This curriculum vitae is for Clive Crews, who has over 30 years of experience in finance and administration roles. He currently works as a Team Leader for MMI Holdings, where he manages the daily trading function and process for fund managers. Previously, he held supervisory or team lead roles at companies like Intertek Testing Services, Silica Investments, and ABSA, where he was responsible for tasks like client services, quality assurance, and people management. Clive has a high school education and various training certificates. He is married with two dependents.

1. CURRICULUM VITAE
OF
CLIVE CREWS
1

2. PERSONAL DETAILS
SURNAME: CREWS
FIRST NAMES: CLIVE MONTAGUE
ADDRESS: 3 Arnold Hof
68 Ouhout Street
Randpark Rigde
2195
TELEPHONE: 0836585243 or 0836084700
DATE OF BIRTH: 23 JANUARY 1966
NATIONALITY: SOUTH AFRICAN
LANGUAGES: ENGLISH / AFRIKAANS
MARITAL STATUS: MARRIED
DEPENDANTS: Two
DRIVER LICENCE: YES, 08
I’D NUMBER: 660123 5024 089 (Age 48)
EDUCATION
HIGH SCHOOL ATTENDED: PIET POTGIETER HIGH SCHOOL
STANDARD ATTAINED: STANDARD 10 ACADEMIC 1983
SUBJECTS PASSED: AFRIKAANS -HG
ENGLISH - HG
MATHEMATICS -SG
BIOLOGY -SG
HISTORY -SG
GEOGRAPHY - SG
NATIONAL SERVICE: JANUARY 1984 TO DECEMBER 1985
2

3. EMPLOYMENT SUMMARY
COMPANY DATE
MMI – MOMENTUM / METROPOLITAN OCTOBER 2014 to PRESENT
INTERTEK TESTING SERVICES JUNE 2014 – 31 AUGUST 2014 TEAM LEADER
SILICA - INVESTMENTS APRIL 2011 to MAY 2014 TEAM LEADER
ABSA JAN 2007 to MARCH 2011 SUPERVISOR
ABSA JULY 2006 – DEC 2006 TEMP
INTERTEK TESTING SERVICES SEPTEMBER 1997 – JUNE 2006 OPERATIONS MANAGER
FIRST NATIONAL BANK JUNE 1988 – AUGUST 1997 DEPARTMENT HEAD
LEWIS STORES APRIL 1986 – MAY 1988 SALES PERSON / STOCK CLERK
PRESENT EMPLOYMENT HISTORY
COMPANY NAME: MMI HOLDINGS (MOMENTUM OUTCOME BASED SOLUTIONS)
NATURE OF BUSINESS: TRADE DESK (PORTFOLIO ADMINISTRATION)
POSITIONS HELD: TEAM LEADER
PERIOD OF EMPLOYMENT: OCTOBER 2014 to PRESENT
ROLE FUNCTION:
Momentum & Metropolitan
This will include, but not be limited to, the management and coordination of trading with fund managers, collating
valuations, confirming trades, unit reconciliations and all associated work as well as process and system enhancements
towards the successful delivery of the trade function.
ROLE OUTPUTS:
Process
• Manage the daily trading function to fund managers (local and global) are processed accurately and on the agreed
deadline
• Manage the daily confirmation process and aging analysis of outstanding trades sent to the fund managers
• Continuously strive to enhance and improve the Trade Desk process.
• Ensure efficient and accurate capture and upload of valuations (market values and prices) from fund managers on a
daily basis
• Maintain and update daily and monthly checklists
• Develop and maintain relationships with fund managers
• Escalate all related issues to operations manager should resolution not be forthcoming
3

