Melissa Monreal has over 15 years of experience in healthcare financial analysis, budgeting, and contract management. She has worked in clinical data consulting, providing data mapping, spend analysis, benchmarking, and standardization analysis to reduce costs. As an OR business manager, she performed financial analysis, budget forecasting, and led a value analysis team, implementing various standardization and contract management initiatives that resulted in over $3 million in savings. She is proficient in Microsoft Office, healthcare IT systems, and holds a Masters in Business Administration.
Melissa Monreal has over 15 years of experience in healthcare financial analysis, with a focus on surgical services. She currently works as a clinical data consultant, assisting with data mapping, contract analysis, supply spend analysis, and benchmarking assessments. Previously she held roles as an OR business manager and financial specialist, where she performed financial reporting and analysis, budget forecasting, and inventory management. She has skills in Microsoft Office, healthcare IT systems, and Six Sigma methods.
Audrey Spells-Cooper has over 20 years of experience in healthcare revenue cycle management, coding, and billing. She holds a Master's degree in Business Leadership and Bachelor's degrees in Management and Business Management. She has worked in leadership roles at Piedmont Healthcare, RevenueMed, and Gwinnett Hospital System, where she oversaw teams, ensured timely billing and follow up, trained staff, and improved key performance metrics like days in accounts receivable. Currently she is a Revenue Cycle Manager at Piedmont Healthcare responsible for follow up, staff development, and exceeding monthly goals for multiple specialties.
MEC Consulting Service Group designed and implemented a cost accounting module for a local healthcare institution to help control costs. The project involved (1) optimizing key software modules, (2) developing standard cost structures for procedures based on direct, indirect and overhead costs, and (3) designing reports to measure expected costs, variances, and medical staff and patient profitability to influence decision making. The new cost accounting system provides the institution with accurate and timely data to negotiate reimbursements with medical plans and identify opportunities to increase profitability.
Mary Clocksin-McKeon has over 25 years of experience in medical billing, coding, and compliance roles. She has extensive experience with various medical billing systems and specializes in laboratory billing. Currently she works as a Billing and Compliance Analyst at Rochester General Hospital, where she leads a team that identifies billing issues and works to resolve them. Previously she has held various roles at RGH involving training staff, auditing bills, and ensuring accurate billing and coding.
Danyell Spring has over 15 years of experience in strategic business planning, data analysis, financial modeling, and process improvement. She currently works as a Pharmacy Analytics Manager at Providence Health & Services, where she develops analytical approaches to identify over $20M in annual cost savings opportunities. Previously, she held roles as a Program Manager in decision support, Sr. Financial Analyst, and Financial Analyst focused on contract analysis, forecasting, and cost savings identification. She has an MBA from Baker University and a BS in Accounting from the University of Phoenix.
This document describes an expert system called GEEQ(S)by a C®. The system enables customers to assess risks related to the quality factors of an entity or society. It develops a complex model to describe and evaluate entities using quality characteristics and metrics. The system uses a multi-criteria assessment method to determine local quality estimators, which are then reduced to a single estimator. It also allows customers to simultaneously assess risks related to state environment, state performance, and their own satisfaction with products/services.
Erik Wells has over 15 years of experience as a cost analyst responsible for $80-100 million in annual spending. He has extensive experience with financial reporting, analysis, cost control, and vendor management. Wells also has a proven track record of creating processes to support cost control strategies and ensure SOX compliance. He has specialized skills in telecommunications cost analysis and dispute resolution.
This document discusses hierarchical condition categories (HCCs) which CMS uses to risk adjust Medicare Advantage plan payments based on beneficiaries' medical conditions and costs. It provides steps for medical practices to accurately capture beneficiaries' HCCs through documentation and coding to ensure proper risk adjustment payments from CMS. Key steps include monitoring conditions, testing results, treatments, coding to the highest level of specificity for chronic and acute conditions, and auditing charts to identify any missing HCCs. Accurately following ICD-10 coding guidelines and submitting all relevant diagnosis codes can maximize a practice's risk adjustment revenue from CMS.
Melissa Monreal has over 15 years of experience in healthcare financial analysis, with a focus on surgical services. She currently works as a clinical data consultant, assisting with data mapping, contract analysis, supply spend analysis, and benchmarking assessments. Previously she held roles as an OR business manager and financial specialist, where she performed financial reporting and analysis, budget forecasting, and inventory management. She has skills in Microsoft Office, healthcare IT systems, and Six Sigma methods.
Audrey Spells-Cooper has over 20 years of experience in healthcare revenue cycle management, coding, and billing. She holds a Master's degree in Business Leadership and Bachelor's degrees in Management and Business Management. She has worked in leadership roles at Piedmont Healthcare, RevenueMed, and Gwinnett Hospital System, where she oversaw teams, ensured timely billing and follow up, trained staff, and improved key performance metrics like days in accounts receivable. Currently she is a Revenue Cycle Manager at Piedmont Healthcare responsible for follow up, staff development, and exceeding monthly goals for multiple specialties.
