The document discusses asset management fundamentals and best practices for optimizing asset reliability and availability. It emphasizes that advanced asset management processes can provide the highest return on investment by optimizing operational costs, improving workforce productivity and safety, and enabling more informed decision making. It provides examples of how to track key performance indicators in an asset management system like IBM Maximo to optimize costs and reliability through metrics like labor utilization, asset utilization, equipment purchases, warranty recoveries, downtime, inventory needs, and material costs.

1. Asset Management Fundamentals
A foundation for Asset Management
@2021 RICHAR
for
MULTIMATICS

2. The software may be world class but you still need someone to
state the vision, and then, develop supporting processes.
Asset Management is what you extract
CMMS
MAXIMO
from the Asset Management Syste
Advanced processes provide
the largest potential
return on investment

3. 1. To optimize asset reliability / availability
2. To improve work force productivity and job safety
3. To manage by exception; to make more informed decisions
What is the purpose of Asset Management?
✓To optimize O&M costs
✓To stay competitive
✓To make a profit
✓To contribute to society
Why?
How?

4. How do you optimize Costs to Improve Reliability?
Answer:
Track ROA
Reliable companies will have a competitive advantage due to
best-in-class practices. This allows them to maintain a positive
margin even in a depressed market place.
Maximo Advanced Processes

5. Express Value in terms of ROI
Risk and Compliance Management
• Regulatory compliance
• Health Safety & Environment
Operational Excellence
• Best Practices
• Reliability
Business Agility
• Process Standardization
• Ability to Adapt
Business Alignment
• Investment Accuracy
• Supporting Strategic Goals
System Consolidation
• One version of the truth
• Cost and Complexity
Business Scenarios ROI Points
Labor Utilization Up 10-20%
Asset Utilization Up 3-5%
Equipment
purchases
Down 3-5%
Warranty
recoveries
Up 10-50%
Plant Downtime Down 5-20%
Inventory needs Down 20-30%
Inventory carrying
costs
Down 5-20%
Material Costs Reduced 10-50%
Purchasing labor Reduced 10-50%
ROI & Value
*Thanks IBM

7. From an Asset Management perspective
what have you been successful at?
What have you not been successful at?
Group Discussion

8. Reliability LeaderTM, Uptime® ElementsTM, Reliability Framework and Asset Management SystemTM and Reliability LeadershipTM are the trademark(s) or registered
trademark(s) of NetexpressUSA Inc. d/b/a Reliabilityweb.com and its affiliates in the USA and in several other countries.
Strategic Asset Management Policies
❖Asset Category; Asset Criteria/Definition
❖Replacement Cost; Asset Condition Tracking
❖Expected Service Life; Average Age
❖Levels of Service
❖Maintenance Schedules
❖Cost Tracking; Growth Plan; Capital Projects
❖Disaster Planning; Risk Management
❖Asset Management Plan by Category showing SLA

9. The Strategic Asset Management Plan (SAMP)
The SAMP contains documented information about the organization’s
Asset Management strategy that specifies the following:
•How organizational business objectives are to be converted into
asset management objectives,
•The approach for developing asset plans & sustaining models, and
•The role of the asset management/EAM (Maximo) system in
supporting achievement of the asset management objectives

11. 1. Organization and context
2. Stakeholder needs
5.1 Leadership & Commitment
5.3 Org. Roles, Resp, & Authority
5.2 Asset Management Policy
4.4 Asset Management System
6.1 Actions to address risks
1. Operational planning & control
2. Management of Change
3. Outsourcing (control)
4.3 AM System Scope
1. AM Objectives
2. Planning
8.3 Outsourcing (scope)
1. Resources
2. Competence
3. Awareness
4. Communications
5. Informational Requirements
6. Documented Information
8.2 Management of Change
1. Monitoring, measurement, analysis, & evaluation
2.Internal Audit
10 Improvement
ISO-55000 Elements

12. Asset Management Benefits
a) Happier shareholders
b) Improved financial performance
c) Informed asset investment decisions
d) Improved risk management
e) Improved services and outputs
f) Demonstrated social responsibility
g) Demonstrated compliance
h) Enhanced reputation
i) Improved organizational sustainability
j) Improved efficiency and effectiveness

13. Total Resource Management, © 2017

14. Asset Management – Self Assessment
Spider
or
Radar
Chart
This helps us
determine
where to
focus

15. Align “their” Strategy with your Assets
Your Challenge: Understand and support the needs of Boardroom, Business Line, & Floor/Field
12/8/2014 25
Total Resource Mgmt © 2014

16. The Asset Plan
Documented information that specifies the activities,
resources and timescales required for an individual asset, or a grouping
of assets, to achieve the organization’s asset management objectives.
(1)The grouping of assets may be by asset type, asset class, asset
system or asset portfolio.
(2)An asset management plan is derived from the strategic asset
management plan.
(3)An asset management plan may be contained in, or may be a
subsidiary plan of, the strategic asset management plan.

