The document is a resume submitted by Deepa Vijay Jatwani for a job opportunity. It summarizes her work experience including roles as an Administrator for Emaar Properties and as an Outbound Sales Executive for Gulf News. It also lists her educational qualifications such as a Masters in Commerce and Bachelors in Commerce. Key skills mentioned include experience with Oracle ERP and Microsoft Office, as well as analytical, communication, and customer service skills.

1. Deepa Vijay Jatwani
Dubai, UAE
Mobile: 050-8460764/050-7486161
Tel: 04-3517073
Email: simplyvijay@hotmail.com; dipsway@yahoo.com
Respected Sir/Madam,
In the event of a vacancy existing in your esteemed establishment, I take the opportunity in
forwarding my curriculum vitae for your consideration, which I hope will convince you
about my capabilities. If you require any further information, please do let me know.
If you give me a chance to serve in your esteemed organization, I assure you that, I shall
discharge my duties to the entire satisfaction of the management towards the promotion of
the interest of the establishment.
Looking forward to hearing from you soon.
Thanks & Regards,
Deepa Vijay Jatwani

2. Objective
To work within a challenging environment, in a position that employs my skills, emphasizing my
experience and qualifications.
Summary of Experience
Broad skill-set encompasses the following disciplines:
 Operations Administration
 Work well in a high pressure environment.
 Well-organized and efficient.
 Skilled with computer systems and software.
 Skilled at organizing complex projects, defining project priorities, and delegating
tasks.
 Customer service relations
 Skilled at encouraging others and developing rapport.
 Self-motivated and assertive.
 Quickly learn procedures and methods.
 Able to communicate and interact effectively with individuals of all levels.
 A hands-on professional with a proven record of success.
 An experienced team player, bringing enthusiasm and energy into group efforts.
 Articulate and creative, offering innovative and practical solutions.
Accustomed to a fast-paced environment where deadlines are a priority and handling
multiple jobs simultaneously is the norm. Always brought energy and enthusiasm into
overall group efforts.
Professional Experience:
Overall 8+ Years of Work Experience
Work Experience
EMAAR PROPERTIES
Administrator Cost Management Department (Feb 2015 –Feb 2016)
• Implement directives from the Director, Cost Management to manage the Department with
administrative and secretarial services
• Assist and provide full support to the Cost Management Department.
• Manage all the necessary documents and logs related to the work.
• Handle calls, correspondences and documents regarding various queries and communicate to
the respective department member to take action when necessary.
• Arrange the diary and schedule for meetings and appointments.
• Perform general administrative duties, which include drafting and typing letters, telephone
calls, filing etc.

3. • Raise purchase requisitions for the Cost Management in ORACLE and ensure that only the
necessary items are purchased, and expenses are monitored accordingly.
• Document, record and take charge of documents requiring the Director’s approval, and keep a
copy for record purposes.
• Monitor leave applications and daily attendance record of the department and maintain a
master leave record for future reference.
• Complete assigned tasks within given deadlines.
• Maintain document tracker report in order to monitor that the documents are
reviewed/approved within the stipulated time.
• Distribute the daily correspondence and documents received to the concerned persons and
departments.
GULF NEWS
November 2014 - January 2015
Outbound Sales Executive
• Tele calling a database of 300 existing customers on a daily basis for renewal of the
Gulf News subscription.
• Providing information of the promotion and rates of the products of Gulf news.
• Tele calling the existing Gulf News subscribers to provide their spouse a
complimentary Good Living card.
• Manage / oversee all aspects of client liaison.
BRIZ ELECTRONICS
Office Administrator
December 2010 – September 2014
• Attending and screening telephone calls, receiving and directing visitors
• Prepare weekly & monthly reports for management
• Responsible for all Filing & Documentation and Data Entry
• Arranging travel, meetings, events and appointments
• Ordering stationery and equipment
• Supervising and monitoring office operations and managing staff schedules
• Manage and produce correspondence and documents, records, and databases
• Liaising with staff in other departments and with external contacts
• Sorting and distributing incoming post and organizing and sending outgoing post
EMAAR PROPERTIES PJSC
Quality Assurance Service Advisor / Project Coordinator
December 2004 – March 30th 2009
 Worked in various departments within the company which included quality
assurance, Projects, Facilities Management & Customer care
 Coordinate with Customers requirements and queries.
 General support to the team members
 Support all Site engineers, Project Managers, and coordinators to achieve team’s
targets.

