1. Ed Robson
87 Cassini Drive, Swindon, Wiltshire, SN25 2JX
Tel: 07810 357071 e-mail: eddie@tandemzone.co.uk
• An experienced performance analyst with a blue-chip and public sector history
• A versatile, creative individual with proven track record in developing solutions and
simplifying complexity
• Well developed managerial and relationship skills.
Career History
NRC Performance Analyst
Capita RPP Apr 2013 – Present
o Performance Analyst for National Recruiting Centre, part of the Capita Recruiting
Partnering Project, a collaboration with the British Army to attract, select and hire
candidates for the Regular and Reserve Army
o Responsible for developing, maintaining, monitoring and interpreting MI to advise the NRC
Management Team on business performance
o Developed, implemented, maintain and report on a Quality Management tool, launched
within the NRC as part of a continuous improvement agenda
o Monitor headcount and model the impact of process changes to advise on revised
manning requirements. Produce monthly overtime forecast and monitor performance
against it
o Developing, implementing and maintaining an Excel based productivity tool, designed to
drive performance
o Liaise with NRC Senior Management Team, Service Delivery Managers and Team Leads on
all things performance and reporting related
Performance Manager
Bristol Community Health Feb 2013 – Apr 2013
o Performance lead for an NHS Tender project to run Community Health Services in the South
Gloucestershire region
o Responsible for redesigning services for South Gloucestershire, exploiting overlaps with
Bristol Community Health in order to provide an enhanced service
Performance Manager
NHS Bristol, North Somerset and South Gloucestershire Mar 2010 – Sept
2012
o Performance lead for Urgent Care, Cancer, Mental Health and Planned Care, with
involvement in Primary Care, Long Term Conditions and Public Health
o Produced performance reports for Boards, Strategic Health Authority, Clinical
Commissioning Groups and Department of Health on a routine and ad hoc basis
o Developed daily, weekly and monthly urgent care performance reporting for 3 trusts,
member of Cluster Urgent Care Board
o Created Long Term Conditions dashboards for GP practices to compare and contrast
activity, prescribing and admission rates to promote best practice in the GP community
and reduce admissions

2. o Supported Clinical Quality Management Team, including development of database for
managing Serious Incidents and Never Events and monitoring CQUINS performance
o Performance liaison for Weston Area Health Trust and Avon and Wiltshire Mental Health
Partnership
Managing Director
Tandem Zone Ltd Aug 2008 – Present
o Online agency selling 1st
time skydive experiences on behalf of 11 centres across the UK
and 1 in Spain on a commission basis
o Main business challenge is to achieve a high ranking on all major search engines so have
extensively studied search engine optimisation methodologies and researched “Pay-per-
click” advertising campaigns before implementing own campaign which is growing at
satisfactory levels
o Designed as a part time, evenings and weekends business with the option to employ a
part time administrator if volumes require it
o Developed business from scratch while confined to home following major ankle
reconstruction surgery in Aug 2008
Financial Analyst – Savings (Interim)
Nationwide Building Society Sept 2009 – Mar 2010
o Produced daily savings product sales reports and analysis
o Developed Savings Bond Yield model
o Developed Savings Cashflow model
Project Analyst
BP plc - BP FC&A Centre of Expertise Mar 2007 – Aug 2008
o Captured key processes and procedures for Financial Analyst Team using Viso, identifying
overlaps, analysing complexity and recommending simplifications and standardisation of
ways-of-working
o Delivered Europe wide sales data capture tool, focused on system data reconciliation,
mapped processes, monitored adherence to global standardised data definitions,
developed and implemented training program
o Developed and delivered a global training program for a SAP based data capture and
forecasting tool (Enterprise II, Business Warehouse), developed process documents in Visio
to support training and ongoing system management, ran PMO office and facilitated
team meetings, produced all communication materials for the project including
presentations to Governance Board and Stakeholders
European Supply Chain Performance Analyst
BP plc - Castrol Lubricants Europe Apr 2004 – Mar 2007
o Developed Performance Reporting Framework for European Supply Chain with £1bn t/o,
agreeing measures, definitions, capture methodology and output format, using
consolidated data to provide MI to the business at levels, identify and resolve anomalies,
identify savings/best practice opportunities and communicate/implement them
o Developed annual plans and quarterly forecasts for Europe using BP Group
planning/forecasting assumptions and submitted these as part of a global lubricants
forecasting process and the wider BP Group reporting timetable

3. o Captured collated and analysed data from across Europe, bridging actual performance
against plan and forecast and built the commentary explaining the gaps and driving
mitigation solutions where necessary for a business with a cost base in excess of $1bn p.a.
o Identified Key Performance Indicators to monitor performance, using the story behind
variances to identify areas for improvement then instigated solutions and tracked progress
to ensure that maximum value was attained
o Managed $4m head office team budget, including planning and forecasting, preparing
and reviewing reports with departmental managers, balance sheet reconciliation, SOX
compliance reporting
o Liaised between Procurement Department and Supply Chain to ensure achievement of
maximum delivery from all procurement initiatives
o Assisted in Ad Hoc projects, including a major review of manufacturing capacity in Europe
and the resulting plant rationalisation program by building complex financial models to
assess impacts of changes in manufacturing locations.
European Supplier Development Manager
BP plc - Castrol Lubricants Europe Nov 2000 – Apr 2004
o Oversaw delivery of multi million dollar savings by providing an effective link between the
global procurement function and the European manufacturing network, monitoring
implementation of price and formulation changes, using costing models to track and
provide assurance for all savings
o Improved manufacturer/supplier performance through monitoring key performance
metrics and feeding back to them
o Identified and implemented a regional procurement initiative involving plant consumable
supplies and reviewed international travel requirements, identifying savings and
implementing a framework to deliver them
o Worked with product line management experts to ensure optimum manufacturing
solutions where achieved
European Business Process Analyst
BP plc - BP Lubricants Europe Feb 2000 – Nov 2000
o Key responsibility to assess and harmonise financial and performance practices across
Europe in to a standardised “best practice” way of working
o Assessed existing practices on a country-by-country basis, proposed a suite of best
practice solutions and implemented the change
Performance Analyst
BP plc - BP Lubricants UK May 1998 – Feb 2000
o Key responsibility to monitor, report and manage revenue expenditure for BP’s UK
Lubricants business.
o Developed and implemented an online financial authority’s database to improve control
between BP and outsourced transactional accounting providers.
Other Roles 1991 - 1998
Procurement Officer – Unisys (contract)
Purchasing Executive – Restaurant House Ltd

4. Various Restaurant Management roles – Allied Breweries/Simpsons of Cornhill
Education
o Intec Business College 1995 NVQ Level 3 Business
Administration
o Ealing College of Higher Education 1988-1989 HND Hotel, Catering &
Institutional Management
o Brooke House VIth Form College 1986-1988 1 A’ level, 4 O’Levels
o Barnard Castle School 1981-1986 4 O’Levels
Courses
Finance (various accounting courses – BP In House), Time Management, Principles of Project
Management, Introduction to Six Sigma, Various CIPS modules covering Manufacturing,
Logistics and Resource Management. Train-the-Trainer
Software
Advanced Microsoft Access, Excel, Word, PowerPoint and Visio, Enterprise II (Business
Warehouse based tool), Business Objects, Oracle based BP in-house accounting system (ISP),
various online collaborative tools (Netmeeting, LiveMeeting).
Personal Details
o Date of Birth 7th
June 1970
o Full and clean driving licence