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LALynne Anthony
8150 SW Barnes Rd #M107 Portland, OR 97225
T: 541-207-7351 E: Lynne.k.anthony@gmail.com
Evaluation Criteria
	
  
Denovologic	
  |	
  Avea	
  Solutions	
  |	
  Pacific	
  Property	
  Investments	
  	
  
Personal	
  Executive	
  Assistant	
  
• As	
  a	
  P.A.	
  my	
  duties	
  were	
  extensive	
  and	
  highly	
  sensitive	
  in	
  nature;	
  a	
  signed	
  Non-­‐Disclosure	
  
agreement	
  was	
  signed	
  prior	
  to	
  assuming	
  the	
  sole	
  position	
  as	
  the	
  Executive	
  Personal	
  Assistant.	
  
• I	
  created	
  a	
  highly	
  effective,	
  electronic	
  organization	
  and	
  filing	
  system,	
  that	
  included	
  quick	
  and	
  
thorough	
  indexing,	
  systematic	
  cloud	
  based	
  storage	
  management	
  for	
  all	
  financial	
  receipts	
  and	
  
records.	
  
• I	
  managed	
  and	
  maintained	
  an	
  online	
  cloud-­‐based	
  accounting	
  system	
  for	
  multiple	
  L.L.C’s.	
  This	
  
included	
  mail	
  sorting,	
  accounts	
  payable,	
  weekly	
  bank	
  deposits,	
  reconciliation	
  of	
  all	
  bank	
  accounts;	
  
vendor	
  account	
  management	
  and	
  maintenance.	
  
• I	
  coordinated	
  and	
  set	
  up	
  high-­‐level	
  conference	
  calls	
  using	
  various	
  platforms,	
  attended	
  
management	
  meetings	
  for	
  my	
  boss	
  and	
  took	
  detailed	
  notes;	
  set	
  up	
  special	
  functions	
  and	
  
networking	
  events	
  for	
  the	
  Eating	
  disorder	
  partner	
  networking;	
  coordinated	
  travel	
  arrangements	
  
for	
  my	
  boss,	
  his	
  wife,	
  and	
  his	
  company	
  Partners	
  without	
  the	
  need	
  for	
  a	
  Travel	
  Agency.	
  
• Maintained	
  household	
  management,	
  including	
  arranging	
  housekeepers,	
  vendors,	
  and	
  running	
  
errands	
  as	
  needed.	
  	
  Traveled	
  between	
  Eugene,	
  Bend,	
  &	
  Portland,	
  Oregon	
  for	
  my	
  boss	
  at	
  a	
  moments	
  
notice.	
  	
  
• Updated	
  and	
  maintained	
  my	
  bosses	
  calendar;	
  prioritized	
  my	
  time	
  efficiently	
  between	
  high	
  volume	
  
phone	
  calls	
  and	
  arranging	
  daily	
  appointments.	
  	
  	
  
	
  
Monte	
  Nido	
  &	
  Affiliates	
  –	
  Eating	
  Disorder	
  Center	
  of	
  Portland	
  &	
  Eugene	
  
Executive	
  Assistant	
  
	
  
• I	
  provided	
  complex	
  office	
  administrative	
  support	
  in	
  the	
  areas	
  of	
  procurement,	
  budgeting,	
  client	
  
management,	
  census	
  reporting	
  for	
  the	
  entire	
  organization,	
  and	
  maintaining	
  direct	
  staff	
  
communication	
  at	
  all	
  times.	
  
• Implemented	
  disaster	
  policies	
  for	
  use	
  nation	
  wide	
  in	
  all	
  of	
  the	
  Residential	
  and	
  Day	
  Treatment	
  
Centers;	
  executed	
  monthly	
  staff	
  training	
  and	
  continuing	
  Education	
  seminars	
  in	
  the	
  E.D.	
  	
  Field.	
  	
