This document contains the resume of Loveth Nkechinerem Okorie, a Nigerian citizen seeking a career in marketing. She holds a BSc in Marketing from Enugu State University of Science and Technology and is pursuing an MSc in Marketing from the University of Nigeria. Her work experience includes positions as a front line officer, admin officer, customer service officer, and classroom instructor. She is proficient in Microsoft Office applications and seeks to utilize her education and experience to contribute to an organization.

1. NAME:
OKORIE LOVETH NKECHINYEREM
SEX:
Female
DATE OF BIRTH
11th November 1982
STATE OF ORIGIN:
Ebonyi State
NATIONALITY:
Nigerian
MARITAL STATUS:
Single
E-MAIL:
Loveth.okorie@yahoo.co.uk, Loveth.okorie@gmail.com
HOME ADDRESS:
No. 39 Ikwere Street, Mile one Diobu, Port Harcourt
PHONE NO:
08068101418, 08185171089, 07089096888.
OBJECTIVE
To pursue a professional carrier in a dynamic, challenging and result oriented establishment with a team of leading professionals that offer opportunity for development.
EDUCATIONAL QUALIFICATIONS AND DATES
YEAR INSTITUTIONS ATTENDED
2013 – 2014 M.sc in Marketing (in view)
University of Nigeria Enugu Campus (UNEC)
2002 – 2006 B.sc in Marketing (Second Class Honors)
Enugu State University of Science and Technology (ESUT) Enugu State Nigeria
1995 – 2000 Zenith International Secondary Schools,
Okposi Ohaozara LGA Ebonyi State (SSCE)
1990 – 1995 St. Stephen Primary School, Alok Cross River State (FSLC)
2008 – 2009 Computer Training (Office Programs)
WORK EXPERIENCE
S/N
JOB POSITIONS
STATUS
ADDRESS
YEAR
1.
Front line officer/Admin Officer
Contract
Enugu State
2011– Till Date.
2.
Front line office/Pa To Director
Full Time
Enugu State
2009-2010
3.
Customer service officer
Full Time
Adamawa State
2008-2009
4.
Class Room Instructor
Full Time
Ebonyi State
2007
JUNE 2011 TILL DATE: ESER WEST AFRICA LTD
PROJECT: REHABILITATION OF RAILWAY TRACK NETWORK EASTERN LINES (PORT HARCOURT-MAKURDI) CONTRACT
POSITION: FRONT LINE OFFICER AND ADMIN OFFICER

2. DUTIES:
 Respond promptly and answer/ resolve customer inquiries and complaints
 Maintains customer records by updating account information.
 Provide and ensure quality service to both internal and external customers
 Prepare and maintain all paper documentation of workers such as; employment contract, termination letter, warning letters and performance review.
 Preparing of salary schedule for payment, working of workers overtime and pay slip
 Controlling all incoming and outgoing documents
 Writing of official mails for within and outside the company
 Handling of all word processing and typing of documents
 Manage the day to day administration of Project Manager’s office
 Management of all administrative and technical document of the company
 Manage the process of distribution of internal correspondence and ensure a good relationship with external and internal clients
 Developed an electronic method through which all the organizations documents are kept and controlled in order to present it on request through the use hyperlink
 Ensure adherence with the company’s policies
MAY 2009-DEC.2010: HUMAN DEVELOPMENT CENTER ENUGU
SCHOOL: KINGS/QUEENS COMP. SEC. SCHOOL AGBANI ROAD ENUGU
POSITION: FRONT LINE OFFICER/ PA TO THE DIRECTOR
DUTIES:
 Reading, monitoring and responding to the principal's email,
 Answering calls and handling queries,
 Preparing correspondence on the principal's behalf,
 Liaising with staff, clients, etc.,
 Managing the principal's electronic diary,
 Booking meetings,
 Organizing travel and preparing complex travel itineraries,
 Attend meetings on my boss's behalf
 Writing minutes,
 Planning, organizing and managing events,
APRIL, 2008- FEB. 2009 ZENITH BANK PLC, MUBI ADAMAWA STATE
PROJECT: ONE YEAR NYSC
POSITION: CUSTOMER RTNSHIP OFFICER
DUTIES:
 Achieve branch overall profitability target
 Ensure that problems that arise from poor service delivery to customers are resolved
 Ensuring that all customers complaints are handled in compliance with the bank’s policies and guideline
 Implement and execute regular sales activities to generate business for the segment
 Increase customer satisfaction and service quality as per established standards
 Maintain excellent customer experience and grow customer loyalty
 Portfolio growth
 Grow product holdings per customer
 Resolve customer complaints within the expected time frame
JAN. –DEC. 2007 ZENITH INTERNATIONAL SECONDAY SCHOOL OKPOSI
POSITION: RESOURCE TEACHER