18. Align Strategy with Assets & Work
Midstream example – Gas Transmission Pipeline Management
Business Strategy – 95% availability for
assets to prevent expanding treatment
infrastructure
Asset Plan – Must integrate operating,
lifecycle/sustaining, and investment/financial
factors. Including measures.
CMMS – Need to implement &
utilize multiple modules.
12/8/2014 28
Total Resource Mgmt © 2014

19. Best Practice Tiers
Tier 1 – Asset Identification & Organization
Asset Registry
Asset Info
Asset Classes
Organization/
Hierarchy
Tier 2 – Work Control
Work Orders
Labor Hours
Failure Rep.
Costs
Tier 3 – Workforce Utilization
Labor
Availability
Planning
Scheduling
Backlog
Tier 4 – Reliability & Asset Health
Asset Health
CBM
Asset
Intelligence
Analytics
Tier 5 – Proactive Asset Management
Proactive Support of Business
Objectives
Investment/Capital Planning
Cost Management
Predictive Budgeting & Forecasting
Resource Optimization
Strategy/Plan Implement/Execute Measure Improve
© Total Resource Management, 2017

20. Implementing Asset Plans in Maximo
Asset Management/Plan Element Maximo Function
Asset Organization, Asset RegistryAssets, Locations, Location Systems
System, Subsystem, Assembly, Asset Risk Ranking &
Prioritization
Assets, Locations, Systems
(coded with severity and likelihoodfactors)
Baseline Maintenance Approach
(Preventive, Predictive, RTF)
Preventive Maintenance, PM Masters, Job Plans,
Condition Monitoring, Work Orders
Functional Failure Analysis, FMEA/FMECAFailure Hierarchy, Failure Reporting
RCM Task Evaluation, RCM Task SelectionJob Plans, Job Plan Tasks
Asset Condition & PerformanceCondition Monitoring, Measurement Points, Meters
Standardized Maintenance Work Instructions Job Plans
Work Authorization & Execution Work Orders
Maintenance Reporting, Analysis, KPIs, Continuous
Improvement
Work Orders, Asset History, DowntimeReporting,
KPIs, Start Center, Work Centers/Dashboard

21. Responsibilities from Board Room to the Ground
•Executives–Business Drivers, Strategy, Budget, Resources
•Directors/Managers– Roadmap, Policy, Standards, Measures, Plan,
Processes, Direction, Business Performance
•Reliability Engineers – Asset Performance, Analysis, Improvement
•Planners/Schedulers– Estimating, Work Planning, Work Scheduling
•Supervisors – Work Assignment, Resource Management,
Communication
•Technicians– Work Execution, Feedback

22. 32
Roles, Responsibilities and Who Does What
“… while [infrastructure entities] have made significant investments in the last 20 years, they are stand-alone systems
with limited capability for sharing information… isolated silos.” – ASCE 2007
Beware
of
Silos

23. Assessment --withDeliverables
Assessment Deliverable
1. Strategy/Objectives Definition/Workshop Radar Chart/Prioritized Objectives
2. Adoption of Best Practices to the Business Roadmap
3. Blueprint to implement Roadmap Action Plan
4. Best Practice Maximo/EAM Implementation Technology Enablement Plan & Design
5. Best Practice Instance Configuration Configured Solution
6. Training Executed Training/Knowledge Transfer
7. AAM Best Practice Maximo User Access
8. Monthly Best Practice Workshops - Tiers Educational Webinars & Open Forum
9. Quarterly Health Check Scorecard, findings, recommendations

24. Turn-key Maximo solution with best practice processes and pre-
configured applications, value lists, failure codes, asset classifications,
reports and KPI’s for areas like:
• Work Optimization Analytics
•Advanced Failure Analytics
•
•
•
•
Asset Health
Planning & Scheduling
Labor & Material Management, Budgeting, Forecasting
Reliability Centered Maintenance Support
Accelerated Path to Effective AAM in Maximo
Advanced Asset Management

