A Business and Performance Manager with a wide range experience in the NHS in the areas of Performance Management, Commissioning, Information, and Finance. With a proven track on monitoring and managing KPI’s, action plan implementation, demand and capacity management, Cost improvement plans, management of QIPP projects, contract monitoring of commissioning activity and finance data, NHS commissioning dataset analysis (SUS / SLAM) and database and dashboard modelling. Line Management responsibilities.

1. EDUARDO
FERNANDEZ
BUSINESS &
PERFORMANCE
MANAGER
25 Hanover Avenue, Feltham, TW13 4JR, UK
T: 0203 187 0055
M: 0777 431 0298
E: eduardoluisfernandez@yahoo.co.uk
A Business and Performance Manager with a wide range experience in the NHS in the areas of
Performance Management, Commissioning, Information, and Finance. With a proven track on
monitoring and managing KPI’s, action plan implementation, demand and capacity management,
Cost improvement plans, management of QIPP projects, contract monitoring of commissioning
activity and finance data, NHS commissioning dataset analysis (SUS / SLAM) and database and
dashboard modelling. Line Management responsibilities.
Business & Performance Manager (Governance & Assurance / CQC) (Mar 14 to Present)
Camden & Islington NHS Foundation Trust
- Special responsibilities to Managing and co-ordinating the announced Trust CQC Inspection visit.
- Management and co-ordination of all Trust CQC Provider inspection Information requests
including evidence.
- Development and management of various Trust Quality performance review tools including Risk,
and Issue Logs, Care Pathway Review Action Plan and Project Plan Tracker.
- Development and monitoring of various Trust quality assurance audits including Operational
Policies, CQC Provider Compliant Assessment (PCA), CQC Mental Health Compliance
Assessments (MHA)
- Auditing and monitoring of Trust quality review balance scorecards including seeking action
plans and remedial actions for under performing reporting areas and hot spots.
- Carried out more than fifteen Quality Assurance Mock inspections to various Camden & Islington
NHS FT sites including Mental Health Teams and Trust Wards. Writing up the Compliance
Assurance report following the Mock inspection visits.
Business & Performance Manager (Rehab & Recovery / Acute Divisions) (Mar 13 to Mar
2014)
Camden & Islington NHS Foundation Trust
- Line Management of 3 Information Officers.
- Management and Delivery of Mental Health Acute services performance targets in regards to
Commissioning for Quality and Innovation (CQUIN), Monitor, CQC, QIPP, Service Improvement
and Data quality
- Completing monthly YE forecasts for all Camden Local Authority Care Packages and payroll.
Raising adjustment journals on revenue / capital. Monthly data quality validation / reconciliation.
- Ensuring that the Service is able to generate surpluses and create efficiencies in accordance
with financial strategy and cost improvement programmes. This will involve the regular review of
PERSONAL SUMMARY
AREAS OF EXPERTISE IT & INFORMATION FINANCE BUSINESS & PERFORMANCE
- Excel, Access (Advance) - Financial Planning - Project Management
- SQL / SQL Server (Basic) - Budgeting & Forecasting - KPI setting , analysis & reporting
- VBA / Macros (Basic) - Financial reporting - Dashboard modelling
- SUS / SLAM analysis - Financial modelling - Performance monitoring
- Database modelling - Trend analysis - Performance reporting
- PBR & QIPP - Line Management
- CQC Compliance
CAREER HISTORY

