Markell Bryant has over 10 years of experience in customer service, administration, and business analysis roles. He has a bachelor's degree in business information technology and professional qualifications in Prince II project management and bookkeeping. Bryant is currently looking for a role where he can utilize his skills in business intelligence and project management.
This document is a resume for Jayapriya JV seeking work in project management, business analysis, information security, database management, and innovative business strategy. It summarizes her work experience including as a business analyst at Exenta HRIS Solutions from 2015-2015 and as a media research analyst at Thomson Reuters from 2012-2013. It also lists her education including an MBA from Cardiff Metropolitan University in 2014 and a Bachelor's of Science in Information Technology in 2012. Skills, certifications, academic projects, and personal details are also included.
Sam Ferguson is a senior IT management consultant with experience managing projects for clients in aviation and financial sectors. He has over 20 years of experience in software development, project management, and consulting. He is seeking new opportunities and provides his contact information, educational background, employment history highlighting his experience, and examples of projects he has managed.
The document is a CV that summarizes Pattarome Thammasiri's professional experience and qualifications. She has over 15 years of experience in project management, business intelligence, data warehousing, and systems implementation. Her most recent role is as an IT Solution and Service Manager at Thai Foods Group, where she manages various projects including implementing new software solutions.
Arrayworks offers a Transformation Acceleration Platform (TAP) that enables organizations to create a digital twin of their entire enterprise. This digital twin, or Digital Twin of an Organization (DTO), provides a virtual representation of all aspects of an organization including people, processes, documents, and assets. The DTO gives organizations improved situational awareness to support better decision making and assess the impact of potential changes. TAP allows customers to model complex workflows, automatically manage processes, and gain insights from analytics. Arrayworks helps clients implement TAP to digitally transform operations and overcome challenges like inefficient processes.
Faith Harman is a marketing and IT professional with over 20 years of experience managing projects, products, and teams. She has held leadership roles developing marketing strategies, websites, and technology tools. Her background includes positions at Compass Consulting Group, Prudential Bank, SunTrust Banks, and Merrill Lynch.
Bruce Bennett is an accomplished manager with over 20 years of experience in customer service, sales, marketing, and management. He has held executive roles providing consulting services to help businesses and individuals build their online presence and brand. Bennett has extensive experience managing teams and store operations at Staples, and has also held director level roles developing customer satisfaction programs and market research tools. He has a background in data analysis and a bachelor's degree in political science.
This document provides information about resumes, cover letters, and applying for jobs online. It discusses different resume formats, components of an effective resume, tips for fine-tuning your resume, and different types of cover letters. It also describes how applicant tracking systems (ATS) work and tips for ensuring your resume is ATS-friendly. The document lists upcoming workshops from the Lake County Workforce Development and McHenry County Workforce Network and provides success stories.
The document provides details about an individual's skills, experience, and qualifications for sales, account management, project management, and administration roles. It summarizes over 15 years of progressive experience in B2B sales, sales management, account management, and business administration. Key highlights include ranking #1 in sales and revenue generation, developing new product strategies, managing multi-million dollar accounts, and exceeding sales goals by 24%. The individual also has experience in event planning, project management, business analysis, and executive assistance.
This document is a resume for Jayapriya JV seeking work in project management, business analysis, information security, database management, and innovative business strategy. It summarizes her work experience including as a business analyst at Exenta HRIS Solutions from 2015-2015 and as a media research analyst at Thomson Reuters from 2012-2013. It also lists her education including an MBA from Cardiff Metropolitan University in 2014 and a Bachelor's of Science in Information Technology in 2012. Skills, certifications, academic projects, and personal details are also included.
Sam Ferguson is a senior IT management consultant with experience managing projects for clients in aviation and financial sectors. He has over 20 years of experience in software development, project management, and consulting. He is seeking new opportunities and provides his contact information, educational background, employment history highlighting his experience, and examples of projects he has managed.
The document is a CV that summarizes Pattarome Thammasiri's professional experience and qualifications. She has over 15 years of experience in project management, business intelligence, data warehousing, and systems implementation. Her most recent role is as an IT Solution and Service Manager at Thai Foods Group, where she manages various projects including implementing new software solutions.
Arrayworks offers a Transformation Acceleration Platform (TAP) that enables organizations to create a digital twin of their entire enterprise. This digital twin, or Digital Twin of an Organization (DTO), provides a virtual representation of all aspects of an organization including people, processes, documents, and assets. The DTO gives organizations improved situational awareness to support better decision making and assess the impact of potential changes. TAP allows customers to model complex workflows, automatically manage processes, and gain insights from analytics. Arrayworks helps clients implement TAP to digitally transform operations and overcome challenges like inefficient processes.
Faith Harman is a marketing and IT professional with over 20 years of experience managing projects, products, and teams. She has held leadership roles developing marketing strategies, websites, and technology tools. Her background includes positions at Compass Consulting Group, Prudential Bank, SunTrust Banks, and Merrill Lynch.
