1. Curriculum Vitae – Alicia Scott Page 1 of 3
ALICIA SCOTT
0794 1477781 (m)
a.scott77@blueyonder.co.uk
Nationality: United States of America (permitted to work in UK with indefinite leave to remain)
Formal Qualifications
MSc Computer Science: Web Sciences and Big Data, University of Liverpool
December 2015 – present (ongoing)
I am currently studying for my MSc in Web Science and Big Data, which is an online degree. I am currently approximately
midway through the course,and have achieved my post-graduate certificate. Subjects studied: Computer Structures, Web
Programming, Big Data, Professional Issues in Computing, Cloud Computing.
Prince 2, Practitioner certified July 2008
MSc Computer Science, University of Hertfordshire September 1996 – October 1997
BA English Literature, University of Michigan, Ann Arbor September 1981 - December 1984
Employment
Oct 2012 -
present
Direct Line Group
Business Analyst
Business analyst working on the development of a data warehouse and resulting management information for both a claims
transformation project and the implementation of an enterprise-wide insurance suite (with policy, billing and claims modules),
building reports on the SAS and QlikSense platforms for a number of retail insurance brands.
My duties include:
 Identification and management of userreporting requirements, including userworkshops, interviews, etc., and
documentation of requirements (including functional and non-functional requirements) for a number of business areas,
including underwriting, pricing, marketing, claims, digital, aggregators,etc.
 Data and gap analysis,modelling and mapping, including ad hoc SQL analysis using SAS Enterprise Guide
 Prototyping and wireframes of report structure,format and content
 Provision of subject matter expertise to consultancy to facilitate the modelling and build of a data warehouse and semantic
layer for reporting and analytics
 Investigation of the use of SalesForce to replace the current reporting change request application and to map the associated
workflow
 Documentation of SQL stored procedures for commercial lines
Jan 2012 –
Aug 2012
Marsh Ltd
Business Analyst
Business analyst working within the IT function on a data warehouse/Business Objects (BI/MI) implementation, including data
cleansing and mapping and a migration of current reporting within Hyperion and Crystal Reports to Business Objects. My duties
comprised:
 Identification and management of user reporting requirements, including detailed data analysis of current reporting
 Working in conjunction with the data architects to produce a logical data model
 Production of reporting functional specifications and data mappings from legacy systems to Hyperion views and to data
warehouse logical and physicalmodels
Apr 2011 –
Dec 2011
Navigators Ltd
Business Analyst/Quality Assurance Analyst
Business analyst working with the Finance function on a number of projects, including the implementation of additional settle ment
currencies across the underwriting platform of Subscribe, Acumen, Coda and Sun. Acted as liaison between Navigators and third
party supplier of these systems. Performed data analysis/reconciliation via the preparation of SQL scripts and use of Excel pivot
tables and Power Pivots.
Quality assurance analyst on the reporting arm of a Solvency II project, reconciling data warehouse views and source systems for
reporting. My duties included:

2. Curriculum Vitae – Alicia Scott Page 2 of 3
 Maintenance of QA test plan and test scripts and performance of QA testing
 Creation, maintenance and use of SQL scripts and stored procedures for reconciliation between source systemdata, data
warehouse data and views derived from the warehouse to obtain a baseline for the test environment
 Creation, maintenance and use of SQL scripts/stored procedures for testing of reference/transaction tables
Aug 2010-
Apr 2011
Amlin Ltd
Business Analyst/Workstream Lead
Business analyst/workstream lead on a change management project to set up a new branch for Amlin, and a data warehouse
integration project. My duties included:
 Identification and management of requirements for new and current areas of the business ,including changes required on
Subscribe, Acumen and Coda (underwriting platform), both in terms of systemand configuration changes
 Production and maintenance/updates of business,functionaland non-functional specifications and other project
documentation (specifications, workflows, training documents, etc.)
 Business process modelling and impact analysis of the new Amlin business arm on existing business entities
 Stakeholder management and third-party vendormanagement
 Resource management of developers
 Production of systemand user acceptance test plans/approaches/scripts and support oftesting
The projects on which I worked at Amlin were:
 The establishment of a new European division of Amlin, including the rollout of the underwriting and financial systems
required for the new division, and integration of the new division into the corporate data warehouse.
 Integration of extracts from a new underwriting systeminto the corporate data warehouse for a UK division of Amlin and
harmonisation of disparate systems into a single data warehouse
Aug 2009-
Jul 2010
Xchanging Ltd
Business Analyst
Business analyst for an insurance consultancy specialising in the London insurance market (company and syndicate). Experience with
Company and Lloyds markets claims processing. Projects include the implementation of a new processing systemfor claims (ECF2)
and a systemfor the collection of expert fees for claims from carriers.