MEC Consulting Service Group designed and implemented a cost accounting module for a local healthcare institution to help control costs. The project involved (1) optimizing key software modules, (2) developing standard cost structures for procedures based on direct, indirect and overhead costs, and (3) designing reports to measure expected costs, variances, and medical staff and patient profitability to influence decision making. The new cost accounting system provides the institution with accurate and timely data to negotiate reimbursements with medical plans and identify opportunities to increase profitability.
Mary Clocksin-McKeon has over 25 years of experience in medical billing, coding, and compliance roles. She has extensive experience with various medical billing systems and specializes in laboratory billing. Currently she works as a Billing and Compliance Analyst at Rochester General Hospital, where she leads a team that identifies billing issues and works to resolve them. Previously she has held various roles at RGH involving training staff, auditing bills, and ensuring accurate billing and coding.
Danyell Spring has over 15 years of experience in strategic business planning, data analysis, financial modeling, and process improvement. She currently works as a Pharmacy Analytics Manager at Providence Health & Services, where she develops analytical approaches to identify over $20M in annual cost savings opportunities. Previously, she held roles as a Program Manager in decision support, Sr. Financial Analyst, and Financial Analyst focused on contract analysis, forecasting, and cost savings identification. She has an MBA from Baker University and a BS in Accounting from the University of Phoenix.
This document describes an expert system called GEEQ(S)by a C®. The system enables customers to assess risks related to the quality factors of an entity or society. It develops a complex model to describe and evaluate entities using quality characteristics and metrics. The system uses a multi-criteria assessment method to determine local quality estimators, which are then reduced to a single estimator. It also allows customers to simultaneously assess risks related to state environment, state performance, and their own satisfaction with products/services.
Erik Wells has over 15 years of experience as a cost analyst responsible for $80-100 million in annual spending. He has extensive experience with financial reporting, analysis, cost control, and vendor management. Wells also has a proven track record of creating processes to support cost control strategies and ensure SOX compliance. He has specialized skills in telecommunications cost analysis and dispute resolution.
This document discusses hierarchical condition categories (HCCs) which CMS uses to risk adjust Medicare Advantage plan payments based on beneficiaries' medical conditions and costs. It provides steps for medical practices to accurately capture beneficiaries' HCCs through documentation and coding to ensure proper risk adjustment payments from CMS. Key steps include monitoring conditions, testing results, treatments, coding to the highest level of specificity for chronic and acute conditions, and auditing charts to identify any missing HCCs. Accurately following ICD-10 coding guidelines and submitting all relevant diagnosis codes can maximize a practice's risk adjustment revenue from CMS.
This document contains the resume of Judith M. Armstrong, which summarizes her professional experience and education. She has over 30 years of experience in medical coding, billing, and records management positions. Her current role is as a Certified Professional Coder for Change Healthcare, where she performs HCC and RxHCC coding and provides backup, training, and QA support. Prior roles include coding manager, patient registration manager, practice administrator, and medical records supervisor positions at various hospitals and medical practices in New York.
This document contains the resume of Cynthia Martinez, who has extensive experience overseeing revenue cycle operations and implementing electronic medical record systems like Epic for various healthcare organizations. She is skilled in project management, process improvement, and financial analysis. Key experiences include directing revenue cycle functions for large multi-specialty practices and hospitals, and leading the implementation of Epic and other systems to optimize billing and collections.
Kym Wilson has over 20 years of experience in healthcare management, medical billing, collections, and compliance. She has held roles as a Recovery Audit Coordinator, Accounts Receivable Supervisor, Compliance Manager, and Appeals Analyst. Wilson has strong analytical skills and experience implementing policies and procedures to ensure regulatory compliance.
Performance Gauging System for Hospital StaffZealous System
Zealous System developed web application to provide statistical outputs on productivity, cost and revenue for hospital and their units. Build this system for measure productivity based on patient complexity, optimize profitability performer, flexible reporting using HTML5 and CodeIgniter.
Evaluation and Management Coding Risk RevisitedPYA, P.C.
PYA Consulting Manager Valerie Rock's presentation covers the factors that impact E/M documentation and coding risk; current issues and concerns surrounding physician documentation; and perspectives and interpretations that can impact coding, education, and auditing.
Beginning in fiscal year 2013, CMS will base hospital reimbursement payments partially on performance in 20 key quality measures as part of the Value-Based Purchasing program established by the ACA. This program withholds money from all hospitals and returns funds to those that meet performance targets, creating competition. The document describes a software application that helps hospitals track and monitor their performance on VBP measures, enabling them to identify areas for improvement and understand potential financial impacts.
