The document discusses defining the social media IT artifact for eParticipation using an ensemble view. It proposes viewing social media as both a single medium with specific eParticipation capabilities, and as a social information infrastructure. An example case of Norwegian political parties' use of social media in the 2009 election is analyzed. Key findings include the need to understand both the technological functionality and socio-cultural aspects of social media to effectively use it for eParticipation.
The document presents a proposal for the interdisciplinary co-design of civic software systems. It outlines the committee overseeing the PhD defense, which includes experts from various fields like computer science, sociology, and cultural studies. The introduction discusses the context of electronic participation and civic networking platforms as socio-technical systems. It presents the problem statements around existing digitization efforts not transforming power relations, and the challenges of designing, building, and operating such complex civic systems. The objective is to develop a methodology for collaborative design adapted to stakeholders' interests and skills.
This document discusses the need for an interdisciplinary approach to understanding the future of the internet, called "Internet Science". It proposes creating a Network of Excellence to support multidisciplinary research and education in internet-related fields. The goals would be to understand how technological changes impact society and to design networks that enable positive social outcomes. An "internet scientist" profile would combine expertise from areas like networking, sociology, law, economics and more. Activities may include workshops, schools, researcher exchanges and defining priority research areas.
The document summarizes a presentation by Luigi Atzori from the University of Cagliari on the social internet of things (SIoT). It discusses how as the number of connected objects grows into the trillions, a social network approach could help objects connect and interact with each other to provide services. Atzori outlines different types of relationships between objects, such as parental and co-location, and relational models including communal sharing, equality matching, and authority ranking. He also describes key components needed for a SIoT, such as social graphs and relationship management.
Convergence: history, meanings and socio-cultural implicationsGiuseppe Lugano
Convergence is introduced as a conceptual tool to analyse, evaluate, compare and improve the design and use of information infrastructures (particularly, the Internet)
Optimistic interpretations: ignoring social relations that influence the social distribution and impact of the new ICT. The new digital technologies function as commodities, and their distribution – at least initially – tends to follow existing divisions of class, race and gender. Rather than assisting with equalization, the new information and communication technologies tend to reinforce social inequality, and lead to the formation of socially and technologically disadvantaged and excluded individuals (Golding, 1996; Zappala, 2000).
A case study analysis on digital convergent design: Skynet Platformdi8it
This document presents the results of a case study analysis on the SkyNet digital convergent design platform. The study employed structured interviews to survey people's attitudes, perceptions, and behaviors regarding convergent services. Key findings include:
1) Participants were most likely to engage with interactive TV features directly related to enhancing TV content experience, such as getting additional information about shows.
2) Internet-based interactive services saw less usage, suggesting people view TV as primarily for passive viewing.
3) Exposure to interactive features through devices like Sky+ boxes increased likelihood of using interactivity.
4) Constraints like slow performance or disrupting the TV experience reduced openness to interactivity. Participants preferred features that
The document discusses how collective action has occurred online through social media. It notes that traditional views of collective action assumed it required small, tightly organized groups, but online many examples show loosely coordinated large-scale collective action can succeed. This is due to lower communication costs allowing people to easily pool self-expression into shared goals and movements. Viral content like memes that spread widely can also fuel collective action by building shared identities and challenging conventions. The boundaries between private and public expression are blurred online, enabling formation of distributed communities that support collective goals.
The annual NMC Horizon Report describes the continuing work of the NMC Horizon Project, a research-oriented effort that seeks to identify and describe emerging technologies likely to have considerable impact on teaching, learning, and creative expression within higher education over three time horizons — one year or less, two to three years, and four to five years. This presentation gives a visual overview of the contents of The NMC Horizon Report > 2008 Higher Ed Edition. The presentation was shared at conferences all over the world in conjunction with the release of the accompanying report.
The document presents a proposal for the interdisciplinary co-design of civic software systems. It outlines the committee overseeing the PhD defense, which includes experts from various fields like computer science, sociology, and cultural studies. The introduction discusses the context of electronic participation and civic networking platforms as socio-technical systems. It presents the problem statements around existing digitization efforts not transforming power relations, and the challenges of designing, building, and operating such complex civic systems. The objective is to develop a methodology for collaborative design adapted to stakeholders' interests and skills.
This document discusses the need for an interdisciplinary approach to understanding the future of the internet, called "Internet Science". It proposes creating a Network of Excellence to support multidisciplinary research and education in internet-related fields. The goals would be to understand how technological changes impact society and to design networks that enable positive social outcomes. An "internet scientist" profile would combine expertise from areas like networking, sociology, law, economics and more. Activities may include workshops, schools, researcher exchanges and defining priority research areas.
The document summarizes a presentation by Luigi Atzori from the University of Cagliari on the social internet of things (SIoT). It discusses how as the number of connected objects grows into the trillions, a social network approach could help objects connect and interact with each other to provide services. Atzori outlines different types of relationships between objects, such as parental and co-location, and relational models including communal sharing, equality matching, and authority ranking. He also describes key components needed for a SIoT, such as social graphs and relationship management.
