Data Analytics as a Service
STANLEY WANG
SOLUTION ARCHITECT, TECH LEAD
@SWANG68
http://www.linkedin.com/in/stanley-wang-a2b143b
What is Data Analytics as a Service (DAaaS)?
Benefits of DAaaS to Business
• The provision of DAaaS analytics and operations offers small and mid
size organizations an alternative to perform business analytics, just in
time, rather than building on premise deployment infrastructure.
• Analytics in Cloud can ease the adoption of advanced analytic
capabilities over the heterogeneous data sources, letting companies
benefit of the insights derived from it.
• Analytics as a Service is becoming a valuable option for businesses to
bypass upfront new capital costs and adopt new business process
requirements easily.
DAaaS Concept
Functional Elements of a DAaaS Solution
Analytics in Cloud Back End Components
Cloud Environment of a DAaaS Solution
Runtime Environment - the execution platform of the DAaaS solution.
Workbench Environment – a set of tools to customize the solutions to the
specific needs of the end-user.
Analytics Cloud for Industry Solution Services
• An industry-leading agile, simple and flexible Analytics Cloud.
• Ingest data flowing in from various sources.
• Form the foundation of smarter solutions services.
• Provide rapid time-to-value, pay-as-you-go model to reduce upfront capital
and operational expense .
Architecture of Smart Analytics Service
• High level architecture of Ficus Analytics Cloud.
• Dynamic large-scale IT infrastructure orchestrator.
• Big Data ingestion and analytics for prediction, optimization and visualization.
Big Data AaaS Business Cases
• In the Oil & Gas sector, companies
could deploy predictive maintenance
solutions for device fleets in remote
installations, without deploying very
complex solutions in-house. The
solution could be rented for short-
term specific analysis.
• In the Electrical Utilities sector, DAaaS
is the basis of a specific solution to
detect Non-Technical Losses, which
cover among others, fraud detection.
The customer can upload Smart
Meter information into the system
where it is processed by specific
analytical services created and
configured by experts in this kind of
business analysis.
• In Smart City solution, the DAaaS
service provides analytic capabilities
for the very different data sources
that are provided by the city, like the
sensor networks deployed in the city.
• In Retail, a DAaaS model can be used
for campaign management and
customer behavior and customer
activities.
• In Manufacturing, DAaaS can use the
ever growing data coming from
connected fabrication machines and
when matched with demand it can
allow optimal production with
minimizing scrap and redundancies.
Data Analytics as a Service, as a general analytic solution, has
potential use cases in very different vertical sectors.
Units Sold, Discounts,
and Profit before Tax
10
Embrace Big Data Across Business
Revenue and Target by
Region
Departments
Headcount
XT2000 Status List
Show Only Problems
Indicator
Preliminary Budget
Materials and Packaging Review
Book Advertising Slots
Fall Showcase Event Analysis
End User Survey
Technical Review Milestone
Status 2M
1.5M
1M
0.5M
0M
Discounts(Millions)
50K 60K 70K 80K 90K 100K 110
Product A
Product D Product C
Product F
Product G
0 10 20
Accounting
Administrati…
Customer…
Finance
Human…
IT
Marketing
R&D
Sales
Sales
Improve revenue
performance
HR
Maximize
employee
engagement
Marketing
Build deeper
customer
relationships
Finance
Impact your
company’s
bottom line
0
5
10
15
0
5
10
15
(Thousands)
Nort
h
Sout
h
Region:
South
Target:
13450
Highlighte
d: 4900
Revenue Target
Recommen
da-tion
engines
Smart
meter
monitoring
Equipment
monitoring
Advertising
analysis
Life
sciences
research
Fraud
detection
Healthcare
outcomes
Weather
forecasting
for
business
planning
Oil & Gas
exploration
Social
network
analysis
Churn
analysis
Traffic flow
optimizatio
n
IT
infrastruct
ure & Web
App
optimizatio
n
Legal
discovery
and
document
archiving
Big Data Analytics is needed Everywhere
Intelligenc
e
Gathering
Location-
based
tracking &
services
Pricing
Analysis
Personalize
d
Insurance
Insurance companies can help
(and some have already
started helping) their
customers with truly
personalized insurance plans
tailored to their needs and
risks
Personalized Insurance
$1,600/y
r.
US national
avg. car
Personalized
policies can
reduce costs
& better
meet
customer
needs
Insurance Companies can collect real-time data from
in-car sensors and combine it with geolocation and
in-house systems. With information such as distance
and speed, provide personalized insurance offers
based on driving amount, risk, and other factors, for a
truly personalized plan that may often save drivers
money
The vast amount of current and ever-growing
customer purchase, rating and click data can all
be collected and managed with an Hadoop-
based solution, to pinpoint preferences based
on purchase history and demographics, and be
able to serve useful and compelling cross-sell
and up-sell recommendations.