  	
  
• I	
  assisted	
  in	
  reviewing	
  and	
  interviewing	
  potential	
  applicants,	
  checking	
  references,	
  and	
  following	
  
through	
  with	
  each	
  employee	
  Personnel	
  Access	
  File	
  once	
  they	
  were	
  hired.	
  	
  
• Daily	
  duties	
  involved	
  analyzing	
  and	
  resolving	
  office	
  administrative	
  and	
  procedural	
  problems;	
  
overseeing	
  the	
  Programs	
  direction	
  daily	
  functioning;	
  monitoring	
  and	
  evaluation	
  of	
  staff	
  
performance.	
  
• Edited	
  and	
  drafted	
  internal	
  correspondences;	
  reviewed	
  and	
  broke	
  down	
  client	
  medical	
  charts	
  
after	
  their	
  completion	
  of	
  the	
  program.	
  
• Worked	
  directly	
  with	
  various	
  insurance	
  companies,	
  confirming	
  client	
  coverage,	
  out-­‐of-­‐pocket	
  
maximums,	
  deductibles,	
  etc.	
  
	
  
Trillium	
  Family	
  Services	
  –	
  Children’s	
  Farm	
  Home,	
  Corvallis,	
  OR.	
  	
  -­‐	
  
Child	
  &	
  Adolescent	
  Treatment	
  Specialist	
  I	
  
	
  	
  
• I	
  worked	
  as	
  part	
  of	
  an	
  integral	
  team	
  for	
  two	
  units	
  at	
  the	
  Farm	
  Home	
  for	
  a	
  year.	
  	
  
• My	
  area	
  of	
  concentration	
  was	
  working	
  with	
  young	
  children	
  as	
  young	
  as	
  5	
  years	
  old	
  to	
  adolescents	
  
up	
  to	
  18	
  years	
  with	
  various	
  mental,	
  behavioral,	
  and	
  developmental	
  disorders.	
  	
  I	
  worked	
  various	
  
11-­‐hour	
  shifts	
  either	
  scheduled	
  in	
  the	
  morning,	
  swing,	
  or	
  over-­‐night.	
  	
  
• Main	
  duties	
  and	
  responsibilities	
  were	
  to	
  ensure	
  that	
  each	
  clients	
  needs	
  were	
  met	
  in	
  a	
  safe	
  and	
  
individualized	
  manner.	
  
• Transported	
  clients	
  utilizing	
  company	
  owned	
  vehicles	
  to	
  appointments,	
  recreational	
  activities,	
  
and	
  secure	
  replacement	
  to	
  another	
  facility.	
  I	
  successfully	
  passed	
  Oregon’s	
  DHS	
  strict	
  requirements	
  
2
to	
  transport	
  high	
  needs	
  clients.	
  	
  	
  	
  
• Using	
  the	
  tools	
  and	
  knowledge	
  gained	
  from	
  intensive	
  APA	
  credited	
  psychological	
  coursework,	
  I	
  
assisted	
  in	
  maintaining	
  and	
  updating	
  	
  clients	
  case-­‐files	
  that	
  included	
  daily	
  chart	
  and	
  	
  log	
  entries	
  on	
  
observed	
  patterned	
  behaviors;	
  following	
  of	
  Doctor	
  and	
  therapist’s	
  recommendations,	
  therapies,	
  
behavioral	
  outbursts,	
  incident	
  reports,	
  and	
  mandatory	
  suicide	
  reporting	
  to	
  a	
  qualified	
  Mental	
  
Health	
  Specialists;	
  open	
  communication	
  with	
  DHS	
  and	
  caseworkers;	
  following	
  	
  strict	
  protocol	
  for	
  
each	
  level	
  of	
  suicide	
  watch	
  that	
  included	
  two-­‐hour	
  watching	
  of	
  client	
  at	
  arms	
  length,	
  monitoring	
  
conversations,	
  ensuring	
  safety	
  met	
  through	
  proper	
  clothing,	
  bathroom	
  watching,	
  and	
  supportive	
  
care.	
  	
