Deidra Lawrence seeks an administrative position that utilizes her customer service, communication, and executive support skills. She has over 15 years of experience in legal administration, event coordination, and customer service roles. Her experience includes providing legal support, coordinating foreclosure processes, managing donor relationships, and supervising volunteers. She is proficient in Microsoft Office, databases, and has strong organizational, time management, and problem-solving abilities.

1. DEIDRA J. LAWRENCE Phone: (862) 213 - 4146
811 Middlesex Street Njnotary070@gmail.com
Linden, NJ 07036
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OBJECTIVE:
Obtain a position within a company that will utilize my customer service, communication, executive administrative
support skills, supervisory and leadership skills while challenging my professional abilities and productivity
WORK EXPERIENCE:
12/2013 – 8/2015
Legal Assistant Zucker, Goldberg & Ackerman LLC Mountainside, NJ
• Provided legal administrative support
• Organized, Maintained and Drafted, processed and filed newspaper publications, court motions, praecipes
to reinstate and affidavits of service for Pennsylvania foreclosures.
• Coordinated foreclosure service process with local sheriff’s department, assigned vendors and financial
clients
• Completed necessary steps for filed order of court or as required per out of state service
• Effectively communicates with sheriff offices, legal newspaper and journal staff, lien holders and
homeowners via certified and regular mail, email, phone and fax
• Monitored and renewed accounts to verify that all steps where completed within the specified time frame
• Followed up with sheriff’s departments or process servers for service status
• Uploaded, compiled and completed task using SharePoint
01/2013 – 1/2014
Administrative/Web Assistant RemX Staffing Agency Woodbridge, NJ
• Provided administrative duties to assigned companies as requested on a temporary basis
• Web services administrative assistant: reviewed and processed internet based orders for verification.
• Verified that accounts and credit card usage was legitimate and not fraudulent with customers
• Processed and cancelled orders per customer verification
• Informed customers of compromised credit card usage
• Processed refunds and credit card charge backs
08/2006-04/2012
Event/Administrative Assistant Arthritis Foundation Iselin, NJ
Assistant to the Regional Vice President of the Community Outreach Department
• Improved fundraising by providing support and coaching to all event participants
• Developed , prepared and distributed sponsorship proposals and other fundraising materials (print and
electronic)
• Managed donor/sponsor/volunteer/participant acknowledgements and certificates of participation
• Advised staff of appropriate choices of standard items to be purchased for general office or event
• Managed event database system including daily/weekly data entry, participant/donor reports, document
retrieval, account documentation and troubleshooting and process related paperwork i.e. income, expenses,
contracts, insurance requests, etc.
• Developed web and email content with an emphasis on writing with some layout and design
• Negotiated event contracts with vendors when appropriate
• Created and maintained descriptive supply order files per office and special event
• Assisted with preparation of team meetings with other chapters and potential partners
• Inspect products received for quality and quantity to ensure adherence to specified orders
• Coordinated and facilitated group meeting with multiple offices and or departments, including any required
information, lunch orders and snacks
• Explained various programs or events and responded to literature request information
• Office Management : Answered Phones, File Duplication, Greet Visitors, Faxing, Sustained inventory,
Inter Office Mail Delivery, Ordered and inventoried office supplies, Notarized legal documents
• Provided a monthly inventory list with cost and invoices to finance

2. • Processed employee expenses for special events and general office
• Event Coordination: Set up presentations, managed event revenue, Posted Events on local web and
newspaper calendars
• Worked closely with accounting department for bill payment, employee expense reports, event billing
account receivable and payable
• Prepared and established project budgets
• Maintained close professional relationships with all vendors
• Produced memos, fliers, invitations, e-newsletters and participant and prize certificates
• Financial: Record Maintenance, Provide financial statements, Generated check request, Incorporated
spreadsheets, Reconciled bookkeeping, Created weekly and monthly reports
• Completed and obtained necessary insurance for event venues
• Supervision: Created and approved company policies and procedures
• Recruited volunteers and scheduled work hours and assignments
• Technical: Negotiated contracts and pricing for purchase or rental of office equipment, event materials and
print advertisement for special events (telephone systems, printers, t-shirts, brochures, posters etc.)
• Tracked special events using the company CMS calendar, Blackbaud (Kintera and Team Approach)
• Download daily system back-up tapes for system security
• Transferred data during computer upgrades, Set up and deleted email accounts, Posted upcoming events
and results on local event calendars for PR and Marketing purposes, Troubleshot office equipment, Trained
and set up telephone system
3/05-8/06
Assistant Coordinator Atrium Staffing (Pliva Pharmaceutical) East Hanover, NJ
• Scheduled General Manufacturing Practice training test dates
• Created and completed employee human resource files verifying employee identification
• Performed test result follow-up via phone, email or fax
6/00-4/02
Customer Service/Account Representative Nextel Communications East Rutherford, NJ
• Maintained strategic, corporate and customer accounts in an inbound call center setting
• Negotiated better plans according to company or customer usage
• Answered and analyzed customer inquiries and questions
• Rectified customer disputes and issued account credits when applicable
• Programmed and performed troubleshooting for equipment as needed
EDUCATION:
Personal Courses of Interest and Affiliation:
• Notary: Home Loan Closings and Loan Modifications - Member of the National Notary Association
• Grammar and Proofreading - Union County College Continuing Education
• Practical Accounting - Union County College Continuing Education
• Fundamentals of Taxation - Union County College Continuing Education
Capella University Minneapolis, MN 2013 – Present
BS in Business - Specializing in Project Management Concentration Marketing
PROFESSIONAL SKILLS:
Proficient in MS Outlook and Office, Critical thinker with superb Administrative Skills and a strong ability to juggle
multiple projects with accuracy, Communicates effectively with strong Customer Service skills over the phone and
in person, , Detail Oriented with extremely strong sense to urgency, Efficient problem solving skills, strong time
management and prioritizing skills, strong problem solving skills, ability to support several executives on a
multitude of levels from Vice Presidents and Senior Directors to lower level management and other office staff
simultaneously, able to work independently with little or no supervision as well as in a team lead or team player
position, able to adapt to any work environment, advanced knowledge of various Microsoft Office programs,
Blackbaud databases, LexisNexis/Accurint, Perfect Practice (ADC), Minnie, Cybersource, Marketworks,
Demandware, Serenade, Team Approach and other research and documentation databases where leaving detailed
account notation is important, able to satisfy time sensitive deadlines, manage multiple projects, notarize documents,
familiar with most loan and loan modification processes, event coordination, venue, vendor, supply and

3. advertisement negotiation, accomplished and exceeded goals, address and reduce concerns, develop, maintain and
strengthen professional relationships while utilizing professional and interpersonal skills, Excellent professional and
detailed customer service by phone, email and in person