Robert James Dixon has over 30 years of experience in facilities management, catering management, and quality and safety management. He has managed catering operations for over 2,500 customers daily and has experience working for the British Armed Forces, private contractors in Afghanistan and Papua New Guinea, and supermarket chain Tesco. Dixon has extensive expertise in areas such as personnel management, health and safety, risk assessment, food safety, and contract management. He holds several qualifications and certifications related to facilities management, food safety, and quality management.

1. Robert James Dixon LCGI MBIFM
155 Crown Lane, Horwich, Bolton, Greater Manchester, BL6 7QW
robertdicko@hotmail.com • 01204 699950 • Skype: dickydog3
SENIOR FACILITIES MANAGEMENT PROFESSIONAL
QUALITY & SAFETY MANAGEMENT | OPERATIONS MANAGEMENT | CATERING MANAGEMENT
Highly accomplished, energetic and knowledgeable professional with over 30 years of successful experience in catering by
providing food procurement, menu planning and deliberating the costs menus and functions for the British Armed Forces.
Demonstrated ability in personnel, career management, staff reporting and appraisals, food safety, resource, contract management,
health & safety, as well as the delivery of all facilities services to over 2500 customers on a daily basis. Proven track record in
planning, organising and implementation of a wide range of activities with outstanding results throughout United Kingdom and
overseas. Profound skills and exceptional understanding of Health & Safety in the workplace encompassing Occupational Health,
COSHH, Risk Assessment, HACCP, PPE, Manual Handling and Food Safety Legislation. Possess a sound understanding of profit
and loss and driving customer sales through initiatives. Outstanding communication, leadership, problem solving and decision-
making skills; firm and fair management style.
CORE COMPETENCIES
Facilities Management • Quality & Safety Operation • Key Performance Indicators • Risk Assessments • Customer
Relationship • Contract Negotiation • Program Development • Integrated Management System
Quality Control Inventory • Training & Development • Catering Services & Management
Resource Management • Inventory Management • Training & Development
Menu Planning • Fire Safety COSHH & HACCP • Negotiation
PERSONAL ACCOMPLISHMENTS
 Successfully planned, cooked for members of the Royal Family and high powered dignitaries both in the United
Kingdom and overseas as well as catering help for the Heroes and Ovarian Cancer Charities.
 Brilliantly obliged and directed catering teams in many diverse countries including Northern Ireland, Falklands
Islands,Kenya, Italy, Brazil, Cyprus (United Nations), Germany, Canada,Brunei, Bosnia,Kosovo, Iraq, Afghanistan
and Papua New Guinea.
PROFESSIONAL EXPERIENCE
ECOLOG INTERNATIONAL- ECOLOG-INTERNATIONAL.COM, (KAF) Jan 2016 - Present
Project Quality and Safety (QS) Manager
Leverage all aspects of the Quality & Safety operation for the company in KAF, rendering to the client contract
specifications and Key Performance Indicators (KPI’s). Execute and ensure compliance with standards and procedures
set by Ecolog international and NATO. Confirm all the dining facilities and warehouses conform to Food Safety, Health
& Safety, Risk Assessments, Fire Safety COSHH and HACCP.
 Effectually sustain the Quality Management System (ISO9001:2008), Environmental Management System
(ISO14001:2004), Occupational Health and Safety Assessment Series (OHSAS18001:2007).
 Furnish technical guidance and support to Managers with training, to evaluate both individual and team needs on
a regular basis. Consistently communicate with purchasing staff to establish best possible requirements from
external suppliers in Dubai while always reduce waste and increase efficiency.
 Proficiently observe performance by gathering relevant data and formulating statistical reports to aid continuous
improvements. Reinforce Integrated Management System (IMS) and emphasis on safety, customer satisfaction and
continual improvements.
Notable Accomplishments:
 Successfully regulated contractual obligations for food safety, product safety & compliance to over 10000
multinational customers in Kandahar Airbase Afghanistan.
 Implemented all Health & Hygiene standards met by America’s Department of Defence TB MED 530/R, British
Forces Department of Defence JSP 456 and led daily hygiene auditing inspections by NSPA.
Professional Experience Continue…