25. Asset Management Roadmap
Although each journey is unique, the
Asset Management Roadmap creates
a comprehensive long range plan
based on organizational priorities and
availabilities.
The Long Range Plan also supports
sustainment activities, such as:
▪Benchmarking activities
▪Attending Maximo World
▪Obtaining CRL staff accreditation
▪Error Checks and Proactive Audits
Establish
Core
Team
Define
End-Game
01
Create
Strategic
Plan
02
04
Identify
Best
Practices
05
Define
Critical
Procedures
06 Define
Failure
12
Conduct
Blended
Training
15
Perform
Criticality
Analysis
16
m
O
Perfor
RCM/PM
Analysis
17
Optimize
Planning
Scheduling
18
Impl.
Mobile
Solution
19
Implement
Chronic
Failure
Analysis
Identify
Stakeholders
03
Create
AS-IS
TO-BE
07
08
Perform
GAP
Analysis
09
Action
Plan
Fix
Missing
Foundation 14
Data
13
20
Create
Long Range
Plan
Configure
System
Create
10
Assumption:
oCMMS is installed.
oOrganization requests assistance in Asset Management processes
oRequests Long Range Plan showing improvement initiatives
oGoal: Design the CMMSwith intent to extract value-add information
Capture Failure
Mode on WO
11
Create Analytic
Reliability
Team
You can install software,
but you cannot install reliability.
Scott.Stukel@trmnet.com John.Reeve@trmnet.com

26. IBM has identified three major disciplines that help
industrial companies respond to the global productivity crisis
with improvedefficiency, reduced risks, and lower costs:
–EAM to capture asset data and manage execution of work
–APM to optimize performance through prediction and
prescriptive actions
–MRO IO to improveuptime and cost with better inventory
control
We are helping customers
improve operational
effectiveness and efficiency Enterprise Asset
Management
(EAM)
Asset
Performance
Management
(APM)
MRO Inventory
Optimization
36
(MRO IO)
ASSET

27. Maximo Enterprise Asset Management Portfolio
Add-on Solutions
Integrations
Maximo
Scheduler
Maximo
Linear
Maximo
Archiving
Maximo
Calibration
Maximo
ERP Adapters
Maximo
Service Provider
Maximo
Augmented
Collaboration
MaximoAPM
Health
SaaS Solutions
Core Solution
MaximoAsset
Management
IBM
WatsonIoT
Platform
IBM
Weather
IBM
Cognos
Analytics
Maximo
Spatial
Maximo
Anywhere
MaximoAPM
Predict
IBM
Worker
Insights
Maximo
SchedulerPlus
MaximoAsset
Configuration
Manager
Maximo
Health, Safety&
Environment
IBM
Control Desk
MaximoEAM
SaaS Flex
Maximo EAM SaaS
(multi-tenant)
Industry Solutions
Maximo for
Transportation
Maximo for
Nuclear
Cal
Maximo for
Life Sciences
Cal
Maximo for
Utilities
Spatial
Maximo for
Oil & Gas
HS&E
Maximo for
Aviation
Maximo for Civil
Infrastructure
MaximoAPM
for E&U
Maximo
WorkforceAssistant
EMA
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information
7
mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality
described for our products remains at our solediscretion.

28. Maximo EAM
Releases
7.6.1 – July, 2018
7.6.1.1 – May,2019
10
New Work Centers and
enhancements to existing
ones.
Supervisor
Technician
Inventory Management
Modernized User Interface
Advanced mappingcapabilities
Ease of build and deployment
features – installationvideos
Free 3-day online trainingcourse
Updates to meet industryand
regulatory requirements.
–Aviation
–Asset Configuration
Manager
–Service Provider
–Transportation
–Scheduler
–Spatial / Linear
Inspections
Service Requests
Strengthen work managementwith
mobility
Continuedfocus onIndustry
Solutions
Administration
Asset Manager
Business Analyst
Maps
Artificial Intelligence with
Equipment Maintenance
Assistance.
Hands- free with Watson
conversation.
Worker Safety
Token Licensing
SchedulerOptimization models for
capacity planning, resource
assignment and dispatching
Business Intelligence using Cognos
11
Business Analyst dashboardand
KPIs
Improving the userexperience
Innovationand technology
advancements
Analytic insight for improveddecision
making
10

29. Modernizing the Maximo User Experience with Work Centers
Inventory Management
Business Analyst
Work Technician/Supervisor
Service Requestor
Inspections
Maximo just got a
whole lot simpler and
more intuitive.
The new user
experience is designed
with specific roles in
mind.
The work centers are
responsiveto the
device you are using.
Modernized to use web
component technology
Analyze Maximo data for better
decision making.
39
Submit a problem quicklyand
efficiently.
Complete inspections with
hands free capabilities.
Improve order fulfillment to
minimize asset downtime.
Works on assignments and
report actuals with minimal
effort.

