3. QUALIFCATIONS
Certified Nursing Assistant 2002-Present
Advanced word processing (Word 2010 for
Windows)
Database design and maintenance using
Microsoft Access
Bookkeeping using QuickBooks
Proven ability to work successfully with
customers and community organizations.
4. EXPERIENCE
Hospice Ministries, Brookhaven, MS Feb
2003-present : Certified Nursing
Assistant, Full-Time. Report to RNs about
patients conditions. Provide emotional
support to the patients and their family
members. Complete proper paper work
in a timely manner. Grooming the
patients.
5. EXPERIENCE
Lawrence County Nursing Home, Part-
Time Monitor the amount of food and
liquid intake a patient consumes.
Provide patient with the basic hygiene
requirements. Changing and making
linens, taking vital signs from patients.
August 2002-Feb. 2003
6. EXPERIENCE
Cover-It Instant Garage, West Haven, CT
Customer Service
Representative, Handles large volume of
calls from customers. Negotiate sales
orders. Solved problems with customers’
orders.
7. EXPERIENCE
BJ’S Wholesale Club, West Hartford, CT
Customer Service Supervisor, Full-Time
Distribute duties to employees. Oversee
of frontline cashiers. Reconcile
customers’ issues about services and
products.