Recommendation Engines
Significantly
improve up-
sell and cross-
sell
opportunities
Retailers can use customer
purchase & rating information
to serve recommendations to
current customers, based on
similarities across many
dimensions
158
Items
sold/second by
Amazon.com
on 11/29/2010
(Cyber
Monday)
Retailers – whether large, small, online or in-store –
can improve margins with more detailed pricing
analysis. When a customer is in range of a
transaction (either in the store, online or perhaps
passing by), offer personalized offers, real-time price
quotes, or other frequent-buyer perks to help bring
more customers to the store and improve repeat
business.
Pricing Analysis
Significantly
improve
sales and
customer
satisfaction
Retailers can use customer
past purchase, preference, and
demo-graphic information to
serve real-time custom pricing,
instant discounts when near
the store.
up to
30%
Additional
price Mac
users accepted
for travel from
Improve marketing results by combining public
demographic data, browser site history (or past
store purchases for store or coupon campaigns),
and advertising history into meaningful data
analytics that serves relevant advertisements
and provides tools for analysis and reporting.
Advertising Analysis
Improve
return on
marketing
with
improved
advertisemen
t response
Marketers can use current
page information, past
purchase, preference, and
demographic information to
serve real-time, compelling
advertisements that are more
likely to be viewed.
8%
Click through
rate with
targeted
Hotmail ads
To reduce churn, know each customer
individually to identify warning signs. With a
data analytics solution, demographics and
history data can be reviewed and monitored,
and proactive efforts can be made to avoid
customer churn before it happens.
Customer Churn Analysis
Reduce churn
with
proactive
customer
campaigns
Customers churn happens for
a lot of reasons, including
quality, service, or feature
issues, or new offers from
competitors. Individual analysis
can help reduce each.
9%
Rate of wireless
subscribers
switching
services in
Europe and
USA, 2009
Legal cases may
necessitate management
of a great number of
documents that must be
identified, collected,
stored, processed and
reviewed, then turned
over to opposing counsel
Legal Discovery and Document Archiving
Large organizations and
governments collect a vast
number of documents that
need to be shared internally
or publicly. These need to
be organized, searchable,
and periodically reviewed
Find docu-
ments more
quickly; don’t
miss needed
information
Manage documents and
content with a data warehouse
& analytics solution to find the
right content based on
searches, semantics analysis
and pattern matching
>50% Of
organizations do
not track legal
hold processes
(US, 2012)

Data analytics as a service

  • 1.
    Data Analytics asa Service STANLEY WANG SOLUTION ARCHITECT, TECH LEAD @SWANG68 http://www.linkedin.com/in/stanley-wang-a2b143b
  • 2.
    What is DataAnalytics as a Service (DAaaS)? Benefits of DAaaS to Business • The provision of DAaaS analytics and operations offers small and mid size organizations an alternative to perform business analytics, just in time, rather than building on premise deployment infrastructure. • Analytics in Cloud can ease the adoption of advanced analytic capabilities over the heterogeneous data sources, letting companies benefit of the insights derived from it. • Analytics as a Service is becoming a valuable option for businesses to bypass upfront new capital costs and adopt new business process requirements easily.
  • 3.
  • 4.
    Functional Elements ofa DAaaS Solution
  • 5.
    Analytics in CloudBack End Components
  • 6.
    Cloud Environment ofa DAaaS Solution Runtime Environment - the execution platform of the DAaaS solution. Workbench Environment – a set of tools to customize the solutions to the specific needs of the end-user.
  • 7.
    Analytics Cloud forIndustry Solution Services • An industry-leading agile, simple and flexible Analytics Cloud. • Ingest data flowing in from various sources. • Form the foundation of smarter solutions services. • Provide rapid time-to-value, pay-as-you-go model to reduce upfront capital and operational expense .
  • 8.
    Architecture of SmartAnalytics Service • High level architecture of Ficus Analytics Cloud. • Dynamic large-scale IT infrastructure orchestrator. • Big Data ingestion and analytics for prediction, optimization and visualization.
  • 9.
    Big Data AaaSBusiness Cases • In the Oil & Gas sector, companies could deploy predictive maintenance solutions for device fleets in remote installations, without deploying very complex solutions in-house. The solution could be rented for short- term specific analysis. • In the Electrical Utilities sector, DAaaS is the basis of a specific solution to detect Non-Technical Losses, which cover among others, fraud detection. The customer can upload Smart Meter information into the system where it is processed by specific analytical services created and configured by experts in this kind of business analysis. • In Smart City solution, the DAaaS service provides analytic capabilities for the very different data sources that are provided by the city, like the sensor networks deployed in the city. • In Retail, a DAaaS model can be used for campaign management and customer behavior and customer activities. • In Manufacturing, DAaaS can use the ever growing data coming from connected fabrication machines and when matched with demand it can allow optimal production with minimizing scrap and redundancies. Data Analytics as a Service, as a general analytic solution, has potential use cases in very different vertical sectors.
