Mr. Voravit Sangsurt has over 20 years of experience in business development and IT support roles. He currently works as a Business Development Executive at Revolic Tech Co., Ltd., focusing on expanding sales in Laos, Myanmar, and Cambodia. Previously, he held several roles with increasing responsibility at Abacus Distribution System Thailand Co., Ltd, including Assistant IT Support Manager, Senior IT Support, and IT Support. Mr. Sangsurt has a Master's degree in Computing from Griffith University in Australia and a Bachelor's degree in Business Computer from Rangsit University in Thailand. He has strong problem-solving, time management, and client relations skills.
1. Mr. Voravit Sangsurt
Revolic Tech Co., Ltd., 253, 16th
Fl., Sukhumvit 21(Asoke) Rd., Klongtoey Noei, Wattana, Bangkok, Thailand 10110
Tel.: +662 260 4572 Fax: +662 260 4573
voravits@revolictech.com
QUALIFICATIONS
The priority is to assist their companies acquire new customers and sell additional products or services to
existing ones. The role is a crucial one for any business with the ambition to expand or the necessity to
diversify its clientele. It also means that effective business development managers are in high demand in
nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit
organizations.
WORKING EXPERIENCE
REVOLIC Tech Co., Ltd August 2011 – Present
Business Development Executive
The role is a crucial one for any business with the ambition to expand or the necessity to diversify its
clientele. It also means that effective business development managers are in high demand in nearly every
job sector there is, including business-to-business, business-to-customer, and even non-profit
organizations. Territory: Laos, Myanmar and Cambodia.
Responsibilities
Identifyingnewsalesleads
Pitchingproductsand/orservices
Maintainingfruitfulrelationshipswithexistingcustomers
Abacus Distribution System Thailand Co., Ltd January 2006 – August 2011
Assistant IT Support Manager
The goal is to secure the effective operation of business and the satisfaction of clients.
Responsibilities
Assistthe managerinorganizing,planningandimplementing strategy
Coordinate operations
Ensure schedulesandobjectivesare met
Supervise andmotivate staff
Monitoroperatingcosts,budgetsandresources
Communicate withclientsandevaluate theirneedsandspecifications
Create reports,analyze andinterpretdata
Drive recruitmentprocessandtraining&development
2. Abacus Distribution System Thailand Co., Ltd January 2002 – January 2006
Senior IT Support
To provides operational and technical support to computer users and interacts with external suppliers of
technology. The incumbent will install and configure personal computers, printers and peripheral
equipment, assist with capacity planning for computers and networks, provide support to clients through
the Helpdesk function and resolve issues ensuring system/data integrity is maintained.
Responsibilities
Equipment and Software Operational Support
Computer Services Help Desk Support
Network Management & Planning
Administrative and Leadership Functions
Equipment and Software Technical Support
Abacus Distribution System Thailand Co., Ltd October 1998 – January 2002
IT Support
To monitor and maintain the computer systems and networks of an organization and clients. To install and
configure computer systems, diagnose hardware and software faults and solve technical and applications
problems, either over the phone or in person.
Responsibilities
Mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits
from them.
installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talkingstaff or clientsthrougha seriesof actions,eitherface-to-face oroverthe telephone,tohelpsetup
systems or resolve issues;
troubleshootingsystemandnetwork problems and diagnosing and solving hardware or software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate);
prioritizing and managing many open cases at one time;
rapidly establishing a good working relationship with customers and other professionals;
testing and evaluating new technology;
conducting electrical safety checks on computer equipment.
3. EDUCATION
GRFFITH UNIVERSITY, Gold Coast, Australia
September, 1997
Master of Computing – Faculty of Information Technology.
RANGSIT UNIVERSITY, Bangkok, Thailand
March, 1994
Bachelor of Business Computer – Faculty of Business Administration.
PERSONAL SKILLS
Creative talents and the ability to solve tough problems
In-depth knowledge of the industry and its current events
The ability to handle pressure and meet deadlines
Skill in prioritizing and triaging obligations
Attention to detail
Excellent time management and organization
Client/Customer Awareness
Interpersonal Relations
Integrity
Listening Skills
Organizing/Planning Ability
Personal Work Ethic
REFERENCES:
Available uponRequest.