4. • Support, coach, develop and train team members
• Ensure adherence to SLA standards and turnaround times
Client Services
• Ensure customer service when dealing directly with end-user clients.
• Ensure that all queries and problems are resolved effectively and appropriately.
• Contribute to a service culture which builds rewarding relationships, proposes innovations and allows others to
provide exceptional client service.
• Collaborate and work with other teams to deliver required service levels.
People
• Set an example by living the values of Momentum Investments.
• Share and transfer product, process and systems knowledge to colleagues.
• Ensure achievement of own performance objectives.
• Share information with colleagues regarding successes, issues, trends and ideas.
TASKS - TRADE DESK for METCI
Bank Balances Download - Downloading bank balances from Standard Bank Business Online and import to the Cashman
Template
Populate the Cashman Template
Send (email) Bank Balances to PM (clients) - Send downloaded balances to Portfolio Managers
Send (email) Offshore Bank Statements to PM (clients - Offshore Bank Statements received from Standard Bank
Early Money Market Instructions - Prepare and instruct all early money market instructions
Multimanager File - Import JP Morgan file received the day before (sometimes received on the same day) and email to the
multi managers
Provisional Money Market Flows - To be forwarded to fund managers as soon as the reports have been received
Final Money Market Flows - Send the Final money market flows report as soon as the report is received which is just after
11am
Client Instructions – Cut off for local instructions is 11:00
Local Instructions - To be sent to administrators before 12:00
Cash Transfers - Populate template and send to Curo for processing before cut off
Spot Trades - To be booked as soon as instruction is received and forward to administrators on the same day
Global Trades - Global instructions received from clients no later than 16h00 to be sent for processing to the
administrators
Monthly Fees
Income Distributions
TASKS - TRADE DESK for MOBS
EMPLOYMENT HISTORY
COMPANY NAME: INTERTEK TESTING SERVICES
NATURE OF BUSINESS: FOREIGN TRADE SUPERVISION (EXPORTS)
POSITIONS HELD: TEAM LEADER
PERIOD OF EMPLOYMENT: JUNE 2014 – AUGUST 2014
4

5. TEAM LEADER KEY AREAS OF RESPONSIBILITIES:
♦ Assume full responsibility for the Export Consultants, A. D. Entry/Scanning clerks in the absence of the Operations Manager as well as daily
activities and problem solving with other offices. Act as liaison between the different office departments and export consultants as necessary as
well as:
♦ Maintain accurate records in relation to invoicing, payments and credit note issuances on all ICCP and QQPC type contracts. Provide
copies of these records to the Financial Manager on a monthly basis.
♦ Report on SASO program management fees to the IO and Brentwood as required.
♦ Provide assistance to the Quality Representative as and when necessary in relation to 1st
Party Audits.
♦ Liaise with exporters and provide information support, including awareness of procedures training as and when the need arises or the like is
called for.
♦ Review all letters of credit, and make the necessary recommendations for amendments or deletions of clauses to exporters as and when
necessary.
♦ Keep abreast of all changes to international banking regulations with regards to letters of credit and foreign exchange control regulations as per
client country contracts.
♦ Provide clients with assistance in the complaints procedure when they are clearly dissatisfied with the results of all discussions and wish to
lodge a formal complaint.
♦ Actively market FTS and 3rd
party inspections (for non-industrial goods) in order to achieve the desired market share growth and increase our
profits by targeting clients that call upon you for assistance, and keeping record of such contacts and calling on Trade Missions/Consulates and
Embassies for countries where we hold FTS/ICCP & QQPC contracts.
EMPLOYMENT HISTORY
COMPANY NAME: SILICA
NATURE OF BUSINESS: LINKED INVESTMENT SERVICE PROVIDER (LISP ADMIN OPERATIONS-CLIENT INVESTEC)
POSITIONS HELD: TEAM LEADER – CLIENT DOCUMENTS & INDEXING DEPARTMENT
PERIOD OF EMPLOYMENT: APRIL 2011 to MAY 2014
DUTIES:
• Indexing ( Data Capture of Investments ) & Client Documents ( Policy Documents )
o People Management
 Manage daily capacity of team, monitoring volumes and queues
 Facilitate with the recruitment and orientation of new team members
 Perform PDD discussions with every team member (set individual KPIs)
 Performance manage individuals where necessary
 Manage career, growth and development plans with every team member
 Drive Blu-Prints values in the area
 Manage EG efficiency and effectiveness of team
 Coach, motivate and develop the team
 Assist with building and maintaining Silica’s client relationships
 Work with the LISP Leadership team to create a cohesive team
o Process Management – Indexing ( Data Capture of Clients Investment )
5