Bruce Bennett is an accomplished manager with over 20 years of experience in customer service, sales, marketing, and management. He has held executive roles providing consulting services to help businesses and individuals build their online presence and brand. Bennett has extensive experience managing teams and store operations at Staples, and has also held director level roles developing customer satisfaction programs and market research tools. He has a background in data analysis and a bachelor's degree in political science.
This document provides information about resumes, cover letters, and applying for jobs online. It discusses different resume formats, components of an effective resume, tips for fine-tuning your resume, and different types of cover letters. It also describes how applicant tracking systems (ATS) work and tips for ensuring your resume is ATS-friendly. The document lists upcoming workshops from the Lake County Workforce Development and McHenry County Workforce Network and provides success stories.
The document provides details about an individual's skills, experience, and qualifications for sales, account management, project management, and administration roles. It summarizes over 15 years of progressive experience in B2B sales, sales management, account management, and business administration. Key highlights include ranking #1 in sales and revenue generation, developing new product strategies, managing multi-million dollar accounts, and exceeding sales goals by 24%. The individual also has experience in event planning, project management, business analysis, and executive assistance.
Resumes, Cover Letters and Applying Online Bruce Bennett
This document provides an outline for a workshop on resumes, cover letters, and applying online. The workshop covers resume formats, components, and common mistakes. It also discusses cover letter formats and tips. Finally, it explains how applicant tracking systems work and provides best practices for submitting resumes online. The goal is to help job seekers identify the key elements of resumes and cover letters and know how to optimize their applications for applicant tracking systems.
Timothy is applying for a position and has over 20 years of experience in customer service, inside sales support, and technical sales. He has extensive experience with Microsoft Office programs and customer relationship management software. Timothy is proficient at handling high call volumes, multi-tasking, and prioritizing tasks. He has a track record of establishing good relationships with customers and staff.
This resume is for Prem D'Silva, seeking a position that provides challenges, learning, growth, and where his performance is valued. He has worked as a Sales Analyst and Trade Compliance Analyst at NetApp India since 2011. In this role, he aggregates and analyzes enterprise data, identifies data gaps, ensures processes are in place to achieve business goals, and provides daily operational support. Notable projects include enriching customer data, mastering vendor data, reviewing customer leads, migrating data during an acquisition, and performing global trade compliance reviews. Prem has a Bachelor's degree in Commerce with HR and qualifications in leadership, communication, compliance, and business skills. He is proficient in MS Office applications and various
Bruce Bennett is an experienced executive with skills in team management, operations leadership, sales, marketing, start-ups, and quality assurance. He has over 30 years of experience working at market research firms like Nielsen, Synovate, Evalueserve, and Quester in roles such as Vice President, Senior Vice President, Account Executive, and Training Manager. Bennett received his Bachelor of Arts from the University of South Florida and has a proven track record of meeting or exceeding goals and developing successful new products and services.
The document provides a summary of Jon Cohn's experience and qualifications. It includes his contact information, 18+ years of senior executive experience in healthcare, pharmacy, financial services and insurance sectors, and skills in areas like enterprise architecture, application development, data architecture, and more. It also lists his achievements like defining services and implementing an SOA model for a large pharmacy to enable e-prescribing and positions various employers and roles held.
This document contains a resume for Ini Isangedighi, who has over 15 years of experience in program management, project management, and operations management. She holds certifications in project management, Lean Six Sigma, and financial securities. Her experience includes managing global programs, leading cross-functional teams, and overseeing operational areas at various companies. She currently works as a Vice President of Program Management at LPL Financial, where she has successfully delivered several large-scale projects and programs.
Cover letter for different job applicationsIta John
The document contains 11 cover letters from candidates applying for various positions at GearBelt Resources Ltd. The letters provide background on the candidates' experience and qualifications, express interest in the roles, and request an interview. Key details include a VBA developer highlighting experience in financial services projects, a PMO manager outlining experience setting up governance structures, and a data analyst emphasizing skills in Excel, VBA and data cleansing tools.
Mohamed Aris KK is seeking a position that utilizes his 7 years of experience in business analysis and sales compensation processes. He currently works as an Analytics and Reporting Lead at Hewlett Packard in Bangalore, where he contributes to worldwide sales compensation reporting and process improvements. Previously he held roles as a Senior Business Analyst and Project Lead in Malaysia and India, leading projects related to sales compensation credit and pay administration. He has a bachelor's degree and strengths in analytical skills, feedback, knowledge sharing, and presentation skills.
Mrs. Terry-Lee Hollister is an IT professional with over 25 years of experience implementing productivity tools and applications for large companies. She currently works as a senior business analyst for Cummins, Inc. where she has led the implementation of their Oracle Fusion HCM system globally. Prior to this role, she has worked as a consultant providing business analysis and project management services to organizations across various industries. She has extensive experience with ERP systems like Oracle and PeopleSoft as well as tools like SQL, Visual Basic, and Microsoft Office.
Highly experienced and skilled BUSINESS ARCHITECT/ANALYST of 14 years with a proven track record for delivery in major financial and legal institutions, healthcare regulation, and contact centre environments. Extensive full project lifecycle experience, including waterfall and Agile methods.