Convergence: history, meanings and socio-cultural implicationsGiuseppe Lugano
Convergence is introduced as a conceptual tool to analyse, evaluate, compare and improve the design and use of information infrastructures (particularly, the Internet)
Optimistic interpretations: ignoring social relations that influence the social distribution and impact of the new ICT. The new digital technologies function as commodities, and their distribution – at least initially – tends to follow existing divisions of class, race and gender. Rather than assisting with equalization, the new information and communication technologies tend to reinforce social inequality, and lead to the formation of socially and technologically disadvantaged and excluded individuals (Golding, 1996; Zappala, 2000).
A case study analysis on digital convergent design: Skynet Platformdi8it
This document presents the results of a case study analysis on the SkyNet digital convergent design platform. The study employed structured interviews to survey people's attitudes, perceptions, and behaviors regarding convergent services. Key findings include:
1) Participants were most likely to engage with interactive TV features directly related to enhancing TV content experience, such as getting additional information about shows.
2) Internet-based interactive services saw less usage, suggesting people view TV as primarily for passive viewing.
3) Exposure to interactive features through devices like Sky+ boxes increased likelihood of using interactivity.
4) Constraints like slow performance or disrupting the TV experience reduced openness to interactivity. Participants preferred features that
The document discusses how collective action has occurred online through social media. It notes that traditional views of collective action assumed it required small, tightly organized groups, but online many examples show loosely coordinated large-scale collective action can succeed. This is due to lower communication costs allowing people to easily pool self-expression into shared goals and movements. Viral content like memes that spread widely can also fuel collective action by building shared identities and challenging conventions. The boundaries between private and public expression are blurred online, enabling formation of distributed communities that support collective goals.
The annual NMC Horizon Report describes the continuing work of the NMC Horizon Project, a research-oriented effort that seeks to identify and describe emerging technologies likely to have considerable impact on teaching, learning, and creative expression within higher education over three time horizons — one year or less, two to three years, and four to five years. This presentation gives a visual overview of the contents of The NMC Horizon Report > 2008 Higher Ed Edition. The presentation was shared at conferences all over the world in conjunction with the release of the accompanying report.
This document discusses social media and its key characteristics. It defines social media as mediated communication that enables two-way interaction within online social networks. This blurs the lines between personal and mass media. Social media is characterized by increased participation, remediation of existing media forms, and a culture of bricolage where users create new content by combining pieces from different sources. The document outlines both opportunities and challenges of social media relating to areas like social implications, business, legal issues, and culture.
New Technologies, Challenges and Opportunities for Traditional Public Librari...Esin Sultan Oguz
This document discusses new technologies and opportunities for public libraries in the age of Web 2.0. It outlines how libraries can use tools like social networking, crowdsourcing, and user-generated content to enhance services and promote democratic values. Specifically, libraries have an opportunity to reduce digital divides, increase access to information, and serve as community hubs for public discourse. The emergence of collective intelligence on the web also presents a chance for libraries to take on a new "political" mission of supporting democratic participation and digital socialism.
This document discusses using new media tools for community engagement in urban planning. It suggests that tools like virtual worlds allow users to immerse themselves and collaboratively design spaces, fostering a greater sense of ownership. Unlike traditional design programs, virtual worlds give users a sense of playfulness to experiment freely. By building and inhabiting virtual spaces, they reveal insights about real social worlds and can generate groups interested in urban design elements. The document advocates that these new media tools have potential for inclusive community engagement in the planning process.
How to facilitate crowd participation - presentation in ISPIM 2013Miia Kosonen
This document discusses using crowdsourcing as a problem-solving strategy. It summarizes research on when crowdsourcing is effective based on the nature of the problem, required knowledge, size and motivation of the crowd. It also provides examples of contest, community and hybrid crowdsourcing modes. Finally, it discusses how to facilitate crowd participation by breeding motivation, assessing and specifying problems, and encouraging collaboration.
Towards Socially-Responsible Management of Personal Information in Social Net...University of Geneva
Slide deck for presentation at BlogTalk 2009 in Jeju. Co-located with Lift Asia 09
6th International Conference on Social Software Jeju, Korea, 15-16 September 2009
This document proposes a hybrid approach using topic modeling and social network analysis to identify key members in virtual communities of interest (VCOI) on dark web forums. It combines latent Dirichlet allocation to build topic-based social networks from forum posts, followed by network analysis measures to evaluate key members. The approach was tested successfully on an English language dark web forum. Previous work on social network analysis and text mining for key member identification in dark web forums is also reviewed.
