Paul Joseph has over 25 years of experience in quality assurance and operations management roles in the food industry. He currently works as the Quality Assurance and Operations Manager for Nutritional Choice Australia, where he has helped establish quality systems and achieve growth for their export dairy business. Previously, he held quality assurance roles at several food manufacturers, demonstrating a track record of implementing food safety certifications and improving quality management systems.

1. CONFIDENTIAL CURRICULUM VITAE OF PAUL JOSEPH
PERSONAL DETAILS
Name Paul Joseph
Address 13 Granton Avenue
ENDEAVOUR HILLS VIC 3802
Contact number Mobile (Private): 0451 970 051
Email paulcape13@gmail.com or
suziejoseph@optusnet.com.au
CAREER OBEJECTIVES
To work for an organisation where my experience is utilised and valued that will also provide me the opportunity to build a close
knit team and will consistently meet and exceed the commercial needs of a company.
A “career” rather than a “job” is my ambition.
EDUCATION
2013 Allergen Management for Food Manufacturers and
Allergen Labelling VITAL 2
2004 Steric Pty Limited
Course
External & Internal Food Safety Auditor
1998 Poseidon Tarama / Black Swan Dips Pty Ltd
Short Course
Continuous Improvement in Quality Production
Management
1994-1998 RMIT University
Bachelor of Science (Food Technology and Nutrition)
1993 Moorabbin College of TAFE
Associate Diploma in Food Science & Technology
1988 Matric (Year 11 & 12)
Cape Tutorial College
Cape Town, Republic of South Africa
EMPLOYMENT SUMMARY
Employer/s Period of Employment
Nutritional Choice Australia Pty Ltd 2014 April – Current
Chobani 2013 September – April 2014
Cooee Cuisine Pty Ltd 2012 December – September 2013
Enviro Chem Pty Ltd 2010 December – 2012 November
Just Entrees (Aust) Pty Ltd 2005 November – 2010 September
Pakcentre Pty Ltd (VIC, NSW & QLD 2005 July – 2005 November
Steric Trading Pty Ltd 2002 February – 2005 June
Favourite Foods Pty Ltd 1999 April - 2002 February
Poseidon Tarama/Black Swan Pty Ltd 1992 to 1994 and 1997 October - 1999 April
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2. Dairy Technical Services 1994 April - 1997 August
ACHIEVEMENTS
 Experienced in the retail chains (Coles, Woolworths and Independent Market, including the Food Service sector).
 Project management across functional project category teams and staff development training with strong leadership.
 Initiated certifications and implementing documentation/s in accordance to Dept. of Agriculture, ISO 9001, BRC, SQF, WQA,
HACCP, DFSV and TGA.
 Excellent project team management skills with product Research and Development into retail chains and experience with
distribution sales.
 Motivated team leader with a strong drive for results.
 Foodservice (VIC, NSW, QLD, S.A & W.A), Distributors (VIC, NSW. QLD, S.A & W.A) and Retail accounts
 Total end to end supply chain management and strong manufacturing alignment.
PROFESSIONAL EXPERIENCE
Quality Assurance and Operations Manager.
Nutritional Choice Australia Pty Ltd (Infant Formulas, Dried Milk and Milk Powders for Export Market).
April 2014 - Current.
Duties and Responsibilities:
 Achieved stability and growth within the business for Export Dairy Market into Asia.
 Construct and liaise all building contractors of the development of site including the setting up of end to end machinery in
conjunction to food standards and export requirements.
 Aggressive developed all 3 stages of infant formulas for seven brands and milk and milk powder/s flavours.
 A one to one involvement in sourcing ideal suppliers proactively the Nutritional Choice Australia Pty Ltd quality standards
within the supplier/s manufacturing processes based on KPI’s. Managed and coordinated the quality system documentation
and records for the entire business.
 Quality assurance and quality control implementation;
• Food Safety Management System including HACCP documentation implementations (SQF, Halal, ACO,
DFSV, Dept. of Agriculture and CNCA).
• Maintaining all required accreditation certifications {i.e. SQF, Halal, ACO, DFSV, Dept. of Agriculture and
CNCA).
• Maintaining internal and external analytical records.
• Microbiology and internal and external audits including research and development.
• Internal GMP training Manager, documentation control and allergen control, microbiological, chemical and
nutritional testing.
 Ability to program design and develop new and improved product lines.
 Computer literate such as Windows 8 ,
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3. Quality System Manager (Consumer Packing) - Contract
Chobani (Yogurt).
2013 September – April 2014.
Duties and Responsibilities:
 The knowledge keeper for the company’s quality policies, quality procedures, product gold standards and work instructions
(SOP’s) within the consumer packing processing area. Including daily monitoring quality trends and performances within the
process environment with a special focus on product filling, case packing and compliance of packaging.
 Developed food safety and HACCP plans for all processes ensuring that all quality control points (QCP) and critical control
points (CCP) are identified and controlled during the manufacturing processes. Implementation of programs of assessments,
review and audits of the quality management systems to ensure adherence to management objectives.