6.  Owner of the team's section of the SLA
 Provide feedback to stakeholders on changes and updates pertaining to the team
 Manage efficiencies and improvements (set and monitor team KPIs)
 Owner of the team's section of the BCP plan
 Communication and follow up of escalated issues to the clients
 Ensure that all reporting is correct and timeous
 Involvement as a business representative on ad-hoc projects when required
 Understand the impact of the Indexing team on all areas of the business including Silica’s clients
 Owner of the relevant sections of the monthly events calendar ensuring that the dates are accurate and timelines
adhered to
 Constantly challenge the current process and look for improvements if required
 Create a learning environment not just within the current team but throughout LISP Admin
o Process Management – Client Documents / Policy Documents
• Owner of the Client Packs SLA i.e.: Consolidations, New Business, Transfers and Switch Transfers
• Reconcile deals that ran for business to the packs being generated on CMC
• Reconcile what was processed on CMC versus what has been processed by laser
• All Tasks, procedures and processes are documented and updated
• Recording of all errors made on Client packs across the teams
• Provide a trend analysis of all processes or people causing errors across the teams
• Managing the monthly and adhoc client correspondence letters that go out
• Managing and tracking all the queries pertaining to Client packs sent from Client Services
• Managing the bounced emails and ensuring the correct action is taken
• Manage efficiencies and improvements (set and monitor team KPIs)
• Manage Quality Assurance within the Client Packs team.
• Provide weekly & monthly reporting on the team
• Allocation of work on EG
Certificates Obtained
Micro Soft Excel 2007 Beginners – Aug 2007
First Line Managing Skills – Nov 2012
Labour Relations (Fair Management of Discipline, Performance & Grievances) – June 2012
EMPLOYMENT HISTORY
COMPANY NAME: ABSA – AIMS (ABSA INVESTMENT SERVICES)
NATURE OF BUSINESS: LINKED INVESTMENT HOUSE
POSITIONS HELD: TEMP / SUPERVISOR
PERIOD OF EMPLOYMENT: 01 JULY 2006 to MARCH 2011
DUTIES:
• Indexing Supervisor
o Purpose of the job
6

7.  Ensuring that all applications and instructions are correctly received from clients and processed accurately and within
the agreed turnaround time.
 To ensure that the Departments operations run effectively.
 To consistently strive to meet and exceed expectations of our external and internal clients.
o Role objectives / Responsibilities
 Timeous processing of various daily tasks/reports within the administration department
 Analyzing trends and problem areas and put corrective measure in place to address these gaps
 Have regular meetings with staff to provide feedback on performance and what corrective measures needs to be put in
place to address these problems
 Timeous reconciling and forwarding recons feedback to the relevant area
 Following up and providing feedback with relevant parties, regarding queries and task within the agreed service level
agreement
 Internal and external client service
 Assisting staff in reaching their cut off times as per our Service level agreement
 Creating own work schedule to meet vigorous deadlines
 Creating, checking and continuous updating of process manuals for Indexing department and other areas of business
 Providing training and coaching to all your staff members to enable them to grow and deliver on the highest standards
 Assisting all other areas with projects
 Managing of Indexing, Repurchase, Living Annuities and Compliance Departments in the absence of the manager
 To comply with all Legal requirements and Confidentiality clause and ABSA Policies and Procedures. Also ensuring
that this filters down to staff and that they are fully trained at all times on this
• New Business Supervisor
o Purpose of the job
 Ensuring that all new business and/or addition instructions from clients are processed accurately and within the agreed
turnaround time.
 To identify and resolve potential problems and to ensure that the New Business Department operations run effectively.
 To consistently strive to meet and exceed expectations of our external and internal clients.
o Role objectives / Responsibilities
 To ensure that Service level agreements and turnaround times are adhered to
 To manage own workload, assist other team members and escalate any problems
 To monitor, control and check all parts of the process to manage risks
 Supervising of the New Business staff and managing their work load
 Creating and continuous updating of process manuals for the New Business Department
 Managing of queries to ensure that they are resolved within the agreed turnaround times
 Assisting with the daily managing of the New Business, Bulk and Maintenance Departments
 Liaising with other areas of the business
 Training and developing staff
• Client Communications Supervisor
o Purpose of the job
 Manage the department with the allocated staff and the day to day tasks, Queries and procedures
o Role objectives / Responsibilities
 Communication from and to all departments on staff and mangers levels
 Control Formscape workflow via Business Report
 All Mail Merges
 Pensioners cards
 Sorting of Statements for consultants
 Debit Order Rejection Letters
 Living Annuity Revision Letters
 Fund Ballots
 Printing of annual Tax Certificates as requested by CSD & Consultants
 Prepare Provisional Tax Certificates
7