Information visualization of Twitter data for co-organizing conferencesJari Jussila
Information visualization of Twitter data for co-organizing conferences, introducing CMAD2013 case, presentation in Mindtrek conference, 3 October 2013, Tampere, Finland. Co-authors: Jukka Huhtamäki, Hannu Kärkkäinen and Kaisa Still. Joint research publication of two Tekes – the Finnish Funding Agency for Technology and Innovation – projects: SOILA (Innovative value creation and business models of social media in B2B networks) and REINO (Relational Capital for Innovative Growth Companies).
Marres & lezaun materials and devices of the publicJorge Pacheco
This document provides an introduction to a special section on material-centered approaches to studying public participation. It discusses how objects, devices, settings, and materials can shape and constitute publics, challenging views that see publics as primarily discursive or linguistic. The introduction outlines some key aspects of material perspectives, potential limitations of focusing only on how materials shape subjects, and implications for political theory when considering citizenship in material terms. It also previews common themes across the papers in examining mundane technologies, experimental devices, the effort of material participation, and how material publics spread and contain themselves.
This presentation was developed to help a client address best practices for building an online community within the workplace. It was based upon a great deal of research and study of the topic and should help those who are seeking information or wish to start an online community, as it pulls together a great amount of data and resources on the topic.
Workshopvin2 A Socio Legal View On Virtual Individual Networksimec.archive
This document discusses several topics related to virtual individual networks (VIN) and user-generated content. It examines socio-legal challenges of computer-mediated communication within open and closed online communities. It also explores regulatory issues regarding content on VIN and analyzes dimensions of online and offline networks and communities. Finally, it outlines several research streams within the project, including analyzing clashes between new user-centric networks and old regulations and creating recommendations for a future-proof content regulation framework.
Social media roles in crowdsourcing innovation tasks in B2B-relationshipsJari Jussila
Social media roles in crowdsourcing innovation tasks in B2B-relationships presentation at ISPIM 2013 conference in Helsinki. Co-authors Hannu Kärkkäinen and Jani Multasuo.
The document discusses the meaning and nature of friendship in social networks. It notes that while social media networks allow people to connect with many others, research suggests there are cognitive limits to the number of close relationships people can maintain. Additionally, not all connections on social media can be considered real friendships. The document explores how social media has changed social behaviors like social grooming and signaling identity. It questions whether long lists of social media connections accurately represent people's real social networks and relationships.
Seminar Four
New Technologies, New Digital Divides
Objective: to understand the importance of new technologies in processes of globalization. To appreciate the nature of various ‘digital divides’ in cyberspace.
John Cook, LTRI, London Metropolitan University
Norbert Pachler, Institute of Education, University of London
SoMobNet International Roundtable on “Social Mobile Networking for Informal Learning” Institute of Education, Nov 21 2011: http://cloudworks.ac.uk/cloudscape/view/2363
The Social Media Council Europe will launch in three steps from October 2011 to April 2012. In the first step, they will launch a website and blogs. In the second step from February to March 2012, they will launch a co-creation platform to get input on developing the community. In the final step in April 2012, they will launch the full community website along with editorial content, peer learning, and research based on the co-creation process.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
This document summarizes a study of how Norwegian political parties communicated through social media during the 2009 parliamentary election. It finds that while parties wanted genres like dialogue and involvement, they primarily used genres like Q&A, greetings, and policy comments. The study suggests that genres of political communication in social media are still evolving, and there remains a mismatch between what citizens expect and how politicians communicate online.
Choosing the right medium for municipal eParticipation based on stakeholder e...Marius Rohde Johannessen
This document summarizes a study that aimed to (1) identify the key stakeholders in municipal eParticipation, (2) understand their communication needs and media preferences, and (3) develop a framework to help practitioners choose appropriate media based on stakeholder needs. The study identified several stakeholder groups and used a Delphi study and survey to understand their communication needs across categories like information, consultation, and debate. Municipal websites and email were the most preferred media, while social media scored higher for dialogue. The proposed framework matches communication genres to available media based on an analysis of each. The findings provide guidance but require further testing and validation in other government contexts.
This document discusses social media and its key characteristics. It defines social media as mediated communication that enables two-way interaction within online social networks. This blurs the lines between personal and mass media. Social media is characterized by increased participation, remediation of existing media forms, and a culture of bricolage where users create new content by combining pieces from different sources. The document outlines both opportunities and challenges of social media relating to areas like social implications, business, legal issues, and culture.
New Technologies, Challenges and Opportunities for Traditional Public Librari...Esin Sultan Oguz
This document discusses new technologies and opportunities for public libraries in the age of Web 2.0. It outlines how libraries can use tools like social networking, crowdsourcing, and user-generated content to enhance services and promote democratic values. Specifically, libraries have an opportunity to reduce digital divides, increase access to information, and serve as community hubs for public discourse. The emergence of collective intelligence on the web also presents a chance for libraries to take on a new "political" mission of supporting democratic participation and digital socialism.