 Developed, maintained and improved the effectiveness of the quality management systems (HACCP, BRC, WQA, ACO, Halal
(Exporting), Dept. of Agriculture, Kosher and Annual Council Audits) within the packaging environment of Chobani.
 Established clear processes within the sensory quality evaluation of finished goods and packaging material/s - daily, before
and during processing. Engaged with factory operators and managed teams in the managing process control and corrective
action/s.
 Continuously improved the in line process control in collaboration with laboratory and production teams. Carried out root
analysis for product defects and implemented daily taste testing and daily sensory panels.
 A one to one involvement with packaging / materials suppliers to implement proactively the Chobani quality standards within
the supplier/s manufacturing processes based on KPI’s. Managed and coordinated the quality system documentation and
records for the packaging department within Chobani.
 Ensured process control points within company standards. Trained personnel in quality control practices and enforced and
managed the in process control systems.
 Inspected WIP and packaging materials and communicated with senior management regarding quality procedures and
continuous improvements and coordination of equipment calibration and managed corrective action/s in cases where there
was deviation and ensured GMP standards for the plants hygiene and sanitisation in accordance to Chobani’s standards.
 Coordinate preventative maintenance programs with reliability team/s and managed any non conformance and
investigation/s.
Quality Assurance/ Environmental & Safety Manager
Cooee Cuisine Pty Ltd (Contract manufacturer of Organic Soups, retort stocks, marinades, shelf stable herbs in a tube & sauces including ready made meals).
2012 December – 2013 September.
Duties and Responsibilities:
 Developed, maintained and improved the effectiveness of the quality management systems (HACCP, SQF, BRC, WQA, Aus
Qual, ACO, Subway and Annual Council Audits) at Cooee Cuisine Pty Ltd.
 Implementation of programs of assessments, review and audits of the quality management systems to ensure adherence to
management objectives (Suppliers, External and Internal audits with major customers & suppliers).
 Review and approve suppliers together with Managing Director and General Manager of Operations including establishing
and maintain training programs for all employees in Food Safety, Organic and OH&S.
 Prepare and conduct induction and training programs for all new employees and respond to all quality problems with relevant
corrective action and report to the Managing Director and General Manager of Operations.
 Ensure that all testing is conducted in accordance with procedures outlined in the FSANZ, SQF, BRC and WQA Standards at
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PROFESSIONAL EXPERIENCE
PROFESSIONAL EXPERIENCE

4. Cooee Cuisine and Good Taste Company Manual’s.
 Plan microbiological and sensory evaluation testing and conduct trails for all R&D products. Ensure that the calibration, pest
control and all quality management systems is operating effectively.
 Review and maintain all production and quality records and managed quality department - team of 4 including production staff
of 35 to 40 staff.
PROFESSIONAL EXPERIENCE
Operations & Technical/ Environmental & Safety Manager
Enviro Chem (Manufacturing of environmental chemicals for Food Industry , food service, Cafĕs & Nursing Homes & Export)
2010 December – 2012 November
Duties and Responsibilities:
 Review and evaluated contractors including all suppliers achieving cost savings for the company, achieved through careful
analysis of labour and supply requirements.
 Reconstructed the workflow via liaising with managing director and supervisor/s on a daily basis thus maximizing productivity
and increasing the efficiency of smooth operations by implementation of Lean or continuous improvement
methodologies.
 Ensured Compliance/s for the company’s occupational health and safety, quality assurance program (for Food Industry), good
manufacturing practices (GMP) and legal transportation certifications including material safety data Sheets (MSD)
compliance.
 Staff training for multi-positions, successfully developing a multi skilled workplace environment, optimizing performances
across all areas whilst enhancing staff motivational levels. Implementation of updated systems, procedures and
understanding the SAP computer program systems.
 Initiated certifications and implemented documentation/s in accordance to Dept. of Agriculture, BRC, ISO 9001, HACCP &
TGA Standards including customer complaints investigation/s
 Maintaining all required accreditation certifications {i.e. AQIS, BRC, HACCP, Warehouse – Point of Sale, ISO 9001,
Therapeutic Goods Administration (TGA}.
PROFESSIONAL EXPERIENCE
Business Development & Quality Assurance / Environmental & Safety Manager
Just Just Entrees (Aust) Pty Ltd (Manufacturing of Pâté & Cream Cheese Products)
2005 November – 2010 September.
Duties and Responsibilities:
 Aggressive developed 9 new SKU's launched into the retail chain i.e. (Coles and Woolworths) and cross functional alignment
to ensure smooth transition of National Product Development.
 Achieved stability and growth within the business during the G.F.C and facilitated three major retail chains within the business
i.e. Coles, Woolworths & Metcash (IGA).
 Ensured client database was maintained with all sales activities recorded against a client profile and all relevant information
recorded for each company and developed and managed consumer marketing promotions for the Independent groups (IGA’s
{Metcash} on a National Level).