  	
  
• Working	
  underneath	
  a	
  group	
  of	
  highly	
  experienced	
  and	
  trained	
  Doctors,	
  Psychiatrists,	
  
caseworkers,	
  my	
  duties	
  were	
  to	
  read	
  and	
  fully	
  understand	
  sensitive	
  psychiatric	
  evaluations	
  on	
  
each	
  client	
  in	
  the	
  unit;	
  understand	
  and	
  implement	
  the	
  appropriate	
  treatment	
  plan	
  as	
  it	
  was	
  
handed	
  down	
  from	
  a	
  qualified	
  team	
  of	
  specialists.	
  	
  
• I	
  assisted	
  in	
  disbursement	
  of	
  psychotropic	
  drugs	
  and	
  vitamins,	
  adhering	
  strictly	
  to	
  TFS-­‐CFH	
  
policies	
  and	
  procedures.	
  	
  	
  
• Certified:	
  CPR-­‐First	
  Aid,	
  mental	
  health	
  care	
  basics,	
  CFH	
  policies	
  and	
  procedures,	
  safety	
  measures,	
  
and	
  leadership	
  training.	
  	
  	
  
	
  
Angell	
  Job	
  Corps	
  Civilian	
  Center,	
  Yachats,	
  OR.	
  	
  	
  	
  
Social	
  Services	
  Aid	
  (Temp.)	
  
	
  
• Working	
  in	
  a	
  dormitory	
  setting:	
  I	
  assisted	
  in	
  administering	
  evaluations,	
  documented	
  student	
  
activities	
  and	
  recorded	
  information	
  including	
  incident	
  reports.	
  	
  	
  
• Conducted	
  regular	
  assessments	
  adhering	
  to	
  documentation	
  processes	
  and	
  procedures.	
  	
  
• Met	
  with	
  students	
  on	
  an	
  individual	
  basis	
  to	
  better	
  understand	
  their	
  needs.	
  	
  
• Maintained	
  case	
  files	
  that	
  included	
  activities,	
  progress	
  notes,	
  evaluations,	
  and	
  recommendations.	
  	
  
• I	
  coordinated	
  and	
  monitored	
  daily	
  activities	
  for	
  the	
  students	
  including	
  running	
  and	
  managing	
  the	
  
Student	
  funded	
  and	
  operated	
  Store.	
  	
  My	
  nightly	
  duties	
  were	
  to	
  open	
  and	
  close,	
  inventory	
  checks,	
  
and	
  till	
  reconciliations	
  nightly.	
  	
  	
  
• Assisted	
  with	
  supervising	
  and	
  counseling	
  students	
  ages	
  16-­‐25,	
  while	
  maintaining	
  a	
  problem	
  
solving,	
  solution	
  orientated	
  attitude.	
  I	
  worked	
  diligently	
  to	
  gather	
  facts,	
  comparing	
  them	
  to	
  past	
  
solutions	
  in	
  similar	
  cases	
  while	
  maintaining	
  a	
  level-­‐headed	
  though	
  process.	
  	
  I	
  advise	
  and	
  assist	
  
student	
  on	
  services	
  and	
  resources	
  available	
  to	
  them	
  while	
  at	
  the	
  Job	
  Corp	
  and	
  after	
  completion	
  of	
  
the	
  program.	
  	
  Work	
  with	
  the	
  dorm	
  manager	
  and	
  student	
  in	
  setting	
  standards,	
  goals,	
  and	
  objectives	
  
for	
  the	
  dormitory.	
  	
  	
  
• Held	
  the	
  utmost	
  confidentiality	
  of	
  all	
  student	
  information	
  and	
  records	
  in	
  accordance	
  with	
  Federal	
  
and	
  State	
  requirements,	
  as	
  well	
  as	
  Job	
  Corps	
  policy.	
  	
