Yvonne Castle has over 20 years of experience in healthcare administration and medical secretarial roles. She is currently the Workforce Safety Team Coordinator at North Shore Health System, where she maintains medical reports, assists injured employees, and supports returning employees. Previously she was an Executive Assistant, where she managed schedules, meetings, travel arrangements, and expenses for three executives. She has also held roles as a Bariatric Coordinator, Medical Secretary, and has experience in accounting and finance.

1. Yvonne Castle
50 Disc Lane
Wantagh, NY 11793
516-236-1388
ycastle@nshs.edu
HIGHLIGHTS OF QUALIFICATIONS
• Consistently performing at a high level of excellence.
• Accurate; detail oriented; efficient and extremely organized.
• Strong interpersonal skills; able to communicate effectively.
• Works well in demanding environments independently or as part of a team.
• Possesses the ability to simultaneously and expeditiously handle a diversity of tasks
and assignments and see each through to successful completion.
• A hard-working individual, dedicated to making a difference.
PROFESSIONAL EXPERIENCE
Workforce Safety Team Coordinator- (October 2015-Present)-The main responsibility
of this position is to maintain the departmental email inbox where all medical reports are
received to be distributed to the Nurse Case Manger accordingly. In addition, medical
reports must be uploaded and maintained in the Case management Software platform.
Incident reports, Supervisor reports and Site Safety Officer reports are also sent to this
mailbox and distributed accordingly. This position requires working directly with the
manager on special projects and reports as well as assisting with preparation of materials
for “Welcome Packets” to be sent to employees who will be out on a Workman’s
Compensation leave for an extended period of time. The Team Coordinator is also the
first contact for employees who are injured and as such, they must field the calls
accordingly to the NCM and/or to Broadspire. This position requires excellent verbal and
written communication skills to effectively assist employees navigate the Workman’s
Compensation process and support Nurse Case Managers with returning employees back
to work on a timely basis.
Executive Assistant- NS/LIJ-Managed Care Department (October 2013-October
2015)-As the Executive Assistant to three high level executives, I was responsible for
accurately maintaining their schedules and made last minute preparations for meetings
and/or conferences. My goal each day was to be highly proficient and communicate
effectively with my superiors and colleagues so the department ran efficiently. My
exceptional interpersonal skills made me approachable to all levels in the department so I
was able to assist in any way needed to meet the present needs of individuals and
department. I maintained a positive attitude and contributed efficient approaches to
problems which may have arose. Job responsibilities included:

2. • Maintaining the calendar of appointments to three executives within the
department including organizing all related files and documents to be reviewed in
preparation for meetings.
• Planned and coordinated all contract negotiation meetings with network of
insurance providers and executive staff, researched available venues to
accommodate anticipated number of participants and secure all necessary
audio/visual equipment.
• Handled all travel arrangements for executive staff including airline
transportation, ground travel reservations and hotel accommodations.
• Organized all on-site meetings; notify internal departments and established
conference lines with related parties.
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• Prepared and processed executives’ travel and expense reports; reconciled
monthly corporate credit card accounts and resolved billing discrepancies.
• Prepared and processed all check request vouchers and purchase orders for
department equipment and supplies using ePRO PeopleSoft online procurement
system.
North Shore-LIJ Surgical Specialists 1999-October
2013
Bariatric Coordinator/Administrative Assistant
• Composed written educational materials distributed to bariatric patients both pre
and post-operatively.
• Maintained standards for COE (“Center of Excellence”) including entering data
into BOLD program mandated by SRC (Surgical Review Corporation).
• Procured guest speakers for post operative support group meeting, conduct and
moderate meetings.
• Followed patient care from initial office appointment to day of surgery continuing
post operatively through personal interaction via phone calls and office visits.
• Stay updated on new advances of bariatric surgery and patient care by attending
conferences.
Medical Secretary Department of Surgery at
North Shore University Hospital-Manhasset 1997-1999
Responsibilities included but were not limited to:
• Setting up appointments.
• Answering phones.

3. • Scheduling surgery.
• Pre-certifying surgery.
• Setting up home care.
• Calling in prescriptions.
• Coordinating physician travel arrangements.
• Setting up meetings.
• Medical transcription.
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Previous employment included:
1987.1988 Orbis Communications, New York, NY. Worked in Finance Department;
accounts receivable.
1985.1987 Matthew Bender Publishing, New York, NY. Accounting Department
pricing new publications.
Education and Professional Skills
• Bachelor of Business Administration-Adelphi University, Garden City, NY.
Graduated 1985.
• Completed “At Home Medical Transcription Course” in 1995.
• Allied Health Member of the A.S.M.B.S.