Responsibilities comprised:
 identification, management, prioritisation and documentation of business,functionaland non-functional requirements (including
user interviews and market workshops) and co-ordination of cross-functional requirements, using UML
 production,maintenance and review of other systemdocumentation: project scope documents; process flows; quality assurance
plans and user testing scenarios
 presentation of project information to external customers in the form of seminars and market workshops,and systemtraining for
external customers
Jul 2005-
Feb 2009
Trafigura Ltd
Business Analyst
Business analyst for commodities company physically trading in oil and non-ferrous concentrates/refined metals. Experience with
front, middle and back office for non-ferrous concentrates business and with swaps and futures processing for oil business.End to end
experience in project lifecycle.
Responsibilities comprised:
 Identification, management and documentation of business,functionaland non-functionalrequirements and production of project
artefacts (Rational and UML/use cases)
 System testing preparation and performance
 Production of management reporting using Business Objects
 Production of prototypes for proposed systems,using .NET
Projects included the greenfield implementation of an invoicing module for non-ferrous metals, using trades information to produce
automated invoices. Other projects include the production of automated profit and loss reports , including a financial profit and loss
report for the back office accounts department.
Jan 2002-
Jul 2005
Motability Operations Ltd
Business Analyst
Business analyst for fleet management arm of charity that provides motor vehicles for the disabled. End to end experience in project
lifecycle. Duties included:

3. Curriculum Vitae – Alicia Scott Page 3 of 3
 identification, management, prioritisation and documentation of business,functionaland non-functional requirements
 analysis and production of project artefacts using object oriented techniques and tools (Rational and UML/use cases)
 production of management reporting using Business Objects
 business process mapping and documentation,including re-engineering of processes
Projects include implementation of a Web-based online customer applications systemto replace current manual process,payment co-
ordination project (with the DWP) and development of new customer complaints system. Applications include Java J2EE,
Powerbuilder and Web-based e-commerce systems. Experience of full project life cycle.
Mar 1998-
Dec 2001
CitiGroup N.A.
Business Analyst/Project Manager
Technical business analyst/project manager in corporate investment arm of major US bank working with liquid ity management/cash
concentration/zero-balance accounting applications. End to end experience in project lifecycle.
Duties included:
 business and functional requirements analysis,management
 co-ordination of regional applications and processes to facilitate implementation of systems
 co-ordination of inter-regional sub-projects for global rollouts of liquidity management application
Nov 1997 –
Mar 1998
Royal London Asset Management Ltd
Business Analyst
 Identification and management of business requirements for bespoke deal management system, including gap analysis and vendor
management
 Emphasis on RAD/prototyping software development model (DSDM)
Jun 1995 –
Mar 1996
Abbey National General Insurance
Project Accountant/Business Analyst
 Assisted in the specification, customisation and implementation of a range of insurance applications
 Identification of business and functionalrequirements and production of requirement specifications
 Liaison between Finance department and software house during the customisation process
Mar 1989 –
Jun 1995
Various Temporary Accounting Positions
 Co-ordination of annual budget production and preparation of monthly management accounts and management reporting,
including variance analyses of month-end results against budget and maintenance of forecast information
 Accounts liaison between a number of intercontinental sites
Software/Computer Language Experience:
Insurance applications/packages: Guidewire Insurance Suite, Subscribe, Eclipse, RMS, ECF2, CLASS (companies and syndicates)
Reporting packages: QlikSense, SAS (Web Reports Studio, Information Map Studio, Data Integration Studio,
Management Console, Enterprise Guide), Business Objects, Crystal Reports, Microstrategy,
Hyperion
Messaging: Lloyds messaging (e.g., SCM)
Finance applications: RFS/Acumen, CODA, Sun Accounts,various cash management systems
Workflow applications: Salesforce (administrator trained), PegaSystems, Metastorm
Programming languages: Microsoft .NET, Visual Basic 6.0, C, C++, Java, COBOL
Other packages/applications: SQL 2005, SQL 2008R2, Microsoft Office (including Access),RoboHelp, Sharepoint,
experience with SWIFT, BACS and CHAPS, MQ Series and XML.
Requirements Management Rational Toolset (Rational Rose and Requisite Pro)
Commodity packages: Faber Mercury (non-ferrous concentrates)and Faber Pluto (oil) end-to-end in house commodity
trading systems
Other qualifications: Lloyds and London Market Introductory Test (LMMIT)
Prince 2 (practitioner certified)
ISEB Certificate – Organisational Context
ISEB Certificate – Business Analysis Essentials
ISEB Certificate – Modelling Business Processes
ISEB Certificate – Requirements Engineering