Experienced in managing, training, and mentoring Business Analysts of all levels in the latest industry-leading techniques. Hugely passionate about raising the profile of business analysis, increasing competency of practitioners and demonstrating how it enables faster and higher quality project outcomes to the customer.
This document provides a curriculum vitae for Patricia Kelley-Dowd summarizing her experience and qualifications. She has over 10 years of experience in data analysis, report generation, and database management, most recently as the ICT Manager at Coventry Law Centre. She is proficient in Excel, Access, SQL, and reporting tools. She is looking for a new role where she can further develop her data analysis, business intelligence, and problem solving skills.
I have 1.8 Years of experience in devising IT solutions for improved business efficiency and bespoke client-facing services. A great communicator who takes great pride in finding the right solution for difficult problems.
Presentation describing effective change management strategy and methodologies specific to organizations which have or are planning to implement enterprise management software.
Sophia Romans provides her curriculum vitae, including contact information, education history, and work experience as a business analyst. She has over 10 years of experience in business analysis, project management, and stakeholder engagement roles at HSBC and Lloyds Banking Group. Her most recent role is Lead Business Analyst at HSBC, where she works on regulatory programs and manages requirements, stakeholders, and system implementations.
Paula J. Boggio has over 30 years of experience in marketing project production and document management. She currently works as a Marketing Assistant for Holmes Murphy & Associates, where she provides technical support and assists with marketing projects. Previously, she held roles as a Data Analyst for the State of Iowa and as a Production Management Supervisor for Continental Western Group, where she oversaw document production teams. Boggio has strong skills in Microsoft Office, marketing materials development, and database management.
Elliot Delgado has over 15 years of experience in financial services and asset management industries including 5 years as an equity research analyst covering sectors like basic materials and healthcare. He currently works as an adjunct professor teaching finance, accounting, and statistics courses. Delgado has expertise in areas like financial analysis, data analysis, equity research, project management, and various computer skills. He holds an MBA in Finance and is pursuing a Doctorate in Capital Markets and Financial Management.
This document contains the resume of Anne-Marie de Jong, who has over 20 years of experience in business analysis, process improvement, and project management roles in the IT and telecommunications industries in New Zealand and the UK. She has a proven track record of successfully implementing major systems, improving business processes, and mentoring coworkers. Her skills include requirements gathering, process mapping, data analysis, quality assurance, and business case development. She holds a Yellow Belt in Six Sigma and has experience with Agile methodologies and various applications.
Sarah Lawless-Gunn has 8 years of experience in project management and business analysis. She has a proven track record of managing large, complex projects on time and under budget. She is skilled in stakeholder management, communication, and leading global, matrixed teams to success.
Christopher Welch has over 6 years of experience as a project manager in software development and business change roles. He is PRINCE2 qualified and utilizes agile methodologies like Scrum and Kanban. Some of his key projects include managing website rebuilds, mobile app development, and server migrations. He has a track record of successfully delivering projects on time and within budget.
This document provides a summary of Michele Moger's professional experience and qualifications. She has over 30 years of experience in infrastructure/administrative roles across multiple industries. Currently she works as a Project Estimate Coordinator at Enbridge Pipelines, where her responsibilities include coordinating project estimates, issues tracking, and reporting. Previously she held various administrative and project coordination roles at IBM Canada and Capital Health Care. She has a proven track record of building strong relationships, effective communication skills, and success in leadership positions.
Carlos Alberto Barrera is a Business Intelligence and Data Analytics expert with over 15 years of experience in the IT industry. He has extensive experience leading large scale BI and data integration projects for clients in various industries including telecommunications, banking, insurance, oil and gas. Some of his past roles include BI Solutions Architect, Information Architect, Data Modeler, and Team Leader. His technical skills include data warehousing, ETL, master data management, and reporting/analytics tools.
Gangadhara.S is seeking a position that allows him to contribute to multi-disciplinary teams and advance in his career. He has over 15 years of experience at Thomson Reuters in roles such as client service, quality assurance, and financial analysis. His responsibilities have included managing client accounts, validating financial estimates, analyzing company performance, and ensuring data quality. He has received several awards for his customer service, process improvements, and team leadership.
Resumes, Cover Letters and Applying Online Bruce Bennett
This document provides an outline for a workshop on resumes, cover letters, and applying online. The workshop covers resume formats, components, and common mistakes. It also discusses cover letter formats and tips. Finally, it explains how applicant tracking systems work and provides best practices for submitting resumes online. The goal is to help job seekers identify the key elements of resumes and cover letters and know how to optimize their applications for applicant tracking systems.
Timothy is applying for a position and has over 20 years of experience in customer service, inside sales support, and technical sales. He has extensive experience with Microsoft Office programs and customer relationship management software. Timothy is proficient at handling high call volumes, multi-tasking, and prioritizing tasks. He has a track record of establishing good relationships with customers and staff.
