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Dr Mansoor Anwar Habib
Director-medical & occupational health services-Human Capital & Adminstration
Emirates Integrated Telecommunications Company “du”
Worksite health promotion in the Gulf
Region
a need or a want ?!
Dr Mansoor Anwar
MBBS,MRCGP(Int),ABFM,MSc Occ Health
Regional Chair (International Association of Worksite
Health Promotion)-IAWHP
Introduction
Gulf Cooperation council (GCC)
Association of 6 member states
Created in 1981
Common market platform
Cross-country investment and services trade
Oil & gas resources and rapid economic growth.
Health Issues & Risk Behaviors
Background
• As work becomes more sedentary, the global workforce is becoming fatter, sicker and less
productive.
• The main challenges to employee health in the Arabian Gulf are:
1. Poor diet
2. Inadequate physical activity
3. Tobacco use
4. Chronic diseases (Obesity, Diabetes, High BP, high cholesterol)
• All of the above is increasing and becoming a costly threat to corporations and their workers.
• Working adults spend more time at work than in any other settings, so the workplace is an
important place to institute changes in behavior.
• Research has shown that companies who develop a well-informed, health-conscious workforce
can lower costs, reduce absenteeism, and raise productivity on the job.
Dietary habits
• Dramatic changes in the last 40 years.
(Musaiger,2002) :
• Increase in the calorie intake since 1971 mainly from animal foods
• Per capita daily fat intake increased, ranging from 14% to 143%.
• 1960s food subsidy policy encouraged intake of fat, sugar, rice, wheat
flour and meat.
• Urbanization efforts faster then health education efforts.
Overweight, Obesity & smoking prevalence
(Female/Male)
Disease Bahrain UAE Qatar Kuwait Oman Saudi
Arabia
Overweight 67/61 69/66 64/57 79/69 47/43 64/63
Obesity 35/21 39/24 29/17 52/29 14/7 33/23
Smoking 3/26 2/26 6/42 2/34 1/24 3/25
Mortality scale
Disease Bahrain UAE Qatar Kuwait Oman Saudi
Arabia
Heart 1 1 1 1 1 1
CVS 5 3 5 7 4 7
Diabetes 3 7 3 6 3 6
Nephritis 8 6 6 9 9 9
Lung disease 7 (C) 5 (I) 9 (TB) 8 (I) 5 (I) 4 (I)
Accidents 4 2 2 3 6 5
Workplace Health Promotion
the Luxembourg Declaration of 1997
• the combined efforts of employers, employees and society to improve
the health and well-being of people at work.
• a comprehensive analysis and design at human – organization – work
levels aiming at development of health resources in the enterprise.
Achieved by:
improving the organization and the working environment.
 promoting active participation.
encouraging personal development
The Luxembourg Declaration Guideline
• Participation. All staff have to be involved.
• Integration. workplace health promotion has to be integrated in all
important decisions and in all areas of organizations.
• Project management. All measures and programs have to be oriented
to a problem-solving cycle: needs analysis, setting priorities, planning,
implementation, continuous control and evaluation.
• Comprehensiveness. Workplace health promotion includes
individual-directed and environment-directed measures from various
fields.
Impact
• Increased productivity
• Decreased absenteeism
• Decreased presenteeism (the situation when an employee is being
registered as attending and being paid with lower performance due to
a health condition or other causes).
• Decreased insurance utilization
• Increased ROI
GOOD PRACTICE EXAMPLES
Saudi Arabia: Saudi Aramco
• Since 1940s
• Community health centers development.
• Training programs in health, safety & environment for contractors
• Regular inspections of contractors labor camps to ensure adherence to best
practice.
• Surveillance systems in place
• Individual counseling provision
• In 2004 a landmark study on firefighters led to comprehensive health and
fitness programs for the firefighters
• Small fitness centers establishment at Aramco fire stations
Bahrain: (GPIC)
Leader in health, safety and environment
Award wining entity in safety measures
Established first of its kind auditor system for safety issues
Qatar/UAE (Dolphin Energy )
Focused health strategy towards wellness & prevention of occupational
illness.
Annual heat stress management programs
UAE
Corporate Wellness & Medical services
du
2010-2013
Vision
“To be the leader in incorporating a sustainable workplace wellness program
in the region.”
Mission
We aim to provide du employees a means to increase and sustain optimal health, so
they can fulfill company objectives more efficiently and effectively
How to move forward?
 Get Senior management support
• An essential step to the process of embedding a culture of wellness and for developing
programs that are sustainable.
• Walk the talk !!