8.  Queries on Policy Documents
 Log Calls to IT for,
 Record and order Stationary
 Attendance Register.
• Temp Position – Transfer Department ( Financial Service Board Approvals )
• Section 14 - In & Out - All Products
o Pension Preservation
o Provident Preservation
o Pension
o Provident
o Provident to Pension
o Fund Owned Living Annuity
o Retirement Annuity
• Section 37 ( Directive 137 ) – In & Out
o Living Annuity
• Unit Transfers - In & Out
o Manco’s
• Other
o ROT – Recognition of Funds
o Declarations
o Letter to clients
o Investment Statements
• Liaised with
o Clients
o Brokers
o Consultants
Certificates Obtained
The Retirement Fund Industry – Feb 2007
The South African Economy – May 2007
EMPLOYMENT HISTORY
COMPANY NAME: INTERTEK TESTING SERVICES
NATURE OF BUSINESS: FOREIGN TRADE SUPERVISION (EXPORTS)
POSITIONS HELD: EXPORT CONSULTANT / CONTRACTS MANGER / OPERATIONS MANAGER /
PROGRAM MANAGER FOR SAUDI ARABIA
PERIOD OF EMPLOYMENT: 1 SEPTEMBER 1997 TO JUNE 2006 (Retrenched)
DUTIES AS EXPORT CONSULTANT:
• Drafting clean report of findings and clearing export consignments at customs for contracted countries.
• Direct liaison between clients, Government and Transporters ( Air, Sea & Road Freight )
• Solving clients queries ( Email & Telephone )
8