3. DUTIES:
 Class room instructor (JSS2 Biz Studies, & SS 1-2 Commerce)
 Assisting with the implementation of programs and follow up insuring and Consistency with the district's educational philosophy.
 Working with staff for the purpose of planning and development
 Facilitating and/or attending related meetings.
 Assisting with the selection and production of instructional materials and appropriate supplementary supplies.
 Modeling appropriate classroom strategies.
 Working with groups of students.
 Demonstrating effective communication skills.
 Modeling appropriate communication skills and tools matched to the needs of various audiences and purposes.
 Creating and providing timelines, calendars and schedules.
 Completing appropriate reports.
 Providing an analysis of students’ performance data.
ACADEMIC AND PROFESSIONAL MEMBERSHIP
Masters in Social Sciences (MSC) in view
Chartered Institute of Personnel Management in view
Bachelors of Science
Senior school certificate Examination
TRAININGS ATTENDED
S/N
Courses
Organizers
Year
1
Customer Relationship Service & Management Training.
Zenith Bank plc, Mubi Branch, Adamawa State
August,2008
2
Improving Leadership and Personal Effectiveness.
National Directorate Of Employment, Adamawa State
March,2008
3
Marketing & Core Management Practice
Zenith Bank Plc, Abuja
January 2009
4
Fraud and Policy awareness Program
Zenith Bank Plc, Yola Adamawa State
5
Manual and Electronic Method of Document control
Eser West Africa Ltd Enugu
2011
5
Advanced Skills in Marketing, Service Excellence and Supervision.
Zenith Bank Plc, Mubi, Adamawa State
Sept 2008
PROFILE:
I enjoy genuine business challenges of a busy demanding work environment; yearn for fulfillment in a job and maximum benefit. The ability to integrate the understanding of business with business requirements, terms of reference and user requirements to produce acceptable and manageable project proposals that enables competitive advantage for the business. The ability to communicate effectively in simple terms on a one to one basis or group to achieve the desired effect, gain some real experience and develop a long term relationship
TECHNICAL SKILLS COMPUTER LITERATE:

4.  Office Programs
 Word Processing e.g. Ms Word
 Email e.g. Ms Outlook
 Internet & Relational Databases e.g Ms Access
 Spreadsheets e.g. Ms Excel
 PowerPoint e.g. Ms
COMMUNICATION AND TEAM WORKING:
 An excellent self managerial, administrative and organizational skill.
 Ability to work effectively and efficiently with little or no supervision.
 Effective operation and communication within multinational organization.
 Clear, precise and concise presentational skills.
 Self -discipline, innovative, personal drive, pro-active and result oriented.
 Good articulate team player and Ability to work to strict time scales.
 Assertive individual with strong, analytical and excellent communication skill that will positively contribute to an organization.
 High learning curve and adaptability to change.
LANGUAGE PROFICIENCY: Fluent in English, Igbo, and Pidgin English.
INTERESTS / PERSONAL SKILLS:
Reading, Traveling, Entertainment, Cooking, Exploration for new knowledge (In both innovative, technological services delivery and academic interest).
REFERENCES
ENGR. O. DONATUS
Regional District Manager
Nigerian Railway Corporation
Eastern District Headquarters
Enugu
08033388371
08099285214
Prof. Chike Nwoha
Head of Department
Accountancy
ESUT, Enugu State.
08033326019
BAR. FELIX OJO
Legal practitioner
08035906879