2. ROBERT JAMES DIXON Page 2
ALLIANCE GROUP FACILITY SERVICES, Papua New Guinea Dec 2012 - Dec 2015
Camp Boss / Operations Manager
Diligently functioned as an in charge of running all five camps in the challenging Highlands of Papua New Guinea’s
Oil and Gas project (LNG) by supporting a daily service in Catering, Laundry, Accommodation, Gym, Office Cleaning
and sub contracted Maintenance contract.
 Efficiently dealt with clients of EXXON MOBIL, ESSO HIGHLAND LIMITED (EHL), Chicago Bridge and Iron
Clough (CBIC), Clough Curtain Joint Venture (CCJV), Matrix, Kents and Spiecapag.
 Professionally trained all local staff in Health & Hygiene, Health & Safety at toolbox daily to confirm the strictest
safety standards met. Accountable for ensuring company KPI’s met in compliance to contract.
Notable Accomplishments:
 Excellently directed over 500 local Highlands staff guaranteeing all Health & Hygiene standards met by all clients’
specifications in an effective manner.
 Spearheaded clients and companies strict Health and Safety policies adhered to as well as anticipated current
project with 24 Million Man hours since the last Lost Time Incident (LTI).
TESCO PLC, Chorley Lancashire Nov 2011 - Dec 2012
Night Grocery Manager
Actively led team by making decisions that encouraged and supported all colleagues in accomplishing their tasks and
also arranged and delivered a great shopping trip for customers. Contributed to the stores steering wheel performance
by distributing all key performance indicators for department.
 Coached and trained team to understand the replenishment programme and to retain excellent store standards.
Endowed change in store through successful delivery of Direct to Stores Business Plan.
SUPREME GLOBAL SERVICE SOLUTIONS, Kandahar Afghanistan Feb 2010 - Jul 2011
Unit Catering Manager
Administered all aspects of the catering operation of the unit, according to the client contract specifications and Key
Performance Indicators (KPI’s) accompanied by standards and procedures set by Supreme and NATO. Assured the
dining facility compliance with Health & Safety, Risk Assessments, Fire Safety, COSHH, HACCP and ISO 9001.
 Significantly led and followed all Health & Hygiene standards met by America’s Department of Defence TB MED
530/R and British Forces Department of Defence JSP 456.
 Controlled daily hygiene inspections by NAMSA and Concurrent Technologies Corporation (CTC).
Notable Accomplishments:
 Shepherded the feeding of over 12000 multinational soldiers and civilian personnel with 120 multinational staff
daily and achieved annual turnover over $40 million.
 Substantially sustained the 28 day (CONOPS) Menu set by the Department of Defence.
BRITISH ARMED FORCES Feb 1987 - Oct 2009
Master Chef / Unit Catering Manager
Implemented and catered discipline, security, supervision, personnel management and Health & Safety for the
catering department and gained Pinnacle rank for the department. Demonstrated career, contract & resource
management, personnel development, quality assurance, worldwide food delivery accompanied by food safety, audits
in a Multi Activity Contract (Sodexo).
 Headed regular management of six catering facilities and confirmed all the staff understands the commercial
requirements of food production in addition to devised and directed all training.
 Spearheaded catering, retail & leisure element of a Multi Activity Contract in line with KPI’s while communicated
daily, report writing and meetings with the commercial partners.
 Established all food procurement, menu planning, food safety training, NVQ training and guidance, controlled
the quality assurance system and inducted all training for new staff.
 Structured and measured the receipt, and checked the storage of rations. Competently deliberated the costs menus
and functions. Inscribed commodity plans, accumulated menu cycles and recognised feeding patterns by enforcing
all Food Safety/Hygiene Regulations.

3. ROBERT JAMES DIXON Page 3
CERTIFICATIONS & TRAININGS
ISO 14001:2004 Environment Management System/ Auditor Training Certificate
Diploma in Quality Management Certified
706 1 & 2/ NVQ / Level 3/ HCIMA, City & Guilds of London Institute
Sodexo Recipe online course
Kitchen Management course, Army School of Catering
Servsafe Food Protection Manager Certification Examination, American National Institute (ANSI)
Supreme Food Safety, Health & Hygiene and Quality Management System Training
SITXFSA 101 Use Hygienic Practices for Food Safety/ SITXFSA 201 Participate in Safe Food Handling
Practices, Part III in Hospitality (SIT30712), Australia
NEBS Management, City & Guilds of London Institute
Junior Management Course, Army School of Catering
Fire Extinguishers & Fire Warden Training Course, ATCO & DynCorp Frontec Europe LTD (Fire Rescue
Services), Kandahar Afghanistan
Tesco Standards Training/ Cisco Certified
Microsoft Certified Information Technology Professional (MCITP)
CBIC Leadership Safety Workshop, Hides, Papua New Guinea
PROFESSIONAL AFFILIATION & AWARDS
Member, British Institute of Facilities Management (MBIFM)
City & Guilds NQF Level 4 Licentiateship Award in Leadership & Management (LCGI)
Level 3 Award in Health & Safety in the workplace
NVQ Assessors Award, City & Guilds of London Institute
Level 3 Award in Food Safety Supervision for Retail