9. CONTRACTS SUPERVISOR KEY AREAS OF RESPONSIBILITIES:
♦ Assume full responsibility for the Export Consultants, A. D. Entry/Scanning clerks in the absence of the Operations Manager as well as daily
activities and problem solving with other offices. Act as liaison between the different office departments and export consultants as necessary as
well as:
♦ Maintain accurate records in relation to invoicing, payments and credit note issuances on all ICCP and QQPC type contracts. Provide
copies of these records to the Financial Manager on a monthly basis.
♦ Report on SASO program management fees to the IO and Brentwood as required.
♦ Provide assistance to the Quality Representative as and when necessary in relation to 1st
Party Audits.
♦ Liaise with exporters and provide information support, including awareness of procedures training as and when the need arises or the like is
called for.
♦ Review all letters of credit, and make the necessary recommendations for amendments or deletions of clauses to exporters as and when
necessary.
♦ Keep abreast of all changes to international banking regulations with regards to letters of credit and foreign exchange control regulations as per
client country contracts.
♦ Provide clients with assistance in the complaints procedure when they are clearly dissatisfied with the results of all discussions and wish to
lodge a formal complaint.
♦ Actively market FTS and 3rd
party inspections (for non-industrial goods) in order to achieve the desired market share growth and increase our
profits by targeting clients that call upon you for assistance, and keeping record of such contacts and calling on Trade Missions/Consulates and
Embassies for countries where we hold FTS/ICCP & QQPC contracts.
OPERATIONS MANAGER & PROGRAM MANAGER KEY AREAS OF RESPONSIBILITIES:
♦ Assume full responsibility for the office in the absence of the General Manager as well as daily activities and problem solving with other offices.
Act as liaison between the different office departments and export consultants as necessary.
♦ Communicate and ensure the QR for the IO issues notices to all staff on QS policy and/or procedures as and when necessary.
♦ Provide necessary training with regards to new contract procedures as and when necessary.
♦ Provide the Inspectors with necessary information and inspection procedures in particular on files relating to ICCP (SASO & KUWAIT) and
QQPC (IRAN) type contracts.
♦ Maintain accurate records in relation to invoicing, payments and credit note issuances on all ICCP and QQPC type contracts. Provide copies of
these records to the Financial Manager on a monthly basis.
♦ Report on SASO program management fees to the IO and Brentwood as required.
♦ Liaise with exporters and provide information support, including awareness of procedures training as and when the need arises or the like is
called for.
♦ Review all letters of credit, and make the necessary recommendations for amendments or deletions of clauses to exporters as and when
necessary.
♦ Keep abreast of all changes to international banking regulations with regards to letters of credit and foreign exchange control regulations as per
client country contracts.
♦ Provide clients with assistance in the complaints procedure when they are clearly dissatisfied with the results of all discussions and wish to
lodge a formal complaint.
♦ Monitor performance and provide support and refresher training to staff as and when necessary.
♦ Actively market FTS and 3rd
party inspections (for non-industrial goods) in order to achieve the desired market share growth and increase our
profits by targeting clients that call upon you for assistance, and keeping record of such contacts and calling on Trade Missions/Consulates and
Embassies for countries where we hold FTS/ICCP & QQPC contracts.
♦ Wherever possible, but without compromising the IO, obtain and forward to Head Office all local information regarding the performance and or
lobbying activities of our competitors. The political or business climate vis-à-vis PSI.
♦ Without compromising the IO, maintain good working relationships with exporters generally, but primarily with those having a significant
involvement within our geographical areas of responsibility. This liaison should also be extended to trade organisations and diplomatic
missions.
9

10. ♦ Provide advice and assistance to all exporters when possible without exceeding our authority and or contractual obligations.
♦ In consultation with Regional and Global operations and business development executive, devise, develop and manage an effective in-house
business development for the benefit of marketing PSI and ICCP.
• Countries travelled with Intertek
• Kenya – Assisted with Setup of New office ( Interview, Appoint, Training and monitor – People & Process management )
• Malawi – Assisted with Setup of New office ( Interview, Appoint, Training and monitor – People & Process management )
• Rwanda – Relieved General Manager
• Mozambique – Importer assistance to exports ( Boarder and training )
• Paris – Demonstrate Product Knowledge on the ICCP Programs ( Saso, Soncap, Kuwait ) – Power Point
• Dubai – Managers Conference with Exporters
Certificates Obtained
Advanced Workplace Discipline and Dismissal – May 2006
Crystal Award – Dec 2003
Controlling and Managing Performance – May 2002
International Valuation Principles – Jan 2002
Foreign Trade Standards Compliance Training – Oct 2002
Managing People – May 2002
Employee of the Year – Dec 2002
Certificate of Achievement - Saudi Arabian Standard International Conformity Certification – July 2001
Customer Care – Sept 1999
Customer Care, Motivation & Team Building – Oct 1998
Extra Mile Award – Dec 1998
Service Appreciation Received
Sappi – Oct 1998
AV Trabalho Maputo – Jan 1999
Diplomas Obtained
Supervision – Dec 2001
Fundamentals of Project Management – Feb 2005
• Abbreviations
o AD – Authorisation Data
o ICCP – International Conformity Certificate Program
o QQPC – Quality Quantity Packing Certificate
o SASO – Saudi Arabia Standards Organisation
o IO – Issuing Office
o FTS – Foreign Trade Standards
o PSI – Pre-shipment Inspection
EMPLOYMENT HISTORY
COMPANY NAME: FIRST NATIONAL BANK
NATURE OF BUSINESS: COMMERCIAL & RETAIL BANKING
POSITION HELD: BANK OFFICIAL (BULK TELLER)
OTHER DUTIES: RELIEVING AS DEPARTMENT HEAD
FOR THE FOLLOWING AREAS:
10