This resume is for Prem D'Silva, seeking a position that provides challenges, learning, growth, and where his performance is valued. He has worked as a Sales Analyst and Trade Compliance Analyst at NetApp India since 2011. In this role, he aggregates and analyzes enterprise data, identifies data gaps, ensures processes are in place to achieve business goals, and provides daily operational support. Notable projects include enriching customer data, mastering vendor data, reviewing customer leads, migrating data during an acquisition, and performing global trade compliance reviews. Prem has a Bachelor's degree in Commerce with HR and qualifications in leadership, communication, compliance, and business skills. He is proficient in MS Office applications and various
Bruce Bennett is an experienced executive with skills in team management, operations leadership, sales, marketing, start-ups, and quality assurance. He has over 30 years of experience working at market research firms like Nielsen, Synovate, Evalueserve, and Quester in roles such as Vice President, Senior Vice President, Account Executive, and Training Manager. Bennett received his Bachelor of Arts from the University of South Florida and has a proven track record of meeting or exceeding goals and developing successful new products and services.
The document provides a summary of Jon Cohn's experience and qualifications. It includes his contact information, 18+ years of senior executive experience in healthcare, pharmacy, financial services and insurance sectors, and skills in areas like enterprise architecture, application development, data architecture, and more. It also lists his achievements like defining services and implementing an SOA model for a large pharmacy to enable e-prescribing and positions various employers and roles held.
This document contains a resume for Ini Isangedighi, who has over 15 years of experience in program management, project management, and operations management. She holds certifications in project management, Lean Six Sigma, and financial securities. Her experience includes managing global programs, leading cross-functional teams, and overseeing operational areas at various companies. She currently works as a Vice President of Program Management at LPL Financial, where she has successfully delivered several large-scale projects and programs.
Cover letter for different job applicationsIta John
The document contains 11 cover letters from candidates applying for various positions at GearBelt Resources Ltd. The letters provide background on the candidates' experience and qualifications, express interest in the roles, and request an interview. Key details include a VBA developer highlighting experience in financial services projects, a PMO manager outlining experience setting up governance structures, and a data analyst emphasizing skills in Excel, VBA and data cleansing tools.
Mohamed Aris KK is seeking a position that utilizes his 7 years of experience in business analysis and sales compensation processes. He currently works as an Analytics and Reporting Lead at Hewlett Packard in Bangalore, where he contributes to worldwide sales compensation reporting and process improvements. Previously he held roles as a Senior Business Analyst and Project Lead in Malaysia and India, leading projects related to sales compensation credit and pay administration. He has a bachelor's degree and strengths in analytical skills, feedback, knowledge sharing, and presentation skills.
Mrs. Terry-Lee Hollister is an IT professional with over 25 years of experience implementing productivity tools and applications for large companies. She currently works as a senior business analyst for Cummins, Inc. where she has led the implementation of their Oracle Fusion HCM system globally. Prior to this role, she has worked as a consultant providing business analysis and project management services to organizations across various industries. She has extensive experience with ERP systems like Oracle and PeopleSoft as well as tools like SQL, Visual Basic, and Microsoft Office.
Highly experienced and skilled BUSINESS ARCHITECT/ANALYST of 14 years with a proven track record for delivery in major financial and legal institutions, healthcare regulation, and contact centre environments. Extensive full project lifecycle experience, including waterfall and Agile methods.
Experienced in managing, training, and mentoring Business Analysts of all levels in the latest industry-leading techniques. Hugely passionate about raising the profile of business analysis, increasing competency of practitioners and demonstrating how it enables faster and higher quality project outcomes to the customer.
This document provides a curriculum vitae for Patricia Kelley-Dowd summarizing her experience and qualifications. She has over 10 years of experience in data analysis, report generation, and database management, most recently as the ICT Manager at Coventry Law Centre. She is proficient in Excel, Access, SQL, and reporting tools. She is looking for a new role where she can further develop her data analysis, business intelligence, and problem solving skills.
I have 1.8 Years of experience in devising IT solutions for improved business efficiency and bespoke client-facing services. A great communicator who takes great pride in finding the right solution for difficult problems.
Presentation describing effective change management strategy and methodologies specific to organizations which have or are planning to implement enterprise management software.
Sophia Romans provides her curriculum vitae, including contact information, education history, and work experience as a business analyst. She has over 10 years of experience in business analysis, project management, and stakeholder engagement roles at HSBC and Lloyds Banking Group. Her most recent role is Lead Business Analyst at HSBC, where she works on regulatory programs and manages requirements, stakeholders, and system implementations.
Paula J. Boggio has over 30 years of experience in marketing project production and document management. She currently works as a Marketing Assistant for Holmes Murphy & Associates, where she provides technical support and assists with marketing projects. Previously, she held roles as a Data Analyst for the State of Iowa and as a Production Management Supervisor for Continental Western Group, where she oversaw document production teams. Boggio has strong skills in Microsoft Office, marketing materials development, and database management.
Elliot Delgado has over 15 years of experience in financial services and asset management industries including 5 years as an equity research analyst covering sectors like basic materials and healthcare. He currently works as an adjunct professor teaching finance, accounting, and statistics courses. Delgado has expertise in areas like financial analysis, data analysis, equity research, project management, and various computer skills. He holds an MBA in Finance and is pursuing a Doctorate in Capital Markets and Financial Management.
