This document contains a summary of Yakoub Kamal's work experience and qualifications. He has over 7 years of experience working in hotels and restaurants in various roles in Dubai, Kuwait, Qatar, and Egypt. His most recent role is as a restaurant supervisor at a seafood restaurant in Qatar, where his responsibilities include scheduling staff, supervising the restaurant team, and ensuring financial and service quality standards are met. He also has previous experience as a senior waiter and waiter in Kuwait and Dubai. Yakoub Kamal holds a Bachelor's degree in Tourism and Hotels and has received additional training in areas such as food hygiene and service standards.

1. linkin ; YAKOUbKAMAL
Date of Birth: 7/5/1990
Address : Bany Swief, Egypt
Military Status: Exempted
Studied in Hotel Management Studies Academy 7 years & I worked in
three different countries DUBAI – KUWAIT – QATAR- & Worked
at the opening of the Sheraton Kuwait Restaurants in The Avenues Mall
& have a good experience in the Food and Beverage operation,
Handling guest complaints, guest satisfaction, good cooperation
between the Food and Beverage and other departments related
especially Kitchen, Engineering and House Keeping. I have grown
my career by moving to more challenging roles and worked with a
range of clients.
1I working now restaurant supervisor at seafood
restaurant
Aspire Katara Hospitality Qatar
September 2014 – Present
To prepare the weekly duty rosters, ensuring adequate staffing of
the restaurant at all time.
- To supervise and assist the restaurant staff on a daily basis
- To hit all financial targets.
- To lead the team on each shift and ensure the company service
standards are upheld.
- Escort customers to their tables.
- Explain how various menu items are prepared, describing ingredients
and cooking methods.
- Present menus to customers and answer questions about the menu.
- Serve food and/or beverages to the guest.
- Check if the guest are enjoying their meals and take action to correct
any problems.
- Work closely with other team members to ensure excellent service is
provided to the guest.
- Take directions and guidance from managers.
- To assist with processing the daily cash sheets in conjunction with
other supervisors and managers.
-Conduct daily briefs prior to each and every service and liaise with
Chef to be aware special dishes.
- Prepare checks that itemize and total meal costs using the Micros
Point of Sales system
*Profile:
Experience
Mobil no.:0097477054466
E-mail:puokaj
KS YEPlamak.puokaj

2. - Stock service areas with supplies such as coffee, food, tableware, and
linens.
- To be duty manager on rotation basis (role shared with other
supervisors and senior
- Make the financial sales report
2I Worked as (senior waiter) Lebanese Restauran(
at Sheraton Kuwait since october 7 th
2012 at the 2014
1.take Food & Beverage orders and execute them according to the established
service sequence and procedures in the Departmental Operations Manual.
2.monitor and maintain high standard of quality and speedy service.
3.strictly adhere to the opening and closing procedures established for the outlet.
4.have a thorough understanding and knowledge of all Food & Beverage items in
the menu.
train and coach new recruits through on-the-job training
6.ensure that the service station and surrounding area is kept clean and organized
at all times.
7.maintain and monitor operating supplies par stock and control spoilage and
wastage.
8.handle all guest complaints, requests and inquiries on food, beverage and
service.
9.establish and maintain good customer relationships.
)3Worked as a waiter at JW Marriott Dubai from
December
15th
2011 till August-201
1.serve Food & Beverage to guests according to established performance
standards.
2.do side duties as assigned on a daily basis by the Outlet Management.
3.handle guest inquiries in a courteous and efficient manner.
4.provide a courteous and professional service at all times.
5.maintain a good working relationship with own colleagues, and all other
d.epartments.
6.have a complete understanding of and adhere to the Hotel’s policy relating to
Fire, Hygiene, health and Safety.
7.maintain a high standard of personal appearance and hygiene at all times.

3. 8.have a complete understanding of the Hotel’s employee handbook and adhere
4Trained in Nile Hilton Hotel cairo for 6 Months
barman((
Trained in Grand Hyatt Hotel – Cairo 5
barman((
Bachelor in tourism & Hotels
Graduated of : Future Academy
Department : Hotel Management
Gradated Year : 2011
Diploma in Tourism & Hotels
Graduated of : EL Orman Schools
Department : Management of restaurants and bars
• GSS&problem Experience
• Service Training & Standards
• Bar Basics &Standards
• Room Service Basics & Standards
• BASIC FOOD HYGIENE TRAINING COURSE Venue: DUBAI (UAE)
Other Skills
-Have Leadership skill
-Reading in my field
-Excellent communications skills
-Work as a Team work member
Education
Passport success from Marriott Enternationl

4. Computer Skills
-Front office (Fidelio) grade: very good
_word_Excel
--Micros
Language
-Native Language Arabic
-Very good command of both writing & speaking English
Thank you for your attention and time, hoping that the
above meets your
Satisfaction and looking forward to join your team