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Susan Mercer

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Diving Deep: Uncovering Hidden Insights Through User Interviews
Webvisions talk 2015 09252015 final
Using Design Psychology for Good and Evil - IGNITE UXPA 2014
Beyond Just Usability: Desirability and Usefulness Testing
Choosing the Right Research Methods for Your Project (webinar)
Moderating to the Max: Refining Your Interviewing and Moderating Skills
Strengthening Design Research Moderating Skills
Keeping Your Moderating Skills Sharp
Informal Mentoring
Maximizing your moderating_game