  I	
  assisted	
  students	
  with	
  understand	
  the	
  
relevance	
  of	
  appropriate	
  social	
  and	
  employability	
  skills	
  to	
  succeed	
  in	
  the	
  workplace.	
  I	
  worked	
  
with	
  students	
  modeling	
  appropriate	
  social	
  behaviors	
  and	
  provided	
  practical	
  training	
  for	
  students.	
  	
  
• Assisted	
  students	
  in	
  setting	
  and	
  obtaining	
  goals	
  by	
  providing	
  personalized	
  learning	
  opportunities	
  
and	
  providing	
  positive	
  feedback	
  by	
  recognizing	
  such	
  behavior	
  and	
  student	
  achievements.	
  	
  	
  
• Provided	
  a	
  safe	
  learning	
  and	
  living	
  environment	
  for	
  student	
  of	
  varying	
  levels	
  of	
  maturity.	
  	
  
Recognize	
  and	
  intervene	
  inappropriate	
  behaviors	
  and	
  non-­‐performance	
  by	
  students,	
  counseling	
  
and	
  reinforcement	
  of	
  social	
  and	
  employability	
  skills	
  such	
  as	
  positive	
  attitude,	
  dependability	
  and	
  
team	
  work.	
  	
  
• I	
  worked	
  with	
  students	
  to	
  maintain	
  their	
  Dorm	
  in	
  a	
  safe,	
  clean	
  and	
  orderly	
  condition.	
  	
  
• Manage	
  and	
  assist	
  with	
  locker	
  inspections,	
  with	
  emphasis	
  on	
  maintaining	
  a	
  drug-­‐free	
  campus.	
  If	
  
I’d	
  come	
  across	
  prohibited	
  paraphernalia	
  I	
  would	
  document	
  the	
  items	
  in	
  protective	
  manner	
  and	
  
submit	
  the	
  items	
  along	
  with	
  a	
  detailed	
  report	
  of	
  where	
  it	
  was	
  located	
  or	
  who	
  it	
  was	
  located	
  on	
  to	
  
the	
  Center	
  Standards	
  Officer,	
  Center	
  Director,	
  Resident	
  Living	
  manager	
  and	
  supervisors.	
  	
  	
  	
  
• Make	
  recommendations	
  to	
  mental	
  health	
  services	
  for	
  students	
  who	
  were	
  experiencing	
  mental	
  
health	
  issues	
  that	
  were	
  interfering	
  with	
  resident	
  living	
  or	
  one’s	
  own	
  safety.	
  	
  	
  
o Experiences	
  were	
  I	
  counseled	
  and	
  assisted	
  clients	
  who	
  were	
  verbalizing	
  suicidal	
  
thoughts:	
  	
  my	
  initial	
  plan	
  of	
  action	
  was	
  notifying	
  mental	
  health	
  services,	
  resident	
  living	
  
supervisors,	
  and	
  the	
  Center	
  Director	
  of	
  the	
  situation.	
  	
  
o Proceeding	
  then	
  to	
  document	
  the	
  clients	
  current	
  mental	
  struggles;	
  try	
  to	
  stabilize	
  and	
  
calm	
  down	
  the	
  client	
  enough	
  to	
  have	
  them	
  reprocess	
  and	
  think	
  clearly.	
  Once	
  the	
  client	
  
was	
  able	
  to	
  be	
  in	
  a	
  safe	
  place	
  (mentally	
  and	
  physically)	
  and	
  not	
  verbalizing	
  self-­‐harm,	
  I	
  
would	
  ensure	
  that	
  the	
  client	
  to	
  be	
  watched	
  on	
  a	
  minute	
  interval	
  by	
  staff	
  on	
  duty	
  and	
  
during	
  the	
  night.	
  If	
  the	
  client	
  was	
  escalating	
  to	
  self-­‐harm	
  or	
  violent	
  toward	
  staff,	
  duty	
  
would	
  follow	
  proper	
  emergency	
  procedures	
  that	
  the	
  facility	
  had	
  in	
  place.	
  Document	
  
behaviors	
  of	
  client,	
  remove	
  objects	
  around	
  and	
  on	
  client	
  that	
  could	
  do	
  physical	
  harm.	
  If	
  
further	
  escalation	
  continues,	
  protect	
  client	
  from	
  further	
  harm	
  by	
  proceeding	
  to	
  use	
  non-­‐
violent	
  crisis	
  intervention	
  skill	
  sets	
  that	
  would	
  ensure	
  that	
  client	
  was	
  not	
  to	
  further	
  
