The document summarizes the qualifications of Tia Henderson, who holds a Bachelor's degree in Public Health from Stockton University. She has over 4 years of experience in healthcare settings such as hospitals, physician offices, and rehabilitation centers. Her most recent role was as a Personal Health Record Specialist at Virtua Health, where she helped enroll patients in the patient portal program and presented on the program.
1. Profile
I am a graduate from Stockton University. I hold a Bachelor of Science (BS) degree in
Public Health. I have extensive history within the healthcare field; volunteering and
working in hospitals, physician offices and rehabilitation centers for four years.
Experience
PERSONAL HEALTH RECORD SPECIALIST, VIRTUA HEALTH CORPORATE INTERNSHIPS; MARLTON, NJ-
2015-PRESENT
• Registered, enrolled Virtua Health Hospital patients into the Patient Portal program.
Operated NextGen and Citrix healthcare scheduling systems. Gained knowledge on
scheduling, canceling, rescheduling patient appointments as well as edit billing and
insurance information.
• Organized and presented data presentations for the patient portal in various meetings
involving Virtua Medical Group staff and Supervisors.
• Introduce program to various practices, groups and office managers. Observed various
corporate meetings pertaining to the Patient Portal program. Trained oncoming interns
joining the Personal Health Record Specialist team.
• Joined meetings on ways to improve portal program to patient population.
• Took part in various projects benefiting portal program.
INTERN, VIRTUA HEALTH EARLY INTERVENTION PROGRAM; WESTAMPTON, NJ- 2012-2012
• Shadowed therapists (Occupational, Physical, Speech, Behavioral, Social Worker) while
interacting with patients aged zero to three years. Traveled to patients’ homes, daycares
and schools for therapy. Interacted with patient and their families. Learned how to
interact with patients appropriately as well as develop strategies in therapy that would
benefit patient.
• Sat in weekly meetings among therapists and counselors regarding the Intervention
Program.
• Assisted in clerical work for office secretaries. Organized, alphabetized and filed
patients’ chart information in designated files.
• Attended corporate meetings at Virtua’s Corporate Offices in Marlton, NJ regarding
seminars and progress on sites.
INTERN, MARLTON REHABILITATION HOSPITAL; MARLTON, NJ- 2013-2013
• Shadowed Occupational, Physical and Speech therapists during therapy sessions.
Tia Henderson
609.472.0234 25 Winfield Circle Sewell, NJ 08080
2. • Learned how to create hot and cold packs for patients begining and after each session.
Learned hand cast construction.
• Observed interactions between patients and therapists. Developed rapport with patients.
Assisted Occupational therapists with patients during therapies; watched water aerobic
therapy sessions.
Non-Related Experience(s)
HOST, P.F. CHANG’S ASIAN BISTRO; MARLTON, NJ- 2014-2015
• Organized, calculated waiting times based on assessment of reservations and dining
population.
• Created reservations for parties.
• Acknowledged guests, sat them in designated dining areas of establishment.
• Conducted opening and closing host duties of restaurant. Distributed servers’ opening
and closing information one-on-one.
• Assisted servers and bus boys during the busiest hours of operation.
• HOST, CARRABBA’S ITALIAN GRILL; EGG HARBOR TOWNSHIP, NJ- 2012-2013
• Organized, calculated waiting times based on assessment of reservations and dining
population.
• Created reservations for parties.
• Acknowledged guests, sat them in designated dining areas of establishment.
• Conducted opening and closing host duties of restaurant. Distributed servers’
opening and closing information one-on-one.
• Assisted servers and bus boys during the busiest hours of operation.
Education
Stockton University; Galloway, NJ- Bachelor of Science (BS) in Public Health. Obtained
December 14, 2014.
3. Washington Township High School; Sewell, NJ- High School GED/ Diploma. Obtained
June 2010.
Skills
• Works with all computers and computer programs (Adobe, Microsoft Word, Access,
PowerPoint, Excel, Spreadsheet).
• Research and organize statistical data. Present information findings via remote
prentations, portfolios, and press release kits.
• Great knowledge of the healthcare field (4+ years). Gained knowledge through
working and volunteering in hospital and rehabilitation centers.
• Phenomonal in establishing rapports with patients and staff.
• Experience working in fast pace settings.
• Great passion for presenting data and findings to crowds; experienced speaking to
large crowds regarding projects, meetings and topic debates.
Accomplishments
• Presentation of Patient Portal Program to all VMG Operating Managers and various
Virtua Health staff- July 2015
• Healthcare and Medical Field Leadership Conference; Georgetown University,
Washington, D.C.- July 2009
• NAACP ACT-SO Competition; Writing Catagory, Newark, NJ- April 2008
Affiliations
• Stockton’s NAACP Club- Fall 2012- Spring 2013
• Equestrian Club- Spring 2013-Fall 2014
• Stockton’s Occupational Therapy Club- Spring 2013-Fall 2014
• Psychology Club- Spring 2014- Fall 2014