Danielle Robinson has over 10 years of experience in Medicaid eligibility operations including premium assistance, enrollment, commercial insurance verification, and cost avoidance. She has held several supervisory roles ensuring quality assurance and is proficient in various Medicaid systems. Her experience includes working for Children's Medical Center of Dallas as a financial counselor and for HMS Corporate as an operations information analyst and various team lead roles. She has a background in medical billing and coding with an associate degree in health care administration.
This document discusses electronic oral health records (EOHR) and their benefits and limitations. EOHRs are similar to electronic medical health records but have some differences, such as in reimbursement and treatment planning. EOHRs can improve patient care, communication, marketing, and risk assessment. They also allow for convenient digital radiographs, imaging, charting, and CAD-CAM. However, current EOHRs are limited by a lack of standards around data transmission and sharing. Proper strategic planning is needed when implementing an EOHR to assess resources, needs, and costs versus benefits. Integration and practitioner understanding are also important for success.
The document outlines CHRISTUS Health's $30 million savings goal for FY10 through implementing initiatives across ten categories representing 71% of potential savings. It describes the key categories, accountability measures, and progress updates. Regional executives were responsible for overseeing goals and addressing obstacles. Regular reporting and meetings monitored performance and identified areas for improvement.
The document discusses the history and development of Relative Value Units (RVUs), which were created in 1985 as a standardized way to determine physician payments. RVUs take into account the physician work, practice expenses, and malpractice expenses associated with each medical service. Each service is assigned RVUs that are multiplied by a conversion factor to calculate payments. RVUs were implemented for Medicare payments in 1992 and are still used today, though physician payment models have evolved over time with value-based payments becoming more common.
PYA Principal Carol Carden's AICPA Health Care Industry Conference presentation addressed the current hospital/physician affiliation environment and its impact on physician compensation.
Denise Weston has over 20 years of experience in healthcare management, finance, and operations. She has a proven track record of reducing costs while improving revenue, including saving $763 million in one year through identifying fraud, waste, and abuse. She has expertise in organizational management, finance, operations, and data analytics. Her experience includes senior roles at Amerigroup Corporation, where she led teams and departments focused on program integrity, premium integrity, and cost containment.
Physician Revenue - Getting paid for the work you doRobert Robinson
The document discusses medical billing and coding. It explains that physicians generate revenue through CPT and ICD coding of medical services which are then billed to insurance companies. Claims can be rejected for reasons like missing information, duplicate claims, or non-covered services. Maintaining accurate and timely coding and thorough medical documentation can help lower rejection rates and expedite insurance approval and payment.
Kathleen McCloskey has over 25 years of experience as a healthcare systems analyst, consultant, and project manager for electronic health record implementations. She has extensive experience leading projects for Allscripts Sunrise and Siemens applications, including configurations, testing, training, and optimizations. Some of her roles included developing training materials for case management and utilization review, leading radiology builds, and analyzing workflows to help organizations meet meaningful use criteria.
Healthcare IT: The New Break-Even Analysis l MD BuylineMD Buyline
The document discusses how a break-even analysis for new healthcare technologies needs to expand beyond traditional assumptions to account for changing costs, reimbursement models, and clinical factors. It provides an example analysis of a tele-ICU program, outlining costs, utilization projections, and reimbursement estimates. The analysis shows that while an in-house tele-ICU program may not reach break-even, the clinical gains around reduced length of stay and mortality could offset the financial costs. The document concludes that healthcare organizations need to use expanded break-even analyses that consider evolving economic, legislative, and clinical factors when making technology acquisition decisions.
This document discusses key metrics and measurements used in healthcare, including length of stay (LOS), utilization measurements, and various per member rates. LOS is defined as the number of nights a patient spends in the hospital. Utilization measurements are used to manage and control costs of medical services. Common utilization rates include per member per year (PMPY), per member per month (PMPM), and per thousand members per year (PTMPY), which are used to assess overall costs for individual members or populations.
Maryann Tompkins has over 15 years of experience in grants management, business planning, and administration. She currently serves as the Grants Manager at Novartis Pharmaceuticals, where she reviews funding requests, manages relationships with patient advocacy groups, and ensures regulatory compliance. Previously, she held roles in business planning, operations support, and administration at Novartis and its research institute. She has an MBA and BS in business administration and technical skills including SAP, Ariba, Microsoft Office, and clinical research databases.
This document provides a summary of Frank Spencer's qualifications and experience in healthcare administration and medical coding. It includes his contact information, education history with multiple degrees, and certifications in areas such as coding, case management, and healthcare administration. The summary highlights over 15 years of experience in roles focused on medical coding, revenue cycle management, and provider education at healthcare organizations in Maine.
Selecting the Right Meaningful Use Criteria for Your Practice - October 25, 2010Cientis Technologies
Speaker: Peter Basch, MD, FACP, Medical Director, Ambulatory EHR and Health IT Policy, MedStar Health. He is a Senior Fellow with the Center for American Progress, practices general internal medicine in Washington, DC. Dr. Basch is an early adopter of electronic health records and e-prescribing.