3
harm.	
  Follow	
  through	
  with	
  proper	
  and	
  thorough	
  documentation	
  of	
  staff	
  involved	
  in	
  the	
  
activity	
  and	
  follow	
  through	
  with	
  the	
  client	
  once	
  behavior	
  has	
  calmed	
  down	
  and	
  subsided.	
  
Follow	
  by	
  completing	
  a	
  debrief	
  of	
  the	
  situation	
  and	
  reinforce	
  with	
  therapy	
  skill	
  sets	
  the	
  
client	
  can	
  work	
  on,	
  i.e.	
  dialectical	
  behavioral	
  therapy/cognitive	
  behavioral	
  therapy.	
  	
  
	
  
Global	
  Communications	
  |	
  Mobile	
  Zone	
  
Sales	
  Associate/Sales	
  Manager/Admin.	
  Assistant	
  to	
  Owner	
  
	
  
• Worked	
  my	
  way	
  up	
  to	
  Sales	
  manager	
  and	
  Assistant	
  to	
  the	
  Owner.	
  	
  
• Direct	
  B2B	
  (Business	
  to	
  Business	
  Representative)	
  for	
  high	
  profile	
  companies	
  in	
  the	
  Willamette	
  
Valley	
  Region	
  for	
  all	
  of	
  their	
  wireless	
  needs.	
  	
  
• Manager	
  duties:	
  monthly	
  employee	
  scheduling,	
  inventory	
  management,	
  ordering	
  materials	
  and	
  
inventory	
  through	
  various	
  vendors;	
  management	
  of	
  A/R	
  and	
  A/P	
  to	
  various	
  vendors/distributors	
  
for	
  wireless	
  and	
  satellite	
  products;	
  till	
  management	
  and	
  bank	
  deposits;	
  processing	
  payroll	
  bi-­‐
weekly	
  to	
  an	
  outsourced	
  payroll	
  firm.	
  	
  
• Oversaw	
  direct	
  mailing	
  marketing	
  campaigns;	
  designed	
  and	
  worked	
  with	
  media	
  recourses	
  to	
  
develop	
  an	
  effective	
  marketing	
  campaign	
  –	
  direct	
  and	
  indirect.	
  	
  
• Worked	
  well	
  under	
  stress	
  while	
  juggling	
  multiple	
  tasks	
  and	
  patrons	
  to	
  the	
  store.	
  	
  	
  
• Coordinated	
  monthly	
  meetings	
  with	
  employees	
  and	
  managers;	
  developed	
  and	
  oversaw	
  employee	
  
team	
  building,	
  effective	
  time	
  management	
  systems,	
  and	
  oversaw	
  each	
  employee’s	
  personal	
  
monthly	
  sales	
  goals	
  to	
  ensure	
  that	
  they	
  met	
  or	
  exceeded	
  their	
  targets.	
  	
  
	
   	
  
Education Oregon	
  State	
  University,	
  Bachelors	
  of	
  Science	
  in	
  Psychology,	
  2012	
  graduate.	
  
• My	
  concentration	
  in	
  coursework	
  was	
  abnormal	
  psychology,	
  developmental	
  psychology,	
  
psychotherapy,	
  multi-­‐cultural	
  psychology,	
  child	
  development,	
  and	
  social/human	
  services.	
  	
  My	
  
initial	
  career	
  goal	
  focused	
  in	
  the	
  direction	
  of	
  residential	
  treatment	
  centers	
  and	
  counseling	
  of	
  
adolescents.	
  	
