Steven Waters has over 25 years of experience in catering, facilities management, auditing, and training within the British Armed Forces. He is currently employed as a Catering Manager overseeing a facility that serves 3600 daily covers with a weekly budget of £22,000. He also works as a regional quality assurer for NVQ qualifications. Waters is looking to further his career and utilize his expertise in team leadership, financial management, training, and adapting to new environments.

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Steven Michael Waters
(Address removed for security)
07535791080
stevewaters39@live.com
PROFILE
A intuitive, adaptable and self-motivated individual with highly transferable skills in Internal & External
Auditing, budgeting, Customer Services, Health and Safety, Training, Mentoring and Facilities
Management developed over 25 years’ within the multicultural British Armed Forces. Currently employed
in the role of Catering Manager in a high tempo facility catering for around 3600 covers daily and with a
weekly budget of £22,000 also with the extra responsibility of Regional NVQ Quality Assurer covering
the Eastern Region of the UK monitoring 20 NVQ Assessors and up to 50 learners answering to
agencies at a strategic level. With a proven track record of proactive self and team development,
resourceful with sound interpersonal communication and situational leadership skills. I am now looking to
further my career which enable me to bring my experience and skills to a stimulating and challenging
environment that would enable me to use the expertise that I have developed throughout my career and
provide opportunities for development of others and myself.
KEY SKILLS
 Excellent team leader with a proven record of motivating and developing others proven by over 8
years of NVQ assessing and Internal Quality Assuring at both a local and strategic level.
 Excellent Forecasting, organisational, planning and training skills by way of the successful
organisation and execution of high profile events and military exercises whether nationally or
internationally.
 Proven extensive experience in Quality Assuring and Assessing of NVQ qualifications delivered to a
full spectrum of learners.
 Recognised skills in Report and Citation writing by means of 5 award nominations being selected and
awarded at a strategic level.
 Wide-ranging work experience in various types of austere environments worldwide.
 Proven interpersonal communication skills able to mediate with individuals in difficult situations
whether on a personal basis, group meeting or electronically.
 Comprehensive financial skills able to monitor individual & multiple budgets gained by over 10 years
of monitoring and maintain individual or group accounts on a extremely limited budget.
 A proven willingness to learn quickly and put the knowledge to sound and practical use by way of
constant and consistent personal development whether in current role activities or new specialities on
both a professional or personal level.
 Equipment care of highly specialised equipment with a value in excess of £500,000 as demonstrated
by meeting and exceeding all criteria for equipment audits and inspections.
CAREER EXPERIENCE HM Forces
Ordering and Accounts Manager 2009 - 2014
Department Manager accountable for the daily amalgamation of food orders from 7 high volume kitchens
with daily covers of 5900 and a high capacity Cook Chill food production factory producing 5000
prepared or cooked covers of food daily with a monthly value of in excess of £76,000. Monitoring and
auditing of the individual kitchen accounts and the monthly consolidation of all pertinent documents in
preparation for audit ensuring that they are they are within strict MOD guidelines.
 Production Manager of a 12 strong team of military chefs working in partnership with a civilian
contractor in a high volume food production factory.
 Accountable for the daily amalgamation and placement of food orders to multiple organisations for 7
high capacity kitchens and factory
 Communicating thoroughly with senior management in matters of receiving, storage and distribution
of goods whether internal or legal.
 Consolidated, prepared and presented multiple accounts for inspection and audit by internal &
external agencies
 Coached and mentored the department in Military Accounting skills and Facilities Management.

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 Monitored performance standards ensuring all business targets, regulations, guidelines and MOD and
Civilian audit criteria were met.
 Chaired meetings and delivered presentations and training to in excess of 15 military and civilian staff
combined.
 Financial management of accounts approximately £1.5 million per annum.
 Compiled accurate and detailed written reports for senior management.
 Organised and composed administration and reporting documentation for 11 personnel
 Facilities Management of specialist equipment storage areas.
Catering Supervisor 2005 – 2009
Team leader responsible for the service of up to 3600 covers daily ensuring adherence to governmental,
organisational and local policies and procedures. With added responsibility of equipment care of £500k
worth of specialised Operational Field Catering Systems.
 Managed a catering team of 15 personnel including the writing of reports, daily trade monitoring and
coaching, discipline matters, welfare checks & military administration.
 Lead assessor for 7 qualified assessors and assessment of 25 NVQ learners and continually updated
department in MOD NVQ Policy and Quality Assurance.
 Coached and mentored the department in craft skills and supervisory skills.
 Accountable for the daily running, ordering and receiving of rations and water for 15,000 plus
personnel in austere conditions.
 Accountable for the assembling, loading & distribution of commodities in excess of 300k daily to 25
satellite locations.
 Catering subject expert for public events and VIP functions that include the Royal Family and
Masterclasses to individual groups.
 Planned, costed to a strict budget and implemented bespoke menus for the organisation to stringent
nutritional values and standards
 Ensured organisations strict adherence to European, Government & Food Standards Agency
directives, policies and practices.
 Planning and Implementation of department training for food safety and accounting procedures.
 Accountable for quality of all production and Facilities Management of a high volume kitchen.
 Maintained and developed a spirit of partnering between customer and hard and soft facilities
provider.
 Planned and organised the catering component of 6 annual high profile functions for foreign and
domestic dignitaries including members of the Royal Family.
Production/Shift Supervisor- HM Forces 1996 – 2005
Chef - HM Forces 1990 – 2006
QUALIFICATIONS
Academic
City and Guilds, Level 2 Certificate in Adult Numeracy - 2010
City and Guilds, Level 2 Certificate in Adult Literacy - 2010
BCS Level 2 Certificate in IT User Skills (ITQ) – 2010
Preparing to Teach in the Lifelong Learning Sector (PTLLS) – 2012
City and Guilds Level 4 in Leading the Internal and Quality Assurance of Assessment Processes’ &
Practices (IQA) – 2012
HCAB Level 4 award in Managing Food Safety in Catering - 2013
Vocational
City and Guilds NVQ Level 3 Catering and Hospitality, Kitchen Supervision and Management – 2003
CMI Level 3 Diploma in First Line Management - 2011
CMI Level 5 Diploma in Management & Leadership (QCF) – 2011
City and Guilds NVQ Level 3 Certificate in Facilities Management Practice – 2014
City and Guilds NVQ Level 3 Certificate in Assessing Candidates Using A Range of Methods (A1) - 2007
Chartered Institute of Environmental Health Professional Trainer Certificate - 2009
City and Guilds 706/1 in Catering and Hygiene Studies – 1992
City and Guilds 706/2 in Cookery for the Catering Industry – 1992

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BTEC First Diploma in Hotel and Catering Studies – 1992
The Royal Society for the Promotion of Health Intermediate Certificate in Food Hygiene – 2002
City and Guilds NVQ Level 3 Customer Service – 2011
Others
First Aid in the Work Place – 2014
Praxis 42 Manual handling awareness – 2013
Praxis 42 Working at heights – 2013
IOSH Managing Safely– 2014
Military – Energy Management (Working With Energy) – 2001
Military – Command, Leadership and Management Course - 2009
Defence Centre of Training Support (DCTS) – Defence Instructional Techniques -2009
Defence Food Services School – Instructors Course – 2009
Additional information
Fully security vetted and cleared to an agreed government level
Full clean license, Categories B, BE, C, C1, C1E, D1, D1E, F, K, N, L, P.
Interests
I am passionate about Shore angling, with other interests in playing football and cricket, reading and
computer construction and maintenance. I have recently began to teach myself VBA Microsoft Excel
coding.