 Ensured market sales were adequately covered and all appropriate accounts were managed to achieve maximum results,
thus creating an annual profit margin from 0 to 1.1M (AUD) with one brand and established a high profile across all market/s
by maintaining an excellent relationship with clients via sales call patterns and regular communication with buyers at Coles &
Woolworths.
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5.  Quality assurance and quality control implementation:
• HACCP documentation implementations (SQF, WQA Accreditation).
• Maintaining all required accreditation certifications {i.e. SQF, WQA, Halal & Knox City Council}.
• Customer complaints investigation, trouble shooting and performance analysis.
• Maintaining internal and external analytical records.
• Microbiology and internal and external audits including research and development.
• Internal GMP training officer, documentation control and allergen control and testing.
 Ability to program design and develop new and improved product lines. Computer literate such as Windows 8.
PROFESSIONAL EXPERIENCE
Contract National Technical & Quality Assurance Manager
Pakcentre Pty Ltd (VIC, NSW & QLD) – (Contract manufacturing)
2005 July – 2005 November
Duties and Responsibilities:
 Quality assurance and quality control implementation in FMCG. initiated certification for both Melbourne & Sydney operations
creating and implementing documentation/s in accordance to the ISO 9001, HACCP & TGA Standards including Customer
Complaints Investigation/s
 Maintaining all required Accreditation Certifications {i.e. AQIS, WQA Standards, Warehouse – Point of Sale, ISO 9001,
Therapeutic Goods Administration, Casey City Council}. Assisted operations manager with all aspects of production
scheduling and trouble shooting and performance analysis.
 Maintaining internal and external analytical records and created standard operating procedures (SOP’s) in all levels of the
company and responsible for all internal standard practices and conduct internal and external audits (via third party
certification requirements).
 Designed and facilitated training courses for new recruits and current employees, increasing profitability and responsible for
internal GMP training officer and documentation control and allergen control systems. Report directly to Managing Director on
daily and weekly basis.
PROFESSIONAL EXPERIENCE
Quality Assurance Coordinator
Steric Trading Pty Ltd – (Dried Powders e.g. one cup soups, pasta {side dishes, Dick Smith Aussie Choc, Jellies, Oats, Oils and etc).
2002 February – 2005 June
Duties and Responsibilities:
 Quality assurance implementation and HACCP documentation implementation, including customer complaints investigation
and trouble shooting.
 Maintaining all required accreditation certifications {i.e. WQA Standards, Halal & Knox City Council} and performance analysis
and microbiology, including internal and external analytical records and audits for the company.
 Internal GMP training officer, documentation control, allergen control testing and daily reports to Quality Technical Manager
based in Sydney.
Quality Assurance Coordinator/ Manager
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PROFESSIONAL EXPERIENCE

6. Favourite Foods Pty Ltd (Cheese & Biscuit Dippers or Snacks & etc)
1999 April - 2002 February
Duties and Responsibilities:
 Quality assurance, quality control and HACCP documentation implementations together with maintaining internal and external
analytical records.
 Maintaining all required accreditation certifications {i.e. DAFF, WQA Standards, HACCP, Dairy Food Safety Victoria
(DFSV) & Knox City Council}.
 Research and development including customer complaints investigation and trouble shooting.
 Microbiology and documentation control, Internal GMP training officer, production planning and supervising staff.
PROFESSIONAL EXPERIENCE
Assistant Production Supervisor/ Food Technologist
Poseidon Tarama/Black Swan Pty Ltd – (Dips)
1997 October - 1999 April
Duties and Responsibilities:
 Quality assurance and Quality control documentation.
 Production planning with performance analysis.
 Equipment Maintenance & Control.
PROFESSIONAL EXPERIENCE
.Laboratory Technician
Dairy Technical Services
1994 April - 1997 August
Duties and Responsibilities:
 Quality control officer.
 Microbiology Food Chemistry
 General Microbiology. - Fats.
 Pathogenic Bacteria. - Lactose.
 Documentation/Records. - Solids & Moisture.
- Nissin Level
SKILLS & PERSONAL QUALITIES
 Ability to communicate with ease and professionalism.
 Constant motivation and determination to succeed.
 Excellent team player as well as working unsupervised.
 Willing to develop and acquire new skills.
 Hard working, honest, reliable and always on time.
INTEREST
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7. Going to the Gym, movies, sports, wine making and socialising with friends.
Mr. Brian Eastern Mr Phil Golledge
Director Senior Dairy Auditor – Food Export Dairy
Enviro Chem Aust Pty Ltd Department of Agriculture
Mobile: 0407 232 786 Mobile: 0400 476 053
Mr. Ahmed Basha Mr. Brad Jennings
Technical Account Manager Director
Fonterra I. T Solutions Specialist
Phone: +613 8541 1103 Phone: 1300 456 370
Mobile: 0427 053 143 Mobile: 0414 538 970
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REFERENCES