  	
  
Certifications
• State	
  of	
  Oregon	
  Health	
  Insurance	
  Producer:	
  License	
  #0016960014	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  May	
  2013	
  

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Evaulation Criteria (Anthony, Lynne)

  • 1. LALynne Anthony 8150 SW Barnes Rd #M107 Portland, OR 97225 T: 541-207-7351 E: Lynne.k.anthony@gmail.com Evaluation Criteria   Denovologic  |  Avea  Solutions  |  Pacific  Property  Investments     Personal  Executive  Assistant   • As  a  P.A.  my  duties  were  extensive  and  highly  sensitive  in  nature;  a  signed  Non-­‐Disclosure   agreement  was  signed  prior  to  assuming  the  sole  position  as  the  Executive  Personal  Assistant.   • I  created  a  highly  effective,  electronic  organization  and  filing  system,  that  included  quick  and   thorough  indexing,  systematic  cloud  based  storage  management  for  all  financial  receipts  and   records.   • I  managed  and  maintained  an  online  cloud-­‐based  accounting  system  for  multiple  L.L.C’s.  This   included  mail  sorting,  accounts  payable,  weekly  bank  deposits,  reconciliation  of  all  bank  accounts;   vendor  account  management  and  maintenance.   • I  coordinated  and  set  up  high-­‐level  conference  calls  using  various  platforms,  attended   management  meetings  for  my  boss  and  took  detailed  notes;  set  up  special  functions  and   networking  events  for  the  Eating  disorder  partner  networking;  coordinated  travel  arrangements   for  my  boss,  his  wife,  and  his  company  Partners  without  the  need  for  a  Travel  Agency.   • Maintained  household  management,  including  arranging  housekeepers,  vendors,  and  running   errands  as  needed.    Traveled  between  Eugene,  Bend,  &  Portland,  Oregon  for  my  boss  at  a  moments   notice.     • Updated  and  maintained  my  bosses  calendar;  prioritized  my  time  efficiently  between  high  volume   phone  calls  and  arranging  daily  appointments.         Monte  Nido  &  Affiliates  –  Eating  Disorder  Center  of  Portland  &  Eugene   Executive  Assistant     • I  provided  complex  office  administrative  support  in  the  areas  of  procurement,  budgeting,  client   management,  census  reporting  for  the  entire  organization,  and  maintaining  direct  staff   communication  at  all  times.   • Implemented  disaster  policies  for  use  nation  wide  in  all  of  the  Residential  and  Day  Treatment   Centers;  executed  monthly  staff  training  and  continuing  Education  seminars  in  the  E.D.    Field.       • I  assisted  in  reviewing  and  interviewing  potential  applicants,  checking  references,  and  following   through  with  each  employee  Personnel  Access  File  once  they  were  hired.     • Daily  duties  involved  analyzing  and  resolving  office  administrative  and  procedural  problems;   overseeing  the  Programs  direction  daily  functioning;  monitoring  and  evaluation  of  staff   performance.   • Edited  and  drafted  internal  correspondences;  reviewed  and  broke  down  client  medical  charts   after  their  completion  of  the  program.   • Worked  directly  with  various  insurance  companies,  confirming  client  coverage,  out-­‐of-­‐pocket   maximums,  deductibles,  etc.     Trillium  Family  Services  –  Children’s  Farm  Home,  Corvallis,  OR.    -­‐   Child  &  Adolescent  Treatment  Specialist  I       • I  worked  as  part  of  an  integral  team  for  two  units  at  the  Farm  Home  for  a  year.     • My  area  of  concentration  was  working  with  young  children  as  young  as  5  years  old  to  adolescents   up  to  18  years  with  various  mental,  behavioral,  and  developmental  disorders.    I  worked  various   11-­‐hour  shifts  either  scheduled  in  the  morning,  swing,  or  over-­‐night.     • Main  duties  and  responsibilities  were  to  ensure  that  each  clients  needs  were  met  in  a  safe  and   individualized  manner.   • Transported  clients  utilizing  company  owned  vehicles  to  appointments,  recreational  activities,   and  secure  replacement  to  another  facility.  I  successfully  passed  Oregon’s  DHS  strict  requirements  