11. TELLERS,
SAVINGS,
FOREIGN EXCHANGE,
LEDGERS,
TELEX DEPARTMENT and
BRANCH ADMINISTRATOR
PERIOD OF EMPLOYMENT: JUNE 1988 TO 31 AUGUST 1997
TRAINING COURSES AND CERTIFICATES COMPLETED
COMPLETED COURSES:
• TELLERS
• EXCHANGE CONTROL 1 AND 2
• G.T.I.D. FOREX
• ILP. HOME LOAN
• INTRODUCTION TO CREDIT
• SELLING SKILLS
• MANDATES
GOLD CERTIFICATES OBTAINED:
• G.T.I.D. FOREX
• TELLERS
• MANDATES
CERTIFICATES:
• EXCHANGE CONTROL 1 AND 2
• BASIC FINANCIAL STATEMENTS
• ILP. HOME LOANS
• COMMUNICATIONS
• PLANNING, ORGANISING AND CONTROLLING
• MANAGING CONFLICT
• MANAGEMENT AND LEADERSHIP
• BUILDING THE WINNING TEAM
• BACKGROUND TO UNPAID ITEMS
• POCKETS AND CODES
• MANDATES
• TELLERS
• FOREIGN LETTERS OF CREDIT
• FOREIGN BILLS FOR COLLECTION
• ASPECTS OF LAW 1 AND 2
• SWIFTS AND TELEGRAPHS
• FORWARD EXCHANGE CONTRACTS
• CUSTOMER RELATIONS
• BASIC TELLING SKILLS
• SECURITY, FRAUDS AND FORGERIES
• LOCAL LETTERS OF CREDIT
• PRODUCT KNOWLEDGE 1
• ADVANCED TELLING SKILLS
• AGENCY TELLERS
FOREIGN EXCHANGE
11

12. • FOREIGN BILLS FOR COLLECTION
• BILLS NEGOTIATED
• FOREIGN LETTERS OF CREDIT
• FORWARD EXCHANGE CONTRACTS
• ASSISTED WITH DRAFTS, TELEGRAPHIC TRANSFERS AND
F178’s
• SWAZILAND AND LESOTHO CHEQUES
• FOREIGN PUBLIC RELATIONS OFFICER
• LOCAL BILLS
• FOREIGN GUARANTEES
• FOREIGN EXCHANGE CHECK CLERK
CABLES (Telex) SUPERVISOR:
• CONTROL OF:
o SALARIES
o TRANSFERS PER TELEX
o UNPAID’S
o DAILY EXCHANGE RATES
o HEAD OFFICE CHECK CLERK
MANAGERIAL:
• FORM 4 E’s
• PERSONAL LOANS
• OVERDRAFTS
• STATS
HOME LOANS:
• REPORTS AND GUARANTEES
EXCON – Exchange Control
• EXCHANGE CONTROL
• FORM N.E.P.’s
• FORM 178’s
• NON-RESIDENTS - EMIGRANTS
• RESIDENTS - IMMIGRANTS
• FORWARD EXCHANGE CONTRACTS - IMPORTS & EXPORTS
PRIMROSE BRANCH:
• TELLER ONE
• A.T.M. CUSTODIAN
• PUBLIC RELATIONS OFFICER
• RELIEF AS BRANCH CONTROLLER
Service Appreciation Received
GCER Distributors – Jan 1997
Symo Corporation – Aug 2000
EMPLOYMENT HISTORY
12

