Shaun Thwaites has over 20 years of experience in finance, commercial, and business operations roles at IBM UK. He currently works as an EMEA Transition Finance Commercial Manager/Analyst, where he is responsible for financially integrating new deals signed by IBM and setting up the initial cost and revenue forecasts. Previously, he held roles as a Commercial Cost/Revenue Finance Analyst and Commissions & Systems Analyst. He has a strong background in financial analysis, forecasting, reporting, and business operations.

1. Shaun THWAITES
E-mail : Shaun.ThwaitesGB@gmail.com
PROFESSIONAL: Qualified by Experience
PERSONAL PROFILE:
I am quick to learn new concepts and always eager to learn new skills, confident with the drive and determination
to succeed. I have good interpersonal skills and I am good at relating to people/customers. Using excellent
organisation and time management skills to deliver on all targets. I am a team player, but equally able to accept
responsibility and work unsupervised and I can accept criticism and learn by past mistakes.
EDUCATION:
1991 - 1993 Farnborough 6th Form College, Farnborough
1986 - 1991 Royal Alexandra & Albert School, Reigate, Surrey
EMPLOYMENT HISTORY:
2010 - Present IBM (UK) Ltd - EMEA Transition Finance Commercial Manager/Analyst
EMEA Finance Transition Manager
Key responsibilities include: Ensuring new Deals signed are financially integrated into IBM and handed over to
the Finance Analyst
• Work with the Project Exec, Bid Manager and Pricer to ensure the agreed cost model is used to set up
P&L and create initial Cost and Revenue Forecast for the Commercial Manager and Finance Analyst
• Set up Cost structure including Labour Claiming accounts to ensure costs can be identified and reported
by Tower etc.
• Set up Revenue Billing structure based on contract and initiate 1st
Billing for Transition/Transformation
and Baseline
• Ensure Signing is recognised using Accounting WW Guidelines and reported to Global Executives
• If new deal is part of an existing deal then calculate backlog to transfer or write off using WW Guidelines
• Gross v Net understanding for Signing Recognition
• Inter Company Agreement set up and Internal DOU set up between Departments
• Third Party set up
• Set up CAPEX, Asset Inventory
• Create initial P&L Cost and Revenue Forecast for the Commercial Manager and Finance Analyst
• Report ledger actuals for first month end, Validate Signings, Validate Backlog, B2B, Assessment on
daily position over month end to assess expected final position on WD5
• Ensure Revenue and Cost is booked and deferred for Transition/Transformation
• Produce Desk Procedures for Finance Analyst
• Other FA activities
Jan 2006 - 2010 IBM (UK) Ltd - Commercial Cost/Revenue Finance Analyst UK
Commercial Cost/Revenue Finance Analyst UK
Key responsibilities include: Create and maintain the complex finance spreadsheet (manually loaded from the
ledgers).
• Reports actuals
• Forecast
• Reconciles to deferred cost balance sheet
• Reconciles to deferred revenue balance sheet
• Includes billing schedules for large change notes
• Lists active POs

2. • Bridges numbers between each released iteration
• Create the monthly, quarterly and full contract outlook. This requires information from the following:
- Backlog
- BOB Reconciliation
- Book to Billed
- OGC levy
- D & B v Run Rec
- GP analysis and blended rate.
- Ledgers year to date.
• Raise vouchers for any manual updates required.
• Track P&L for individual CCN's as well as the full contract.
• Create bridge reports for any discrepancies between forecast and actuals.
• Calculate POC & blended rate as required.
• Calculate quarterly backlog adjustments.
• Confirm BOB day zero values and update monthly.
• Collate the finance information for the CPR & SSL - bi weekly and monthly
• Ledger reconciliation for F&P
• Update Book of Business
• Validate all POs and invoices with Business Office.
• Commercial Analyst
- Bi-weekly provide breakdown to SPLS on projection for quarter plus how we're tracking.
- Monthly Complex Project Review (CPR) - Same as above but different cut of numbers.
- Weekly - Feedback to SPLs on how numbers made up and are tracking. These are constantly
changing as changes as are received from customer, suppliers..
• Analyse financial trend, hotspots, what isn't tracking to forecast, forecasting to end of contract.
• Acts as a bridge between ITS And Central Accounting function to validate numbers and produce
another cut of the numbers.
Jan 2004 - 2006 IBM (UK) Ltd - Commissions & Systems Analyst, Sales Operations
EMEA
Commissions & Systems Analyst, Sales Operations EMEA
• Assisting Project Manager in the development and UK rollout of new EMEA sales tool FMS – Field
Management System Control of all North Region’s KPI figures for all sales individuals 4000+, updates
this and owns the whole process.
• Part of the project team for testing and rolling out new global sales tool for the UK and South Africa.
• Responsible for overseeing payments for over 2500 sales staff for UK, NL and South Africa.
• Team Leader of the Global Services Sales Operations Team (3 in the team).
• Setting up and implementing Quota Plans for all Sales staff.
• Ensuring all employees on quota are eligible and managers of staff are eligible for quota.
• Business Operation issues with efficiency – Design and Implement more efficient processes.
• Calculating payments to be processed and paid through IBM internal commission system.
• Designing and implementing new Incentives database (Lotus Designer) to track and monitor all 2003
sales plans North Region.
• Dealing with employee queries and offering advice and support to help them understand the sales plans
and their targets.
• Dealing with internal businesses to gain information to enable full utilization of IBM’s position in the
service centre.
Nov 2000 IBM (UK) Ltd - Business / Sales Operations Administrator / Analyst UK
Business / Sales Operations Administrator / Analyst UK
• Responsible for smooth running of all accounts including salary averaging about £400k pm including
Ledgers.
• Ensure payroll, expenses, claims are correct including pay rises and charged to correct departments
within IBM.
• Keep assets for the department monitored using the internal E-Asset application within the company.

3. • Maintain the team rooms on various Databases for department information.
• Ensure time recording is correct and submitted each week and track utilisation of Graduates.
• Handle all Business/Finance administration for the department of 2 managers and 110 Graduates
• Responsible for New Hires (graduate) Induction's and setting them up on IBM’s systems
• I.e. E-mail accounts, information systems, health & safety etc.
• Guide and train new graduates on Lotus Notes, Smart Suite, and IBM’s time recording system and
various other internal applications.
• Responsible for front-line HR support of Graduates and managers inc.; starters, leavers, department
changes, sickness, bereavement and many aspects of HR.
• Assistant project manager within sales unit responsible for re-structure of department.
• Designed an enrolment database for the years Institute at Guildford University using Domino Designer.
• Schedule 1-2-1 reviews and collate feedback from managers regarding graduates and their progress
within Graduate Scheme.
1995 – 1999 Ministry of Defence Driver (Close Protection unit , Hyde Park)
I worked full time between 1993 and 1995 as a full time Territorial Soldier working as an Driver / Engineer,
building bridges and communication networks. This is where I attained my driving interests and PCV licence etc. I
travelled to Germany, Cyprus various on operations
1991 – 1993 Taylor Plan Ltd (Part Time) Steward & Hospitality Manager
Activities, pastimes and Interests;
Not much time for personal activites as having two hyper children keeps me busy. I am Treasurer of their old pre-
school, Little Oaks in Frimley