Dr. Basch explained the Stage 1 Meaningful Use Criteria including the 15 Core Measures you must meet plus how to select the 5 Menu Measures that are most appropriate to your practice.
Enisa Sheppard. resume 2015- professional profileenisa sheppard
The document provides a qualifications summary and resume for Enisa Sheppard, who has over 9 years of experience in healthcare finance management, including roles as a Finance Manager and Financial Analyst. Sheppard has a Masters in Economy and skills in areas such as financial analysis, budgeting, cost control, and continuous process improvement. The resume outlines her career progression, responsibilities, accomplishments, and education.
Robert Adam Fuqua has over 12 years of experience in physician compensation and financial analysis. He currently serves as Senior Director of Finance - Physician Compensation at GI Alliance, where he generates accurate compensation calculations for over 600 physicians. Previously, he managed physician compensation models and special payments totaling over $80 million as Manager of Physician Compensation at Baylor Scott & White Health. He also has experience as a Senior Financial Analyst and Team Lead at Nationstar Mortgage.
The document is a resume for Alan S. Dow, an experienced healthcare administrator. He has over 15 years of experience managing clinical operations and quality improvement programs for neurology and neurosurgery departments. His experience includes operational management, strategic planning, process improvement, financial management, and ensuring compliance. He is skilled in identifying and implementing methodologies to improve operations and quality of care.
This document contains the resume of Judith M. Armstrong, which summarizes her professional experience and education. She has over 30 years of experience in medical coding, billing, and records management positions. Her current role is as a Certified Professional Coder for Change Healthcare, where she performs HCC and RxHCC coding and provides backup, training, and QA support. Prior roles include coding manager, patient registration manager, practice administrator, and medical records supervisor positions at various hospitals and medical practices in New York.
This document contains the resume of Cynthia Martinez, who has extensive experience overseeing revenue cycle operations and implementing electronic medical record systems like Epic for various healthcare organizations. She is skilled in project management, process improvement, and financial analysis. Key experiences include directing revenue cycle functions for large multi-specialty practices and hospitals, and leading the implementation of Epic and other systems to optimize billing and collections.
Kym Wilson has over 20 years of experience in healthcare management, medical billing, collections, and compliance. She has held roles as a Recovery Audit Coordinator, Accounts Receivable Supervisor, Compliance Manager, and Appeals Analyst. Wilson has strong analytical skills and experience implementing policies and procedures to ensure regulatory compliance.
Performance Gauging System for Hospital StaffZealous System
Zealous System developed web application to provide statistical outputs on productivity, cost and revenue for hospital and their units. Build this system for measure productivity based on patient complexity, optimize profitability performer, flexible reporting using HTML5 and CodeIgniter.
Evaluation and Management Coding Risk RevisitedPYA, P.C.
PYA Consulting Manager Valerie Rock's presentation covers the factors that impact E/M documentation and coding risk; current issues and concerns surrounding physician documentation; and perspectives and interpretations that can impact coding, education, and auditing.
Beginning in fiscal year 2013, CMS will base hospital reimbursement payments partially on performance in 20 key quality measures as part of the Value-Based Purchasing program established by the ACA. This program withholds money from all hospitals and returns funds to those that meet performance targets, creating competition. The document describes a software application that helps hospitals track and monitor their performance on VBP measures, enabling them to identify areas for improvement and understand potential financial impacts.
Danielle Robinson has over 10 years of experience in Medicaid eligibility operations including premium assistance, enrollment, commercial insurance verification, and cost avoidance. She has held several supervisory roles ensuring quality assurance and is proficient in various Medicaid systems. Her experience includes working for Children's Medical Center of Dallas as a financial counselor and for HMS Corporate as an operations information analyst and various team lead roles. She has a background in medical billing and coding with an associate degree in health care administration.
This document discusses electronic oral health records (EOHR) and their benefits and limitations. EOHRs are similar to electronic medical health records but have some differences, such as in reimbursement and treatment planning. EOHRs can improve patient care, communication, marketing, and risk assessment. They also allow for convenient digital radiographs, imaging, charting, and CAD-CAM. However, current EOHRs are limited by a lack of standards around data transmission and sharing. Proper strategic planning is needed when implementing an EOHR to assess resources, needs, and costs versus benefits. Integration and practitioner understanding are also important for success.
The document outlines CHRISTUS Health's $30 million savings goal for FY10 through implementing initiatives across ten categories representing 71% of potential savings. It describes the key categories, accountability measures, and progress updates. Regional executives were responsible for overseeing goals and addressing obstacles. Regular reporting and meetings monitored performance and identified areas for improvement.
