eLearning DevLearn 2009 | Session 114 Presenters: Mark Chrisman, Jeff Tillett

1. Mobile Learning
Finally learning that can keep up with me!
copyright © 2009 Mark Chrisman, Jeff Tillett

2. Welcome! The New Computer
copyright © 2009 Mark Chrisman, Jeff Tillett

3. A few statistics to consider…
copyright © 2009 Mark Chrisman, Jeff Tillett

4. "There are over one billion people in emerging markets
who will never access the Internet using a PC.”
-- Adobe CEO Shantanu Narayen, on stage at CTIA, September 2008
copyright © 2009 Mark Chrisman, Jeff Tillett

5. "Most new internet users
will be in developing
countries and will use
mobile phones."
--The Economist,
September 2008
copyright © 2009 Mark Chrisman, Jeff Tillett

6. Are You Ready for Mobile Learning?
copyright © 2009 Mark Chrisman, Jeff Tillett

7. Today’s Student is Mobile
copyright © 2009 Mark Chrisman, Jeff Tillett

8. Are you ready for your
new audience?
copyright © 2009 Mark Chrisman, Jeff Tillett

9. Your New Audience?
Meet Lisa
21 yrs old (millennial)
Friends - Social Networks
School – Blogs, wikis
Her office – Mobile device
…just graduated.
Lisa is now looking for a job perhaps at your
company
80 Million Millennials
First Generation raised on Intranet
Born between 1976 and late as 2000
copyright © 2009 Mark Chrisman, Jeff Tillett

10. How do we reach them?
copyright © 2009 Mark Chrisman, Jeff Tillett

11. copyright © 2009 Mark Chrisman, Jeff Tillett

12. copyright © 2009 Mark Chrisman, Jeff Tillett

13. Training Learning
Informal
Social (Tribal) Learning 2.0
Mobile
copyright © 2009 Mark Chrisman, Jeff Tillett

14. Learning 1.0 Learning 2.0
Performance Support
Formal Training Delivery Just in time learning
Training
Steps
Deeper
Practice Demos
Reference
Deeper
Practice / Demos
Reference
Steps
Training
Learner Learner
copyright © 2009 Mark Chrisman, Jeff Tillett

15. Learning 2.0
• WBT, ILT, Virtual Class • Blogs, Wikis, Forums
• Top-Down, Push • Self-Service, Pull
• Centralized Content • User-Generated Content
• Taxonomies • Tags
• Company Experts • Community Experts
• Scheduled and Planned • Real-Time, On-Demand
• Localized Search • Google-Like Search
copyright © 2009 Mark Chrisman, Jeff Tillett
Credit Learning Cafe

16. Mobile learning offers
Accessibility
Availability
Adaptability
copyright © 2009 Mark Chrisman, Jeff Tillett

17. Got tools?
Basic features
Instant messaging
Email
Internet browsing
Search
Phone
copyright © 2009 Mark Chrisman, Jeff Tillett

18. Applications
copyright © 2009 Mark Chrisman, Jeff Tillett

19. What are we doing?
copyright © 2009 Mark Chrisman, Jeff Tillett

20. Current Mobile Delivery Activities
 Blending low cost mobile learning into current training:
 Pre-Training (build excitement)
 Post-Training Support (Reference)
 Focusing on Two Platforms
 BlackBerry
 Android
copyright © 2009 Mark Chrisman, Jeff Tillett

21. XHTML Mobile 1.0
Tools: Adobe Dreamweaver, Notepad
copyright © 2009 Mark Chrisman, Jeff Tillett

22. Mobile Images
Tools: Adobe Fireworks, PhotoShop
.gif
.jpg
Design Considerations:
Minimize visual noise
Utilize color and focal point
copyright © 2009 Mark Chrisman, Jeff Tillett

23. Mobile Video
Tools: QuickTime Pro, Oxelon Media
.3gp
Design Considerations:
Minimal movement, tight shots
Using Frame by frame with audio instead
Consider using still images with audio
copyright © 2009 Mark Chrisman, Jeff Tillett

24. Mobile Audio
Tools: Audacity, Adobe Soundbooth, GarageBand
.mp3
Design Considerations:
Minimize layers of audio (i.e. music VS. narration)
Keep it short and to the point, use a script
copyright © 2009 Mark Chrisman, Jeff Tillett

25. Where are we going?
copyright © 2009 Mark Chrisman, Jeff Tillett

26. Our next steps…
 Trying out enterprise-wide solution vendor demos
Chalk (RIM) // BlackBerry only
OnPoint // currently 10 person pilot on personal devices. (Android,
Blackberry and Windows.
Piloting the Yammer micro-blogging platform internally.
 Working toward mobile strategy
Communications and Training partnership
Testing SharePoint mobile content.
Defining mobile requirements for LMS
 Accept that learners are using external resources
Learners are already using mobile resources (YouTube)
How can we enable and leverage?
copyright © 2009 Mark Chrisman, Jeff Tillett

27. Things to consider
Are there any legal, HR or other policies to consider?
What needs to be mobile and why?
What value will it add to the user?
Where does it fit with current training?
Strip away anything that doesn’t support these goals.
Test early, test often!
Does your LMS vendor have mobile coming?
copyright © 2009 Mark Chrisman, Jeff Tillett

28. Event
Concept
Product
Harnessing Citizen Journalism
copyright © 2009 Mark Chrisman, Jeff Tillett

29. Uncover the Hidden Talent
User Generated Mobile Content
Traditional Learning Innovative Learning
One Way (Push) Two Way (Sharing)
copyright © 2009 Mark Chrisman, Jeff Tillett

30. UGC Moving Parts
People (Learners drive)
User contest around best practices
Event or Interview
Testimony
Feedback
Way to capture the video
Way to deliver the video
Video Library on your intranet (download or stream)
Push to mobile devices
Feedback mechanism
copyright © 2009 Mark Chrisman, Jeff Tillett

31. Selling to Leadership
Include mobile offerings as optional.
Pilot, Pilot, Pilot!!!
Test, Test, Test!!!
Survey and research current infrastructure.
copyright © 2009 Mark Chrisman, Jeff Tillett

32. Jeff Tillett
Jeff@mojocat.com
@mojotillett
copyright © 2009 Mark Chrisman, Jeff Tillett

33. Live Musically!
Mark Chrisman
mark.chrisman@gmail.com
@badsquare
copyright © 2009 Mark Chrisman, Jeff Tillett
http://badsquare.wordpress.com