4.  Telephone and Facsimile Operation.
 Prepare weekly & monthly reports for management (On Excel, PowerPoint & Oracle
Discoverer )
 Making monthly Hired Labor Attendance for the maintenance team
 Working on Oracle on daily basis to see the queries of customers and reply them
promptly
 To fix appointments for customers for the engineers to visit them incase of major
snags in the apartment or any other clarifications
 Co-ordinate and order for department stationery, within budget constraints
 Maintained professional business relationships with key owners, landlords &
developers.
 Maintaining an up to date record in the oracle.
 Responsible for all Filing & Documentation and all Data Entry.
 Coordinating with the various department with respect to the Transaction
 Handling queries /problems of the customers regarding their specific properties
RASHID BIN SHABIB &ASSOCIATES
September 2004 – November 2004
 Helping the Lawyers to prepare the court sheets
 Sending letters to the concerned parties
 Daily administration job included faxing, scanning , printing , answering customer
queries , preparing documents required by lawyers on daily basis
 At times the lawyers would even ask to make sheets based on their audio
transcription.
 Telephone and Facsimile Operation.
 Handling queries /problems of the customers regarding their specific concerns
PROLOGIC INFOSYS (INDIA)
June 2003 – July 2004
It was a computer training institute whereby the institute provided
various computer training packages for students, graduates which included
MS Office , C , C++, Visual Basic ,Tally , Internet learning ,MS Outlook
HTML, FrontPage 2000 & DHTML, etc
• Daily administration job included faxing, scanning, printing, answering
customer queries
• Telephone and Facsimile Operation
• Making schedules for trainings for the students who study at the institute
• Helping the IT team to make sure all the software’s students are using are
working properly
E D U C A T I O N A L Q U A L I F I C A T I O N S
MASTERS DEGREE IN COMMERCE
L.A.D.COLLEGE, NAGPUR, INDIA

5. Nagpur University
BACHELORS DEGREE IN COMMERCE
L.A.D.COLLEGE, NAGPUR, INDIA
Nagpur University
H.S.C
L.A.D.COLLEGE, NAGPUR, INDIA
A D D I T I O N A L Q U A L I F I C A T I O N S
CERTIFICATE/DIPLOMA IN COMPUTERS
CMC INSTITUTE, NAGPUR
CERTIFICATE/DIPLOMA IN ADVERTISING
SHELLS ADVERTISING, NAPGUR
DIPLOMA IN MASS COMMUNICATION
ALL INDIA INSTITUTE OF MANAGEMENT STUDIES, CHENNAI
Skills
Computer Skills
 Microsoft Windows 95, 98, ME, 2000, Microsoft Office ,Internet and Email
Applications
 Well-trained on Oracle ERP-Property Manager, Oracle Discoverer-Reports.
Key Skills/ Competencies
 Excellent analytical and research skills
 Excellent Communication and Interpersonal skills
 Focused and determined to accept challenges and achieve targets
 Ability to work under pressure and prioritize work.
 Customer focused.
 Effective and experienced people manager.
 Ability to take a balance view between people/ customer and business.
 Capable of planning and management.
 Problem solving skills.
Personal Details
 Nationality Indian
 Date of Birth Oct 23, 1980
 Marital Status Married
 Languages English , Hindi & Sindhi

6.  Visa Status Husband’s Sponsorship
 UAE Drivers License Yes
REFERENCES
 Available on request

7.  Visa Status Husband’s Sponsorship
 UAE Drivers License Yes
REFERENCES
 Available on request