The document discusses the history and development of Relative Value Units (RVUs), which were created in 1985 as a standardized way to determine physician payments. RVUs take into account the physician work, practice expenses, and malpractice expenses associated with each medical service. Each service is assigned RVUs that are multiplied by a conversion factor to calculate payments. RVUs were implemented for Medicare payments in 1992 and are still used today, though physician payment models have evolved over time with value-based payments becoming more common.
PYA Principal Carol Carden's AICPA Health Care Industry Conference presentation addressed the current hospital/physician affiliation environment and its impact on physician compensation.
Denise Weston has over 20 years of experience in healthcare management, finance, and operations. She has a proven track record of reducing costs while improving revenue, including saving $763 million in one year through identifying fraud, waste, and abuse. She has expertise in organizational management, finance, operations, and data analytics. Her experience includes senior roles at Amerigroup Corporation, where she led teams and departments focused on program integrity, premium integrity, and cost containment.
Physician Revenue - Getting paid for the work you doRobert Robinson
The document discusses medical billing and coding. It explains that physicians generate revenue through CPT and ICD coding of medical services which are then billed to insurance companies. Claims can be rejected for reasons like missing information, duplicate claims, or non-covered services. Maintaining accurate and timely coding and thorough medical documentation can help lower rejection rates and expedite insurance approval and payment.
Kathleen McCloskey has over 25 years of experience as a healthcare systems analyst, consultant, and project manager for electronic health record implementations. She has extensive experience leading projects for Allscripts Sunrise and Siemens applications, including configurations, testing, training, and optimizations. Some of her roles included developing training materials for case management and utilization review, leading radiology builds, and analyzing workflows to help organizations meet meaningful use criteria.
Healthcare IT: The New Break-Even Analysis l MD BuylineMD Buyline
The document discusses how a break-even analysis for new healthcare technologies needs to expand beyond traditional assumptions to account for changing costs, reimbursement models, and clinical factors. It provides an example analysis of a tele-ICU program, outlining costs, utilization projections, and reimbursement estimates. The analysis shows that while an in-house tele-ICU program may not reach break-even, the clinical gains around reduced length of stay and mortality could offset the financial costs. The document concludes that healthcare organizations need to use expanded break-even analyses that consider evolving economic, legislative, and clinical factors when making technology acquisition decisions.
This document discusses key metrics and measurements used in healthcare, including length of stay (LOS), utilization measurements, and various per member rates. LOS is defined as the number of nights a patient spends in the hospital. Utilization measurements are used to manage and control costs of medical services. Common utilization rates include per member per year (PMPY), per member per month (PMPM), and per thousand members per year (PTMPY), which are used to assess overall costs for individual members or populations.
Maryann Tompkins has over 15 years of experience in grants management, business planning, and administration. She currently serves as the Grants Manager at Novartis Pharmaceuticals, where she reviews funding requests, manages relationships with patient advocacy groups, and ensures regulatory compliance. Previously, she held roles in business planning, operations support, and administration at Novartis and its research institute. She has an MBA and BS in business administration and technical skills including SAP, Ariba, Microsoft Office, and clinical research databases.
This document provides a summary of Frank Spencer's qualifications and experience in healthcare administration and medical coding. It includes his contact information, education history with multiple degrees, and certifications in areas such as coding, case management, and healthcare administration. The summary highlights over 15 years of experience in roles focused on medical coding, revenue cycle management, and provider education at healthcare organizations in Maine.
Selecting the Right Meaningful Use Criteria for Your Practice - October 25, 2010Cientis Technologies
Speaker: Peter Basch, MD, FACP, Medical Director, Ambulatory EHR and Health IT Policy, MedStar Health. He is a Senior Fellow with the Center for American Progress, practices general internal medicine in Washington, DC. Dr. Basch is an early adopter of electronic health records and e-prescribing.
Dr. Basch explained the Stage 1 Meaningful Use Criteria including the 15 Core Measures you must meet plus how to select the 5 Menu Measures that are most appropriate to your practice.
Enisa Sheppard. resume 2015- professional profileenisa sheppard
The document provides a qualifications summary and resume for Enisa Sheppard, who has over 9 years of experience in healthcare finance management, including roles as a Finance Manager and Financial Analyst. Sheppard has a Masters in Economy and skills in areas such as financial analysis, budgeting, cost control, and continuous process improvement. The resume outlines her career progression, responsibilities, accomplishments, and education.
Robert Adam Fuqua has over 12 years of experience in physician compensation and financial analysis. He currently serves as Senior Director of Finance - Physician Compensation at GI Alliance, where he generates accurate compensation calculations for over 600 physicians. Previously, he managed physician compensation models and special payments totaling over $80 million as Manager of Physician Compensation at Baylor Scott & White Health. He also has experience as a Senior Financial Analyst and Team Lead at Nationstar Mortgage.