13. COMPANY NAME: LEWIS STORES, POTGIETERSRUS
NATURE OF BUSINESS: RETAIL FURNITURE STORE
POSITION HELD: SALES PERSON AND STOCK CLERK
PERIOD OF EMPLOYMENT: APRIL 1986 TO MAY 1988
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References
• Tracey Basson
o 0829264972
• Tracey Gerald
o 0836783310
• Jenni Hunter
o 0832825720
• Rishai Neerachand
o 0833428163
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Summary of Skills
I have summarised my skills in short that I believe I can offer. In summary;
• 8 years’ experience in the Financial Industry (Investments)
• 10 years’ experience in Exports and Pre Shipment Inspections
• 10 years’ experience in Banking / Retail / Foreign Exchange
Investments
Held roles in Indexing, New Business, Section 14’s and 37’s, Retirement Annuities, Client Welcome Packs and correspondence
which included quality assurance on broker commission and Welcome Packs ( Legal Policy Document ) and Supervisor
Exports and Pre Shipment Inspections
Held Roles in Export Consultant, Contracts Manager, Program Manager and Operations Manager
Travelled to various African Countries and Overseas to set up offices and to relieve Managers
Banking
Held Roles in Telling, Bulk Telling, Telex Operator, Foreign Exchange and relief as Branch manager at Agencies
Skills
• Performed the task of documenting all the processes
• Responsible for doing the hands on training with all new joiners as well as identifying training for staff with external parties
as well as our training department
13

14. • I have solid experience in FAIS as I have held roles in various touch points of the business that required diligence and
screening of FAIS documentation
• Daily, weekly, monthly and quarterly reporting had to be done for the Head of Operations and the Exco committee,
reporting is one of my strong skills
• I was responsible for quality as well as the delivery of all our Service Level Agreements for all the Legal Documents / Client
Welcome Packs that were being issued to our clients for their investments placed with us.
• I can offer more than 10 years of people management and leadership skills experience and recruitment
Diplomas Obtained
• Supervision – Dec 2001
• Fundamentals of Project Management – Feb 2005
Certificates Obtained
• First Line Managing Skills – Nov 2012
• Labour Relations (Fair Management of Discipline, Performance & Grievances) – June 2012
• Micro Soft Excel 2007 Beginners – Aug 2007
• The Retirement Fund Industry – Feb 2007
• The South African Economy – May 2007
• Advanced Workplace Discipline and Dismissal – May 2006
• Crystal Award – Dec 2003
• Controlling and Managing Performance – May 2002
• International Valuation Principles – Jan 2002
• Foreign Trade Standards Compliance Training – Oct 2002
• Managing People – May 2002
• Employee of the Year – Dec 2002
• Certificate of Achievement - Saudi Arabian Standard International Conformity – July 2001
• Customer Care – Sept 1999
• Customer Care, Motivation & Team Building – Oct 1998
• Extra Mile Award – Dec 1999
Service Appreciation Received
• Sappi – Oct 1998
• AV Trabalho Maputo – Jan 1999
Countries travelled with Intertek
• Kenya – Assisted with Setup of New office ( Interview, Appoint, Training and monitor – People & Process management )
14

15. • Malawi – Assisted with Setup of New office (Interview, Appoint, Training and monitor – People & Process management)
• Rwanda – Relieved General Manager
• Mozambique – Importer assistance to exports ( Boarder and training )
• Paris – Demonstrate Product Knowledge on the ICCP Programs ( Saso, Soncap, Kuwait ) – Power Point
• Dubai – Managers Conference with Exporters
Kindly be advised I am open to the options of any alternative roles/positions within institutions and not specifically to Team Leader
Roles only.
I look forward to hopefully meeting with you and thank you for the opportunity to present to you my CV.
I look forward to hearing from you.
Kind Regards,
Clive Crews
15