 Establish a dedicated wellness department
 Craft a result-oriented operating plan
1. Data collection
2. Goals & Objectives
3. Implementation
4. Marketing & communication strategies
5. Appropriate budget
6. Evaluation
Wellness
Prevention
Medicals
Vaccination
Lifestyle
Nutrition
Physical
Activity
Stress/Sleep
Smoking
23
Wellness Calendar
Employee Wellness:
Support & sustainability tools
• Clinic
• Fully equipped fitness center(gym) + swimming pool
• Canteen with healthy options and vending machines.
• Staircase area & elevators with motivational quotes.
• Communication tools (intranet, emails,SMS,PR)
• Innovative ideas scheme
• Wellness smartphone application
In-house clinic
29
RESULTS & OUTCOMES
Dubai Women’s Run
Biggest Winner Weight Loss Program
Biggest Winner Weight Loss Program
Award Ceremony
Measures of Success
• Increase in Participation rate
• Increase Number of Activities
• Reduction in level of absenteeism
• Reduction in medical costs/claim:loss ratio
• Employee Engagement
• Health parameters (Blood pressure, body weight, BMI,blood sugar,
blood cholesterol)
The wellness drive in the company took a strong leap in 2013 as such that there was an
overall increase in number of wellness campaigns and activities by 20% from 2012 and
by 50% from 2011
35
2012
Activity particpnts
1-Marathon 30
2 GCC 266
3- Nosmokingcampaign 55
4- Travelhealthvaccination 33
5- Ramadanhealthactivity wholecompany
6- Fluvaccine 443
7- Healthyheartmonth 478
8- Worldsightday 140
9- Worlddiabetesday 132tests,40attendedlectures
10- Duretailwellnessactivity 178allacrossemirates
activity Participents
1-Executive wellnessprogram 31
2- Marathon 69
3- wellnessdrive 280
4- insurance workshops 29
5- dental screening 125
6- clinical workshops 64
7- strechexercise 99
8- RamadanKnwoeldge builder all company
9- Biggestwinnerweightloss 225
10- Dubai womenrun 40
11-Fluvaccine campagin 220
12- Diabetescampaign 200
13- Movember- Men'shealth 85
Summary
• Young field in the GCC
• Only small number of employers have the set up
• Evidence of the effectiveness of workplace health promotion programs is
lacking.
• Current drivers of implementation:
CSR
Corporate image
Absenteeism
Productivity
• Challenge to SMEs for implementation until data is available to show the $
savings.
Thank you!!
2014 Dubai Marathon

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Employee Wellness: Can It Be the Secret To Improving Performance and Preventing Absenteeism? Dr. Mansoor Anwar Director - Medical & Occupational Health, du

  • 1. Dr Mansoor Anwar Habib Director-medical & occupational health services-Human Capital & Adminstration Emirates Integrated Telecommunications Company “du”
  • 2. Worksite health promotion in the Gulf Region a need or a want ?! Dr Mansoor Anwar MBBS,MRCGP(Int),ABFM,MSc Occ Health Regional Chair (International Association of Worksite Health Promotion)-IAWHP
  • 4.
  • 5. Gulf Cooperation council (GCC) Association of 6 member states Created in 1981 Common market platform Cross-country investment and services trade Oil & gas resources and rapid economic growth.
  • 6. Health Issues & Risk Behaviors
  • 7. Background • As work becomes more sedentary, the global workforce is becoming fatter, sicker and less productive. • The main challenges to employee health in the Arabian Gulf are: 1. Poor diet 2. Inadequate physical activity 3. Tobacco use 4. Chronic diseases (Obesity, Diabetes, High BP, high cholesterol) • All of the above is increasing and becoming a costly threat to corporations and their workers. • Working adults spend more time at work than in any other settings, so the workplace is an important place to institute changes in behavior. • Research has shown that companies who develop a well-informed, health-conscious workforce can lower costs, reduce absenteeism, and raise productivity on the job.
  • 8. Dietary habits • Dramatic changes in the last 40 years. (Musaiger,2002) : • Increase in the calorie intake since 1971 mainly from animal foods • Per capita daily fat intake increased, ranging from 14% to 143%. • 1960s food subsidy policy encouraged intake of fat, sugar, rice, wheat flour and meat. • Urbanization efforts faster then health education efforts.