The document is a resume for Alan S. Dow, an experienced healthcare administrator. He has over 15 years of experience managing clinical operations and quality improvement programs for neurology and neurosurgery departments. His experience includes operational management, strategic planning, process improvement, financial management, and ensuring compliance. He is skilled in identifying and implementing methodologies to improve operations and quality of care.
EEPAK MATHUR has over 19 years of experience in healthcare analytics and informatics. He currently serves as the Director of Healthcare Reporting and Analytics at Visiting Nurse Service of New York, where he oversees analytical teams and regulatory reporting. Prior to this role, he held several positions involving data analytics, reporting, and quality improvement at organizations like Oxford Health Plans and CIGNA Healthcare. EEPAK MATHUR has expertise in areas like SAS programming, dashboarding, data quality, and reporting to CMS and the New York Department of Health. He also has experience developing analytical strategies to increase revenue and optimize business objectives.
This document is a resume for Aishah Abdul-Matin, who has over 16 years of experience in corporate finance. She currently works as a Financial Service Manager II at Coca-Cola Refreshments, where she is responsible for product pricing and revenue attainment. Previously, she held various financial analyst and manager roles at Coca-Cola and Kellogg's Snacks, preparing budgets and forecasts, analyzing expenses and profits, and developing financial reports. She has expertise in areas such as forecasting, business analytics, strategic planning, and systems implementation.
http://www.modernhealthcare.com/article/20140514/SPONSORED/305149926/webinar-turning-insight-into-action-analytics-effective-denials
Join us to learn how leaders at Middlesex Hospital turned insight into action by leveraging analytics to drive financial performance. This presentation will showcase how Middlesex streamlined its Denials Management process by using analytics to identify trends and opportunities for improvement, as well as for departmental managers to monitor operational aspects of the business.
By attending this webinar, you will learn:
- How post-denial write-off analytics provide immediate feedback for targeting payers, service type, denial type and/or high-dollar areas
- The impact near-real-time data can have on the feedback loops working with clinical departments
- The financial benefit of investing in a dedicated a Denials Management team
Pamela Ellis has over 15 years of experience in healthcare revenue cycle management, patient access, and EMR implementation. She has held various leadership roles managing revenue cycle departments and teams, improving processes, increasing collections, and ensuring regulatory compliance. Her experience spans a variety of healthcare settings including hospice, laboratories, hospitals, and academic physician groups.
This document contains the resume of Cynthia Martinez, who has extensive experience in healthcare revenue cycle operations and project management, including overseeing the implementation of electronic medical records and billing systems. She is skilled in process improvement, team leadership, and ensuring projects are delivered on time and under budget.
Pamela Ellis has over 20 years of experience in healthcare revenue cycle management, patient access, and EMR/EPM implementation. She has held various leadership roles at healthcare organizations and consulting firms, managing teams and improving revenue cycle processes through initiatives like denial recovery, training development, and system implementations. Her background includes experience with revenue cycle assessments, interim management, and strategic planning.
Brian Goeser has over 15 years of experience in pharmacy benefits management, health insurance, and financial analysis. He currently serves as Senior Manager of Pharmacy Network Economics at Argus Health System, where he leads teams in analyzing data to determine pricing. Goeser holds a Bachelor's degree in Business Management and has received training from UnitedHealth Care and OptumRx. He has a track record of developing pricing models, managing vendor relationships, and improving processes through technology.
Pamela Davis has over 20 years of experience in healthcare operations and revenue cycle management. She seeks a manager or leadership role where she can utilize her experience to improve business operations, streamline services, and reduce costs while eliminating unnecessary processes. Her background includes implementing revenue cycle projects, evaluating processes, developing relationships across departments, and testing electronic remittance processes. She most recently served as the Manager of Revenue Cycle Remittance/Collections and Credit Resolution, overseeing operations across three locations.
Lucy Bonfiglio has over 16 years of experience in healthcare finance analysis and reporting. She currently works as a senior analyst preparing daily sales and enrollment reports for an insurance provider. Previously she held senior financial analyst roles analyzing expenses, volumes, and revenues to assist with budgeting and decision making for hospitals. She has extensive experience with decision support systems, financial modeling and reporting.
Natalia Korina has over 20 years of experience in clinical analysis and medical data management. She has extensive experience analyzing large medical claims datasets from health plans and implementing EMR programs. Currently she performs clinical analysis for various clients at BHI and provides support for quality programs. Previously she held senior roles performing data analysis, clinical consulting, and EMR implementation at companies including Allscripts, SG2, Thomson Reuters Healthcare, and American Imaging Management.
Michael Cortez has over 10 years of experience as an economist. He currently works as a Supervisory Economist for the Bureau of Economic Analysis, where he leads projects analyzing private inventories, foreign transactions, and investment prices to estimate GDP. Previously, he worked as an Economist and Senior Analyst for the same organization. He also has experience as an Economic Analyst for a water utility company.