This document contains the resume of Anne-Marie de Jong, who has over 20 years of experience in business analysis, process improvement, and project management roles in the IT and telecommunications industries in New Zealand and the UK. She has a proven track record of successfully implementing major systems, improving business processes, and mentoring coworkers. Her skills include requirements gathering, process mapping, data analysis, quality assurance, and business case development. She holds a Yellow Belt in Six Sigma and has experience with Agile methodologies and various applications.
Sarah Lawless-Gunn has 8 years of experience in project management and business analysis. She has a proven track record of managing large, complex projects on time and under budget. She is skilled in stakeholder management, communication, and leading global, matrixed teams to success.
Christopher Welch has over 6 years of experience as a project manager in software development and business change roles. He is PRINCE2 qualified and utilizes agile methodologies like Scrum and Kanban. Some of his key projects include managing website rebuilds, mobile app development, and server migrations. He has a track record of successfully delivering projects on time and within budget.
This document provides a summary of Michele Moger's professional experience and qualifications. She has over 30 years of experience in infrastructure/administrative roles across multiple industries. Currently she works as a Project Estimate Coordinator at Enbridge Pipelines, where her responsibilities include coordinating project estimates, issues tracking, and reporting. Previously she held various administrative and project coordination roles at IBM Canada and Capital Health Care. She has a proven track record of building strong relationships, effective communication skills, and success in leadership positions.
Carlos Alberto Barrera is a Business Intelligence and Data Analytics expert with over 15 years of experience in the IT industry. He has extensive experience leading large scale BI and data integration projects for clients in various industries including telecommunications, banking, insurance, oil and gas. Some of his past roles include BI Solutions Architect, Information Architect, Data Modeler, and Team Leader. His technical skills include data warehousing, ETL, master data management, and reporting/analytics tools.
Gangadhara.S is seeking a position that allows him to contribute to multi-disciplinary teams and advance in his career. He has over 15 years of experience at Thomson Reuters in roles such as client service, quality assurance, and financial analysis. His responsibilities have included managing client accounts, validating financial estimates, analyzing company performance, and ensuring data quality. He has received several awards for his customer service, process improvements, and team leadership.
Ingo Schobert - Manager - IT Innovation and QualityIngo_Schobert
Ingo Schobert has over 10 years of experience in IT project management, application development, and business analysis. He has worked as an IT Manager, Lead Business Analyst, and Lead Quality Analyst at Michael C. Fina, and as a Product Development Lead and IT Project Manager at Madison Performance Group. He has extensive experience developing applications using technologies such as .NET, SQL, and Agile and Waterfall methodologies.
The candidate has over 8 years of experience as a certified project manager with skills in project management, business analysis, testing, technologies, and soft skills. They have experience managing projects in various industries ranging from $10,000 to $800,000 on time and under budget. The candidate holds a Bachelor's degree in Management and certifications in project management.
Chinere King- Proven Professional_June_22Chinere King
Chinere King is a Green Belt certified professional with over 15 years of experience in project management, human resources, and business analytics seeking a new position. She has a proven track record of successfully managing teams, budgets, and complex projects while delivering business solutions on time at companies like General Electric. King's skills include communication, adaptability, data analysis, change management, and proficiency with tools such as Oracle, Tableau, and Microsoft Office.
Kelechi Chinagorom is a marketing research and data analyst professional with over 13 years of experience. He has expertise in areas such as marketing research, data management, business development, and strategic planning and analysis. Currently he works as a Marketing/Marketing Research Specialist at KMC Insights Limited, where his responsibilities include interpreting client briefs, analyzing market research data, and managing project teams. He has a strong track record of successfully delivering client projects and building partnerships across organizations.
The document provides a personal profile and employment history for Ian Major, who has 17 years of experience working for the Department for Work & Pensions in various roles, most recently as an Assisted Service Manager. He has strong leadership, customer service, IT and analytical skills. His experience includes managing staff, meeting targets, and improving processes. He is logical, adaptable, and has experience with performance reporting, IT troubleshooting, and staff development.
Mukur Hazari has over 15 years of experience in project management, business analysis, and supply chain management. He currently works as a Project Manager at Sterling Heritage Corporation, where he manages a $3 million project for the Department of Veterans Affairs. Previously, he held various roles at IBM, including managing a project in Kenya to develop a strategy for expanding a private sector alliance and testing lead for a complex system used across the US Federal Government. He has also worked on procurement systems for the Department of Energy and General Services Administration.
This document contains a professional profile and resume for Geoffrey Harris. Some key points:
- Geoffrey Harris has over 20 years of experience as a senior business analyst across various industries including finance, superannuation, insurance, and higher education.
- He has a strong track record of gathering requirements, managing stakeholders, improving processes, and delivering projects on time while balancing quality.
- Recent roles include consultant roles at Araza Consulting and Telstra focusing on test automation, and a senior business analyst role at Superpartners focusing on superannuation products and a large program to replace backend systems.