This document discusses using new media tools for community engagement in urban planning. It suggests that tools like virtual worlds allow users to immerse themselves and collaboratively design spaces, fostering a greater sense of ownership. Unlike traditional design programs, virtual worlds give users a sense of playfulness to experiment freely. By building and inhabiting virtual spaces, they reveal insights about real social worlds and can generate groups interested in urban design elements. The document advocates that these new media tools have potential for inclusive community engagement in the planning process.
How to facilitate crowd participation - presentation in ISPIM 2013Miia Kosonen
This document discusses using crowdsourcing as a problem-solving strategy. It summarizes research on when crowdsourcing is effective based on the nature of the problem, required knowledge, size and motivation of the crowd. It also provides examples of contest, community and hybrid crowdsourcing modes. Finally, it discusses how to facilitate crowd participation by breeding motivation, assessing and specifying problems, and encouraging collaboration.
Towards Socially-Responsible Management of Personal Information in Social Net...University of Geneva
Slide deck for presentation at BlogTalk 2009 in Jeju. Co-located with Lift Asia 09
6th International Conference on Social Software Jeju, Korea, 15-16 September 2009
This document proposes a hybrid approach using topic modeling and social network analysis to identify key members in virtual communities of interest (VCOI) on dark web forums. It combines latent Dirichlet allocation to build topic-based social networks from forum posts, followed by network analysis measures to evaluate key members. The approach was tested successfully on an English language dark web forum. Previous work on social network analysis and text mining for key member identification in dark web forums is also reviewed.
Information visualization of Twitter data for co-organizing conferencesJari Jussila
Information visualization of Twitter data for co-organizing conferences, introducing CMAD2013 case, presentation in Mindtrek conference, 3 October 2013, Tampere, Finland. Co-authors: Jukka Huhtamäki, Hannu Kärkkäinen and Kaisa Still. Joint research publication of two Tekes – the Finnish Funding Agency for Technology and Innovation – projects: SOILA (Innovative value creation and business models of social media in B2B networks) and REINO (Relational Capital for Innovative Growth Companies).
Marres & lezaun materials and devices of the publicJorge Pacheco
This document provides an introduction to a special section on material-centered approaches to studying public participation. It discusses how objects, devices, settings, and materials can shape and constitute publics, challenging views that see publics as primarily discursive or linguistic. The introduction outlines some key aspects of material perspectives, potential limitations of focusing only on how materials shape subjects, and implications for political theory when considering citizenship in material terms. It also previews common themes across the papers in examining mundane technologies, experimental devices, the effort of material participation, and how material publics spread and contain themselves.
This presentation was developed to help a client address best practices for building an online community within the workplace. It was based upon a great deal of research and study of the topic and should help those who are seeking information or wish to start an online community, as it pulls together a great amount of data and resources on the topic.
Workshopvin2 A Socio Legal View On Virtual Individual Networksimec.archive
This document discusses several topics related to virtual individual networks (VIN) and user-generated content. It examines socio-legal challenges of computer-mediated communication within open and closed online communities. It also explores regulatory issues regarding content on VIN and analyzes dimensions of online and offline networks and communities. Finally, it outlines several research streams within the project, including analyzing clashes between new user-centric networks and old regulations and creating recommendations for a future-proof content regulation framework.
Social media roles in crowdsourcing innovation tasks in B2B-relationshipsJari Jussila
Social media roles in crowdsourcing innovation tasks in B2B-relationships presentation at ISPIM 2013 conference in Helsinki. Co-authors Hannu Kärkkäinen and Jani Multasuo.
The document discusses the meaning and nature of friendship in social networks. It notes that while social media networks allow people to connect with many others, research suggests there are cognitive limits to the number of close relationships people can maintain. Additionally, not all connections on social media can be considered real friendships. The document explores how social media has changed social behaviors like social grooming and signaling identity. It questions whether long lists of social media connections accurately represent people's real social networks and relationships.
Seminar Four
New Technologies, New Digital Divides
Objective: to understand the importance of new technologies in processes of globalization. To appreciate the nature of various ‘digital divides’ in cyberspace.
John Cook, LTRI, London Metropolitan University
Norbert Pachler, Institute of Education, University of London
SoMobNet International Roundtable on “Social Mobile Networking for Informal Learning” Institute of Education, Nov 21 2011: http://cloudworks.ac.uk/cloudscape/view/2363
The Social Media Council Europe will launch in three steps from October 2011 to April 2012. In the first step, they will launch a website and blogs. In the second step from February to March 2012, they will launch a co-creation platform to get input on developing the community. In the final step in April 2012, they will launch the full community website along with editorial content, peer learning, and research based on the co-creation process.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
This document summarizes a study of how Norwegian political parties communicated through social media during the 2009 parliamentary election. It finds that while parties wanted genres like dialogue and involvement, they primarily used genres like Q&A, greetings, and policy comments. The study suggests that genres of political communication in social media are still evolving, and there remains a mismatch between what citizens expect and how politicians communicate online.