This document provides a summary of Nathaniel Louis Hosenpud's professional experience and qualifications. It includes his contact information, educational background including a Masters in Health Administration and Bachelors in Anthropology, and work history in healthcare IT roles. His experience includes being an Epic certified business analyst, working on an EMR upgrade project at Mayo Clinic, and serving as an applications systems surgical analyst at Flagler Hospital.
New Ways To Manage Your Vet Practice With Financialsmjmcgaunn
This document provides an overview of new ways to manage a veterinary practice using financial metrics and key performance indicators. It discusses tools like income statements, dashboards, balanced scorecards, benchmarks and financial strength indexes that can help owners and managers track the financial health and performance of the practice over time. The document emphasizes using visual representations of key data to more easily identify trends, issues, and opportunities for improved decision making.
Michael Regis is an experienced executive actuary seeking new opportunities. He currently manages all actuarial aspects of Aetna's commercial business in the West region, totaling $7 billion in annual revenue and over 1.5 million members. Previously he has held senior actuarial roles at Coventry HealthCare, UnitedHealth Group, and CIGNA, leading teams of 15-35 actuaries and analysts. He specializes in pricing strategy, reserving, forecasting, and managing the financial performance of commercial and government health insurance programs.
Evelyn Kim has over 14 years of experience in coding management positions. She specializes in risk adjustment coding and ensuring accurate documentation to pass audits. Kim is skilled in developing coding policies, educating medical professionals, and reducing backlogs. Her experience spans multiple specialties including orthopedics, primary care, oncology, and radiology.
While these hospitals are evolving as world-class care providers, not many of them are able to evolve as profitable and sustainable businesses. This can be prevented so that the investors and the managers of the hospital are able to build a sustainable industry while continuing to offer affordable care as well as run a sustainable business. This is not a hypothetical situation– it is indeed possible to be successful on both the counts if appropriate monitoring and management of the hospital’s KPI’s and KRA’s are conducted rigorously.
Stephanie Cromartie is a detail-oriented senior financial analyst with over 15 years of experience in quantitative analysis, budgeting, accounting, and forecasting. She has worked in various roles for companies like Siemens, Amerigroup Corporation, and Science Applications International Corporation providing analytical support, financial reporting, and process improvement initiatives. Cromartie holds a Bachelor's degree in Business Administration from Old Dominion University and has undergone training in areas such as business process improvement, project management, and leadership development.
1. Melissa A. Monreal
2008 Yale Avenue Dunedin, FL 34698 (727) 667-6995
LEADERSHIP SUMMARY AND STRENGTHS
Proficiency in business analysis of statistics, financial, capital equipment, negotiation skills,
product standardization and contract management. Computer skills include all Microsoft Office
programs and Surgery Electronic Medical Records-Cerner.
Primrose Solutions LLC, 2014 – Present
Clinical Data Consultant providing:
o Data Mapping
o Item Mapping
o Vendor Mapping
o Contract Modeling Analysis
o Categorization Analysis
o Supply Spend Analysis
o Benchmark Assessment
o Standardization Analysis
o Product Attributes
o Reporting Tools and Ad Hoc
Assist and development of matrix/construct pricing for cost standardization in Total
Joints, Orthopedics, Spine/Neuro, Open Hearts, EP, etc.
o Database provides benchmarking, expense analysis and revenue capture to
provide CPC analysis, standardization opportunities and report development.
Charge Master Analysis for contracted facilities to maximize and capture expenses and
revenue.
o Apply CDM codes, UNSPC and contract categorization for revenue and reporting
purposes.
BayCare Health System, Morton Plant Hospital Clearwater, FL
OR Business Manager, 2008 – 2014
Responsible for monthly financial analysis, budget forecasting, and allocation of credits and
charges for Surgical and Emergency Room Services. Chair of Value Analysis Team.
Responsible for month end financial analysis utilizing BOB Reporting on all Surgical
Services Departments and Emergency Room Services at Morton Plant Hospital-Clearwater.
Manage Sterile Processing Department, Inventory and Surgical Charge Auditors.
Develop and maintain Service, Outcome, Cost analysis (SOC) for capital expenditures.
Analyze trends to plan for the five year plans within the Surgical Services departments.