30. Maximo Work Center Examples
Quickly respond to work
approval requests
Change work order information on the fly
with a touch-oriented interface
40

31. Maximo Work Center Examples
Quickly respond to work
approval requests
Change work order information on the fly
with a touch-oriented interface
41

32. 36
Anywhere 7.6.2 Anywhere 7.6.3
Anywhere 7.6.2.1
Path forward
▪Simplified architecture (removal ofMF)
Ease ofInstall
Ease of build
Ease of deployment
▪Ease of use
Single Administrative application
Single shell distribution
Removal of license restrictions
Reduced hardware: Removal of Mac machine
requirement for IOsbuilds
▪Improved visibility
Direct access to device thru Cordova versusMF
▪Currency
WebSphere9 support
Windows Universal
Maximo platform consistency
▪Miscellaneous
Reduced middleware
Single support team
Seamlessupgrade
▪Foundation for off-linework centers
Maximo Anywhere Product Roadmap - continuous feature enhancements
▪Modernized User interface
▪Serviceability features
▪Performance featurefocus
▪SAML based Sign On Support
▪Installation processupdates
▪Ease of build and deployment
▪Work Execution MapEnhancements
▪Advanced Map Capabilities
▪Mobile OS Support
▪Connectivity Improvements
▪Serviceability Updates
▪Save log from device
Delivered Customer driven Improvements:
Q4 2017 Q2 2018 Q1 2020
Q1 2019
Anywhere 7.6.3.1
Q4 2018
Non-Releasedeliverables
▪Step-by-step Installation Videos
▪Improved Developerdocumentation
▪Detailed System Requirementsdoc.

33. What’s Next….
Maximo Work Centers
Continued focus areas
•Improving the end user experience
•Delivering new capabilities and applicationfunctionality
•Workflow enablement
Technical progression
•Ability to configure work centers with a visual configuration tool
•End-user personalization areas built into the work center
•Convergence with Anywhere for offline capabilities
•Fully upgradeable
•Alignment with other IBM products
37
•Configuration
•Personalization
•Offline Capabilities
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future
products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding
potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products
may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole
discretion.
On-going Improvements Modernizing Maximo

34. Maximo Roadmap
MaximoEAM/SaaS
Maximo7.6.1.1
–Asset Health Insights (AHI)
7.6.1
–Predictive Maintenance
Insights (PMI) SaaS 7.6.1
–AHI 7.6.1.x
–PMI SaaS7.6.1.x
–APM forE&U
–AHI 7.6.1.x
–PMI SaaS7.6.1.x
–APM forE&U
–Aviation 7.6.8
–ACM
–Service Provider
–Scheduler/Plus7.6.7.3
–Spatial 7.6.0.5
–Nuclear7.6.x
–Anywhere 7.6.3.1iFix
MaximoAPM
IndustrySolutions
and Add-ons
Mobility
–WorkforceAssistant –
Solutions - EMA–
Anywhere 7.6.x
WorkforceAssistant Solutions -
MAC 7.6.x
H2 2020
H1 2019 H2 2019 H1 2020
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The
information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future
features or functionality described for our products remains at our solediscretion.
–APM for CivilInfrastructure
–APM for O&G
–Augmented
CollaborationBeta
–AHI 7.xx
–PMI 7.x
–APM forE&U
–O&G/HSE 7.6.x
–Maximo for Civil
Infrastructure 7.6.x
–Anywhere 7.6.x
–Scheduler/Plus7.6.x
–Spatial 7.6.x
Maximo 7.6.1.x
–Workcenters
–BIM
–Migration Manager
–Budgeting
–Currency updates

35. 3 TakeAway’s…
❖Continued Investment in Maximo
❖Expanding beyondEAM
❖Modernization & Innovation

61. SUMMARY
•Introduction to Asset Management
•Purpose Asset Management
•The Strategic Asset Management Plan
•Anatomy of Asset Management
•Asset Management Benefits
•Best Practice Tiers
•Implementing Asset Plans in Maximo

62. Asset Management Fundamentals
A foundation for Advanced Asset Management
MULTIMATICS
THANK YOU