  • 2. 2 to  transport  high  needs  clients.         • Using  the  tools  and  knowledge  gained  from  intensive  APA  credited  psychological  coursework,  I   assisted  in  maintaining  and  updating    clients  case-­‐files  that  included  daily  chart  and    log  entries  on   observed  patterned  behaviors;  following  of  Doctor  and  therapist’s  recommendations,  therapies,   behavioral  outbursts,  incident  reports,  and  mandatory  suicide  reporting  to  a  qualified  Mental   Health  Specialists;  open  communication  with  DHS  and  caseworkers;  following    strict  protocol  for   each  level  of  suicide  watch  that  included  two-­‐hour  watching  of  client  at  arms  length,  monitoring   conversations,  ensuring  safety  met  through  proper  clothing,  bathroom  watching,  and  supportive   care.       • Working  underneath  a  group  of  highly  experienced  and  trained  Doctors,  Psychiatrists,   caseworkers,  my  duties  were  to  read  and  fully  understand  sensitive  psychiatric  evaluations  on   each  client  in  the  unit;  understand  and  implement  the  appropriate  treatment  plan  as  it  was   handed  down  from  a  qualified  team  of  specialists.     • I  assisted  in  disbursement  of  psychotropic  drugs  and  vitamins,  adhering  strictly  to  TFS-­‐CFH   policies  and  procedures.       • Certified:  CPR-­‐First  Aid,  mental  health  care  basics,  CFH  policies  and  procedures,  safety  measures,   and  leadership  training.         Angell  Job  Corps  Civilian  Center,  Yachats,  OR.         Social  Services  Aid  (Temp.)     • Working  in  a  dormitory  setting:  I  assisted  in  administering  evaluations,  documented  student   activities  and  recorded  information  including  incident  reports.       • Conducted  regular  assessments  adhering  to  documentation  processes  and  procedures.     • Met  with  students  on  an  individual  basis  to  better  understand  their  needs.     • Maintained  case  files  that  included  activities,  progress  notes,  evaluations,  and  recommendations.     • I  coordinated  and  monitored  daily  activities  for  the  students  including  running  and  managing  the   Student  funded  and  operated  Store.    My  nightly  duties  were  to  open  and  close,  inventory  checks,   and  till  reconciliations  nightly.       • Assisted  with  supervising  and  counseling  students  ages  16-­‐25,  while  maintaining  a  problem   solving,  solution  orientated  attitude.  I  worked  diligently  to  gather  facts,  comparing  them  to  past   solutions  in  similar  cases  while  maintaining  a  level-­‐headed  though  process.    I  advise  and  assist   student  on  services  and  resources  available  to  them  while  at  the  Job  Corp  and  after  completion  of   the  program.    Work  with  the  dorm  manager  and  student  in  setting  standards,  goals,  and  objectives   for  the  dormitory.       • Held  the  utmost  confidentiality  of  all  student  information  and  records  in  accordance  with  Federal   and  State  requirements,  as  well  as  Job  Corps  policy.    I  assisted  students  with  understand  the   relevance  of  appropriate  social  and  employability  skills  to  succeed  in  the  workplace.  I  worked   with  students  modeling  appropriate  social  behaviors  and  provided  practical  training  for  students.     • Assisted  students  in  setting  and  obtaining  goals  by  providing  personalized  learning  opportunities   and  providing  positive  feedback  by  recognizing  such  behavior  and  student  achievements.       • Provided  a  safe  learning  and  living  environment  for  student  of  varying  levels  of  maturity.     Recognize  and  intervene  inappropriate  behaviors  and  non-­‐performance  by  students,  counseling   and  reinforcement  of  social  and  employability  skills  such  as  positive  attitude,  dependability  and   team  work.     • I  worked  with  students  to  maintain  their  Dorm  in  a  safe,  clean  and  orderly  condition.     • Manage  and  assist  with  locker  inspections,  with  emphasis  on  maintaining  a  drug-­‐free  campus.  If   I’d  come  across  prohibited  paraphernalia  I  would  document  the  items  in  protective  manner  and   submit  the  items  along  with  a  detailed  report  of  where  it  was  located  or  who  it  was  located  on  to   the  Center  Standards  Officer,  Center  Director,  Resident  Living  manager  and  supervisors.         • Make  recommendations  to  mental  health  services  for  students  who  were  experiencing  mental   health  issues  that  were  interfering  with  resident  living  or  one’s  own  safety.       o Experiences  were  I  counseled  and  assisted  clients  who  were  verbalizing  suicidal   thoughts:    my  initial  plan  of  action  was  notifying  mental  health  services,  resident  living   supervisors,  and  the  Center  Director  of  the  situation.     o Proceeding  then  to  document  the  clients  current  mental  struggles;  try  to  stabilize  and   calm  down  the  client  enough  to  have  them  reprocess  and  think  clearly.  Once  the  client   was  able  to  be  in  a  safe  place  (mentally  and  physically)  and  not  verbalizing  self-­‐harm,  I   would  ensure  that  the  client  to  be  watched  on  a  minute  interval  by  staff  on  duty  and   during  the  night.  If  the  client  was  escalating  to  self-­‐harm  or  violent  toward  staff,  duty   would  follow  proper  emergency  procedures  that  the  facility  had  in  place.  Document   behaviors  of  client,  remove  objects  around  and  on  client  that  could  do  physical  harm.  If   further  escalation  continues,  protect  client  from  further  harm  by  proceeding  to  use  non-­‐ violent  crisis  intervention  skill  sets  that  would  ensure  that  client  was  not  to  further  
  • 3. 3 harm.  Follow  through  with  proper  and  thorough  documentation  of  staff  involved  in  the   activity  and  follow  through  with  the  client  once  behavior  has  calmed  down  and  subsided.   Follow  by  completing  a  debrief  of  the  situation  and  reinforce  with  therapy  skill  sets  the   client  can  work  on,  i.e.  dialectical  behavioral  therapy/cognitive  behavioral  therapy.       Global  Communications  |  Mobile  Zone   Sales  Associate/Sales  Manager/Admin.  Assistant  to  Owner     • Worked  my  way  up  to  Sales  manager  and  Assistant  to  the  Owner.     • Direct  B2B  (Business  to  Business  Representative)  for  high  profile  companies  in  the  Willamette   Valley  Region  for  all  of  their  wireless  needs.     • Manager  duties:  monthly  employee  scheduling,  inventory  management,  ordering  materials  and   inventory  through  various  vendors;  management  of  A/R  and  A/P  to  various  vendors/distributors   for  wireless  and  satellite  products;  till  management  and  bank  deposits;  processing  payroll  bi-­‐ weekly  to  an  outsourced  payroll  firm.     • Oversaw  direct  mailing  marketing  campaigns;  designed  and  worked  with  media  recourses  to   develop  an  effective  marketing  campaign  –  direct  and  indirect.     • Worked  well  under  stress  while  juggling  multiple  tasks  and  patrons  to  the  store.       • Coordinated  monthly  meetings  with  employees  and  managers;  developed  and  oversaw  employee   team  building,  effective  time  management  systems,  and  oversaw  each  employee’s  personal   monthly  sales  goals  to  ensure  that  they  met  or  exceeded  their  targets.         Education Oregon  State  University,  Bachelors  of  Science  in  Psychology,  2012  graduate.   • My  concentration  in  coursework  was  abnormal  psychology,  developmental  psychology,   psychotherapy,  multi-­‐cultural  psychology,  child  development,  and  social/human  services.    My   initial  career  goal  focused  in  the  direction  of  residential  treatment  centers  and  counseling  of   adolescents.       Certifications • State  of  Oregon  Health  Insurance  Producer:  License  #0016960014                                May  2013