Maintain and standardize Surgical Services inventory department. Negotiated with vendors
on opportunities to consolidate products; maintain stock/par levels and working with the
vendors.
o Standardization/Consignment of Heart Valves – savings over $100,000
o Infuse Bone Usage requirements – savings over $250,000
o Implement expiring product usage documents – savings over $400,000
o Endomechanical standardization – savings over $600,000
2. o RFP on Neuromonitoring – standardization to one standard rate – savings over
$50,000
o Matrix development & implementation on Spine and Total Joints – savings over
$1,000,000
Assist/manage charge auditing surgical cases for efficiency and accuracy of patient
charging. Streamline the auditing process and increase charge capturing for increased
revenue. Assist the revenue management services department with charge master codes
and maintaining proper charges.
o Capture of Perfusion ECMO charges resulting in additional revenue
o Capture of proper bed billings to patients resulting in additional revenue
o Assistance on correcting charge master to capture products/services charged at the
correct amount
Responsible for monthly reports on utilization by surgeon, specialty, DRG, Cost per DRG
and Reimbursement analysis.
o Open Heart service line – opportunities to use reprocessed items resulting in cost
savings; platelet gel usage revised resulting in cost savings.
o Standardization in Spine procedures for products – matrix pricing was result of this
project.
o Neuro procedures require monitoring – RFP developed and implemented to result in
cost savings across the system.
Assist and work with Contract Coordinator on new/renewal/amendments regarding
contracts, terms and conditions.
Financial Specialist, 2007 – 2008
Coordinated budget processes for all Morton Plant & Mease Hospital entities, including
developing and leading education workshops, guidelines and worksheets for the departments
and leadership teams.
Prepared Board of Trustee level budget presentations.
Provided support to management before and during the budget process.
Productivity–assist in maintaining proper weights in Visionware and Access databases
for proper productivity within each department.
Analyzed proper weight classification and update of the GL to reflect the proper stats
YTD.
Six Sigma Yellow Belt and member of the Finance Task Force to update Six Sigma
Finance training material.
Supervised Visionware Specialist and Budget Technician.
Senior Financial Analyst, 2005 - 2007
Prepared and analyzed information required for Monthly Operating Reports developed for
Mease Dunedin Hospital in accordance with month end closing schedule.
Finance Rep for Surgical Services across Mease Dunedin Hospital, Mease Countryside
Hospital and Morton Plant Hospital. Assist SBU Leaders in specific projects, reports and
analysis of data in regards to all surgical services functions.
Finance Rep for Rehab Services through Morton Plant Hospital. Assist Administrator in
budgeting, specific projects, reports and analysis of data.
Monitor, plan and prepare financial statements including, but not limited to revenue and
expense statements, balance sheets, cash flow statements, and key financial indicators.
3. Developed and maintained a purchase order service accrual report system to achieve a
process of appropriate use and accruals on the service accrual report from the Accounts
Payable Department.
Six Sigma Projects – finance rep for multiple Surgical Services six sigma projects in
order to reduce costs and produce savings throughout the organization.
o Rehab services cost savings initiatives on supplies
o Surgical Services On Time Starts project
Developed and maintained an education manual for the use of training new managers
on the Finance aspect of the organization.
St. Luke’s Aurora Health Care Milwaukee, WI
Financial Planning, Senior Financial Analyst, 2004 - 2005 ,
Planned and developed detailed cost accounting standards and utilized them in financial
pro-formas and budgeting Financial and Statistical analyses for new programs, projects
and services.
Participated in the development and maintenance of procedural prices using appropriate
costing and methodologies and market analyses.
Planned, prepared, communicated and monitored operating and capital budgets for
Anesthesia, Radiology and Surgery departments.
Acted as a liaison with the Business Office to assure consistency in billing and
collections practices across departments. Assist in developing recommendations or
resolving issues and/or problems.
Children’s Medical Group Milwaukee, WI
Financial Analyst, 2003–2004
Prepare and develop annual capital and operating budget reporting for physicians, office
clinics and Surgicenter of Greater Milwaukee. Prepare and develop supporting
schedules to accompany budgets.
Analyze managed care fee schedules to determine the impact for future prices.
Monitor contract reimbursements and A/R collections with third party payers.
Analyze Children’s Medical Group (CMG) and Surgicenter revenues and expenses for
recommendations to improve profitability. Price and cost accounting analysis.
Prepare Profit & Loss statements and variance analysis by location and physician.
Preparation of payer mix analysis quarterly.
Liaison for CMG and Surgicenter when interfaced with various departments for support
services.
Medical Group Management Association (MGMA) and Bond reporting annually to the
state.
Decision Support System and Data Miner System reporting.
Interaction with CMG and Surgicenter Presidents to develop profitability scenarios as
required.
4. RELEVANT SKILLS AND ACCOMPLISHMENTS
Proficient in all MS Office applications.
Fluent in Lawson, Document Direct, NetView, Kronos, Beacon/Cerner, Surgery
Compass and Primrose.
Six Sigma Yellow Belt – Financial project for cost savings on Rehab services and
Surgery on Time Starts.
Preparation and enrollment with Becker in progress for CPA exam testing.
EDUCATION
Cardinal Stritch University, Milwaukee, WI
Masters of Business Administration Degree
Bachelor of Science in Accounting
MATC-Madison, Madison, WI
Associates Degree-Accounting
WCTC-Waukesha, WI
Health Unit Coordinator-Diploma