Nguyen Thi My Huyen is seeking a career that allows her to utilize her skills and knowledge. She has over 7 years of work experience in roles such as personal assistant, teaching assistant, receptionist, and event coordinator for hotels and resorts in Danang, Vietnam. Her experience includes tasks like scheduling, correspondence, translation/interpretation, report preparation, and customer service. She holds a Bachelor's degree in Banking and Finance and is fluent in Vietnamese, English, and has intermediate Mandarin skills.

1. Curriculum Vitae
Nguyen Thi My Huyen
: huyen.ntm.118@gmail.com ✆ : +84 905 611 892
A : 14 Yen Bai st., Danang, Vietnam DoB : 11th August, 1992
Career Objective
“To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment
where I can utilize my skills and knowledge efficiently for organizational growth.”
Working Experiences
 Personal Assistant to General Manager cum Sales Executive, for “Crowne Plaza Danang –
Five-star Resort under managed by IHG”, from February 2015 until now
Duty: - Schedule and manage General Manager calendar and travel arrangements
- Do translate and interpret directly in meeting or documents and reports
­ Write daily briefing minute and prepare necessary paper
­ Draft and/or prepare memorandums and business correspondence for General Manager,
ensuring the accuracy of all documents provided
­ Coordinate the on-boarding activities for new and/or transferring team members into the
department
­ Organize and prioritize incoming calls received for General Manager (re-routing or
assisting callers as needed)
­ Maintain departmental correspondence for General Manager
­ Take meeting notes for General Manager
­ Do all the task as requested by General Manager
­ Design and prepare departmental reports (i.e. charts, graphs, tables, business plans)
­ Create and develop visual presentations for General Manager

2. ­ Prepare expense reports
­ Monitor incoming emails, prioritizing issues and responding to any requests possible.
­ Receive and handle all coming email and request regarding to sales
­ Arrange time and staff to show the meeting rooms and accommodation rooms
­ Arrange and conduct site inspection for the guest and client
­ Share the accommodation and meeting room rate and also prepare BEO
­ Follow up with client and guest until all done
 Teaching Assistant, for “Duong Minh language center”, from 8/2014 until now
Duty: - Prepare stationery plan & order monthly report for production Dept
- Be responsible for coordinating and supervising
- Offer administrative support when needed
- Assist teachers to prepare teaching and training materials
- Arrange rooms and help teachers to fix agenda and teaching schedules
- Update study processes of students to their parents
- Do teaching and training surveys
- Work closely with Customer Manager , carry out teaching assistant duties
- Supervise and give instructions to students in exam and English test
 Personal Assistant to Sales and Marketing Manager, for “HotgaBaby Garment Ltd Company”,
from 4/2014 until 12/2014
Duty: - Provide full secretarial assistance and prepare general correspondence, handling telephone
calls;
- Arrange manager ’s business trip including booking hotel, air tickets, pickup/transfer;
- Arrange internal, external appointment;
- Do the translation document and interpreting when requested;
- Report directly and communicate with the Office Manager on all administrative matter;
- Develop and maintain good relationship with important partners of Company;
- Do other related tasks assigned by Manager
- Update overdue list of clients to Sales & Customer Service weekly, remind them ask client
settle payment on time
- Send sales contract to client
- Prepare stationery plan & order monthly report for production Dept
- Build and develop good relationships with customers, negotiate sales terms with
customers

3. - Perform business campaigns, advertising for new products.
- Achieve the annual sales targets.
- Make reports of Sales condition to managers.
 Assistant Training Manager, for “Hyatt Regency Danang Resort and Spa”, from 11/2013 to
3/2014
Duty: - Assist with the scheduling of training courses, booking trainers, and notifying all
attendants.
- Organize department meetings, with preparation of meeting room, preparing of protocols
and meeting result as well as presentation
- Ensure all training materials, facilities, catering, and other training arrangements are well
set up for each training event.
- Build and maintain the record of training suppliers, payment records and files up to date.
- Manage other duties, tasks assigned by Training Manager.
- Assist with executing Employee Engagement Surveys and other organizational
development initiatives.
- Prepare stationery plan & order monthly report for production Dept
- Update learning management records following completion of training courses and prepare
training reports as required.
- Prepare all production department related documents, handing with incoming & outgoing
correspondence, email, etc.
 Receptionist cum Banquet and Event Customer Service, for “Amara Sanctuary Sentosa Resort”,
from 2011 to 2013
Duty: - Welcome customers and visitors by greeting them, in person or on the telephone, answering
or referring inquiries;
- Direct visitors by maintaining employee and department directories, giving instructions
- Schedule meetings and conference rooms
- Control inventory relevant to reception area
- Tidy and maintain the reception area
- Operate office machines, and take down and forwarding messages, file of documents,
office supplies and equipment management
- Event-related duties: schedule appointments meeting schedules, and providing logistical
support to the preparation of events such as workshops, conferences, admissions and
graduations.

4. Educational Qualifications
 Always is a student in top-five of class since Junior high school in grades and activities.
Extra Curricular Activities
 Won the third prize in “Best Student in Literature of the city” in Junior High School in 2007
 Won the first prize in Music contest “Your English songs” in year 2007
 Won the second prize in an English contest “Speak out your idea” in year 2008
 A member of Student Council in MDIS University
 Participated in many activities and workshop in University as well as other Institutions
Additional Skills
 Computer skills: Microsoft Office ( word, excel, power point )
 Language skills: Speak fluently in Vietnamese and English
Communicate well intermediate level of Mandarin
 Being excellent at team-work and multiple tasks and ability to work independently
 Good presentation skills
 Ability to work under pressure and to withstand long working hours
 Being committed, integrity and responsible
 Good time & task management and self-motivated attitude
 Verbal communication, interpersonal, and customer-service skills
Qualification Institute
Year of
Passing
% Marks
Bachelor (Hons) in
Banking and Finance
University of Wales 2010-2013 GPA 68%
Senior high school
(12th
grade )
Phan Chau Trinh High School, Da Nang
City, Viet Nam
2007-2010 GPA 86%
Junior high school
(9th grade)
Trung Vuong school, Da Nang, Viet
Nam
2003-2007 GPA 84%

5. Additional Information
 Worked as a tour-guider and English and Math tutor while staying in Singapore
 Joined in and organized many activities and workshops held by school and other campus as well
as Vietnamese Community
 Participated in out-door activities and charity works
Reference
 Ms. Thuyen, pham.tanbao.thuyen@hyatt.com, Training Manager in Hyatt Regency Danang
 Mr. Albert, hoa.hoang@ihg.com, Recreation Manager in Crowne Plaza Danang
 Ms. Chi, chiho.vn@gmail.com, Director of Rooms in Crowne Plaza Danang
 Mr. Kenny, kenny.chen@ihg.com, General Manager in Crowne Plaza Danang