- Geoffrey Harris has expertise in areas like business analysis, requirements gathering, process improvement, stakeholder management, and using method
Christopher Salerno is a senior IT and business project manager with over 30 years of experience successfully delivering projects on time and within budget across various industries. He has a proven track record of managing portfolios consisting of 200 projects. Currently, he is the Department Manager at Home Depot where he leads a team in meeting $4.5M sales goals.
Christopher Salerno is a senior IT and business project manager with over 30 years of experience successfully delivering projects on time and within budget across various industries. He has a proven track record of managing portfolios consisting of 200 projects. Currently, he is the Department Manager at Home Depot where he leads a team in meeting $4.5M sales goals. Prior to this, he held several project and program management roles at companies such as American International Group, Express Scripts, and Prudential HealthCare.
The document provides 12 guidelines for ensuring success in data quality projects, based on case studies and research. The guidelines include: documenting costs of poor data quality; prioritizing a small, high-value problem; setting measurable objectives; aligning business and IT; ensuring management support; identifying data uses and flows; educating employees; designating data stewards; using proven methods; selecting proven tools; using a phased rollout; and tracking return on investment. Following these guidelines can help organizations effectively implement data quality initiatives.
1. Markell Bryant
29 Maple Leaf Drive, Marston Green, Solihull, West Midlands, B37 7JB
Email: MarkellB37@Googlemail.com or Markell-mmemarketing@hotmail.co.uk
Home Tel: 0121 779 7350 Mobile Tel: 0794 742 1326
INTRODUCTION:
For the last three years I have worked within the Business IT sector gaining experience
working on projects ranging from Audits for the NHS through to Development Analysis
for the initiation of a £5 million Business Intelligence [BI] technical Project.
My experience in Customer Services and Admin spans 8 years and I have a wide range of
understanding ranging from the financial sector through to Public sector research.
I have gained allot of knowledge from each role I have worked in, thus strengthening my
credentials to make me an asset to any employer.
My ideal situation would be to find employment with a company where I can utilize and
sharpen my Business Intelligence and Project Management skills, all towards building a
long-term career as A Business Analyst or Project Manager.
EDUCATION
Birmingham City University
BSC (Hons) Business Information Technology, September 2012 – Present
Solihull College
Access to HE Business September 2011 – May 2012
Sutton Coldfield College
LCCI Marketing Diploma 2004-2007
College High School 1998-2003
GCSE Maths: C
GCSE English Language: A
GCSE English Literature: B
GCSE Science: D
GCS Media Studies: C
GCSE Business Studies: B
PROFESSIONAL QUALIFICATIONS
Prince II Foundation Level 2015
NVQ Customer Services Level 2
NVQ Book Keeping Level 2 Course
1 | P a g e
2. WORK EXPERIENCE
Lafarge Tarmac/ Tarmac: July 2014 – Dec 2015
Job Title: Process Change, Digital Transformation and Database Development Analyst
I was originally employed to complete Data entry work as part of a clear up of information in
preparation for an Audit. I developed into a more valued member of the team due to displaying
my experienced use and knowledge of executing Excel Formulas and Macros. I also proved
myself to be self-sufficient and used my initiative to gather additional research and partake in
Business Analysis for the Project team. This was in order to complete additional tasks for the
Audit efficiently.
Due to my work on this project my contract was extended and I was then added to a new Project
team working on the Digital Transformation Project in an Analyst Position.
Key Responsibilities
Gather Key information regarding the company’s Reliance on key Microsoft Applications
and Business Intelligence Tools (I.e. Cognos, Spreadsheets using Macros).
Business Process Mapping the 'As is'and 'To be' for various Business Areas e.g. (Marketing,
Finance and Logistics).
Investigating the Transformation Projects quantifiable benefits to the business.
Provide feedback as to the work that will be necessary to complete migration to Google.
I was the Subject Matter Expert between the business units and support teams for moving
Microsoft Excel, Project, Visio and Word documents over to Google, and documented any
Issues and Risks this process may face.
Liaise with other front end teams to deliver customer facing technology changes.
Distinguishing user requests from the underlying true needs.
To ensure other applications within the business are updated or not affected with changes
made by the migration to Google Chrome OS. This required liaising with Department
Heads, Team Leaders, and Developers as well as other business leads.
Investigated Training needs for the Business Migration.
Attended, Co-ordinated and Presented external training needed for internal staff to ensure
successful staff migration (i.e. additional JavaScript training for staff who build Macros).
Trained to be lead trainer of Google Apps transition (i.e. differences in using MS Excel to
Goggle Sheets).
Lead Consultant on Applications needed to replace previous tools that where relied on by
Business staff. This included at times creating documentation used for such training.
Working with multiple business units to reconcile conflicts and capturing strategic business
requirements.
2 | P a g e
3. Develop replacement Spreadsheets and Databases using the Google variation of JavaScript
(Google Script), HTML and SQL knowledge when building Google Spreadsheets and
Databases to replace MS Excel/Access and/or SAP based Spreadsheets and Databases.