Choosing the right medium for municipal eParticipation based on stakeholder e...Marius Rohde Johannessen
This document summarizes a study that aimed to (1) identify the key stakeholders in municipal eParticipation, (2) understand their communication needs and media preferences, and (3) develop a framework to help practitioners choose appropriate media based on stakeholder needs. The study identified several stakeholder groups and used a Delphi study and survey to understand their communication needs across categories like information, consultation, and debate. Municipal websites and email were the most preferred media, while social media scored higher for dialogue. The proposed framework matches communication genres to available media based on an analysis of each. The findings provide guidance but require further testing and validation in other government contexts.
Jason dunstone social media research - 2012Ray Poynter
This document summarizes a presentation given at a NewMR social media research event. The presentation discusses how market research is evolving to make use of the large amount of consumer data available through social media. It notes that while tools like sentiment analysis and Facebook Insights provide some useful data, they lack the depth of consumer understanding available through traditional survey methods. The presentation argues that market research must move beyond a focus on engagement metrics and toward a deeper understanding of consumers based on integrating online and offline data. It also notes that market researchers will need to develop new skills to analyze the massive volume of social media data using technologies like APIs and data visualization.
This document discusses a case study methodology for analyzing social media use in eParticipation. It proposes using a "community" as the analytical unit rather than an organization. The document outlines various qualitative research methods that were used in the case study such as interviews, content analysis, social network analysis, observation, stakeholder analysis, and the Delphi method. It provides examples of how each method was employed and discusses the strengths and weaknesses of each approach. The overall goal is to help other students exploring methodological challenges in this new area of research.
The document analyzes trends in Norwegian parliamentary election campaigns between 2009 and 2013 on social media. It found that numbers of social media followers and posts increased significantly from 2009 to 2013. Genres of communication were also examined, finding that debates, calls for support or nonsupport, and sharing personal accounts or links increased on platforms like Facebook and Twitter between the two elections. The use of social media began aligning more with principles of online politics like collective intelligence, experimentalism, and engagement at smaller scales.
Case Study: PerkStreet on Pinterest: Banking on Visual Social Media
Presented by: Jennifer Spencer, Digital Communications & Community Manager, PerkStreet Financial
Who says banking is boring? Using contests and collaborative boards, PerkStreet is engaging a community of smart spenders and helping to spread the word that personal finance can be fun. Follow them at pinterest.com/perkstreet
www.bdionline.com
Social Media Metrics for the Cultural Heritage sectorHU-Crossmedialab
1. The document discusses the development of a prototype social media monitor to provide Dutch museums better insight into the effects of their social media usage.
2. The monitor collects publicly available data from Facebook, Twitter, and Flickr for Dutch museums registered in the Netherlands Museum Register.
3. Developing their own custom monitor allows the researchers to experiment and customize the tool to better understand social media metrics for the cultural heritage sector, though it is acknowledged the monitor is only a prototype.
This document summarizes research on social capital and influence among online food influencers. It presents the research objectives, which include characterizing influential actors, examining their online networks, and understanding professional groups in social media. The methodology section describes data collection from online questionnaires, ego network analysis of social media profiles, and interviews. Preliminary results find that influential food bloggers online are often women passionate about cooking who have transformed their hobby into a profession. Analysis of YouTube videos and Facebook pages finds the most popular food channels and pages. The research aims to provide insights into how professional groups leverage social media.
Participatory Culture and Web 2.0 in Higher Educationac2182
This document summarizes a dissertation that studied how Web 2.0 technologies can support or inhibit participatory culture. The study involved designing a Web 2.0 system called PocketKnowledge and analyzing user interactions over two years. Initial findings showed the system design discouraged participation, but after redesigning to give users more control, a radical interaction network formed with novices acting as facilitators. However, over time the network became more expert-oriented and consumptive. The dissertation concludes technologies both enable and constrain participatory culture depending on social and cultural contexts.
The document summarizes the Emerge project, which aimed to support the formation of an effective and sustainable community of practice around the Users and Innovation Development Model using Web 2.0 technologies. Over 28 months, Emerge used community development processes and social networking to provide professional development, stimulate collaboration between projects, and improve awareness of projects in a wider context. Going forward, Emerge hopes to become a user-centered social learning hub that amplifies the outputs, connections, and impact of individuals and networks interested in educational learning and teaching.
Modelling the Media Logic of Software SystemsJan Schmidt
1) The document discusses how to conceptualize the relationship between technology, media, and sociality for digital media. It proposes modeling this through the layers of software systems, including models, algorithms, data structures, defaults, user interfaces, and external interfaces.
2) These layers both structure social interaction, through how they represent social phenomena computationally, and are structured by social interaction through communicative practices between users, developers and operators.
