Deepak Sharma is seeking a position that allows him to spread and seek happiness in both his professional and personal life. He has over 15 years of experience in merchandising and management roles. His experience includes maintaining high customer satisfaction levels, ensuring on-time delivery, resolving issues, and coordinating fulfillment of customer needs. He has a post-graduate degree and certificates in computer science. He is fluent in English and Hindi and has traveled to US furniture markets.

1. DEEPAK SHARMA
RESUME Page 1
MISSION STATEMENT
Spread and seek Happiness in both Professional and Personal Life.
TOTAL WORK EXPERIENCE 15 Years
BRIEF WORK EXPERIENCE DETAILS
BHATI & COMPANY April’ 10 onwards
• Merchandiser / Manager
Maintaining High Satisfaction Level of Customers
Resolving the pending issues related to the Customers
Ensuring the in-time delivery of orders
Coordinating the efficient fulfillment of Escalated requirements of various
Customers
Monitoring the Export Marketing Activities of Merchandising team via
email and phone/fax.
Help improve the Sale of company by innovating new products and
marketing them to new clients
Checking and ensuring the perfection of Documentation related to
Merchandising Practices
A part of Top Level Management (Decision Support System)
AZTEC SHIVA HANDICRAFTS & ARTS (P) LTD. June’09 – Mar’10
• Sr. Merchandiser
Maintaining High Satisfaction Level of Customers
Helping achieve the targets of shipments set for each month
Resolving the pending issues related to the Customers
Daily Meeting with Production Managers to figure out the problems and
eradicate them.
Ensuring the in-time delivery of orders
Coordinating the fulfillment of Escalated information needs of all
Customers
Looking after Day to Day communications to all the buyers
Giving inputs for new product development

2. DEEPAK SHARMA
RESUME Page 2
NOBLE ART & CRAFT HOUSE Aug’06 – May’09
• Merchandiser
Maintaining High Satisfaction Level of Customers
Helping achieve the targets of shipments set for each month
Resolving the pending issues related to the Customers
Monitoring the execution of orders & eradicating the problems
Ensuring the in-time delivery of orders
Coordinating the efficient fulfillment of Escalated requirements of various
Customers
Export Marketing through Internet via email and phone/fax.
Computer Documentation
SHARMA INDUSTRIES Mar’01 - Dec’05
• Executive Assistant
Assistant to the Directors of the company
Maintaining High Satisfaction Level of Customers
Helping achieve the targets of shipments set for each month
Resolving the pending issues related to the Customers
Monitoring the execution of orders & eradicating the problems
Ensuring the in-time delivery of orders
Bank documentation for Payment Collection & GR Clearance
Furnishing all the information needs of various Customers
Export Marketing through Internet via email and phone/fax.
Computer Documentation
Cost and Benefit Analysis
RAJDHANI GIFT WINDOW Aug’00 - Jan’01
• Office Assistant
Maintaining in-time execution of all the office activities
Computer documentation

3. DEEPAK SHARMA
RESUME Page 3
Keeping track of all the orders in hand and the future prospects
General computer works
Letter typing, keeping in touch with the customers by emailing and various
other activities
FORMAL EDUCATION
Successfully cleared all 10 modules of DOEACC ‘A’ Level in January 2006
(Underwent several aspects of business like System Analysis, System Design,
Human Resource & M.I.S. during this Post Graduate Program’s study)
Graduated in Arts from J.N.V.U., Jodhpur in 2001 (Subjects opted were English
Literature, Philosophy and Economics)
Underwent Certificate Course in Computer Science from J.C.P.S., Jodhpur in 2001
Underwent Certificate Course in FoxPro from C.E.S.R., Jodhpur in 1999
Underwent several computer languages in Senior Secondary passed in 1998 from
R.B.S.E. in Vocational Computer
OTHER POINTS
Fluency in speaking, reading and writing English being a student of English
Literature during Graduation
Efficiency in English Typing
Other languages known are Hindi (Speak, Read, Write) and Rajasthani
Well known interpersonal skills, multitasking and prioritizing the works in
accordance to the circumstances
Participated in IHGF Autumn and Spring shows more than 20 times
Ample aptitude in Wrought Iron + Wooden Combination Furniture which is
Folding & Knockdown.
Good understanding on the overseas clients’ taste and technicalities especially in
iron wood combinational furniture & decorative accessories. Have achieved
remarkable business at several instances during the career by developments done
in my consultancy as per the buyers’ given trends and directions / specifications
on the meetings in India.
Having US Business Visa (B1/B2) with multiple entry valid till May 2025
Have travelled to the US furniture market places

4. DEEPAK SHARMA
RESUME Page 4
DATE OF BIRTH
29th
August 1980
ADDRESS
Deepak Sharma s/o Mr. Rajendra Sharma
House No. 563-564, Subhash Nagar- II, Near Gulab Nagar,
Kheme-ka-Kua, Pal Road, Jodhpur- 342008 (RAJ.) India
Cell: +91 982 972 4007 (Cell)
Email: deepakforraghav@gmail.com
REFERENCES
Mr. Marcus Wolff (Marcus Wolff Design)
Mr. Jassie Randhawa (Ashley Furniture India)
Date: 21-Nov-15
Place: Jodhpur Deepak Sharma