Manage relationships with internal and external customers, ensuring business objectives are
agreed and performance tracked in order to manage customer expectations.
To work with the team Business Analysts, Developers and PMO’s to deliver the technical
aspects of the project.
I worked as part of 4 Projects whilst working for Lafarge Tarmac/ Tarmac. These Projects are
listed Below:
Projects
Company IT Access Review Audit
Completion of a Companywide audit to cleans the Internal system of users who were no
longer active employees of Lafarge Tarmac.
This data was collated and quantified in order to be presented to external Auditors for
review and Internal Executives for future planning.
Talk Talk/O2 Project
£2.5 Million Project to switch the company primary phone device and service provider from
Talk-Talk to O2.
Data Everywhere
Automate a current process of reporting by replacing previous B.I System with a newly
developed system for various specific external Offices and Departments within the company.
The project was necessary for improving the customer experience when sending reads and
data into the business via the many business communication channels. (E.g. Mobile
Application, Email, Databases).
Digital Transformation
Part of a £5 Million Pilot Project moving 80% of Business from Microsoft OS to
Google Chrome OS.
Public Health England: October 2013 – July 2014
Job Title: Data Analyst and Input Administration Assistant
My role as Prescription Register Clerk involved keeping in contact with various Prescription “Hubs”
(Agencies who provide prescription Drugs) and ensure all information regarding clients, drugs and
prescriptions are kept up to date on the Prescription Register.
I would regularly have to Highlight any inaccurate information and report them back to the Hub to
ensure I get all correct information. This ensured all information gathered was Accurate.
All of my work had to adhere to strict Data Protection Guidelines throughout.
I would regularly have to make sure I could refer back any requested information from either the
computer system or paper files.
I also was able to become of more help to the team as I used my previous experience in Administration
and my skills in Excel, Microsoft Project to aid additional projects the team where involved with.
I built spread sheets that where essential for gathering and inspecting information that previously took
allot longer to review.
I Provided my manager with a more presentable Workbook including additional Charts and Drop tables
which helped her present her Projects to other departments.
I also Created DFD (Data Flow Diagrams) and conferred with my colleagues to create additional forms
and procedures that helped make the information gathered more accurate and easier to refer to.
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4. I totally revised the outdated files, as many where no longer relevant and need reviewing. I was able to
reorganize all historic info as well as revisiting unresolved prescription cases before my contract ended.
Birmingham Women’s NHS: June 2013 – October 2013
Job Title: PA Administrator
I was brought in as part of a region wide NHS project gathering vast information regarding
residents in a particular area.
I Helped to finalize gathered information for this region wide NHS Project by collating the data
and creating an interactive spreadsheet for the NHS using Excel.
I Ensured all information gathered is Accurate as well as highlight any inaccurate information and
report it to my Superior.
As with all work in NHS I had to adhere to strict Data Protection Guidelines throughout.
The Spreadsheet I built contained VLOOKUP’s and Macros in order to make it as user friendly
and effective as possible for my Manager. During this time, I was also able to teach her a few
tricks using Excel too.
BMG Research: May 2013 – June 2013
Job Title: Telephone Interviewer
Address: 7 Holt Court North, Aston Science Park, Heneage St, Birmingham, B7 4AX
Create and edit Customer profile on BMG Database as well as contact them via phone
and e-mail.
Ensure information gathered is Accurate.
Overcoming customer objections.
Data Entry.
Adhere to guidelines.
Nov 2013 –May 2013: Completing Year 1 of Degree
Fujitsu/Virgin Media: July 2012 – Nov 2013
Job Title: Service Centre Advisor
Address: Birmingham Business Park, Solihull Parkway, Birmingham Area, Birmingham, B37
7YU
Speak with customers on a day-to-day basis.
Update customer information.
Adhere to DPA guidelines.
Data Entry.
Contact Engineers regarding installations and any relevant developments.
Jan 2012 –July 2012: At College and looking for a Temp work Contract.
Gemstone Financial: Sept 2011 – Jan 2012
Job Title: Financial Solutions Advisor
Address: One Cranmore, Cranmore Drive, Shirley, Solihull, B90 4RZ
Handling customer enquiries regarding their current financial situation.
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5. Verify client’s current financial situation and ascertain which Financial Solution was best
suited to help their current financial needs.
To ensure that all Gemstone internal records are up to date, accurate and easily
accessible for all staff.
Review customer details (i.e. Creditor History).
Take customer through the application process where appropriate after agreeing to a
Debt Management Plan, Bankruptcy, Full and Final, PPI Reclaim or IVA.
Action postal/fax/e-mail correspondence where necessary.
Meet all Call handling statistics on a day to day basis (e.g. availability time, number of
calls made, Solutions Agreed)
Remain adherent to compliance procedures on a day-to-day basis.
Sept 2011 –Sept11: No Gap, went straight to new Job
Amillan Ltd: April 2011 - Sept 2011
Job Title: Technical Advisor and Admin Clerk
Address: AMILLAN Ltd, Number One, Highlands Court, Cranmore Avenue, Solihull, B90 4LE
To ensure that all Amillan internal documentation is both accurate and fully accessible
to all staff.