3) The model aims to provide a more nuanced understanding than general concepts of media logic by examining the specific logic embedded in different layers of particular software systems.
Contribuciones de la Investigación en Ciencias Sociales en las TIC para el De...EHAS
This document discusses the contribution of social research to ICT4D (information and communication technologies for development). It notes increased interest in ICT4D and themes from social research like understanding how the social is integrated into ICT projects. Social research provides perspectives on ICT4D like whether development expertise and developers communicate effectively. The document also discusses methods in social research and how ICT4D projects both design technologies with social contexts in mind but are also reshaped by social appropriation.
Researching Social Media – Big Data and Social Media AnalysisFarida Vis
Researching Social Media – Big Data and Social Media Analysis, presentation for the Social Media for Researchers: A Sheffield Universities Social Media Symposium, 23 September 2014
Presentation used for a seminar at the Jagiellonian University of Cracow (PL).
It provided an introduction to the field of Technopolitics and eParticipation as a research domain.
Presentation included several videos and a lot of animations. It is therefore recommended to download it.
This document outlines the schedule and content for Session Three of a collaboration and networking event. The session will cover social media values, networks, and platforms. It will also discuss collaboration tools in social networking contexts and the ethics of data collection. The schedule includes an activity where participants will discuss situations requiring networking and collaboration. There will also be discussions on social networking theory and a case study example before concluding with an open question lunch.
Survey of data mining techniques for socialFiras Husseini
This document summarizes data mining techniques that have been used for social network analysis. It discusses how social networks generate massive amounts of data that present computational challenges due to their size, noise, and dynamism. It then reviews both traditional and recent unsupervised, semi-supervised, and supervised data mining techniques that have been applied to social network analysis to handle these challenges and discover useful knowledge from social network data, including graph theoretic techniques, tools for analyzing opinions and sentiment, and techniques for topic detection and tracking.
This document summarizes a research study that investigated motivational values in two case studies of knowledge management systems. The researchers conducted interviews and focus groups to understand what motivates user participation and annotation. They found common motivations like reputation, self-development and community, but also differences between the cases. The researchers propose design features to support these motivational values and encourage contribution and annotation.
This document describes a collective intelligence tool called the Evidence Hub for evidence-based policy deliberations. It discusses how the Evidence Hub aims to harness the collective intelligence of online communities to crowdsource policy deliberation around complex issues. It provides an overview of the conceptual model, prototype tools, and case studies using the Evidence Hub including for educational policy issues. The Evidence Hub allows users to collaboratively annotate resources, make semantic connections between ideas, and engage in structured online discussions to facilitate the emergence of collective intelligence around contested policy topics.
The document discusses technology-mediated social participation and outlines the goals and challenges of the Summer Social Webshop. It summarizes that the Webshop aims to (1) clarify national priorities, (2) develop research questions around social participation, and (3) promote novel research methodologies to influence national policy and increase educational opportunities. It also notes key challenges include malicious attacks, privacy violations, lack of trust, and failure to be universally accessible.
Social and organizational perspective in HCISaqib Shehzad
This document discusses social and organizational perspectives in human-computer interaction (HCI). It covers computer supported cooperative work (CSCW) and groupware, which aim to support collaborative activities over networks. CSCW focuses on how computer systems can aid collaboration and coordination between people working toward common goals. Core dimensions of CSCW include awareness of others' activities, dividing and integrating work, and adapting technology to different situations. Groupware software like email and calendars supports group work. The document also discusses quantitative and qualitative approaches to studying social and organizational activities, as well as concepts like social interaction, remote collaboration, and organizational interaction. Finally, it briefly introduces social media, user-generated content, and 13 principles of effective display design.
The European Journal of Information Systems provides a European perspective on information systems. The current issue discusses social networking privacy as an important issue. The chosen article by Richard Baskerville explains how individual information systems can be used for social interaction and business processes. However, it also describes the increasing danger to privacy and security from the use of social media and calls for more attention to individual privacy policies to protect users.
This document summarizes Mario Orefice's 2012 research on the communications and narrative structure of the Italian social movement Purple People within social networking sites. The research analyzed 100 Purple People Facebook public pages and an online questionnaire. It found that Purple People appropriated pages creatively and developed an independent information system. Content shifted from national to local issues over time. Questionnaire results showed how participants used the internet and social media and engaged with Purple People online. The research highlighted the communicative structure and trends of this digital network-centered social movement.
Technical artifacts act as intermediaries between journalism and audiences. As intermediaries, technical interfaces, infrastructure, hardware, software, algorithms, and design play a role in how journalistic content is produced, distributed, perceived, and processed. An example is how the German news program "Tagesschau" has shifted from an "ivory tower" model to connecting with audiences and sharing spaces through new technical means. Further research is needed to understand how technical intermediaries shape the role of audiences and participatory practices in journalism.