  • 9. Overweight, Obesity & smoking prevalence (Female/Male) Disease Bahrain UAE Qatar Kuwait Oman Saudi Arabia Overweight 67/61 69/66 64/57 79/69 47/43 64/63 Obesity 35/21 39/24 29/17 52/29 14/7 33/23 Smoking 3/26 2/26 6/42 2/34 1/24 3/25
  • 10. Mortality scale Disease Bahrain UAE Qatar Kuwait Oman Saudi Arabia Heart 1 1 1 1 1 1 CVS 5 3 5 7 4 7 Diabetes 3 7 3 6 3 6 Nephritis 8 6 6 9 9 9 Lung disease 7 (C) 5 (I) 9 (TB) 8 (I) 5 (I) 4 (I) Accidents 4 2 2 3 6 5
  • 12. the Luxembourg Declaration of 1997 • the combined efforts of employers, employees and society to improve the health and well-being of people at work. • a comprehensive analysis and design at human – organization – work levels aiming at development of health resources in the enterprise. Achieved by: improving the organization and the working environment.  promoting active participation. encouraging personal development
  • 13. The Luxembourg Declaration Guideline • Participation. All staff have to be involved. • Integration. workplace health promotion has to be integrated in all important decisions and in all areas of organizations. • Project management. All measures and programs have to be oriented to a problem-solving cycle: needs analysis, setting priorities, planning, implementation, continuous control and evaluation. • Comprehensiveness. Workplace health promotion includes individual-directed and environment-directed measures from various fields.
  • 14. Impact • Increased productivity • Decreased absenteeism • Decreased presenteeism (the situation when an employee is being registered as attending and being paid with lower performance due to a health condition or other causes). • Decreased insurance utilization • Increased ROI
  • 16. Saudi Arabia: Saudi Aramco • Since 1940s • Community health centers development. • Training programs in health, safety & environment for contractors • Regular inspections of contractors labor camps to ensure adherence to best practice. • Surveillance systems in place • Individual counseling provision • In 2004 a landmark study on firefighters led to comprehensive health and fitness programs for the firefighters • Small fitness centers establishment at Aramco fire stations
  • 17. Bahrain: (GPIC) Leader in health, safety and environment Award wining entity in safety measures Established first of its kind auditor system for safety issues Qatar/UAE (Dolphin Energy ) Focused health strategy towards wellness & prevention of occupational illness. Annual heat stress management programs
  • 18. UAE
  • 19. Corporate Wellness & Medical services du 2010-2013
  • 20. Vision “To be the leader in incorporating a sustainable workplace wellness program in the region.” Mission We aim to provide du employees a means to increase and sustain optimal health, so they can fulfill company objectives more efficiently and effectively
  • 21. How to move forward?  Get Senior management support • An essential step to the process of embedding a culture of wellness and for developing programs that are sustainable. • Walk the talk !!  Establish a dedicated wellness department  Craft a result-oriented operating plan 1. Data collection 2. Goals & Objectives 3. Implementation 4. Marketing & communication strategies 5. Appropriate budget 6. Evaluation
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  • 25. Employee Wellness: Support & sustainability tools • Clinic • Fully equipped fitness center(gym) + swimming pool • Canteen with healthy options and vending machines. • Staircase area & elevators with motivational quotes. • Communication tools (intranet, emails,SMS,PR) • Innovative ideas scheme • Wellness smartphone application
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  • 32. Biggest Winner Weight Loss Program
  • 33. Biggest Winner Weight Loss Program Award Ceremony
  • 34. Measures of Success • Increase in Participation rate • Increase Number of Activities • Reduction in level of absenteeism • Reduction in medical costs/claim:loss ratio • Employee Engagement • Health parameters (Blood pressure, body weight, BMI,blood sugar, blood cholesterol)
  • 35. The wellness drive in the company took a strong leap in 2013 as such that there was an overall increase in number of wellness campaigns and activities by 20% from 2012 and by 50% from 2011 35 2012 Activity particpnts 1-Marathon 30 2 GCC 266 3- Nosmokingcampaign 55 4- Travelhealthvaccination 33 5- Ramadanhealthactivity wholecompany 6- Fluvaccine 443 7- Healthyheartmonth 478 8- Worldsightday 140 9- Worlddiabetesday 132tests,40attendedlectures 10- Duretailwellnessactivity 178allacrossemirates activity Participents 1-Executive wellnessprogram 31 2- Marathon 69 3- wellnessdrive 280 4- insurance workshops 29 5- dental screening 125 6- clinical workshops 64 7- strechexercise 99 8- RamadanKnwoeldge builder all company 9- Biggestwinnerweightloss 225 10- Dubai womenrun 40 11-Fluvaccine campagin 220 12- Diabetescampaign 200 13- Movember- Men'shealth 85
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  • 40. Summary • Young field in the GCC • Only small number of employers have the set up • Evidence of the effectiveness of workplace health promotion programs is lacking. • Current drivers of implementation: CSR Corporate image Absenteeism Productivity • Challenge to SMEs for implementation until data is available to show the $ savings.