The document outlines the integration capabilities of Maximo with various external systems, including CRM, GIS, DMS, and project management solutions. It highlights the benefits such as improved efficiency, communication, and data management across different platforms, utilizing standard and custom adapters. Additionally, it describes the Maximo Integration Framework (MIF) as a crucial component for bi-directional integration and supports various protocols and data actions.

1. MAXIMO Integration to
Other Systems
Bashar Mahasen – Technical Manager

2. Agenda
• Maximo Integrations’ Technology
• Maximo Integration Framework
• Maximo Report & Reports Integrations

3. Maximo
Business
&
Financial CRM
GIS
DMS
PMS
BMS
e-
Business
Systems
Control
Systems
HR
IT
Systems

4. Maximo Integrations - Benefits
• Improves work planning and analysis while eliminating
the need for data duplication.
• Creates efficiencies in business processes improves
communication
• Allows organizations to take advantage of data that is
maintained in multiple systems

5. Maximo Integrations - Standard Adaptors
• Versatile Adaptors with multiple systems
– GIS, E-Business, Project Mgmt. , …
• Lowers total cost & time
– Reduces deployment time, connectivity, IT resource
time & cost,
• Maintains Agility
– Avoids technology / vendor lock in
– Comply with product standards,
– Principle support for current & future releases

6. Maximo Integrations – Custom /Well Established
• Extends the connectivity to many systems,
• Proven solutions with large install base,
• Enables Data flow across the organization,
• Uses Maximo Integration Framework or Direct
connect,

7. Maximo - E-Business Integration
– Standard Adaptor for SAP & Oracle E-Business
– Well Established Integration to Other systems like
SUN, Great Plains, ORION, Smart Stream
– Multiple Integration Scenarios and Touch points
• Chart of Accounts,
• GL Journals ,
• Item & Inventory,
• Procurement,
• Resources,

8. Maximo – ESRI GIS Integration
– Standard Adaptor for Arc ESRI GIS
– Supports visualizing Assets, Locations, WOs, SRs,
Tools, Materials and Labor
– Support Linear, Roads, Rail, Pipelines, Power lines,
Waterways
– Geocoding, tracing networks, routing, simple editing
– Expose GIS Functionality Through Maximo Application
Framework
– Expands Search capabilities (filter, Advanced) & GIS
queries and Find Address

9. Maximo – ESRI GIS Integration

10. Maximo – Document Mgmt. Systems Integration
– Available for Documentum, IBM FileNet, LiveLink
– Enablement for EDMS functionalities on Maximo
attachments
• Indexing
• Searching, (File name, pattern, context)
• Access Rights
– Physical storage & Management by EDMS and
references only in Maximo

11. Maximo - Project Mgmt. Solutions’ Integration
– Standard Adaptor for MS-Project and Primavera,
– Integrates Maximo Work Orders, Assets and
Locations, Resources and Calendars with PM solution
– Creation of work orders / Hierarchy in Maximo from a
project in PM solution
– Customizable mapping of data attributes and the use
of logic tables for added flexibility
– Configurable rules to support multiple Organizations,
sites and also multiple Primavera instances

12. Maximo - BMS, DCS, SCADA Integration
– Mapping of Maximo “Assets”/”Locations” with
Control System “Points”
– Import Meter readings into Maximo Assets,
Locations,
– Imports Alarms and Notifications, then, generate WO
based on Upper, Lower pre-defined limits,

13. Maximo – Users / HR Integration
– LDAP integration is a Standard Maximo Functionality
– Supports,
• IBM Tivoli Directory Server
• Microsoft Active Directory
– Integration with HR systems enables Maximo to have:
• Employee Master Data
• Organization Hierarchy (Dept., Sections, ..)

14. Maximo –Customer Relationship Mgmt. Integration
– Available for Oracle & MS CRM
– Enables CRM Customer’s profiles to Maximo
– Create Workorders from Customer’s Tickets, where
maintenance starts,
– Enables CRM to have real-time updates on Opened
Tickets and Workorder

15. Maximo –e-Business Systems Integration
– Available for Tejary, e-Registration, e-Tender, e-Spares
– Uploads Request for Quotations to e-Business from
Maximo,
– Automates Quotations Receiving , and Uploads
– Streamlining Procurement process

16. Maximo – IT Infrastructure Integration
– Standard Adaptor , IBM Tivoli Integration Composer .
– Imports hardware and software inventory data from
external databases into the Maximo database tables
for deployed assets and configuration items
– Having S.W & H.W data within Maximo Enables
• Software & Full License Management
• Procure based on standards,
• S.W & H.W Asset Inventory, tracking, and Auditing
• Usage Accounting,
• Management of Infrastructure changes through
configuration Management,

17. Maximo Integration Framework

18. Maximo & MIF Architecture
External Systems
Web
Services
Interface
Tables
EJB &
JMS
Files
(Flat,
XML)
Email,
Cmd
HTTP(s)
Maximo Integration Framework
User Interface Layer
JSP / Servlets
Java Beans &
Tag Library
Business Logic Layer
Work & Asset Service Mgmt. Contracts Purchasing Inventory
Core Foundation Server Layer
Security
Resource
Pooling
Event Mgmt.
Workflow
Engine
Messaging
Services
Persistence
Transaction
Management
Report
Engine
Data Layer (Oracle , MS-SQL , IBM-DB2)

19. Maximo Integration Framework (MIF)
– An essential component of Maximo service-oriented
architecture (SOA).
– Provides an XML interface for all Maximo business
objects.
– Provides support for bi-directional integration with
external applications and middleware products.
– Supports standard protocols such as HTTP/HTTPS,
Web services, JMS, flat files, and database tables.
– Supports message exchange in a synchronous and
asynchronous model.

20. MIF – Components Structure

21. MIF Create new Integration
Define Transform Deploy
 Processing Rules
 Data Actions
(Substitution
 External Systems
 Deployment
Params
 Objects to
Integrate
 Relation ships

22. MIF Standard Touch Points
• Master Data
– assets, Locations, Vendors, COA, Person ..
• Item / Inventory
– Items , Services, Balances, Reservations,
inventory Issue
• Procurement
– PR, PO, Invoice, Contracts
• Workorder
– Workorder, Workorder Hierarchy
• CCMDB/SRM
– Service Request, Configuration Items,
Collections …
• Transaction Interfaces
– Receipts, GL Transactions, Labor Reporting,
Meter Readings

23. Maximo Report & Reports Integrations

24. Maximo 7 Reporting
• Version 7 Reporting is based on an Open Reporting
Architecture designed to enable usage of reporting tool
of choice
• Embedded reporting tool, or a different reporting tool
enabled thru report integration can be used or a
combination of them
• Embedded Reports (BIRT) has more powerful
supported features which might not be applicable to
Integrated reports( Support, Direct print, Parameters
flexibility, Administration, Usage, Localization , Libs,
Schedule & Email)

25. Maximo Report & Reports Integrations
Embedded Integration Integration Integration Externalized

26. Maximo Reports Integrations