  • 10.
    Units Sold, Discounts, andProfit before Tax 10 Embrace Big Data Across Business Revenue and Target by Region Departments Headcount XT2000 Status List Show Only Problems Indicator Preliminary Budget Materials and Packaging Review Book Advertising Slots Fall Showcase Event Analysis End User Survey Technical Review Milestone Status 2M 1.5M 1M 0.5M 0M Discounts(Millions) 50K 60K 70K 80K 90K 100K 110 Product A Product D Product C Product F Product G 0 10 20 Accounting Administrati… Customer… Finance Human… IT Marketing R&D Sales Sales Improve revenue performance HR Maximize employee engagement Marketing Build deeper customer relationships Finance Impact your company’s bottom line 0 5 10 15 0 5 10 15 (Thousands) Nort h Sout h Region: South Target: 13450 Highlighte d: 4900 Revenue Target
  • 11.
    Recommen da-tion engines Smart meter monitoring Equipment monitoring Advertising analysis Life sciences research Fraud detection Healthcare outcomes Weather forecasting for business planning Oil & Gas exploration Social network analysis Churn analysis Trafficflow optimizatio n IT infrastruct ure & Web App optimizatio n Legal discovery and document archiving Big Data Analytics is needed Everywhere Intelligenc e Gathering Location- based tracking & services Pricing Analysis Personalize d Insurance
  • 12.
    Insurance companies canhelp (and some have already started helping) their customers with truly personalized insurance plans tailored to their needs and risks Personalized Insurance $1,600/y r. US national avg. car Personalized policies can reduce costs & better meet customer needs Insurance Companies can collect real-time data from in-car sensors and combine it with geolocation and in-house systems. With information such as distance and speed, provide personalized insurance offers based on driving amount, risk, and other factors, for a truly personalized plan that may often save drivers money
  • 13.
    The vast amountof current and ever-growing customer purchase, rating and click data can all be collected and managed with an Hadoop- based solution, to pinpoint preferences based on purchase history and demographics, and be able to serve useful and compelling cross-sell and up-sell recommendations. Recommendation Engines Significantly improve up- sell and cross- sell opportunities Retailers can use customer purchase & rating information to serve recommendations to current customers, based on similarities across many dimensions 158 Items sold/second by Amazon.com on 11/29/2010 (Cyber Monday)
  • 14.
    Retailers – whetherlarge, small, online or in-store – can improve margins with more detailed pricing analysis. When a customer is in range of a transaction (either in the store, online or perhaps passing by), offer personalized offers, real-time price quotes, or other frequent-buyer perks to help bring more customers to the store and improve repeat business. Pricing Analysis Significantly improve sales and customer satisfaction Retailers can use customer past purchase, preference, and demo-graphic information to serve real-time custom pricing, instant discounts when near the store. up to 30% Additional price Mac users accepted for travel from
  • 15.
    Improve marketing resultsby combining public demographic data, browser site history (or past store purchases for store or coupon campaigns), and advertising history into meaningful data analytics that serves relevant advertisements and provides tools for analysis and reporting. Advertising Analysis Improve return on marketing with improved advertisemen t response Marketers can use current page information, past purchase, preference, and demographic information to serve real-time, compelling advertisements that are more likely to be viewed. 8% Click through rate with targeted Hotmail ads
  • 16.
    To reduce churn,know each customer individually to identify warning signs. With a data analytics solution, demographics and history data can be reviewed and monitored, and proactive efforts can be made to avoid customer churn before it happens. Customer Churn Analysis Reduce churn with proactive customer campaigns Customers churn happens for a lot of reasons, including quality, service, or feature issues, or new offers from competitors. Individual analysis can help reduce each. 9% Rate of wireless subscribers switching services in Europe and USA, 2009
  • 17.
    Legal cases may necessitatemanagement of a great number of documents that must be identified, collected, stored, processed and reviewed, then turned over to opposing counsel Legal Discovery and Document Archiving Large organizations and governments collect a vast number of documents that need to be shared internally or publicly. These need to be organized, searchable, and periodically reviewed Find docu- ments more quickly; don’t miss needed information Manage documents and content with a data warehouse & analytics solution to find the right content based on searches, semantics analysis and pattern matching >50% Of organizations do not track legal hold processes (US, 2012)