.
• Consolidating content
streams from across an
organization
• Allowing users to discover
and subscribe to relevant
content more naturally
(suggested content
channels)

49. Reimagining the Digital WORKPLACE through catered functionality, personalization and branding.
• Simplified navigation and
business application
notification tie-ins
• Creating a centralized
‘feed’ from multiple
sources and content types

50. Reimagining the Digital WORKPLACE through catered functionality, personalization and branding.
• Integration of workplace
features and functionality
• 360° branding throughout
experience

51. Office 365 & Art of the Possible

52. Office 365 & Art of the Possible

53. Office 365 & Art of the Possible

54. “Our brand will only ever be the
memory of the experience our
people had when interacting with us”
Steve Sammartino
Experience is branding.

55. Valuable
Desirable
Accessible
Credible
Findable
Usable
Useful
User Experience Honeycomb: A Framework for Evaluating Your Digital Workplace Experience

56. PRINCIPLES
BUILDING COMMUNITIES
MOST POPULAR COMPONENTS
BUILD VS BUY
What we are going to cover today
BUILDING A ROADMAP

57. MWCP 2019
WHY CULTURE
Iterative and just in time approach to adoption

58. MWCP 2019
COMMUNICATION
COLLABORATIONPRODUCTIVITY
Groups Teams
YOUR ROLE AS A PRODUCT MANAGER
• TIP follow the office 365 roadmap (roadmap.office.com)
• TIP follow the techcommunity (https://techcommunity.microsoft.com)
• TIP major release every 2 years
• TIP 4 minor releases every year
• TIP build a visual roadmap of product features
You managing a product not a set of projects

59. MWCP 2019
INNOVATION BENEFITS ARE MORE INTERESTING…
Continually improving experiences, continuous rollout of new capabilities, continued
integration with more technologies, and much more. (https://roadmap.office.com)

60. MWCP 2019
PERSONAS
A review of user personas
Manager
“My goal is to break
down communication
barriers internally and
publish firm news quickly
and easily.”
Communicator
Assistant
“My goal is to support
Partners and Associates
within the organization
by connecting them with
the right individuals and
the right content.”
Connector
Partner
“My goal is to be as
effective as possible in
managing my section. I
want to know the status
of various matters and
what issues my team
members are facing.”
Collaborator
Associate
“My goal is to be able to
find content like news,
forms, templates, and
research efficiently and
with as little friction from
technology tools as
possible.”
Consumer
Support Staff
“My goal is to ensure
that employees reference
the latest and greatest
material from around the
firm. I want Intranet to
be the go-to tool for
administrative content.”
Contributor

61. MWCP 2019
INTRANET ROADMAP
The new and custom features and their primary/secondary personas, across 3 releases.
RELEASE 1 RELEASE 2 RELEASE 3
Feedback mechanism for
content owners.Community site calendars.
Amalgamated firm calendar.
Buy and Sell bulletin board
Publish firm-wide news and
events.
Social engagement (Likes and
Comments) on news pages.
Staff directory within
predictive keyword search
‘Follow’ communities for
personalized activity feed
Matter dashboard for who is
working on what matters
Client dashboard for past,
current, and prospective clients
Upload, edit, and share
Intranet content with my team.
Predictive search
Social photo collage
Custom search scopes and
refiners
University Center of Excellence Enterprise metadata model

62. MWCP 2019
ACCENT COLORS
More use of accent color for more visual energy
New theme
color application via
background
colors provide visual
interest and
organization
Out-of-the-box
themes provide 120
theme color
combination options
Shy header creates
more room for content
consumption

63. MWCP 2019
PAGE DESIGNS
Provides for saving a page within the same site so others can repeat the content
structure

64. MWCP 2019
CENTRAL ASSET LIBRARY
provide easy access to your organization’s approved images that can be leveraged by
everyone.
When a person needs an approved
image, or one that was purchased
for licensed use throughout the
intranet.
Click on “Your organization” and
navigate files and folders of assets
that are centrally managed for use
in title regions and the Image
webpart.

65. MWCP 2019
PUBLISHING LITE
Use modern pages/news whenever possible. It is richer with sharing, personalization,
integration and more.

66. MWCP 2019
INSIGHTFUL NEWS
Some controls like the hero spotlight or the ability to pin documents to the top of a
library can be great ways to spotlight key content and are quite intuitive.