Social media refers to online technologies and practices that people use to share content such as text, images, video and audio. It allows for the creation and exchange of user-generated content. Social media is fundamentally changing how people learn, read and share information by transforming one-way communication into dialogue and democratizing information. Some key differences between social media and traditional media include lower costs of production and publication for social media, faster response times, and the ability for social media content to be updated versus traditional media content which cannot be altered once published. Social media also has fewer responsibilities around content quality and relies more on interactions and discussions between users to spread information.
Similar to Defining the IT artefact in social media for eParticipation: An Ensemble view (20)
Conference presentation on plain language use in Norway. Read full paper at https://www.researchgate.net/publication/318881637_A_Review_of_the_Norwegian_Plain_Language_Policy
This document summarizes research on the use of social media, primarily Facebook, for political campaigning in Norwegian elections from 2009 to 2017.
The key findings are:
1) Political parties and candidates on Facebook have grown significantly in followers over this time period, reaching hundreds of thousands by 2017. However, increased Facebook following did not necessarily correlate with more votes.
2) The genre of political posts on Facebook has consolidated over time, focusing on short, simple multimedia messages promoting parties and criticizing opponents. Interaction with users has declined as communication has become more one-directional.
3) The tone of political Facebook posts and comments has become harder and more hostile since 2015, likely influenced by global events like
Using gamification to generate citizen input for public transport planningMarius Rohde Johannessen
Presentation at the 2016 ePart conference in Guimaraes, Portugal. Research in progress presenting a case study of a smart cities app, and discussing how the data can be used for increased citizen participation.
Presentation from 2015 ePart conference. Applying framing analysis and agenda-setting theory to examine the most shared and most read opinion articles in online newspapers.
The document discusses social capital and the networked public sphere in the context of social media and political participation. It defines key concepts like the public sphere, social capital, bridging and bonding capital. An analysis of a Norwegian political party's online community found it partially embodied characteristics of a public sphere and demonstrated how social capital operates. Participation increased social capital and social ties within and between online groups, showing how the networked public sphere and social capital can mutually reinforce political discussion and civic engagement.
Genre theory as tool for communication analysis and requirements mapping Marius Rohde Johannessen
This document discusses using genre theory as a tool for communication analysis and requirements mapping for Google Wave. Genre theory recognizes that communication follows typified patterns based on recurrent situations. It can help clarify expectations for Wave communications by analyzing the who, what, how, when, where, and why. Mapping genre systems used in Wave can help establish conventions for proper interaction within the fluid nature of the new medium.
The document discusses how social capital and the public sphere can contribute to understanding eParticipation. It proposes three key points:
1) The public sphere involves general political debate on issues of public interest, not just government-driven topics. It occurs in online spaces like discussion boards and social media.
2) Social capital, which relies on trust and reciprocity, can explain why citizens participate in public debates. High social capital strengthens participation and engagement.
3) eParticipation is more than just participation in government and decision-making. It includes citizen-driven online public spheres where debate can indirectly influence decisions through social networks.
This document discusses how different theories could lead to different conclusions in e-government 2.0 research. It examines organizational culture theory, diffusion of innovation theory, and social capital theory and how each could be applied to analyze government adoption of web 2.0 technologies. The document also analyzes the causal structures of the different theories, finding that they have varying levels of analysis, logical structures, and views of causal agency.
Defining the IT artefact in social media for eParticipation: An Ensemble view
1. Defining the social media IT
artefact for eParticipation:
An ensemble view
Marius Rohde Johannessen & Bjørn Erik Munkvold
Department of Information Systems
University of Agder, Norway
20th European Conference on Information Systems | June 11-13, 2012
2. Outline
• Introduction: Necessity of the IT artefact
• Theoretical definition: The social media artefact
• Single medium: capabilities for eParticipation
• Social media/holistic : Social media as II
• Empirical testing: Example case and findings
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3. The short version
• Socialmedia has become popular in government,
but results are somewhat limited (government 1.5)
• Paper
attempts to improve our understanding of social
media in the context of eParticipation
• We analyse social media as ensemble IT artefact in a two
step process:
1. Technology and eParticipation capabilities
2. Information Infrastructures (II)
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4. Introduction
Background and motivation
• Defining IT artefact can contribute to understanding
• Ensemble view: Socio-technical definition of IT
• Because: social media is both social/cultural and technical.