To assist in the creation and maintaining of the Technical Library.
To assist in running technical workshops for knowledge transfer.
Work closely with the Purchasing department in order to be sure that all returns for
projects and maintenance contracts are logged and handled correctly.
April 2011 –April 20121: No Gap went straight into new Job
Capita Census: Feb 2011- April 2011
Job Title: Census Coordinator
As a census coordinator (CO) I was responsible for managing and coordinating the
2011 Census operation in the Aston and Digbeth area.
Responsible for managing a team of around 15 field staff.
Maintaining existing links and establishing new ones with local community groups and
organizations to boost response.
Dec 2010 –Feb 2011: Actively Looking for Employment
PCMS Group Plc: Nov 2010- Dec 2010
Job Title: Customer Service Advisor
Address: Torwood Close, Westwood Business Park, Coventry, CV4 8HX
Dealing with customer enquiries regarding Co-Op Membership and points system.
Update customer information.
Adhere to DPA guidelines.
Data Entry.
Provide information to customers regarding their membership.
Nov 2010 –Nov 2010: No Gap
ADI Solutions: Oct 2010- Nov 2010
Job Title: Personal Assistant
Address: 1 Melchett Road, Kings Norton Business Centre, Birmingham, B30 3HG
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6. Data entry
Updating Health and Safety regulation files
Printing and faxing of Information
Correcting Data
Creation/Updating of spreadsheets (Using Excel)
Feb 2010 –Oct 2010: Actively Looking for Employment
Open Study College: Jan 2010- Feb 2010
Job Title: Student Advisor
Address: Open Study College, 6140 Knights Court, Birmingham Business Park, Solihull Parkway,
B37 7WY
Speak with potential students via inbound telephone calls.
Explain the relevant information regarding the college and the course requested.
Verify whether the student is right for the course requested.
Enroll students where possible.
Create and edit student profile on Student database.
Nov 2009 –Jan 2010: Actively Looking for Employment
Direct Line Insurance: May 2007- Nov 2009
Job Title: Customer Service
Address: Direct Line Insurance, Direct Line House, 10-15 Livery Street, Birmingham, B3 2NU
To promote and sell RBS products and/or services to new and/or existing
customers.
Review customer details (as presented on screen or by talking to the customer) in
order to match features of a product/service to the customer needs.
Liaise with other internal departments or external parties where necessary.
Update customer file and/or diary system after each call.
Action postal/fax/e-mail correspondence where necessary.
Remain adherent to compliance procedures on a day-to-day basis.
I later gained enough trust and experience to be trusted to cover team-leading duties
and/or help train new or underperforming staff members.
Job Title: Sales Assistant
To promote and sell RBS products and/or services to new and/or existing customers.
Take customer through the application process where appropriate.
Explain different options/prices/quotes to customers.
Meet all monthly sales performance statistics (e.g. availability time, hold time, wrap
time)
Meet all sales quality statistics on a day to day basis (e.g. FSA legal requirements)
Job Title: Customer Retention
Required me to initially review customer details and
history (i.e. past claims, payment history etc) and decide if it would be financially
beneficial for the company to keep hold of the customer for future policies.
Keep customer without causing a loss to the
company.
March 2006 –Nov 2009: Completed College in May 2007 then Looked for
Employment. As I had no real long term work experience at the time I found it
difficult to find employment until I applied for Direct Line.
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7. Public Youth Offending Service: Feb 2006- March 2006
Job Title: Voluntary Admin Assistant
Create dialogue for leaflets to be used during meetings with other departments of the
Y.O.S Services in Birmingham.
Take notes and process them into readable documents for the workers.
Create monthly press releases for the Y.O.S officer I was working under for his use in
meetings with other departments and facilities.
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8. March 2005 –March 2006: Still at College
Aston Villa PLC Radio Station: Feb 2005- March 2005
Job Title: Temporary Production Assistant
Researching game history and player stats to give to commentator before games.
Aid in preparing questions for interviews with various peoples concerning the club. (I.e. Players,
Coaches, Manager etc)
Edit interviews and prepare for airplay on the radio station.
Select Service Partners: June 2004- Feb 2006
TRG Food Group (Est. Presso): Feb 2006- March 2007
Job Title: Customer Services Assistant
Serving and Preparing Food and Drinks.
Controlling the till and handling money.
Cleaning and Maintaining Kitchen area.
June 2003 –Sept 2004: Originally Looking for work but due to lack of experience
could not find any.
INTERESTS & ACTIVITIES
Playing Football
Organizing events with friends such as entertainment/music events. My duties include
contacting clubs to see if there were any available bookings.
Arranging the advertising for the event, this included producing flyers, developing plans
for radio advertisements on relevant stations to ensure we were advertising to the correct
target audience.
Helping with youth Support and activities.
I have recently help set up a Youth Led Social Enterprise to help build funds for youth
led and focused community projects.
REFERENCES Available on request.
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