67. MWCP 2019
CONTENT PUBLISHING
Fast and improved news/page authoring builds on what is already available. Microsoft
provides many new client side web parts.
WYSIWYG authoring
Multi-column sections
Drag/ drop editing
RTE & Paste support
OOB web parts
Page Templates

68. MWCP 2019
HEADER
Continued updates are coming to customize header sizes
Minimal Header
Compact Header
Strongly branded

69. MWCP 2019
FOOTER
Continued updates are coming for managing links in the footer
Extended
Simple
Stacked
SPFx solution using PnP
footer extended
(personal links)

70. MWCP 2019
MEGA MENU
enable you to better organize and showcase the related content and sites associated
under that hub site.
COMING SOON
Limited to site collection
TOP OF MIND
Global mega menu

71. MWCP 2019
SECTION BACKGROUND
ability to change the background color

72. MWCP 2019
UNIVERSAL SEARCH
Search will be removed from the site header to the Office 365 Suite bar
Current suite header
Coming soon suite header with universal search

73. MWCP 2019
FLUENT USER EXPERIENCE
A preview of Fluent design language

74. MWCP 2019
FOLLOWED COMMUNITIES
RELEASE 1
• Users will use SharePoint ‘follow’
feature to subscribe to the activity they
want to see in the activity feeds.
• Assumption is that all users will
automatically ‘follow’ all of the Admin
Departments.
• If user does not set their preferences,
they see all activities by default.
• Setting a preference does not exclude
user from seeing those activities if they
navigate to that specific community
site.
I want to be able to select and manage my followed communities so that I can view the activities that are
most relevant to me.

75. MWCP 2019
USER ONBOARDING EXPERIENCE
RELEASE 1 RECOMMENDATION
• Pre-assign users to the communities
they should follow based on their
user profile.
• Confirm these communities using a
basic dialog prompt when the user
logs into Intranet for the first time.
Ensuring that users are following the communities that are relevant to them.
WELCOME TO THE NEW AND
IMPROVED Intranet!
Use the ‘Follow’ feature at the top of
Intranet’s sites to include news and
events from these sites in your view of
the homepage news and events.
Ok, I’m ready to start following…

76. MWCP 2019
PERSONALIZE MY VIEW
RELEASE 2
• ‘Personalize My View’ could be
managed as a custom interface
to manage all followed sites
from one easy screen.
• Could also display:
• Number of followers
• Suggested communities
• Trending communities
I want to be able to select and manage my followed communities so that I can view the activities that are
most relevant to me.
OFFICES
COMMUNITY GROUPS
PRACTICES
COMMITTEES
Austin
Connecticut
Dallas
Dubai
Houston
London
New York
San Antonio
Seattle
Washington, DCFOLLOWING
FOLLOWING
FOLLOW +
FOLLOW +
FOLLOW +
FOLLOW +
FOLLOW +
FOLLOW +
FOLLOW +
FOLLOW +

77. MWCP 2019
MY LINKS
TOP LINKS
• For Release 1, Top Links can be curated – list manually
selected based on past metrics to popular pages.
• In future release, Top Links can be based on real-time data
(either most-saved links, or highest page hits, etc.)
I want to be able to save My Links so that I have easy access to the pages, documents, or
external links that I use the most.
MY SAVED LINKS
• Links can be from Intranet (site, page,
doc) or any external URL
• Links can be manually re-ordered by the
user.

78. MWCP 2019
SITE SCOPED ANALYTICS…
Office 365 brings insights to users throughout the experience.

79. MWCP 2019
ANALYTICS…
The trend for surfacing more actionable analytics to teams, and users will continue.
TIP educate content owners on the metrics
they have available
TIP ensure metrics have clear actionable next
steps

80. MWCP 2019
ANALYTICS…
http://Office365Metrics.com contains guidance on ways to measure Office 365 &
samples of common business impacts it can drive.
TIP ensure everyone understand what metrics
that are available in Office 365 and Azure
TIP align metrics based on your business
impacts
TIP define baseline by capturing metrics prior
to your launch

81. MWCP 2019
ANALYTICS…
Far more is tracked today than ever before, and better reporting is continually being made
available to help make sense of all this data.
TIP take advantage of Power BI adoption
content pack for the initial launch of your
portal
TIP review 70+ activities that are tracked and
accessible via the Audit Log search
functionality