• The technology is simple (forms, HTML etc.), while the use
and culture is what makes social media different
• But: Technological functionality also determines use
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5. Theoretical definition
Ensemble artefact: eParticipation capabilities
• Lots of different initiatives at all levels of government
• Objectives ranging from dissemination to consultation
• A number of different social media + hybrids
• Need for evaluation of technology and capabilities
• Adaptedversion of Tambouris (et al 2007) provides us
with understanding of the specific system
• Sæbø/Flak 2008: added fields for activities and expected outcomes
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6. Theoretical definition
Ensemble artefact: single medium capabilities
Name of medium <insert name of social medium>
Technical functionality, such as forms, video, feedback
Functionality
options, calendar tools, search, sharing, commenting
Information/two-way consultation/involvement in the political
Level of participation
process/collaboration/power transfer to civil society
Stage in decision making Agenda setting, analysis, policy creation, implementation,
process monitoring
Actors Divided into facilitators and users of the technology
Voting, discourse formation, decision making, activism,
Activities
consultation, petitions
Expected outcomes Civic engagement, deliberative effects, democratic effects
Defining the technological characteristics and eParticipation capabilities of social media for eParticipation
(adapted from Tambouris et al., 2007 and Sæbø et al., 2008)
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7. Theoretical definition
Ensemble artefact: social media as II
• Information Infrastructures
• Based on socio-technical theory and structuration theory
• Sees technology not as single artefact, but as networks of
technologies and people
• First used to describe the physical infrastructure of the
«Information superhighway», later developed to a broader theory
for thinking about technology
• Why use II to define the IT artefact?
• Embodies ideas from sociotech, structuration & network theory
• Provides us with a short and easy, but comprehensive framework
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8. Theoretical definition
Ensemble artefact: socio-technical aspects(II)
Infrastructures have a supporting or enabling function, as opposed to
Enabling
systems that are specifically designed for one single purpose.
An infrastructure is one irreducible unit shared by a larger community.
Shared
Sharing demands standards for proper communication.
Socio- IIs are socio-technical networks. Not just technology, but also users and
technical producers
There are no limits on the number of users, stakeholders, network nodes
Open and technical components. One cannot draw a border for one single
infrastructure.
Heterogeneo IIs are connected in infrastructure ecologies, layered upon each other, and
us similar functions may be implemented in different ways.
You cannot change an entire infrastructure, or build it from scratch. New
Installed
things must be attached to the old, and the old (the installed base)
base
influences how the new can be designed.
Aspects of Information Infrastructures (Hanseth & Monteiro, 1998)
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9. Theoretical definition
Ensemble artefact: socio-technical aspects(II)
Social media are not designed to support political deliberation. The system might not
Enabling be ideal for the purpose, and users will have to make do and adapt to the limits of
the medium
Users need to adapt to their environment. One user group cannot change the way an
entire infrastructure functions. Studies of political parties’ activity on Facebook show
Shared
that the political parties have attempted to use social media as a one-way channel,
which is not in line with the culture of social media
Researchers and practitioners need to understand the culture of social media in order
Socio-technical
to become effective social media users.
The open nature of infrastructures means it becomes difficult, but also necessary, to
Open
find ways of delimiting our object of study.
The heterogeneous nature of infrastructures influence the form of political debate,
Heterogeneous and this should be taken into consideration when we make decisions on where to
look for public spheres.
To some extent controls, or guides, what we can and cannot do with social media. For
example, Facebook discussions are influenced by the way information is presented on
Installed base
Facebook, and might not be a good fit with the needs of political parties due to issues
such as compliance with archiving regulations.
Relevance of II for eParticipation 9
10. Empirical testing
Example case
• Norwegian 2009 parliamentary election
• First serious attempt at social media use:
• Facebook, Twitter, blogs, Youtube, Flickr etc.
• Objective: facilitate debate and engagement
• Data collection:
• Interviews (F2F and e-mail)
• Content and genre analysis of online communication
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11. Empirical testing
Case findings: capabilities
Name of medium Facebook
Personalised front page, Profiles, Groups, Networks, ”wall” for
message posting, Photo uploads, Notes/links, status updates,
Functionality events, Video, Chat, 3rd party applications, internal private
messaging system, search, Sharing of content, mobile app for
smartphones
Information, two-way consultation, possibly involvement in the
Level of participation
political process (legal constraints need examination)
Stage in decision
Agenda setting, Analysis
making process
Party information workers, politicians, NGOs, individual citizens. All
Actors
can be both sender and receiver of information.
Activities Information, activism, consultation, petitions
Expected outcomes Civic engagement
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12. Empirical testing
Case findings: II
Enabling Learning to cope with the restrictions of the system
Shared Finding the balance between standardisation and customisation
Socio-
Adapting to the culture of social media, understanding how to use it
technical
Open Scoping – what to use, what not to?
Heteroge
Deciding on value – what is political, what should we answer/ignore?
neous
Installed
Still not there yet (government 1.5)
base
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13. Relevance
• For research:
• Contributes to understanding of social media as IT artefact
(or at least discussion of…)
• Use of II makes visible the complex nature of social media
as a whole
• Capabilities allows us to analyse the individual medium
• For practice:
• Can apply the combined framework to their own social
media operations increased understanding
• A more practitioner-friendly application of the framework
will be presented in another paper.
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14. Thank you for listening!
marius.johannessen@uia.no
Bjorn.e.munkvold@uia.no
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