2. budget statements, identifying cost pressures and formulating and monitoring agreed action
plans.
- Production of monthly KPI performance monitoring reports inc. KPI Dashboard modelling.
- Monthly analysis on LBC monthly performance. Identifying KPI under performance areas and
creating action plans to ensure performance is back on track within set targets.
- Monthly meetings with all team Service Managers and admin to discuss underperformances and
seek corrective actions. Management of three Information officers.
- Working with the divisional leadership team in negotiating local trust targets with commissioners,
ensuring that services meet the required commissioner activity and quality standards.
- 13/14 target setting for all Social Care and Health indicators. Creation of 13/14 data quality and
KPI operating standards framework. Expert user of RIO and Framework -I Systems.
- Taking a lead in the development of the divisional contracting strategy in conjunction with the
Trust, Local Authorities, and CCGs to ensure that the Service obtains best value from its sub-contracting
activities.
Senior Performance Analyst (QIPP) (Nov 2011 to Mar 2013).
North West London Commissioning Support Unit (NHS).
- Monitoring and analysing the 2012/13 QIPP monthly Sub-cluster submissions projects ensuring
they are on track to achieve successful Year End QIPP Outcomes and savings required.
- Identifying Potential at risk / delayed schemes resulting in unexpected unfavourable forecast
variances.
- Completion of in depth assurance review analysis on all 11/12 QIPP schemes for all NWL
boroughs including savings rational templates with delivery risk ratings to identify potential risk
schemes and remove them from the year ahead plans.
- Modelling of the QIPP performance dashboard (Main KPI monitoring and analysis tool).
- Acting as point of contact for the sub-cluster monthly submissions analysing, querying and
challenging the scheme details provided in the QIPP submissions including year to date and YE
figures.
Strategy Analyst (QIPP) (Apr 2011 to Nov 2011)
North West London Commissioning Support Unit (NHS).
- Support the development and delivery of a clinically-led strategy and QIPP programme in the
NWL Cluster. Provide clinical input into the Acute Commissioning Vehicle.
- Responsible for ensuring that all information and implementation processes and reports are
delivered to PMO and QIPP Directors.
- Responsible for providing QIPP performance analysis reports to Directors.
Finance Analyst (Sep 2010 to Apr 2011)
NWL CSU (NHS) & McKinsey & Co.
- Working with McKinsey & Company in building, operating and maintaining a financial model for
North West London that underpins the financial projections in the Strategic Case for Change
2009/10 to 2014/15 aiming to close the forecast financial gap.
- Work closely with the Assoc. Director of Finance and Director of Strategy to test out different
scenarios and model the financial consequences for commissioners and providers
- Provide robust forecast information to support decision making and development of
commissioning intentions. Analysis of PCT LTFM, FIMS and QIPP submissions.
Information Analyst (Aug 2008 to Sep 2010)
London Specialised Commissioning Group LSCG (NHS).

3. - Provide analytical information/support to the Specialised Services team for the quantitative and
qualitative monitoring of services provided within Service Level Agreements and consortia.
- Highlighting and investigating adverse variances in relation to accepted baselines and assisting
decision makers with possible solutions.
- Claims Management. Validating all activity data sent by trusts to ensure we only paid for activity
within contractual agreements (including Data quality checks / reconciliation on SUS and
SLAM). Modelling of all activity and finance monitoring databases.
Data Analyst (Mar 2003 to Aug 2008)
Camden & Islington (NHS Mental HealthTrust).
- Use of analytical skills to provide monthly activity reports and scorecards on KPI’s
- Provide support and training to IS users. Management of 4 data entry admin. DB Modeling.
Operations Manager (Aug 2002 to Aug 2003)
The Westminster Hotel, London (4 star)
Quality Control Asst. Manager / Duty Manager (Mar 2001 to Aug 2002)
Melia White House Hotel, London (5 star deluxe)
- Prince 2 Project Management (Foundation & Practitioner) 2013 Ongoing
- Bsc (Honours) in Information Systems and Computing. University of London 2008
- Foundation Degree in Information Technology. University of London2005
- Higher Diploma in Business Management. Management College. Spain 2003
- Higher Diploma in Business Administration. Business Admin. College. Spain 2001
PROFESSIONAL
COURSES
- - Business Performance Management . CDP Training – Financial Fluency. 2014
- - Project Management . CDP Training – Financial Fluency. 2014
- Diploma in SQL Programming. University of Dundee.
English / Spanish bilingual
ACADEMIC
QUALIFICATIONS
LANGUAGES