82. MWCP 2019
SITE SCOPED ANALYTICS…
Office 365 brings insights to users throughout the experience.

83. MWCP 2019
DOCUMENT SCOPED ANALYTICS…
Office 365 brings insights to users throughout the experience.

84. Give you guidance and recommendations to successfully measure & share
the business impact and value of Office 365 http://Office365Metrics.com
DOWNLOAD TO MEASURE
BUSINESS IMPACT & ROI OF
OFFICE 365 WHITEPAPER

85. PRINCIPLES
BUILDING COMMUNITIES
MOST POPULAR COMPONENTS
BUILD VS BUY
What we are going to cover today
BUILD VS BUY

86. MWCP 2019
CUSTOMIZE, BUILD OR BUY?
There are limitations with each approach, so choose wisely

87. MWCP 2019
CHANGE THE LOOK OF SHAREPOINT
• You can quickly and easily customize the look of your SharePoint site to reflect
your professional style and brand.

88. MWCP 2019
OOTB
70% of corporate intranets are developed on the Microsoft SharePoint platform

89. MWCP 2019Create experiences in minutes by giving power back to your users

90. MWCP 2019Feature package with multilingual support and dedicated mobile app
2019 Winner
Best Intranet/Extranet Award
2019 Winner

91. MWCP 2019
STARTER KIT
This is a solution designed for SharePoint Online to inspire you for your own customizations.
https://github.com/SharePoint/sp-starter-kit
OBJECTIVES
Automated provisioning of simple demo content within a
communication site
Automated provisioning of the whole solution to any
tenant within minutes
Automated configuration of Site Scripts and Site Designs
at the tenant level using the PnP Remote Provisioning
engine
Implementation of different customizations for SharePoint
Online
Usage of Office UI Fabric and reusable PnP SPFx controls
within the customizations

92. MWCP 2019
CUSTOMIZATION OR CONFIGURATION?
Be aware of the limitations to what you can customize and what you can configure
CONFIGURE
CONFIGURE / CUSTOMIZE
CONFIGURE
CONFIGURE / CUSTOMIZE
CONFIGURE / CUSTOMIZE CONFIGURE

93. MWCP 2019
SHAREPOINT MODERNIZATION SCANNER
Using this scanner you can prepare your classic sites for modernization
Transform classic
pages to modern
client-side pages
http://bit.ly/githubspmodernizationtool

94. My twitter handle is @kkhipple and I work at
Thank You!
Organizers, Sponsors and You for making this possible.
50+ SharePoint Presentations @ Slideshare.Net/kkhipple
When to Use What Whitepaper @ WhentoUseWhat.com
Intranets w/ Office 365 Whitepaper @ Office365Intranets.com
External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com
and more!
Message Me On LinkedIn or Email Kanwal@Khipple.com
SPEAKER | AUTHOR | SUPER GOOD LOOKING

95. It goes into much greater depth and can be found at WhenToUseWhat.com
DOWNLOAD THE WHEN TO USE
WHAT IN OFFICE 365 ENTERPRISE
USER GUIDANCE WHITEPAPER!
Microsoft Teams Enterprise
Guidance coming soon

96. Give you guidance and recommendations to successfully plan and
implement an Office 365 Intranet http://office365intranets.com
DOWNLOAD INTRANETS WITH
OFFICE 365 WHITEPAPER!

97. Give you guidance and recommendations to successfully measure & share
the business impact and value of Office 365 http://Office365Metrics.com
DOWNLOAD TO MEASURE
BUSINESS IMPACT & ROI OF
OFFICE 365 WHITEPAPER

98. Give you guidance and recommendations to improve external sharing and
collaboration http://office365extranets.com
DOWNLOAD TO OFFICE 365
EXTERNAL SHARING
WHITEPAPER

99. Give you guidance and recommendations to successfully plan and improve
Office 365 adoption http://Office365Campaigns.com
DOWNLOAD DRIVING
OFFICE 365 ADOPTION
WHITEPAPER

100. It goes into much greater depth and can be found at
Office365Intranets.com
DOWNLOAD OUR 100+ PAGE
WHITEPAPER ON INTRANETS
WITH OFFICE 365

101. MWCP 2019
INTRANET STRATEGY…
As an organization you need to ensure that you build a great foundation and focus on
the right areas
EMPLOYEE
ENGAGEMENT
GOVERNANCE`